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Compare OpenText Server Backup and Sync.com 
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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
No pricing available
Free
OpenText Server Backup
Star Rating
(83)4.5 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OpenText Server BackupSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sync.com excels in its ease of use with a score of 9.0, making it a favorite among small businesses for its intuitive interface, while Carbonite Server, with a score of 8.7, is noted for being slightly more complex to navigate.
- Reviewers mention that Sync.com offers a free entry-level price, which is appealing for startups and small businesses, whereas Carbonite Server does not have a free tier, making it less accessible for budget-conscious users.
- G2 users highlight Sync.com’s strong file management capabilities, particularly its real-time sync feature, which scored 7.8, while Carbonite Server shines with its remote backup functionality, scoring 9.4, indicating a more robust solution for larger data needs.
- Users on G2 note that Carbonite Server provides superior security standards with a score of 9.3, including features like encrypted storage, which scored 9.5, while Sync.com also offers solid security but falls slightly behind with a score of 8.5.
- Reviewers say that Carbonite Server's disaster recovery features are impressive, scoring 8.6, which is crucial for mid-market businesses, while Sync.com’s disaster recovery scored 8.3, indicating it may not be as comprehensive for larger enterprises.
- Users report that Sync.com’s mobile app is user-friendly with a score of 8.5, making it easy to manage files on the go, while Carbonite Server’s mobile capabilities are less emphasized, suggesting a potential area for improvement in mobile functionality.
Pricing
Entry-Level Pricing
OpenText Server Backup
No pricing availableSync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
OpenText Server Backup
No trial information availableSync.com
Free Trial is available
Ratings
Meets Requirements
9.1
68
8.7
26
Ease of Use
8.7
68
9.0
27
Ease of Setup
8.7
56
8.9
9
Ease of Admin
8.8
56
7.9
8
Quality of Support
8.6
59
8.4
24
Has the product been a good partner in doing business?
9.0
54
8.5
8
Product Direction (% positive)
7.4
62
8.6
25
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.2
29
Not enough data
8.7
25
Not enough data
8.9
16
Not enough data
8.0
11
Not enough data
Management
8.8
22
Not enough data
8.6
23
Not enough data
8.3
21
Not enough data
8.7
23
Not enough data
8.5
19
Not enough data
Compliance
9.2
23
Not enough data
9.2
21
Not enough data
8.7
21
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
18
7.8
9
9.2
20
9.2
10
9.4
18
7.1
8
9.0
15
6.7
9
8.5
8
Not enough data
Compatibility
9.0
20
7.6
7
9.3
17
7.5
8
9.1
17
8.1
8
Management
8.5
14
7.3
8
9.3
18
8.5
9
9.5
16
8.5
9
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.9
23
Not enough data
8.9
19
Not enough data
8.0
9
Not enough data
Management
9.2
26
Not enough data
9.1
24
Not enough data
8.7
19
Not enough data
Security
9.0
22
Not enough data
9.0
24
Not enough data
8.6
17
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
22
Not enough data
8.5
22
Not enough data
8.5
16
Not enough data
8.5
12
Not enough data
Admin
8.3
20
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
8.1
7
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
7.4
9
Not enough data
Management
8.1
9
Not enough data
8.5
8
Not enough data
8.3
5
Not enough data
8.1
7
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenText Server Backup and Sync.com are categorized as Online Backup
Unique Categories
OpenText Server Backup is categorized as Server Backup, Disaster Recovery as a Service (DRaaS), Database Backup, and File Recovery
Sync.com is categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
OpenText Server Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Computer & Network Security
12.3%
Financial Services
6.2%
Electrical/Electronic Manufacturing
4.9%
Computer Software
4.9%
Other
54.3%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
OpenText Server Backup has no discussions with answers
How does sync software work?
2 Comments
JS
Excellent performance!Read more
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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