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# OpenText Server Backup vs Sync.com Comparison - What are their main differences?

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OpenText Server BackupSync.com[+ Add Product](#)

Reviews

**OpenText Server Backup** [

4.5/5(83)

](https://www.g2.com/products/opentext-server-backup/reviews#reviews)

**Sync.com** [

4.3/5(56)

](https://www.g2.com/products/sync-com/reviews#reviews)

Pricing

**OpenText Server Backup**
Free Trial

No pricing available

**Sync.com**
Free Trial

**Free** · Starter

**Pricing Insights**
from reviews

Time to Implement

**OpenText Server Backup**
2 months

Based on 10 responses

**Sync.com**
Not enough reviews yet

Return on Investment

**OpenText Server Backup**
18 months

Based on 6 responses

**Sync.com**
Not enough reviews yet

Perceived Cost

**OpenText Server Backup**
$$$$$

**Sync.com**
$$$$$

Average Discount

**OpenText Server Backup**
10%

**Sync.com**
Not enough reviews yet

Pros & Cons

**OpenText Server Backup**
Not enough data

**Sync.com**
[
Seamless Integration (1)
](https://www.g2.com/products/sync-com/reviews?filters%5Bsentiment_snippet%5D=2143512&qs=pros-and-cons#reviews)[
Secure Storage (1)
](https://www.g2.com/products/sync-com/reviews?filters%5Bsentiment_snippet%5D=2232747&qs=pros-and-cons#reviews)[
Poor Customer Support (2)
](https://www.g2.com/products/sync-com/reviews?filters%5Bsentiment_snippet%5D=2143486&qs=pros-and-cons#reviews)[
Billing Issues (1)
](https://www.g2.com/products/sync-com/reviews?filters%5Bsentiment_snippet%5D=2461201&qs=pros-and-cons#reviews)

Screenshots

**OpenText Server Backup**
 ![OpenText Server Backup screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1753532/managmeent-portal%282%29.png)

**Sync.com**
 ![Sync.com screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1803057/web40-0-1.png)

Ratings

Meets Requirements

**OpenText Server Backup**

9.1

9.168

**Sync.com**

9.0

9.038

Ease of Use

**OpenText Server Backup**

8.7

8.768

**Sync.com**

9.2

9.239

Ease of Setup

**OpenText Server Backup**

8.7

8.756

**Sync.com**

9.1

9.121

Ease of Admin

**OpenText Server Backup**

8.8

8.856

**Sync.com**

8.3

8.310

Quality of Support

**OpenText Server Backup**

8.6

8.659

**Sync.com**

8.7

8.734

Has the product been a good partner in doing business?

**OpenText Server Backup**

9.0

9.054

**Sync.com**

8.8

8.810

Product Direction (% positive)

**OpenText Server Backup**

7.4

7.462

**Sync.com**

8.9

8.932

Features

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

9.1

24

8.2

21

Functionality

Real-time Sync

8.4

18

8.5(won by 0.1)

13

Storage Capacity

9.2

20

9.4(won by 0.2)

14

Remote Backup

9.4(won by 2.0)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

11

Versioning

9.0(won by 2.0)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

10

Mobile Backup Application

Feature Not Available

7.7(won by default)

8

Compatibility 

Disk Backup

9.0(won by 1.1)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

8

Local Backup

9.3(won by 1.5)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

9

Storage Formats

9.1(won by 0.8)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

9

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

Security Standards

9.3(won by 0.8)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

9

Encrypted Storage

9.5(won by 0.6)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.9

12

File Sharing

Feature Not Available

8.5(won by default)

14

Agentic AI - Online Backup

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Cloud Content Collaboration[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

9.0

8

File Management

Device Syncing

Not enough data

9.2(won by default)

6

Web Interface

Not enough data

8.7(won by default)

5

File Type Support

Not enough data

Not enough data

Search

Not enough data

Not enough data

Mobile Apps

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Agentic AI - Cloud Content Collaboration

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Collaboration

File following

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Simultaneously Editing

Not enough data

Not enough data

Change Tracking / Audit Logs

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Administration

User and Role Management

Not enough data

Not enough data

Policies and Controls

Not enough data

Not enough data

Device Management

Not enough data

Not enough data

Storage Limits

Not enough data

Not enough data

Storage Zones

Not enough data

Not enough data

Security

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Platform

Performance and Reliability

Not enough data

Not enough data

Reporting and Auditing

Not enough data

Not enough data

System of Record Integration

Not enough data

Not enough data

APIs

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Audio/Video Conferencing

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

8.7

30

Not enough data

Compatibility 

File Server Backup

9.2(won by default)

29

Not enough data

Database Server Backup

8.7(won by default)

25

Not enough data

Virtual Machines

8.9(won by default)

16

Not enough data

Repository Models

8.0(won by default)

11

Not enough data

VM Backup

Not enough data

Not enough data

Management

Continuous Backup

8.8(won by default)

22

Not enough data

Disaster Recovery

8.6(won by default)

23

Not enough data

Storage Capacity

8.3(won by default)

21

Not enough data

Remote Backup

8.7(won by default)

23

Not enough data

Activity Monitoring

8.5(won by default)

19

Not enough data

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

9.2(won by default)

23

Not enough data

Cloud Data Protection

9.2(won by default)

21

Not enough data

Data Deduplication

8.7(won by default)

21

Not enough data

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Recovery[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

9.0

29

Not enough data

Compatibility 

File Formats

8.9(won by default)

23

Not enough data

Partitions

8.9(won by default)

19

Not enough data

Mobile

Feature Not Available

Not enough data

Management

Backup

9.2(won by default)

26

Not enough data

Storage

9.1(won by default)

24

Not enough data

File Scan

Feature Not Available

Not enough data

Security 

Encryption

9.0(won by default)

22

Not enough data

Data Protection

9.0(won by default)

24

Not enough data

File Deletion

Feature Not Available

Not enough data

Agentic AI - File Recovery

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Database Backup[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.6

22

Not enough data

Functionality

Data Backup

8.9(won by default)

22

Not enough data

Backup Automation

8.5(won by default)

22

Not enough data

Integration

8.5(won by default)

16

Not enough data

Diverse Database Handling

Feature Not Available

Not enough data

Cloud Backup

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Admin

Backup Management

8.3(won by default)

20

Not enough data

Resource Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Agentic AI - Database Backup

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Local Server Options

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Remote Server Options

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Web Access/Restoration

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Disaster Recovery as a Service (DRaaS)[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

8.0

11

Not enough data

Solution Provision

Service Provision

8.1(won by default)

7

Not enough data

Pay by Usage

7.6(won by default)

7

Not enough data

System Failover

7.9(won by default)

8

Not enough data

Off-Site Data Storage

8.3(won by default)

9

Not enough data

Data Replication

7.4(won by default)

9

Not enough data

Management

Infrastructure Compatibility

8.1(won by default)

9

Not enough data

Solution Integration

8.5(won by default)

8

Not enough data

Real-Time Analytics

8.3(won by default)

5

Not enough data

RTO and RPO Management

8.1(won by default)

7

Not enough data

Agentic AI - Disaster Recovery as a Service (DRaaS)

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Show 1 feature category with incomplete data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![OpenText Server Backup](https://images.g2crowd.com/uploads/product/hd_favicon/da7366d928f00f9ae96f9c3363ddd347/opentext-server-backup.svg "OpenText Server Backup")](https://www.g2.com/products/opentext-server-backup/reviews)

OpenText Server Backup

Small-Business(50 or fewer emp.)

33.3%

Mid-Market(51-1000 emp.)

48.1%

Enterprise(\> 1000 emp.)

18.5%

[![Sync.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_982f6d3ec818c8f9601ac4ac4c8eb85d/sync-com.png "Sync.com")](https://www.g2.com/products/sync-com/reviews)

Sync.com

Small-Business(50 or fewer emp.)

82.0%

Mid-Market(51-1000 emp.)

8.0%

Enterprise(\> 1000 emp.)

10.0%

Small-Business

(50 or fewer emp.)

33.3%

82.0%

Mid-Market

(51-1000 emp.)

48.1%

8.0%

Enterprise

(\> 1000 emp.)

18.5%

10.0%

Reviewers' Industry

[![OpenText Server Backup](https://images.g2crowd.com/uploads/product/hd_favicon/da7366d928f00f9ae96f9c3363ddd347/opentext-server-backup.svg "OpenText Server Backup")](https://www.g2.com/products/opentext-server-backup/reviews)
OpenText Server Backup

Information Technology and Services

17.3%

Computer & Network Security

12.3%

Financial Services

6.2%

Computer Software

4.9%

Electrical/Electronic Manufacturing

4.9%

Other

54.3%

[![Sync.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_982f6d3ec818c8f9601ac4ac4c8eb85d/sync-com.png "Sync.com")](https://www.g2.com/products/sync-com/reviews)
Sync.com

Information Technology and Services

13.3%

Computer Software

8.9%

Accounting

6.7%

Construction

4.4%

Education Management

4.4%

Other

62.2%

Alternatives

**OpenText Server Backup Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

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Veeam Data Platform
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 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

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Cove Data Protection
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 ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud")

[
Druva Data Security Cloud
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 ![Unitrends Backup and Recovery](https://images.g2crowd.com/uploads/product/hd_favicon/cc813d51b9ce97549eec985eb87daf74/unitrends-backup-and-recovery.svg "Unitrends Backup and Recovery")

[
Unitrends Backup and Recovery
](/products/unitrends-backup-and-recovery/reviews)

**Sync.com Alternatives**

 ![Tresorit](https://images.g2crowd.com/uploads/product/hd_favicon/1528738557/tresorit.svg "Tresorit")

[
Tresorit
](/products/tresorit/reviews)

 ![Dropbox](https://images.g2crowd.com/uploads/product/hd_favicon/1553873478/dropbox.svg "Dropbox")

[
Dropbox
](/products/dropbox/reviews)

 ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box")

[
Box
](/products/box/reviews)

 ![IDrive Online and SaaS Backup, Object Storage e2](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1af8301ba5fd84d81c760e65a948bd69/idrive-online-and-saas-backup-object-storage-e2.png "IDrive Online and SaaS Backup, Object Storage e2")

[
IDrive Online and SaaS...
](/products/idrive-online-and-saas-backup-object-storage-e2/reviews)

## OpenText Server Backup vs Sync.com

When assessing the two solutions, reviewers found Sync.com easier to use and set up. However, OpenText Server Backup is easier to administer. Reviewers also preferred doing business with OpenText Server Backup overall.

- Reviewers felt that OpenText Server Backup meets the needs of their business better than Sync.com.
- When comparing quality of ongoing product support, reviewers felt that Sync.com is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sync.com over OpenText Server Backup.