# OpenGov Procurement &amp; Contract Management Reviews
**Vendor:** OpenGov  
**Category:** [Government Procurement Software](https://www.g2.com/categories/government-procurement)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 11
## About OpenGov Procurement &amp; Contract Management
OpenGov Procurement is the cloud-based collaborative public procurement suite purpose-built for modern government. Providing end-to-end automation across solicitation development, proposal evaluations supplier interactions and contract management, OpenGov makes procurement more enjoyable and transparent for everyone involved. With OpenGov, procurement, teams are sourcing goods/services with better control, more compliantly, and, in record time. Procurement teams using OpenGov have cut the time required to write and release RFPs by 75%, increased supplier responses to solicitations by 3-4x, and moved to 100% paperless procurement – all while transforming relationships within their agency by simplifying how internal stakeholders engage with their function.




## OpenGov Procurement &amp; Contract Management Reviews
  ### 1. They couldn't be bothered to respond

**Rating:** 0.0/5.0 stars

**Reviewed by:** Justin F. | Library Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about OpenGov Procurement & Contract Management?**

Their website looks decent. The REQUEST A DEMO feature is easy to find, though they don't seem to really respond to requests for more information.

**What do you dislike about OpenGov Procurement & Contract Management?**

Our Special District reached out several times to OpenGov for eprocurement solutions in advance of a large capital improvement project. They were not interested in providing a response and stopped communicating via email before we could even schedule a demo. 

Just terrible customer service. If you're a smaller entity, I'd look elsewhere for a company that respects your time.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

They chose not to engage us in our requests for product information and pricing.

  ### 2. OpenGov is a great resource for small business opportunities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about OpenGov Procurement & Contract Management?**

What I like most about OpenGov, is the number of opportunities available to small businesses.  It is a great resource to find possible contracts suitable for your area of expertise.  The procurement experience can seem intimidating, however, this platform provides a lot of tools and information that help identify adequate opportunities.  OpenGov has a robust use of tools and analytics making it simple to manage opportunities.

**What do you dislike about OpenGov Procurement & Contract Management?**

There is a bit of a learning curve in figuring out how the platform, it takes patience, but once you work on the platform and give it a chance, you see that it is quite simple.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

OpenGov solves the issue of finding adequate opportunities to pursue, ensuring we consistently allocate our resources properly in pursuit of Business Development.

  ### 3. Bids under categories vendor doesn't sell

**Rating:** 2.0/5.0 stars

**Reviewed by:** Robert K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about OpenGov Procurement & Contract Management?**

The ease of use as a vendor to see what organizations we are subscribed to and to add additional organizations.

**What do you dislike about OpenGov Procurement & Contract Management?**

Our profile allows us to add commodity codes for the products we sell. You would then assume that you would only get bid notifications for items that fall under that category, but that isn't the case. We have the option selected to only receive bids matching our categories. However, we still receive bids for anything that any of our subscribed organizations post. When I reached out, I was told the only way to stop that was to unsubscribe to that organization entirely. Seems like that defeats the whole purpose of being a bid notification site. I get multiple emails daily that are just ones to delete due to this because I don't want to miss out on the valid bids.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

It is providing a platform to access multiple organization's bids under one login and site.

  ### 4. An excellent tool for generating multiple sales opportunities.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sahib A. | E-Commerce Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2024

**What do you like best about OpenGov Procurement & Contract Management?**

The portal generates daily leads that significantly boost our chances of converting leads into sales.

**What do you dislike about OpenGov Procurement & Contract Management?**

Filtering leads that are essential to your business needs can be challenging.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

The portal generates daily leads that significantly boost our chances of converting leads into sales.

  ### 5. Perfect for procurement and purchasing bids!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about OpenGov Procurement & Contract Management?**

It has been such a relief and time saver to have our procurment process COMPLETELY contained in one environment.  Customer service has been great and the dashboard is so easy for our end users to navigate on a daily basis!

**What do you dislike about OpenGov Procurement & Contract Management?**

I don't really have anything bad to say about the system - obviously improvements and design updates might make this even better than it currently is, but the layout and navigation are fine as is!

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

It is allowing us to keep our entire procurement process contained in one environment and gives our staff and vendors an easy-to-use e-procurement process.

  ### 6. Purchasing Done Right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian D. | Chief Administrative Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about OpenGov Procurement & Contract Management?**

All of our procurement bids, documents and projects are in one place.  We can work across departments without leaving our desk.  The library of similar projects.

**What do you dislike about OpenGov Procurement & Contract Management?**

Not being able to store documents on a project while developing and bidding the project.  It would be nice to be able to copy them to the project.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

It has solved the silo approach to purchasing in our agency.  We now have a centralized area that purchasing is taking place.  It also provides us feedback on vendors.

  ### 7. Phenomenal system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer O. | Chief Procurement Officer

**Reviewed Date:** December 16, 2022

**What do you like best about OpenGov Procurement & Contract Management?**

Collaboration and ease of use.  It is very user-friendly and customer service is beyond compare.

**What do you dislike about OpenGov Procurement & Contract Management?**

I wish there was a way to track vendor performance issues.   Also would like to be able to score RFP's by phase in tandem rather than chronologically.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

It really helps that collaborators can see the status of their bids every step of the way.   It's a real time saver for my team to not have to constantly update departments.

  ### 8. OpenGov saves the day!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patricia D. | Purchasing Specialist

**Reviewed Date:** September 28, 2022

**What do you like best about OpenGov Procurement & Contract Management?**

There are too many things to list!  The time savings are a huge benefit, better collaboration and communication between our staff as well as vendors minimize misunderstandings and mistakes,  and  we are getting great response from all of our users.

**What do you dislike about OpenGov Procurement & Contract Management?**

I only dislike that we didn't start using OpenGov sooner.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

One of our biggest issues was that we previously had no natural way to track expiring contracts.  OpenGov has changed that.
Another issue was having to disqualify vendor submittals due to missing documents.  OpenGov has solved that problem as well

  ### 9. Best e-procurement platform period.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris C. | Procurement Director

**Reviewed Date:** December 14, 2022

**What do you like best about OpenGov Procurement & Contract Management?**

I love the enthusiasm everyone in the Procurement module exhibit.  You are all ready, willing, and able to help us be as successful as possible.

**What do you dislike about OpenGov Procurement & Contract Management?**

Not really much to dislike.  There are improvements that I'm sure are coming that will make things even easier!

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

I want one central repository to include correspondence.

  ### 10. We saw the demonstration and were sold.  It has not disappointed us.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** December 19, 2022

**What do you like best about OpenGov Procurement & Contract Management?**

Ease of use, uncomplicated training platform, assistance from OpenGov staff...

**What do you dislike about OpenGov Procurement & Contract Management?**

So far, my staff and I love all of it!!!

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

We are a small staff and this program is helping us be more efficient and is saving a lot of time.

  ### 11. Good purchasing portal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexandrea B. | Lead Generation, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about OpenGov Procurement & Contract Management?**

ProcureNow is a good purchasing site, easy to navigate as an admin, and set up project alerts.

**What do you dislike about OpenGov Procurement & Contract Management?**

No actual critiques; it performs well for being a free service.

**What problems is OpenGov Procurement & Contract Management solving and how is that benefiting you?**

I'm currently utilizing this platform (among many others) to solicit RFP's. This site is a great place to find documents for projects hosted or alerted on other platforms.



- [View OpenGov Procurement &amp; Contract Management pricing details and edition comparison](https://www.g2.com/products/opengov-procurement-contract-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A19%3A05+-0500&secure%5Bsession_id%5D=46098084-e79e-444b-9e51-804fb8816e61&secure%5Btoken%5D=60aa7075870984d550009a13a5373b1ca03dd2d4b0474dcaee6adfc2c263bae9&format=llm_user)

## OpenGov Procurement &amp; Contract Management Features
**Solicitation Management**
- Document Management
- Bid Library
- Quote Management
- Pre-Qualification Screening
- Bid Evaluation

**Vendor Management**
- Vendor Profiles
- Vendor Database

**Platform**
- User, Role, and Access Management
- Workflow Capability
- Data Encryption
- Integrations

**Data Coverage**
- RFP & Bid Notice Creation
- Award Notifications
- Line Item Information
- Territory Opportunities
- Government Market Analytics

**Artificial Intelligence**
- Data Collection
- AI Analysis

## Top OpenGov Procurement &amp; Contract Management Alternatives
  - [GovWin IQ](https://www.g2.com/products/govwin-iq/reviews) - 4.5/5.0 (152 reviews)
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