OpenGov Procurement & Contract Management Reviews & Product Details

Their website looks decent. The REQUEST A DEMO feature is easy to find, though they don't seem to really respond to requests for more information. Review collected by and hosted on G2.com.

Our Special District reached out several times to OpenGov for eprocurement solutions in advance of a large capital improvement project. They were not interested in providing a response and stopped communicating via email before we could even schedule a demo. Just terrible customer service. If you're a smaller entity, I'd look elsewhere for a company that respects your time. Review collected by and hosted on G2.com.

What I like most about OpenGov, is the number of opportunities available to small businesses. It is a great resource to find possible contracts suitable for your area of expertise. The procurement experience can seem intimidating, however, this platform provides a lot of tools and information that help identify adequate opportunities. OpenGov has a robust use of tools and analytics making it simple to manage opportunities. Review collected by and hosted on G2.com.

There is a bit of a learning curve in figuring out how the platform, it takes patience, but once you work on the platform and give it a chance, you see that it is quite simple. Review collected by and hosted on G2.com.

The ease of use as a vendor to see what organizations we are subscribed to and to add additional organizations. Review collected by and hosted on G2.com.

Our profile allows us to add commodity codes for the products we sell. You would then assume that you would only get bid notifications for items that fall under that category, but that isn't the case. We have the option selected to only receive bids matching our categories. However, we still receive bids for anything that any of our subscribed organizations post. When I reached out, I was told the only way to stop that was to unsubscribe to that organization entirely. Seems like that defeats the whole purpose of being a bid notification site. I get multiple emails daily that are just ones to delete due to this because I don't want to miss out on the valid bids. Review collected by and hosted on G2.com.

The portal generates daily leads that significantly boost our chances of converting leads into sales. Review collected by and hosted on G2.com.

Filtering leads that are essential to your business needs can be challenging. Review collected by and hosted on G2.com.

It has been such a relief and time saver to have our procurement process COMPLETELY contained in one environment. Customer service has been great and the dashboard is so easy for our end users to navigate on a daily basis! Review collected by and hosted on G2.com.

I don't really have anything bad to say about the system - obviously improvements and design updates might make this even better than it currently is, but the layout and navigation are fine as is! Review collected by and hosted on G2.com.

All of our procurement bids, documents and projects are in one place. We can work across departments without leaving our desk. The library of similar projects. Review collected by and hosted on G2.com.

Not being able to store documents on a project while developing and bidding the project. It would be nice to be able to copy them to the project. Review collected by and hosted on G2.com.

Collaboration and ease of use. It is very user-friendly and customer service is beyond compare. Review collected by and hosted on G2.com.

I wish there was a way to track vendor performance issues. Also would like to be able to score RFP's by phase in tandem rather than chronologically. Review collected by and hosted on G2.com.

There are too many things to list! The time savings are a huge benefit, better collaboration and communication between our staff as well as vendors minimize misunderstandings and mistakes, and we are getting great response from all of our users. Review collected by and hosted on G2.com.

I only dislike that we didn't start using OpenGov sooner. Review collected by and hosted on G2.com.

I love the enthusiasm everyone in the Procurement module exhibit. You are all ready, willing, and able to help us be as successful as possible. Review collected by and hosted on G2.com.

Not really much to dislike. There are improvements that I'm sure are coming that will make things even easier! Review collected by and hosted on G2.com.

Ease of use, uncomplicated training platform, assistance from OpenGov staff... Review collected by and hosted on G2.com.

So far, my staff and I love all of it!!! Review collected by and hosted on G2.com.