--- title: Omnitracs XRS Reviews meta\_title: 'Omnitracs XRS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Omnitracs XRS works for a business like yours. aggregate\_rating: rating\_value: 3.0 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Omnitracs XRS Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Omnitracs XRS, noting drivers navigate it effortlessly and efficiently. [(1 mentions)](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963909&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Omnitracs XRS, making it easy for drivers to navigate and manage fleets. [(1 mentions)](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963913&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Omnitracs XRS, finding it user-friendly for drivers managing HOS effectively. [(1 mentions)](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963915&qs=pros-and-cons#reviews) Users appreciate the **easy route optimization** of Omnitracs XRS, ensuring smooth navigation for drivers and efficient fleet management. [(1 mentions)](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963912&qs=pros-and-cons#reviews) Users find the **installation somewhat difficult** , with challenges varying based on tractor specifications and tablet reliability. [(1 mentions)](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963910&qs=pros-and-cons#reviews) Users face **technical issues** , especially with installation challenges and unreliable tablets that can malfunction frequently. [(1 mentions)](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963914&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Omnitracs XRS ##### 1. Ease of Use Users appreciate the **ease of use** of Omnitracs XRS, noting drivers navigate it effortlessly and efficiently. [ See 1 mentions ](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963909&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fleet Manager" What do you like about Omnitracs XRS? I like that Omnitracs is easy for drivers to utilzie. Drivers seem to understand the system and tablet, and do not have much difficulty navigating thr ##### 2. Features Users appreciate the **user-friendly interface** of Omnitracs XRS, making it easy for drivers to navigate and manage fleets. [ See 1 mentions ](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963913&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fleet Manager" What do you like about Omnitracs XRS? I like that Omnitracs is easy for drivers to utilzie. Drivers seem to understand the system and tablet, and do not have much difficulty navigating thr ##### 3. Navigation Ease Users appreciate the **navigation ease** of Omnitracs XRS, finding it user-friendly for drivers managing HOS effectively. [ See 1 mentions ](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963915&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fleet Manager" What do you like about Omnitracs XRS? I like that Omnitracs is easy for drivers to utilzie. Drivers seem to understand the system and tablet, and do not have much difficulty navigating thr ##### 4. Route Optimization Users appreciate the **easy route optimization** of Omnitracs XRS, ensuring smooth navigation for drivers and efficient fleet management. [ See 1 mentions ](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963912&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fleet Manager" What do you like about Omnitracs XRS? I like that Omnitracs is easy for drivers to utilzie. Drivers seem to understand the system and tablet, and do not have much difficulty navigating thr ### Top Cons or Disadvantages of Omnitracs XRS ##### 1. Installation Difficulty Users find the **installation somewhat difficult** , with challenges varying based on tractor specifications and tablet reliability. [ See 1 mentions ](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963910&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fleet Manager" What do you dislike about Omnitracs XRS? Installation is somewhat difficult depending on the spec of tractors. I also do not enjoy the lack of reliability of tablets, with many of them malfun ##### 2. Technical Issues Users face **technical issues** , especially with installation challenges and unreliable tablets that can malfunction frequently. [ See 1 mentions ](https://www.g2.com/products/omnitracs-xrs/reviews?filters%5Bsentiment_snippet%5D=1963914&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Fleet Manager" What do you dislike about Omnitracs XRS? Installation is somewhat difficult depending on the spec of tractors. I also do not enjoy the lack of reliability of tablets, with many of them malfun ## Top-Rated Alternatives [ ![Motive](https://images.g2crowd.com/uploads/product/hd_favicon/9e10f9a75b770430760cdb5f99145a2b/motive-technologies.svg "Motive") Motive 4.4/5(3,256) ](https://www.g2.com/products/motive-technologies/reviews) [ ![Samsara](https://images.g2crowd.com/uploads/product/hd_favicon/80bdf4ab6c442fe482b3640aecb62ea7/samsara.svg "Samsara") Samsara 4.5/5(4,975) ](https://www.g2.com/products/samsara/reviews) [ ![Geotab](https://images.g2crowd.com/uploads/product/hd_favicon/00b53d4548680646d27c4ae2b5ea207a/geotab.svg "Geotab") Geotab 4.5/5(214) ](https://www.g2.com/products/geotab/reviews) [ View All Alternatives ](https://www.g2.com/products/omnitracs-xrs/competitors/alternatives) MK Michael k. Safety manager Small-Business (50 or fewer emp.) 4/9/2026 "Omni xrs Delivers Accurate Real-Time Tracking in Seconds" 4.5/5 What do you like best about Omnitracs XRS? really appreciate using Omni xrs, especially for the real-time tracking feature. One of the best things about the system is how quickly it updates a vehicle’s location—it’s accurate within seconds of a truck arriving, which makes planning and coordination much easier. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? Customer service is hard to get ahold of during issues Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? they keep updating there platform to make sure everyone is staying compliant at all time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JB Jamie B. Billing Clerk Mid-Market (51-1000 emp.) 4/7/2026 "Needs Faster Updates to Boost Efficiency" 1.5/5 What do you like best about Omnitracs XRS? I like using Omnitracs XRS for route planning. The routing software has improved our efficiency and planning of routes and dispatching drivers significantly. I also appreciate the electronic logging feature, which helps with tracking the Hours of Service to document correctly for compliance, and it's useful for the drivers' personal use. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? At the time we used Omnitracs XRS, the intervals between when it updated was slow. I would prefer shorter intervals between updating locations. Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? Omnitracs XRS helps provide ETAs to customers, identify traffic locations, and improve efficiency with route planning. It also tracks Hours of Service for compliance and driver use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Paul U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul U.") PU Paul U. Transportation Director Mid-Market (51-1000 emp.) 4/29/2026 "Good product just needs better customer support" 3/5 What do you like best about Omnitracs XRS? The functionality of their entire platform. It was easy to navigate and was user friendly. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? Customer service was not user friendly. Lots of wait time on hold, and slow responses. Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? We are no longer a user of Omnitracs XRS. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 11/13/2024 "Fleet Manager" 3.5/5 What do you like best about Omnitracs XRS? I like that Omnitracs is easy for drivers to utilzie. Drivers seem to understand the system and tablet, and do not have much difficulty navigating through the HOS. I also enjoy the portal that provides many different features and capabilities to manage fleets. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? Installation is somewhat difficult depending on the spec of tractors. I also do not enjoy the lack of reliability of tablets, with many of them malfunctioning or going dead. Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? Omnitracs is solving problems such as flexibility to use HOS for drivers with simplicity. It also solves fleet management issues such as accessible truck data in real-time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic HJ Haydin J. logistic cordinator Small-Business (50 or fewer emp.) 12/27/2022 "A real tracking solution" 5/5 What do you like best about Omnitracs XRS? The system is straightforward to use and has a friendly interface. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? Nothing so far, I think it was a very good experience Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? It provides tracking updates very often and also is very user friendly Review collected by and hosted on G2.com. Show More 1/3/2023 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 6/22/2022 "Omnitracs has helped our company grow!" 5/5 What do you like best about Omnitracs XRS? Omnitracsis a great TMS. Overall i can feel and can say that is has helped our company grow. It is not only a TMS but a great community of people (Shippers, drivers and carriers) willing to help each other. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? I'd like the webpage to be more customizable per each customer. we'd like to have the ability to add categories, different dimensions, and labels. but other than that everything's good Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? Omnitracs is a bridge between us and the carriers. it's the core of our business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 6/22/2022 "Platform is good but the UI and seamless experience needs to be strengthened" 3.5/5 What do you like best about Omnitracs XRS? Good features 1. Data flow is good 2. In budget 3. Cost of implementation is low 4. User manual are easy Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? 1. Training and awareness is very difficult 2. Response time to queries is high Review collected by and hosted on G2.com. Recommendations to others considering Omnitracs XRS: It is good product and please take a demo Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? Mobile based telematics and supporting driver Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 3/12/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Dashboard website is so slow as to be unusable." 0/5 What do you like best about Omnitracs XRS? Nothing. It does the same stuff all the other options do. Some of it would be useful if it worked, but there is no functionality they can add that will make the horrible website performance tolerable. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? The site literally times out on me at least 5 times Every. Single. Day. If I was the person in charge of website performance at Omnitracs, I would be ashamed. Whoever is in charge of that is overpaid if they are paid at all. They need to go back to flipping burgers. Review collected by and hosted on G2.com. Recommendations to others considering Omnitracs XRS: Use something else. ANYTHING else. Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? None. Absolutely none. I get more problems from Omnitracs XRS than I solve. I'd rather go back to paper logs and guessing where my drivers are. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Keith S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith S.") KS Keith S. President & Ceo Small-Business (50 or fewer emp.) 1/20/2020 "#worstcompanyever #trash" 0/5 What do you like best about Omnitracs XRS? I liked that i could see where my trucks were but that wasn't why i purchased the equipment. I purchased the equipment to send my mechanic updates as to when and where my company vehicles were at mechanically. However the system does not really do what they said it would do. After reaching out to our representative, it was to much of a bother to help us. Then the Contract is Binding for the entire 36 months regardless of whether you are happy or not. Their is absolutely no buy out option to get out of the service. So Beware of signing the contract, the only concern for omnitracs is that you send them your payment, even if the service does not work like it was explained it would. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? Their is no access via a mobile phone that works. The website is clunky, and most of the features do not work. The personal working for Omnitracs have one interest that is make sure people pay, even if there system is not and can not do what they said it would do. The Attitude from them was very aggravating. Review collected by and hosted on G2.com. Recommendations to others considering Omnitracs XRS: DON"T DO IT!!!! The 36 month agreement is binding for the entire 36 months there isn't even a buy out option even if you are not satisfied with the service. They do not feel as if providing a good quality service is necessary at all. Just make your payments it doesn't matter if the system works or not. Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? None the GPS equipment doesn't even work, it was supposed to update every 6 seconds. Sometimes it would take up to minutes to update, frequently it wouldn't update at all for multiply minutes. Logging into the website from a mobile device it virtually impossible at times. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PM Peter M. Partner Relations/Regulatory Compliance Manager Small-Business (50 or fewer emp.) 8/17/2018 "PROBABLY AN ABOVE AVERAGE BYOD ELD, BUT STILL FALLS SHORT." 2/5 What do you like best about Omnitracs XRS? The connectivity with our dispatch software. Review collected by and hosted on G2.com. What do you dislike about Omnitracs XRS? The inconsistent performance coupled with a slow response technical support team has created a monster to support by management. Review collected by and hosted on G2.com. Recommendations to others considering Omnitracs XRS: OmniTracs XRS belongs to the lower, more economical tier of ELD's that I think are all plagued with similar challenges. You may save money with startup on this tier, but be aware of high admin costs. I would seriously consider OmniTracs IVG product, or similar ones from other companies. Review collected by and hosted on G2.com. What problems is Omnitracs XRS solving and how is that benefiting you? ELD compliance, GPS location, and dispatch software connectivity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Fleet Management](https://www.g2.com/categories/fleet-management) ##### Explore More [What is the best-rated software for handling social media?](https://www.g2.com/discussions/what-is-the-best-rated-software-for-handling-social-media)[Which work instructions platforms work best for manufacturing, logistics or healthcare teams that need to enforce standard work and track compliance across shifts?](https://www.g2.com/discussions/which-work-instructions-platforms-work-best-for-manufacturing-logistics-or-healthcare-teams-that-need-to-enforce-standard-work-and-track-compliance-across-shifts)[Why do project managers report that network availability issues affect jobsite management platform performance when working on-site?](https://www.g2.com/discussions/why-do-project-managers-report-that-network-availability-issues-affect-jobsite-management-platform-performance-when-working-on-site) [What's the best owned media software for a small business that mainly does blogging and email?](https://www.g2.com/discussions/what-s-the-best-owned-media-software-for-a-small-business-that-mainly-does-blogging-and-email)[Which IT alerting platform offers the fastest incident notifications?](https://www.g2.com/discussions/which-it-alerting-platform-offers-the-fastest-incident-notifications)[Pros and Cons Details](https://www.g2.com/products/omnitracs-xrs/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)