OfficeExpert TrueDEM Pricing Overview

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TrueDEM M365

Starting at $3.00

1 user Per Year

The Most Accurate User Experience & Outage Detection for Microsoft 365 Easily detect and comprehend any problems with Microsoft 365 user experiences. Quickly identify what’s going on, who’s affected, and where it’s coming from within seconds. Leverage proactive steps to alert users, prevent downtime and disruptions, as well as prevent needless productivity losses and helpdesk calls. Plans: https://bit.ly/448O5DW

TrueDEM Advanced for Teams

Starting at $6.00

1 user Per Year

Full End to End, Real-Time User Experience Monitoring for Microsoft 365 & Microsoft Teams Unlock limitless growth with advanced features and support! Gain additional digital experience insights from user, device, and network level, on top of OfficeExpert TrueDEM User Experience monitoring. Take digital operations to the next level by ensuring seamless connectivity for employees, customers, and partners with the fastest and most accurate support for Microsoft 365 and Microsoft Teams Calls. Plans: https://bit.ly/448O5DW

Real-Time Microsoft Teams calls & meetings monitoring

Live diagnosis with real-time Microsoft Teams call analytics for every call

Full journey analytics including endpoint, network (home/office/other), ISP and Microsoft

Users’ local device metrics, including OS and hardware analytics. No remoting required.

Durable analysis of all calls with full granular real-time details up to 30 days

Individual & organization-wide pattern analysis

Proactive digital workplace optimization

Subscription pricing, by default a license is required for all users in the Micrsoft 365 tenant.

Advanced tier licenses include the functionality of TrueDEM M365 and Mixed-License-Mode is possible, too.

E.g. Advanced for users that use Teams for Calling and Meetings intensively, while the rest of the organization is monitored for general Microsoft 365 users experience, only.

A special license type for large organizations is the Select License which is available for TrueDEM Advanced for Teams and allows for selective licensing (e. g. VIPs, heavy users or specific geographies or entities etc.).

OfficeExpert TrueDEM has 2 pricing editions, from $3 to $6. A free trial of OfficeExpert TrueDEM is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for OfficeExpert TrueDEM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase OfficeExpert TrueDEM must be conducted with the seller.

Pricing information was last updated on July 29, 2025

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OfficeExpert TrueDEM Alternatives Pricing

The following is a quick overview of editions offered by other Digital Employee Experience (DEX) Management Software

Dynatrace Full-stack monitoring	Starts at $69 per month billed annually, per 8 GB Host	Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale Application performance Infrastructure monitoring AIOps Digital business analytics
LogRocket FREE FOREVER	Free1000 Sessions Per Month	Core LogRocket features 3 seats 1-month data retention
Datadog Free	$0Per host, per month	Core collection and visualization features Discussion Group Supported 1-Day Metric Retention Up to 5 Hosts Out-of-the-Box Dashboards 400+ Integrations Host and Container Maps Enterprise-Grade Security Unlimited User Accounts Show More

Various alternatives pricing & plans

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Pricing information for the above various OfficeExpert TrueDEM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.