What is OfficeBooks, and what problem is it built to solve?

OfficeBooks is a web-based business management platform for small to medium-sized manufacturing businesses. It brings together inventory management, procurement, sales and contact management, and reporting to help streamline business operations.

What languages does OfficeBooks support?

OfficeBooks supports 1 language: English.

What company sizes and industries is OfficeBooks the best fit for?

OfficeBooks appears most aligned with small businesses, while positive experiences also come from mid-market and enterprise organizations across several industries. The strongest segments represented include: Small businesses: Organizations with 50 or fewer employees are the most prominent group. Mid-market businesses: Teams with 51–1,000 employees are also represented. Enterprise organizations: Larger organizations, including those with more than 1,000 employees, also use OfficeBooks. Industries: Reviewer experience spans retail, real estate, and insurance, among other sectors.

What customer support options does OfficeBooks provide, and how do users find the overall support experience?

OfficeBooks provides support through FAQs and forums, a knowledge base, and email or help-desk channels. The support experience is mixed: users value the help available, though some describe waits or response speed as an area to improve.

The G2 on OfficeBooks

MP

Misty P.

Attendance Technician

Education Management

Mid-Market (51-1000 emp.)

Originally submitted 9/5/2017

"Office Books CRM"

3.5/5

What do you like best about OfficeBooks?

This CRM has plenty of room for notes and is easy to integrate with current database. With the notes section all members of the team can keep up with all customers. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

I dislike that during the database integration new customers cannot be added. Luckily the integration was quick. The notes field was not immediately available for all members of my team to view. Which is essential, once the integration was complete this problems was resolved. Review collected by and hosted on G2.com.

KP

Kathryn P.

Intern

Events Services

Small-Business (50 or fewer emp.)

9/5/2017

"Easy, Intuitive, Ready to Roll Software"

3.5/5

What do you like best about OfficeBooks?

Officebooks is simple, direct, and user-friendly. I always appreciate an intuitive program, and this one, while it has its own bells and whistles, it prides itself on being basic enough that you don't have to invest a ton of time before getting up and running, and overall it is a good product for a small business. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

It would be nice if there were an android app for mobile-office work, and it is definitely developed for small businesses (which isn't necessarily a con, but definitely something to keep in mind). Review collected by and hosted on G2.com.

AA

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

1/4/2018

"OfficeBooks works!"

4.5/5

What do you like best about OfficeBooks?

Entry of data is easy to accomplish and data points clearly evident Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

OfficeBooks is just a bit over priced based on other offerings Review collected by and hosted on G2.com.

UM

Verified User in Maritime

Small-Business (50 or fewer emp.)

1/5/2018

"MAKE YOUR WORK EASY"

3.5/5

What do you like best about OfficeBooks?

ITS GREAT PROGRAM FOR WORK, AND FOR ALL BUSINESS PEOPLE. its great because help to optimized all work for distributors and manufacturing Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

nothing, i found this program recently so we are still learning and meeting with everything, but it is easy to use Review collected by and hosted on G2.com.

UR

Verified User in Retail

Enterprise (> 1000 emp.)

12/29/2017

"Easy to use once you get the hang of it."

4/5

What do you like best about OfficeBooks?

The format for data. It's easy to browse and keep track of your entries. I simply like the layout. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

There isn't much to dislike. It's not your typical software but it works for the purpose. Review collected by and hosted on G2.com.

SM

Sabrina M.

Office Manager

Consumer Services

Small-Business (50 or fewer emp.)

11/29/2017

"Officebooks"

4/5

What do you like best about OfficeBooks?

Ease of use, simple and direct. Helps keep me organized. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

I have not found any dislikes yet to the program. Review collected by and hosted on G2.com.

JL

Janet L.

Associate Recruiter

Staffing and Recruiting

Mid-Market (51-1000 emp.)

4/28/2017

"Officebooks for the office"

4/5

What do you like best about OfficeBooks?

Officebooks helps me stay organized, and keep track of everything I have to do in that day. Office books also allows me to check off things that need to be purchased/acquired. Officebooks also allows for immediate purchases, as it accepts credit cards. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

I dislike some of the tedious work that may come out of using the lists. If there was a way to summarize all the data put into the sheets, it would be a lot more convenient. Review collected by and hosted on G2.com.

Recommendations to others considering OfficeBooks:

Officebooks should have features to set reminders as well, so purchase orders/inventory can be met on time. Review collected by and hosted on G2.com.

What problems is OfficeBooks solving and how is that benefiting you?

It allows for the organization to stay organized as a whole, and keep track of everything that is going in and out of the office. There's a lot more control that comes into play with Officebooks. Review collected by and hosted on G2.com.

AM

Allison M.

Sales Manager

Retail

Small-Business (50 or fewer emp.)

7/31/2017

"Quickbooks is easy!"

5/5

What do you like best about OfficeBooks?

The product is user friendly and very easy to set up. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

Sometimes it seems like there are glitches, but usually we just reboot and its great again! Review collected by and hosted on G2.com.

NP

Nikki P.

Founder & Teacher

Small-Business (50 or fewer emp.)

9/19/2017

"Very user friendly and app is helpful"

5/5

What do you like best about OfficeBooks?

The app, it tracks mileage. I use it to and from jobs to keep track of it all. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

The reminders, I can't figure out how to shut them off when not using the app. Review collected by and hosted on G2.com.

SG

Sukhi G.

CEO

Real Estate

Small-Business (50 or fewer emp.)

10/31/2017

"Highly recommend!"

5/5

What do you like best about OfficeBooks?

Easy to use! Love the different options. Review collected by and hosted on G2.com.

What do you dislike about OfficeBooks?

Nothing!! Everything is easy to use!!!!! Review collected by and hosted on G2.com.

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What is OfficeBooks, and what problem is it built to solve?

What languages does OfficeBooks support?

What company sizes and industries is OfficeBooks the best fit for?

What customer support options does OfficeBooks provide, and how do users find the overall support experience?

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