Compare Connecteam and Odoo Field Service

At a Glance
Connecteam
Connecteam
Star Rating
(3,502)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plans
Odoo Field Service
Odoo Field Service
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo Field Service
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Connecteam excels in user satisfaction, boasting a significantly higher overall score compared to Odoo Field Service. Users appreciate its all-in-one platform that simplifies team management, stating, "What I like best about Connecteam is how ridiculously easy it makes managing a team without the usual chaos."
  • Users say that Connecteam's implementation process is notably quick and intuitive, making it easier for teams to get started. One user highlighted, "Everything lives in one app, scheduling, time tracking, task updates, chats," which minimizes the need for multiple tools and enhances productivity.
  • Reviewers mention that while Odoo Field Service offers solid features for tracking transactions and managing services, it lacks the same level of user engagement and satisfaction as Connecteam. Users noted its ease of use for less technical team members, but the overall experience doesn't match the enthusiasm seen with Connecteam.
  • According to verified reviews, Connecteam shines in its support quality, with users rating it highly for responsiveness and helpfulness. One user remarked on the platform's ability to foster a positive team culture through features like celebrations and rewards, which are not commonly found in other tools.
  • G2 reviewers highlight that Odoo Field Service has strong capabilities in invoicing and CRM integrations, making it a good choice for businesses focused on these areas. Users appreciate the ability to control services and products sold in projects, stating, "Odoo Field Service helps us control our services and the products we are selling in each project."
  • Users report that Connecteam is particularly well-suited for small businesses, with a majority of its reviews coming from this segment. This focus allows it to cater specifically to the needs of smaller teams, as one user noted, "I have been using Connecteam from the last three years and this is the platform that always helps us in managing our overall staff."
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Browse all 5 pricing plans
Odoo Field Service
Odoo Field Service
$24
per app/ per user/ per month
Learn more about Odoo Field Service
Free Trial
Connecteam
Free Trial is available
Odoo Field Service
No trial information available
Ratings
Meets Requirements
8.9
3,229
8.5
10
Ease of Use
9.0
3,309
8.8
10
Ease of Setup
8.9
3,146
8.1
7
Ease of Admin
9.0
2,861
9.0
7
Quality of Support
9.1
2,651
8.8
10
Has the product been a good partner in doing business?
9.3
2,730
8.8
7
Product Direction (% positive)
9.5
3,255
10.0
7
Features by Category
8.8
248
Not enough data
Ticket and Case Management
9.0
94
Not enough data
9.0
93
Not enough data
9.0
91
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.0
89
Not enough data
8.9
91
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
90
Not enough data
Feature Not Available
Not enough data
9.1
88
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
235
Not enough data
Feature Not Available
Not enough data
9.1
236
Not enough data
8.4
222
Not enough data
8.6
222
Not enough data
8.7
229
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
1,381
Not enough data
Automation
8.6
1325
Not enough data
Logistics
8.6
1287
Not enough data
8.5
1275
Not enough data
8.3
1292
Not enough data
Management
8.8
1299
Not enough data
8.9
1297
Not enough data
8.7
1300
Not enough data
9.1
1315
Not enough data
9.1
1302
Not enough data
9.1
1320
Not enough data
8.6
1260
Not enough data
Monitoring
8.4
1263
Not enough data
8.5
1253
Not enough data
8.0
1225
Not enough data
Business Instant MessagingHide 15 FeaturesShow 15 Features
8.0
522
Not enough data
Business Instant Messaging
8.8
495
Not enough data
9.1
511
Not enough data
8.7
490
Not enough data
Business Instant Messaging
7.8
466
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
495
Not enough data
9.0
490
Not enough data
8.0
469
Not enough data
Generative AI - Business Instant Messaging
7.5
372
Not enough data
AI - Business Instant Messaging
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Not enough data
Agentic AI - Business Instant Messaging
7.4
94
Not enough data
7.6
93
Not enough data
HIPAA Compliant MessagingHide 8 FeaturesShow 8 Features
9.4
45
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
8.5
43
Not enough data
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
41
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
7.7
46
Not enough data
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
8.5
518
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
8.5
361
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Employee CommunicationsHide 25 FeaturesShow 25 Features
8.4
1,337
Not enough data
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
988
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
966
Not enough data
Additional Features - Employee Communications
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
8.6
1,473
Not enough data
Platform Basics
8.4
1383
Not enough data
9.0
1434
Not enough data
9.1
1429
Not enough data
Platform Content
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Not enough data
Platform Additional Functionality
7.9
1276
Not enough data
9.1
1399
Not enough data
Feature Not Available
Not enough data
8.7
1381
Not enough data
Feature Not Available
Not enough data
8.8
412
Not enough data
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
7.7
238
9.4
5
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
9.7
5
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
8.7
5
8.2
214
9.7
5
6.3
203
9.0
5
6.6
208
9.7
5
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
8.6
107
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
1,725
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1663
Not enough data
7.6
1566
Not enough data
7.9
1538
Not enough data
8.9
1625
Not enough data
9.1
1644
Not enough data
9.2
1613
Not enough data
8.6
1594
Not enough data
8.8
1608
Not enough data
8.7
1,528
Not enough data
Time Tracking
9.1
1475
Not enough data
8.8
1442
Not enough data
8.4
1385
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1448
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1416
Not enough data
8.7
1441
Not enough data
8.5
1416
Not enough data
9.0
1413
Not enough data
Platform
8.6
1407
Not enough data
7.8
1279
Not enough data
8.1
1311
Not enough data
9.0
1389
Not enough data
9.0
1376
Not enough data
Feature Not Available
Not enough data
8.7
1,797
Not enough data
Platform
8.5
1663
Not enough data
7.6
1566
Not enough data
7.9
1538
Not enough data
8.9
1625
Not enough data
9.1
1644
Not enough data
9.2
1613
Not enough data
8.6
1594
Not enough data
8.8
1608
Not enough data
Workforce Management Platform Features
8.7
15
Not enough data
9.0
1162
Not enough data
9.1
1174
Not enough data
8.8
1137
Not enough data
8.4
1109
Not enough data
Feature Not Available
Not enough data
8.4
1085
Not enough data
8.9
1111
Not enough data
8.8
1105
Not enough data
9.2
1147
Not enough data
Reviews
Reviewers' Company Size
Connecteam
Connecteam
Small-Business(50 or fewer emp.)
85.5%
Mid-Market(51-1000 emp.)
14.1%
Enterprise(> 1000 emp.)
0.4%
Odoo Field Service
Odoo Field Service
Small-Business(50 or fewer emp.)
66.7%
Mid-Market(51-1000 emp.)
26.7%
Enterprise(> 1000 emp.)
6.7%
Reviewers' Industry
Connecteam
Connecteam
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Odoo Field Service
Odoo Field Service
Retail
20.0%
Information Technology and Services
20.0%
Computer & Network Security
13.3%
Internet
6.7%
Furniture
6.7%
Other
33.3%
Alternatives
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Discussions
Connecteam
Connecteam Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
Is a phone number mandatory for each employee?
2 Comments
Are annual plans paid in advance?
2 Comments
Odoo Field Service
Odoo Field Service Discussions
Monty the Mongoose crying
Odoo Field Service has no discussions with answers