The best part about Odoo Discuss is how seamlessly it integrates with the rest of the Odoo ecosystem. Unlike standalone messaging tools, every conversation in Discuss is tied to real business records—so when you’re discussing a sales order or a project task, the full context is right there. Channel-based communication helps keep team discussions organized, while direct messaging makes quick internal communication feel effortless. Being able to tag colleagues, share files, and receive instant notifications has significantly reduced our reliance on email for internal communication. Review collected by and hosted on G2.com.

While Odoo Discuss works well inside the Odoo environment, it still feels fairly limited compared with dedicated communication tools like Slack or Microsoft Teams. The search feature isn’t very strong, so tracking down older messages or specific files from past conversations can be frustrating. It also lacks threading within channels, which makes it difficult to follow individual topics once group chats get busy. The mobile app experience could be smoother as well, since notifications are sometimes delayed. And if your team relies on tools outside of Odoo, there’s virtually no integration support, which ends up forcing you to switch between platforms. Review collected by and hosted on G2.com.

I love how Odoo Discuss integrates with the rest of the platform.It also keeps all the conversation and communication in a single place so i do not need to switch between multiple tools.The interface is very easy to use and features like channels make the things seperate and organized. Review collected by and hosted on G2.com.

It provides a lot of features like creating channels,scheduling activities and mroe but it feels a bit limited as compared to other tools.Some features like advanced search and customization are not very optimized. Review collected by and hosted on G2.com.

Indeed, it helps keep a more organized track of clients, but in my case it was frustrating having to open it every time just to see the notes that other members had posted. That makes it feel like it doesn’t work quickly. With too many people participating in the same case, sometimes there are comments that aren’t even related to a specific topic. Review collected by and hosted on G2.com.

Mostly everything, especially the way it makes communication so slow. Review collected by and hosted on G2.com.

That it allows to have a lot of info about a client Review collected by and hosted on G2.com.

Actually I find it very hard to find what I´m looking for, If I want to filter if the campaing is on or not, it takes a lot of steps to find it Review collected by and hosted on G2.com.

The best thing I like about Odoo is its modular structure; we can start with a CRM or accounting and gradually scale it. Also, the strong integration between these modules is very polished. They also have Open-source flexibility for ground level customization is very effective. On top of it, they have a large ecosystem of apps, plugins and addons. Review collected by and hosted on G2.com.

Their implementations are a bit complex without the technical help. Some advanced features vary between community and enterprise versions. Their reporting dashboards should be more intutive and engaging as well. Review collected by and hosted on G2.com.

Odoo Discuss integrates communication directly into business workflows, allowing teams to collaborate within records, tickets, projects, and documents without switching tools. The channel-based chats, real-time notifications, and email integration help keep conversations organized and context-driven, which improves productivity. Review collected by and hosted on G2.com.

The UI can feel less intuitive compared to dedicated chat tools like Slack or Teams. Search functionality and message history filtering could be more powerful, and notifications sometimes require fine-tuning to avoid either overload or missed updates. Review collected by and hosted on G2.com.

I work as a Customer and Product Support specialist and Odoo is a great tool to provide support, I like how everything is organized. They have sections for contacts, other for assigned tasks, other for clients budgets, so I really like to work in this platform and work organizely, efficiently and effectively. I am thankful that tags and tasks are integrated with the email, so notifications of tags arrive to the email account you have linked to the account. Review collected by and hosted on G2.com.

I use this platform daily, and I don-t like that it needs to be manually refreshed to update data, info, tasks. It would be great to have new tasks come with notifications without refreshing the page. Review collected by and hosted on G2.com.

I appreciate the clean, intuitive interface and the ability to organize conversations into channels. It allows for transparent communication across departments without the noise of external social tools. The 'Favorites' bar makes it easy to pin important ongoing discussions, and the search functionality is fast and accurate Review collected by and hosted on G2.com.

Hard to Retrieve Context: While you can search for keywords, filtering by date, specific user, or file type is not as intuitive or powerful as in competitors. Finding a specific file sent three months ago in a busy channel can be frustrating Review collected by and hosted on G2.com.

This platform stands out for its modularity and flexibility, allowing users to manage attendance, apply for leave, and monitor the records of others under their supervision with ease. Review collected by and hosted on G2.com.

The system tends to lag when displaying attendance monetization. If you are working with large databases or using custom modules that aren't well optimized, performance can slow down noticeably. Review collected by and hosted on G2.com.

its seamless integration with other Odoo modules, which allows all internal communication to stay connected with business processes. Review collected by and hosted on G2.com.

No drawbacks as of now, all features are working fine only. Review collected by and hosted on G2.com.