[ next4bi... Reviews ](https://www.g2.com/products/next4biz-csm/reviews) [ next4bi... Reviews ](https://www.g2.com/products/next4biz-csm/reviews) # next4biz CSM Pricing Overview [Editedit](https://my.g2.com/next4biz-csm/pricings) Free Trial Standart $60.00 1 Users Per Month - Omnichannel communication - AI powered complaint categorization - User interface and agent script design for categories - End-to-end complaint management with workflows - Knowledge base and self service - No-code architecture, extensive reports Show More $55.00 /Per Month - Per User next4biz CSM has 1 pricing edition that costs $60. A free trial of next4biz CSM is also available. Pricing information for next4biz CSM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase next4biz CSM must be conducted with the seller. Pricing information was last updated on October 10, 2024 Show More [ ![Comm100](https://images.g2crowd.com/uploads/product/hd_favicon/dfd3e4b10b4466b84af210dbde4a1faa/comm100-network-corporation-comm100.svg "Comm100") Sponsored Comm100 4.4/5 (54) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5 (3,672) ](https://www.g2.com/products/freshdesk/reviews) [ ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent") LiveAgent 4.5/5 (1,481) ](https://www.g2.com/products/liveagent/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5 (6,961) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/next4biz-csm/competitors/alternatives) ## next4biz CSM Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![LiveAgent](https://images.g2crowd.com/uploads/product/image/small_square/small_square_433a328317c6e0de0c6956bb38f34fd8/liveagent.png) [LiveAgent](https://www.g2.com/products/liveagent/reviews) ##### Small | Starting at $15.001 agent / Per Month | E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app - Unlimited ticket history - Unlimited email addresses - Advanced reporting - Customer portal + forum - API + integrations - Rules and Time rules - Customer Service - White Glove Setup - Customer mail templates - Rules & Time rules - Gamification - + many more features [Show More](javascript:void(0);) | | ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg) [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) ##### Starter Suite | Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. - Case Management - Knowledge Management - Salesforce Mobile App - Customizable Reports and Dashboards - Task Management, Activity Feed - Lightning App Builder - AppExchange App Integration [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various next4biz CSM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Help Desk ](https://www.g2.com/categories/help-desk) [ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Complaint Management ](https://www.g2.com/categories/complaint-management)[ Contact Center Knowledge Base ](https://www.g2.com/categories/contact-center-knowledge-base) Show More ##### Explore More [ Best AI agent solutions for enterprise task automation ](https://www.g2.com/discussions/what-are-the-best-ai-agents-for-enterprise-task-automation-need-some-help)[ Top big data analytics solutions for e-commerce ](https://www.g2.com/discussions/top-big-data-analytics-solutions-for-e-commerce)[ Which analytics platform is best for in-app purchase tracking? ](https://www.g2.com/discussions/which-analytics-platform-is-best-for-in-app-purchase-tracking) [ What software provides the most advanced client communication features? ](https://www.g2.com/discussions/what-software-provides-the-most-advanced-client-communication-features)[ Best tools for multi-user estimating collaboration ](https://www.g2.com/discussions/what-are-the-best-tools-for-enabling-multi-user-collaboration-on-construction-estimating)[ What is the best recruitment platform for specialized job roles? ](https://www.g2.com/discussions/what-is-the-best-recruitment-platform-for-specialized-job-roles) Show More [ Best AI agent solutions for enterprise task automation ](https://www.g2.com/discussions/what-are-the-best-ai-agents-for-enterprise-task-automation-need-some-help)[ Top big data analytics solutions for e-commerce ](https://www.g2.com/discussions/top-big-data-analytics-solutions-for-e-commerce)[ Which analytics platform is best for in-app purchase tracking? ](https://www.g2.com/discussions/which-analytics-platform-is-best-for-in-app-purchase-tracking) [ What software provides the most advanced client communication features? ](https://www.g2.com/discussions/what-software-provides-the-most-advanced-client-communication-features)[ Best tools for multi-user estimating collaboration ](https://www.g2.com/discussions/what-are-the-best-tools-for-enabling-multi-user-collaboration-on-construction-estimating)[ What is the best recruitment platform for specialized job roles? ](https://www.g2.com/discussions/what-is-the-best-recruitment-platform-for-specialized-job-roles)