next4biz CSM Pricing Overview

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next4biz CSM Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Freshdesk
Freshdesk Email and Ticketing (Growth)
$19.001 User per month billed annually Per Month
Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email
  • Automations
  • Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal
  • Analytics: OOB analytics and standard reports
  • Self-service: Knowledge base
  • Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Starting at $15.001 agent / Per Month
E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app
  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
  • API + integrations
Starting at $25.001 User Per Month
The simple CRM suite for marketing, sales, service, and commerce.
  • Case Management
  • Knowledge Management
  • Salesforce Mobile App
  • Customizable Reports and Dashboards
  • Task Management, Activity Feed

Various alternatives pricing & plans

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Pricing information for the above various next4biz CSM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.