---
title: NewVoices Reviews
meta_title: 'NewVoices Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NewVoices works for a business like yours.
date_modified: '2026-07-01'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---


# NewVoices Reviews
**Vendor:** NewVoices  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About NewVoices
NewVoices AI is an advanced platform that deploys intelligent voice agents to handle sales, support, and retention conversations with human-like precision, operating 24/7 across multiple languages. Designed for enterprises, it ensures natural, compliant, and revenue-driving interactions at any scale. Key Features and Functionality: - Instant Response: Engages leads and customers within seconds, eliminating delays. - Human-Level Speech: Delivers conversations indistinguishable from those with human agents. - 24/7 Availability: Operates continuously without fatigue, ensuring consistent service. - Revenue Acceleration: Automates lead conversion, customer retention, and payment recovery processes. - Enterprise Compliance: Adheres to SOC 2, GDPR, and HIPAA standards with end-to-end encryption. - Seamless Integration: Connects effortlessly with platforms like Salesforce, HubSpot, and Stripe. Primary Value and Solutions Provided: NewVoices AI addresses the challenges of managing high volumes of customer interactions by automating up to 90% of repetitive support requests, providing instant resolutions, and reducing operational costs. It enhances customer experience by offering immediate, personalized responses, thereby increasing conversion rates, improving customer satisfaction, and reducing churn. The platform's compliance with industry standards ensures secure and reliable operations, making it suitable for regulated industries such as finance, telecom, and healthcare.






- [View NewVoices pricing details and edition comparison](https://www.g2.com/products/newvoices/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-18+21%3A45%3A15+-0500&secure%5Bsession_id%5D=51a498b3-6c6f-440e-880e-3323fe72c260&secure%5Btoken%5D=35752abf9671504cbcaba5b4f033d4dd8765f9fabe95bd922d01d9f414d1c4ff&format=llm_user)

## NewVoices Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Sentiment Analysis**
- Sentiment Analysis

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Inquiry Routing**
- Inquiry Routing

**Contextual Guidance**
- Contextual Guidance

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

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