---
title: News on hold Reviews
meta_title: 'News on hold Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how News on hold works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---


# News on hold Reviews
**Vendor:** Rivet Radio  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About News on hold
Rivet's entertaining stories keep your customers on the line up to 23% longer than music. 77% of callers say that valuing their time is the most important thing a company can do to provide great customer service






- [View News on hold pricing details and edition comparison](https://www.g2.com/products/news-on-hold/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+01%3A24%3A39+-0500&secure%5Bsession_id%5D=cb348d1c-1126-4862-b830-828e0437c113&secure%5Btoken%5D=d797604d4739c4d6a35b2056e1561d5c6e78159bcccca00fa80905dd381d49a5&format=llm_user)

## News on hold Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top News on hold Alternatives
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  - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - 4.3/5.0 (726 reviews)
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