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Network Solutions Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the user-friendly website builder and appreciate the convenience of centralized services from Network Solutions. (2 mentions)
Users love the centralized domain management of Network Solutions, making website building and management straightforward and efficient. (1 mentions)
Users value the ease of use of Network Solutions, finding it perfect for building websites without technical expertise. (1 mentions)
Users value the convenient website and email hosting offered by Network Solutions, streamlining their online management. (1 mentions)
Users find the user-friendly website builder of Network Solutions makes site setup easy, even for beginners. (1 mentions)
Users express frustration with poor customer support, highlighting slow response times and a lack of effective assistance. (3 mentions)
Users are frustrated by the aggressive upselling tactics that exploit less tech-savvy customers, leading to unnecessary support calls. (1 mentions)
Users find the inadequate documentation frustrating, lacking essential contact info and examples for resolving network issues. (1 mentions)
Users find Network Solutions frustrating due to its limited features and outdated technology that hinder website functionality. (1 mentions)
Users find the outdated interface of Network Solutions frustrating, limiting modern website functionalities and overall experience. (1 mentions)

5 Pros or Advantages of Network Solutions

5 Cons or Disadvantages of Network Solutions

Network Solutions Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Network Solutions, and what problem is it built to solve?

Network Solutions is used to register and manage domain names. Users also use it to bring domain, website hosting, and email services together in one place.

What company sizes and industries is Network Solutions the best fit for?

Network Solutions is most often used by small businesses, with some positive experience also reported by mid-market organizations.
  • Small businesses: The clearest fit in the positive reviewer mix, including organizations with 50 or fewer employees.
  • Mid-market organizations: Also represented among positive users, with 51 to 1,000 employees.

What customer support options does Network Solutions provide, and how do users find the overall support experience?

The support experience is uneven: users describe helpful, knowledgeable assistance in some cases, but also long waits, repeated handoffs, and unresolved issues. When a request needs escalation, follow-through and clear communication can be a concern.

What features or capabilities could make Network Solutions even more useful?

Making the service easier to manage and more predictable could improve the experience. Common improvement areas include:
  • Simpler navigation: Make the dashboard and domain-management tasks easier to find and complete.
  • Clearer billing and renewals: Make charges, add-ons, and cancellation or renewal controls more transparent.
  • More reliable support follow-through: Improve escalation updates and help resolve technical issues without repeated contact.
  • More dependable performance: Address reports of slow or intermittent hosting, email, and site access.

Network Solutions Reviews (77)

Reviews

Network Solutions Reviews (77)

2.0
77 reviews
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Michael H.
MH
Michael H.
Vice President and Director of Software Development
Computer Software
Small-Business (50 or fewer emp.)
"Decent"
3.5/5
What do you like best about Network Solutions?

Fairly easy to navigate through the site. I don't get lost in there like I do with GoDaddy. Easy to manage multiple domains as a technical contact - not necessarily registrant. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They don't have the attractive prices like GoDaddy Review collected by and hosted on G2.com.

Jon J.
JJ
Jon J.
UX Designer
Design
Mid-Market (51-1000 emp.)
"Cleaner admin area than go-daddy."
3.5/5
What do you like best about Network Solutions?

The account area/admin area is a lot easier to use than my godaddy account. Their customer support was also a bit more responsive. Price-wise they weren't great. I just bought a domain through them a few years back to try them out and so far I really like it. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

These seem to charge quite a bit for extras and addons. Review collected by and hosted on G2.com.

Andee F.
AF
Andee F.
Sr. Brand Manager, AVP
Mid-Market (51-1000 emp.)
"One stop shop for domain and web hosting."
4/5
What do you like best about Network Solutions?

Ease of use! I had never purchased a domain or a web hosting package prior to using Network Solutions and found that I figured out everything I needed to do without confusion. And reasonably priced! Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Sales pitchy. I am a smart consumer. If I wanted the renewal protection, I would have purchased it one of the first times you emailed me about it. I certainly don't want it now on principle of your persistence. On the plus side, they do email frequently regarding renewal, so that protection is a bit redundant - thanks for letting me know that Network Solutions! Review collected by and hosted on G2.com.

Ben B.
BB
Ben B.
Director of Marketing
Information Technology and Services
Mid-Market (51-1000 emp.)
"Good interface, poor pricing."
3.5/5
What do you like best about Network Solutions?

Easy enough interface, though it's not CPanel. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Great products, poor pricing. You pay a premium for everything even though their products and services are just industry standard. They send a ton of marketing emails. As bad as GoDaddy. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Wordpress Blog Hosting"
1.5/5
What do you like best about Network Solutions?

I admin my wife's Wordpress blog. We moved off of Wordpress.com due to the inability to upload custom themes. Networks Solutions allows for custom theme uploading. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

I have had a bad experience with both the support and the speed of the website. I contacted support with speed/performance related questions and was not even able to ascertain from the representative whether or not the issue (which is ongoing even today) is service tier related. Review collected by and hosted on G2.com.

Rusty P.
RP
Rusty P.
Senior Director of Global Operations and Quality
Medical Devices
Mid-Market (51-1000 emp.)
"Domain Name Host"
3/5
What do you like best about Network Solutions?

We host a lot of domains with Network Solutions--they have never gone down & their DNS "just works". The admin panel is well designed. We also use them for all of our SSL certificates. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Their support, even at the platinum level isn't great. They are also way too expensive for domain name registration compared to GoDaddy etc. Review collected by and hosted on G2.com.

Carlos L.
CL
Carlos L.
Director of Operations & Sales
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great service provider"
4.5/5
What do you like best about Network Solutions?

it is as easy as a step by step process Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They offer more things than you really need Review collected by and hosted on G2.com.