--- title: Network Solutions Reviews meta_title: 'Network Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 77 reviews by the users' company size, role or industry to find out how Network Solutions works for a business like yours. aggregate_rating: rating_value: 2.0 review_count: 77 scale: '5' date_modified: '2026-10-23' parent_category: name: Hosting url: https://www.g2.com/categories/hosting ---

Network Solutions Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the user-friendly website builder and appreciate the convenience of centralized services from Network Solutions. (2 mentions)
Users love the centralized domain management of Network Solutions, making website building and management straightforward and efficient. (1 mentions)
Users value the ease of use of Network Solutions, finding it perfect for building websites without technical expertise. (1 mentions)
Users value the convenient website and email hosting offered by Network Solutions, streamlining their online management. (1 mentions)
Users find the user-friendly website builder of Network Solutions makes site setup easy, even for beginners. (1 mentions)
Users express frustration with poor customer support, highlighting slow response times and a lack of effective assistance. (3 mentions)
Users are frustrated by the aggressive upselling tactics that exploit less tech-savvy customers, leading to unnecessary support calls. (1 mentions)
Users find the inadequate documentation frustrating, lacking essential contact info and examples for resolving network issues. (1 mentions)
Users find Network Solutions frustrating due to its limited features and outdated technology that hinder website functionality. (1 mentions)
Users find the outdated interface of Network Solutions frustrating, limiting modern website functionalities and overall experience. (1 mentions)

5 Pros or Advantages of Network Solutions

5 Cons or Disadvantages of Network Solutions

Network Solutions Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Network Solutions, and what problem is it built to solve?

Network Solutions is used to register and manage domain names. Users also use it to bring domain, website hosting, and email services together in one place.

What company sizes and industries is Network Solutions the best fit for?

Network Solutions is most often used by small businesses, with some positive experience also reported by mid-market organizations.
  • Small businesses: The clearest fit in the positive reviewer mix, including organizations with 50 or fewer employees.
  • Mid-market organizations: Also represented among positive users, with 51 to 1,000 employees.

What customer support options does Network Solutions provide, and how do users find the overall support experience?

The support experience is uneven: users describe helpful, knowledgeable assistance in some cases, but also long waits, repeated handoffs, and unresolved issues. When a request needs escalation, follow-through and clear communication can be a concern.

What features or capabilities could make Network Solutions even more useful?

Making the service easier to manage and more predictable could improve the experience. Common improvement areas include:
  • Simpler navigation: Make the dashboard and domain-management tasks easier to find and complete.
  • Clearer billing and renewals: Make charges, add-ons, and cancellation or renewal controls more transparent.
  • More reliable support follow-through: Improve escalation updates and help resolve technical issues without repeated contact.
  • More dependable performance: Address reports of slow or intermittent hosting, email, and site access.

Network Solutions Reviews (77)

Reviews

Network Solutions Reviews (77)

2.0
77 reviews
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Sergio R.
SR
Sergio R.
Partner - Sergio Ruivo C.A. & Associates & R&T Tax Management Inc.
Small-Business (50 or fewer emp.)
"Cancellation From Hell!"
0/5
What do you like best about Network Solutions?

They were generally reliable for hosting Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Canceling was a nightmare! Kept billing! Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Small-Business (50 or fewer emp.)
"Pricing gouging (Expensive) use Go Daddy!"
0/5
What do you like best about Network Solutions?

nothing, it's expensive - no justification for being higher than their competitors Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Cost is expensive - no justification I can get the exact same services from Go daddy at a much better price. Here I just feel taken advantage off. Review collected by and hosted on G2.com.

Julian A.
JA
Julian A.
Founder | Practice Growth Specialist
Small-Business (50 or fewer emp.)
"Horrible User Experience"
0/5
What do you like best about Network Solutions?

There is nothing I actually like about NS, I take all clients off of NS as soon as possible. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Everything, the difficulty in using the platform, transferring domains, etc. they make it nearly impossible to use. And everything you do you're getting cross sold and total BS services. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy domain registration and web hosting"
4.5/5
What do you like best about Network Solutions?

Ability to register for multiple years, reminder emails, intuitive platform Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Not applicable. Only positive things to say. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Initially inexpensive but extremely costly in man hours and stress - run from NS"
0/5
What do you like best about Network Solutions?

Their support reps are very kind but also very misguided. In all honesty they are yes men and unless you are technically minded you will be pushed in the wrong direction or easily swayed. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Not sure where to even start this review. Please know that this is not mean spirited, I just never want anyone to go through what we have been through. Our website was down for 2 weeks. We made multiple calls to support, each time being informed that it was a Network Solutions issue and that our issue would be "escalated." This was the final straw after a long string of offenses and left us so wounded we decided to finally switch our provider. We called NS for guidance on the transfer process because we were so badly burned by them we wanted to do our diligence and make sure that things would go well. We were informed that first we needed to update our email credentials so that all notifications would go to the technical person handling the transfer so we did so. After proceeding with the transfer all the emails were sent to the previous email listed. This was confusing but since GoDaddy (our new provider) had the auth codes we assumed nothing was a miss. This was incorrect and after waiting and waiting for the transfer to go through we called NS and were casually informed that actually there was a 60 day lock which had been placed on our account in accordance with ICANN. We were NEVER informed of this policy. We thought we had done our diligence by asking NS directly for guidance but they apparently their representatives are uninformed on their own policies. After being on stressful phone calls where we needed to restate our intent and case each time for 4 hours we were finally directed to a supervisor that after reviewing our account and call info apologized for the complete mismanagement of our business and removed the locks on our account. For anyone looking for a reliable provider of email, domain, or website services, do yourself a favor and DO NOT choose Network Solutions. Even if it is a financial deal, it will cost you in man-hours, funds, and sleepless nights spent on support calls trying to get answers. Review collected by and hosted on G2.com.

Daniel R.
DR
Daniel R.
Customer Service
Mid-Market (51-1000 emp.)
"Easy to use webmail!"
5/5
What do you like best about Network Solutions?

Fast and easy to use webmail service. Great alternative to outlook or other similar email providers. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Unable to adjust mail subject/title preview panel. Everything else works as expected. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Took money from my account without knowledge when and would not offer refund."
0/5
What do you like best about Network Solutions?

Nothing about this I liked, not easy to use and lack or regard for consumer rights. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Poor customer service Scammed customers Phone numbers provided directed me to a dentists office Offered no help or resolution Review collected by and hosted on G2.com.

Kyle S.
KS
Kyle S.
Training Director
Computer Software
Small-Business (50 or fewer emp.)
"Basic but decent email service"
2.5/5
What do you like best about Network Solutions?

I like that Network Solutions is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Often times my emails to clients go to their SPAM folder. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
CP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Service"
2.5/5
What do you like best about Network Solutions?

It’s simple, there aren’t many options other than send and receive email. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Emails get lost or filtered or some don’t get received. I can’t send emails quicker than 10 secs of the previous one-I’m a fast typer. Review collected by and hosted on G2.com.

Brenda U.
BU
Brenda U.
Owner
Financial Services
Small-Business (50 or fewer emp.)
"Not upfront about charges"
2.5/5
What do you like best about Network Solutions?

Easy to set up your website with a new domain and supposedly inexpensive Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They aren't upfront about what they are going to charge you so I suggest read the fine print Review collected by and hosted on G2.com.