--- title: Network Solutions Reviews meta_title: 'Network Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 77 reviews by the users' company size, role or industry to find out how Network Solutions works for a business like yours. aggregate_rating: rating_value: 2.0 review_count: 77 scale: '5' date_modified: '2026-10-23' parent_category: name: Hosting url: https://www.g2.com/categories/hosting ---

Network Solutions Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the user-friendly website builder and appreciate the convenience of centralized services from Network Solutions. (2 mentions)
Users love the centralized domain management of Network Solutions, making website building and management straightforward and efficient. (1 mentions)
Users value the ease of use of Network Solutions, finding it perfect for building websites without technical expertise. (1 mentions)
Users value the convenient website and email hosting offered by Network Solutions, streamlining their online management. (1 mentions)
Users find the user-friendly website builder of Network Solutions makes site setup easy, even for beginners. (1 mentions)
Users express frustration with poor customer support, highlighting slow response times and a lack of effective assistance. (3 mentions)
Users are frustrated by the aggressive upselling tactics that exploit less tech-savvy customers, leading to unnecessary support calls. (1 mentions)
Users find the inadequate documentation frustrating, lacking essential contact info and examples for resolving network issues. (1 mentions)
Users find Network Solutions frustrating due to its limited features and outdated technology that hinder website functionality. (1 mentions)
Users find the outdated interface of Network Solutions frustrating, limiting modern website functionalities and overall experience. (1 mentions)

5 Pros or Advantages of Network Solutions

1. Hosting Services
Users value the user-friendly website builder and appreciate the convenience of centralized services from Network Solutions.
See 2 mentions

See Related User Reviews

Lauren R.
LR

Lauren R.

Small-Business (50 or fewer emp.)

5.0/5

"A Simple, Reliable Way to Build Your Website"

What do you like about Network Solutions?

The website builder is extremely user-friendly, even for those who aren't particularly tech-savvy. I managed to set up my site and achieve a professio

Craig Z.
CZ

Craig Z.

Small-Business (50 or fewer emp.)

0.0/5

"Great service for years then one hack later and your locked out for good"

What do you like about Network Solutions?

Being able to have them host our website location and the email service

2. Domain Management
Users love the centralized domain management of Network Solutions, making website building and management straightforward and efficient.
See 1 mentions

See Related User Reviews

Lauren R.
LR

Lauren R.

Small-Business (50 or fewer emp.)

5.0/5

"A Simple, Reliable Way to Build Your Website"

What do you like about Network Solutions?

The website builder is extremely user-friendly, even for those who aren't particularly tech-savvy. I managed to set up my site and achieve a professio

3. Ease of Use
Users value the ease of use of Network Solutions, finding it perfect for building websites without technical expertise.
See 1 mentions

See Related User Reviews

Lauren R.
LR

Lauren R.

Small-Business (50 or fewer emp.)

5.0/5

"A Simple, Reliable Way to Build Your Website"

What do you like about Network Solutions?

The website builder is extremely user-friendly, even for those who aren't particularly tech-savvy. I managed to set up my site and achieve a professio

4. Email Management
Users value the convenient website and email hosting offered by Network Solutions, streamlining their online management.
See 1 mentions

See Related User Reviews

Craig Z.
CZ

Craig Z.

Small-Business (50 or fewer emp.)

0.0/5

"Great service for years then one hack later and your locked out for good"

What do you like about Network Solutions?

Being able to have them host our website location and the email service

5. Helpful
Users find the user-friendly website builder of Network Solutions makes site setup easy, even for beginners.
See 1 mentions

See Related User Reviews

Lauren R.
LR

Lauren R.

Small-Business (50 or fewer emp.)

5.0/5

"A Simple, Reliable Way to Build Your Website"

What do you like about Network Solutions?

The website builder is extremely user-friendly, even for those who aren't particularly tech-savvy. I managed to set up my site and achieve a professio

5 Cons or Disadvantages of Network Solutions

1. Poor Customer Support
Users express frustration with poor customer support, highlighting slow response times and a lack of effective assistance.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Do not, under any circumstances, choose Network Solutions for anything"

What do you dislike about Network Solutions?

Our experience with Network Solutions has been frustrating due to their outdated CMS, which seems stuck in the early 2000s with limited capabilities l

Craig Z.
CZ

Craig Z.

Small-Business (50 or fewer emp.)

0.0/5

"Great service for years then one hack later and your locked out for good"

What do you dislike about Network Solutions?

The worst communication and follow through anyplace in business. If you ever really need real account admin/primary help you will be placed in a endle

2. Aggressive Upselling
Users are frustrated by the aggressive upselling tactics that exploit less tech-savvy customers, leading to unnecessary support calls.
See 1 mentions

See Related User Reviews

HR

henrry R.

Small-Business (50 or fewer emp.)

0.5/5

"Disclosing configuration setting, you need to paid customer support"

What do you dislike about Network Solutions?

Every call ends with you needing to contact our paid support. Using lack of knowledge to get business, Dirty philosophy of using users who are not sav

3. Inadequate Documentation
Users find the inadequate documentation frustrating, lacking essential contact info and examples for resolving network issues.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"It fails to do the main thing it purports to do: Solve Network needs."

What do you dislike about Network Solutions?

To start with, I am agog at the failure of an updated Help menu. It has been the same "manual" that offers no contact number, no examples, and no alte

4. Limited Features
Users find Network Solutions frustrating due to its limited features and outdated technology that hinder website functionality.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Do not, under any circumstances, choose Network Solutions for anything"

What do you dislike about Network Solutions?

Our experience with Network Solutions has been frustrating due to their outdated CMS, which seems stuck in the early 2000s with limited capabilities l

5. Outdated Interface
Users find the outdated interface of Network Solutions frustrating, limiting modern website functionalities and overall experience.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Do not, under any circumstances, choose Network Solutions for anything"

What do you dislike about Network Solutions?

Our experience with Network Solutions has been frustrating due to their outdated CMS, which seems stuck in the early 2000s with limited capabilities l

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Network Solutions Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Network Solutions, and what problem is it built to solve?

Network Solutions is used to register and manage domain names. Users also use it to bring domain, website hosting, and email services together in one place.

What company sizes and industries is Network Solutions the best fit for?

Network Solutions is most often used by small businesses, with some positive experience also reported by mid-market organizations.
  • Small businesses: The clearest fit in the positive reviewer mix, including organizations with 50 or fewer employees.
  • Mid-market organizations: Also represented among positive users, with 51 to 1,000 employees.

What customer support options does Network Solutions provide, and how do users find the overall support experience?

The support experience is uneven: users describe helpful, knowledgeable assistance in some cases, but also long waits, repeated handoffs, and unresolved issues. When a request needs escalation, follow-through and clear communication can be a concern.

What features or capabilities could make Network Solutions even more useful?

Making the service easier to manage and more predictable could improve the experience. Common improvement areas include:
  • Simpler navigation: Make the dashboard and domain-management tasks easier to find and complete.
  • Clearer billing and renewals: Make charges, add-ons, and cancellation or renewal controls more transparent.
  • More reliable support follow-through: Improve escalation updates and help resolve technical issues without repeated contact.
  • More dependable performance: Address reports of slow or intermittent hosting, email, and site access.

Network Solutions Reviews (77)

Reviews

Network Solutions Reviews (77)

2.0
77 reviews
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Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Not a fan."
0.5/5
What do you like best about Network Solutions?

I would have a hard time saying anything positive about Network Solutions. They were one of the first hosting companies I used, and I've had to interact with them periodically over the years. They consistently underperform other platforms. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Slowest DNS propagation on the face of the earth. Absolutely the worst Admin panel. Less than stellar support. Lots of add-on charges for things like SSLs. Lack of advanced features like incorporated staging, and automated backups, at least on lower tiers. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Very Solid Web Hosting. Slightly Confusing Setup"
3.5/5
What do you like best about Network Solutions?

The price point is great, and we've never had any issues with the platform. Their customer service has always been responsive to our needs. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

I have heard that it is very challenging to switch hosts from Network Solutions to another platform but don't have a personal experience with that. The site layout is slightly confusing and sort of difficult to find the DNS settings. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"This company charged me $42.99 for a .com domain renewal, almost 4 times more than competitors!"
0/5
What do you like best about Network Solutions?

nothing, they overcharged me big time, will not recommend! Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They overcharged me big time, will not recommend this company to anyone! They tell that the transfer code will go to your inbox in 3 days, never received it! Review collected by and hosted on G2.com.

Hossam M. Abd El-Rahman, CPA,CFE,CAMS-Audit, C.
HC
Hossam M. Abd El-Rahman, CPA,CFE,CAMS-Audit, C.
Founder, Group Chairman & Managing Director
Mid-Market (51-1000 emp.)
"WORST COMPANY EVER - TURNING INTO SCAMMERS"
0/5
What do you like best about Network Solutions?

NOTHING, Bunch of Scammers

ZERO CUSTOMER SERVICE

TAKE MONEY AND NEVER DELIVER THE PRODUCT OR SERVICE

EVERYONE IS COMPLAINING

WORST RATING ONLINE

PATHETIC COMPANY Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

BIG SCAMMERS, I ordered UNIX hosting and My time for our website migration. They took the money and didnot do the work!

Online chat USELESS

Phone service USELESS

e-mails USELESS

I am filing a FRAUD incident against network solutions with my bank.

Stay away from this company, they are pathetic! Review collected by and hosted on G2.com.

Mike B.
MB
Mike B.
Marketing Consultant
"Inferior Customer and Technology Service"
0.5/5
What do you like best about Network Solutions?

Local representatives are usually available. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

The server provided to my email account gives the message "The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect. Do you want to continue using this server?" Bottom-line is that my "professional email address" is not secure. Added to this is the difficulty of setting up this email address on various devices whether it be MS Outlook, Gmail, or Apple. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Worst Domain Registrar Out There"
0/5
What do you like best about Network Solutions?

Nothing. I used to be a happy customer back in the 90s, but this company just keeps screwing over the customers year after year. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Horrible support

Domain transfer codes take 2-4 days

Insane renewal rates

Nasty "reinstatement" fees expiration of domain name Review collected by and hosted on G2.com.

Devon J.
DJ
Devon J.
Brain Injury Specialist
Small-Business (50 or fewer emp.)
"Website hosting and marketing solution"
3.5/5
What do you like best about Network Solutions?

I like the ability to manage site SSL and remote accessibly in one place. The site layout is also easy to navigate the sections. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

The downside is, the site is not as easy with self service. Although they have tips and help along the way, you would need a dedicated IT person to follow through the required materials. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Domain name management with many options"
2.5/5
What do you like best about Network Solutions?

They have many options for domain management and web development, fairly standard for such companies. Prices for domains are fairly standard with good price breaks for multiple years renewal. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Navigating their menus after logging in is somewhat of a chore. You are constantly being bombarded with options to upgrade to this or that. Even updating Whois information is not a simple task. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"bad service, bad support, bad experience"
0/5
What do you like best about Network Solutions?

Their web builder is easy to use. You can build a site relatively fast Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

Their support can't redirect calls properly. Often times you just get to another queue and have to wait 15+ mins. Their agents seem to only care about closing the tickets. I am not providing examples because I am afraid this review will be taken down, but I have several cases on which the agents deliberately missed the main point, responded to something else and closed the ticket. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Works as It Should - Rather Expensive"
2.5/5
What do you like best about Network Solutions?

At the time of using Network Solutions, they offered free privacy with domains which I really enjoyed (probably not longer available). Like most similar companies, Network Solutions offers domain purchasing, web hosting, and website creation. Their DNS services section is designed in a nice manner, I do appreciate the simplicity of updating A or M records. Other than that, there has not been much that Network Solutions has done to impress me. Review collected by and hosted on G2.com.

What do you dislike about Network Solutions?

They're expensive. Average price of a domain is $50 compared to places like GoDaddy which is $20. When its a yearly fee, those $50 add up over time for multiple domains. Their UI is a bit tricky to navigate but they have been making updates these past few years to improve it. When I first started using Network Solutions, the renew domain function was difficult to find. The site would give me a notification that made it seem like I had to pay and extra fee for autorenew, but eventually I found the toggle switch. Review collected by and hosted on G2.com.
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