--- title: Mangopay Reviews meta\_title: 'Mangopay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how Mangopay works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 42 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Mangopay Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mangopay, highlighting its flexibility for payments and transfers. [(2 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185075&qs=pros-and-cons#reviews) Users appreciate the **easy payments** functionality of Mangopay, benefiting from its flexibility in transactions and payment methods. [(2 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185382&qs=pros-and-cons#reviews) Users value the **flexibility** of Mangopay, enabling seamless payins, payouts, and diverse payment methods. [(2 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186338&qs=pros-and-cons#reviews) Users praise the **flexibility of payment services** , allowing effortless payins, payouts, and multiple payment method options. [(2 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186691&qs=pros-and-cons#reviews) Users value the **highly available and reactive account managers** who provide a personal touch to support. [(1 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185556&qs=pros-and-cons#reviews) Users express concern over **low payment success rates** and inadequate support, impacting overall satisfaction with Mangopay. [(2 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186379&qs=pros-and-cons#reviews) Users experience **poor customer support** , with unreachable technical help and inadequate follow-up on critical issues. [(2 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185661&qs=pros-and-cons#reviews) Users experience **dashboard issues** with slow improvements and missing key features like USD payment options. [(1 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186484&qs=pros-and-cons#reviews) Users express frustration with the **inefficient management** at Mangopay, citing poor support and declining payment success rates. [(1 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186769&qs=pros-and-cons#reviews) Users report **limited features** in Mangopay, leading to frustrations with dashboarding and missing key functionalities. [(1 mentions)](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186121&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mangopay ##### 1. Ease of Use Users appreciate the **ease of use** of Mangopay, highlighting its flexibility for payments and transfers. [ See 2 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185075&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very flexible and easy to use product" What do you like about Mangopay? The flexibility of the product - ease to do payins, payouts and transfer ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Small-Business (50 or fewer emp.) 1.0/5 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." What do you like about Mangopay? Flexibility, ability to do virtually all that we want and use various payment methods ##### 2. Easy Payments Users appreciate the **easy payments** functionality of Mangopay, benefiting from its flexibility in transactions and payment methods. [ See 2 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185382&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very flexible and easy to use product" What do you like about Mangopay? The flexibility of the product - ease to do payins, payouts and transfer ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Small-Business (50 or fewer emp.) 1.0/5 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." What do you like about Mangopay? Flexibility, ability to do virtually all that we want and use various payment methods ##### 3. Flexibility Users value the **flexibility** of Mangopay, enabling seamless payins, payouts, and diverse payment methods. [ See 2 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186338&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very flexible and easy to use product" What do you like about Mangopay? The flexibility of the product - ease to do payins, payouts and transfer ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Small-Business (50 or fewer emp.) 1.0/5 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." What do you like about Mangopay? Flexibility, ability to do virtually all that we want and use various payment methods ##### 4. Payment Services Users praise the **flexibility of payment services** , allowing effortless payins, payouts, and multiple payment method options. [ See 2 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186691&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very flexible and easy to use product" What do you like about Mangopay? The flexibility of the product - ease to do payins, payouts and transfer ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Small-Business (50 or fewer emp.) 1.0/5 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." What do you like about Mangopay? Flexibility, ability to do virtually all that we want and use various payment methods ##### 5. Account Management Users value the **highly available and reactive account managers** who provide a personal touch to support. [ See 1 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185556&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Good basis, but need more reliability and better UI." What do you like about Mangopay? Human touch, highly available and reactive account managers. ### 5 Cons or Disadvantages of Mangopay ##### 1. Improvement Needed Users express concern over **low payment success rates** and inadequate support, impacting overall satisfaction with Mangopay. [ See 2 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186379&qs=pros-and-cons#reviews) See Related User Reviews ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Small-Business (50 or fewer emp.) 1.0/5 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." What do you dislike about Mangopay? - Payment Go through rate is very low and still declining, for MIT (and CIT) - Some banks do not accept 0€ card registration - problem signalled 6 m ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Good basis, but need more reliability and better UI." What do you dislike about Mangopay? Bad dashboarding, slow rate of improvement, frequent problems, key features down/missing for a long time (USD payments) ##### 2. Poor Customer Support Users experience **poor customer support** , with unreachable technical help and inadequate follow-up on critical issues. [ See 2 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1185661&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very flexible and easy to use product" What do you dislike about Mangopay? the time of response of some support teams except the customer success team who is very helpful and understands our issues ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Small-Business (50 or fewer emp.) 1.0/5 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." What do you dislike about Mangopay? - Payment Go through rate is very low and still declining, for MIT (and CIT) - Some banks do not accept 0€ card registration - problem signalled 6 m ##### 3. Dashboard Issues Users experience **dashboard issues** with slow improvements and missing key features like USD payment options. [ See 1 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186484&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Good basis, but need more reliability and better UI." What do you dislike about Mangopay? Bad dashboarding, slow rate of improvement, frequent problems, key features down/missing for a long time (USD payments) ##### 4. Inefficient Management Users express frustration with the **inefficient management** at Mangopay, citing poor support and declining payment success rates. [ See 1 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186769&qs=pros-and-cons#reviews) See Related User Reviews ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Small-Business (50 or fewer emp.) 1.0/5 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." What do you dislike about Mangopay? - Payment Go through rate is very low and still declining, for MIT (and CIT) - Some banks do not accept 0€ card registration - problem signalled 6 m ##### 5. Limited Features Users report **limited features** in Mangopay, leading to frustrations with dashboarding and missing key functionalities. [ See 1 mentions ](https://www.g2.com/products/nethone-mangopay/reviews?filters%5Bsentiment_snippet%5D=1186121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Good basis, but need more reliability and better UI." What do you dislike about Mangopay? Bad dashboarding, slow rate of improvement, frequent problems, key features down/missing for a long time (USD payments) ## Top-Rated Alternatives [ ![SEON](https://images.g2crowd.com/uploads/product/hd_favicon/a79eee50e6872c49eece7e9a0f6c6144/seon.svg "SEON") SEON 4.6/5(390) ](https://www.g2.com/products/seon/reviews) [ ![Signifyd](https://images.g2crowd.com/uploads/product/hd_favicon/e68d0421ca654adf06b665575233bb5c/signifyd.svg "Signifyd") Signifyd 4.6/5(351) ](https://www.g2.com/products/signifyd/reviews) [ ![Sift](https://images.g2crowd.com/uploads/product/hd_favicon/f682c573a00195be16077ed50bf716c8/sift-s-ai-powered-fraud-decisioning-platform-sift.svg "Sift") Sift 4.6/5(615) ](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) [ View All Alternatives ](https://www.g2.com/products/nethone-mangopay/competitors/alternatives) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 7/31/2025 "It starts well, but then imposes unfair conditions." 4/5 What do you like best about Mangopay? Mangopay has good technical support and quite comprehensive documentation, which makes the work much easier for developers. The initial integration was simple and the prices at the beginning were very competitive. Review collected by and hosted on G2.com. What do you dislike about Mangopay? Over time, the relationship has changed for the worse. They have started to impose new conditions with very little room for reaction, like: "you have two months to change or we will kick you out." They have also started charging for things that were previously included. The policy on changes and prices has lost all predictability and flexibility. Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? The main problem is that they change the contractual conditions unilaterally, with very little room for adaptation. They impose new technical requirements, eliminate free functionalities, and start charging for essential services without prior negotiation. This creates great uncertainty and forces the diversion of resources to resolve imposed urgencies. How does that benefit me? It forces me to always have a plan B and to value more stable and transparent solutions. In the long term, it helps us better understand the real costs of this type of integration and not to rely excessively on a single provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Mickael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mickael N.") MN Mickael N. Cofondateur Small-Business (50 or fewer emp.) 9/17/2024 "Product quality is constantly deteriorating. And we are one of you 15 oldest customers..." 1/5 What do you like best about Mangopay? Flexibility, ability to do virtually all that we want and use various payment methods Review collected by and hosted on G2.com. What do you dislike about Mangopay? - Payment Go through rate is very low and still declining, for MIT (and CIT) - Some banks do not accept 0€ card registration - problem signalled 6 months ago at least - We got bad transition follow up for CIT/MIT, resulting with several banks refusing our payments. We need to process several hundreds/thousands of new 3DS authentications - Bad customer support, technical/ normal support is unreachable and our Success manager reachable but not always come through From an asset 10 years ago, Mangopay became a liability throughout the years.. Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? Process payments Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 9/27/2024 "Very flexible and easy to use product" 4/5 What do you like best about Mangopay? The flexibility of the product - ease to do payins, payouts and transfer Review collected by and hosted on G2.com. What do you dislike about Mangopay? the time of response of some support teams except the customer success team who is very helpful and understands our issues Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? Payins from customersn, creation of Special Purpose Vehicules and payouts to startups (investments) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 9/17/2024 "Good basis, but need more reliability and better UI." 3.5/5 What do you like best about Mangopay? Human touch, highly available and reactive account managers. Review collected by and hosted on G2.com. What do you dislike about Mangopay? Bad dashboarding, slow rate of improvement, frequent problems, key features down/missing for a long time (USD payments) Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? We are a platform with many-to-many payment relatinoships. This can very well be replicated with Mangopay's wallet architecture. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 9/17/2024 "mangopay atypical tool" 3.5/5 What do you like best about Mangopay? Mangopay allows us to meet a need in a simple way Excellent account manager Review collected by and hosted on G2.com. What do you dislike about Mangopay? No double validation At times, lack of responsiveness from support teams Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? Management of different bank accounts Receipt and disbursement for multiple accounts Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Francesc F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francesc F.") FF Francesc F. Mid-Market (51-1000 emp.) 3/21/2023 "Hard to understand the impact of Nethone" 2.5/5 What do you like best about Mangopay? The account management and the follow-up of Nethone's team are excellent. They follow up with us frequently and they come to the discussions well-prepared, for example, with ideas for improving the algorithm. Review collected by and hosted on G2.com. What do you dislike about Mangopay? Even if they handle our account in a proper way, it is hard to understand which part of the results are thanks to them. As fraud can be a considerable issue, AB testing only using them without using 3DS doesn't make sense to us. Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? We are using Nethone for reducing the chargeback rate in the Brazilian market. Before making a payment, we use Nethone for understanding the fraud score of a given transaction and apply the right rules when using our Payment Service Provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rodrigo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo C.") RC Rodrigo C. Enterprise (\> 1000 emp.) 4/26/2023 "Excellent partner" 5/5 What do you like best about Mangopay? I really like the analyzes made by the team of data scientists, I like the team's service, I like the speed of response to fraud attacks and requested analysis. Review collected by and hosted on G2.com. What do you dislike about Mangopay? I don't like the lack of option to extract data directly from the tool and it would also be nice if we had a D+1 report to accompany the operation. Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? Nethone helps us to classify the risk more assertively so that we can target the correct "medicine" for the "pain". Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DV David v. Small-Business (50 or fewer emp.) 4/28/2023 "Head of Risk" 4/5 What do you like best about Mangopay? - Easy way of configuring rules - User-friendliness in presenting many info buttons on different parameters to help understand what is relevant (especially for people having 0 experience in fraud prevention) - Elaborative way of having documented everything Review collected by and hosted on G2.com. What do you dislike about Mangopay? Inability to configure filters within velocity checks Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? Providing white-label solution for our merchants to configure an effective fraud prevention tool. Although we're still in a start-up phase, I'm confident this will be very beneficial for our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Luiz R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luiz R.") LR Luiz R. Small-Business (50 or fewer emp.) 5/2/2023 "Exceptional! Best anti-fraud company we've ever worked with." 5/5 What do you like best about Mangopay? What we like the most is the 100% automated analysis feature. This is a huge differential compared to national anti-fraud companies. And my employees love Bruna and Carol's service. I just have to say thank you. Review collected by and hosted on G2.com. What do you dislike about Mangopay? We have nothing to report. We are delighted. Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? Currently our customers complain a lot about the response time of other anti-frauds regarding manual review. And Nethone returns the result automatically. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CM Christian M. Enterprise (\> 1000 emp.) 4/26/2023 "Great experience" 5/5 What do you like best about Mangopay? The partnership we have with Nethone. They are always very attentive and proactive. And the tool is very good at what it sets out to do. Review collected by and hosted on G2.com. What do you dislike about Mangopay? At the moment, I have no comments to make. Review collected by and hosted on G2.com. What problems is Mangopay solving and how is that benefiting you? Today, Nethone is one of our main tools for detecting attacks and classifying fraud risk. Through this, we can identify and act more quickly in handling fraud. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ##### Categories on G2 [Payment Processing](https://www.g2.com/categories/payment-processing)[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection) ##### Explore More [Most recommended lead intelligence service for consultants](https://www.g2.com/discussions/most-recommended-lead-intelligence-service-for-consultants)[What are the best financial audit software for mid-market companies managing internal controls and compliance testing workflows?](https://www.g2.com/discussions/what-are-the-best-financial-audit-software-for-mid-market-companies-managing-internal-controls-and-compliance-testing-workflows%20)[Best software for multi-channel feedback data analysis](https://www.g2.com/discussions/which-are-the-best-software-platforms-for-multi-channel-feedback-data-analysis) [Best cloud-based signage software for business](https://www.g2.com/discussions/what-is-the-best-cloud-based-signage-software-for-business)[Which are the top performing equity management platforms for preventing cap table errors before they cause legal issues?](https://www.g2.com/discussions/which-are-the-top-performing-equity-management-platforms-for-preventing-cap-table-errors-before-they-cause-legal-issues)[Pros and Cons Details](https://www.g2.com/products/nethone-mangopay/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)