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Netfirms

By Newfold Digital Solutions

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2.8 out of 5 stars

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Netfirms Reviews & Product Details

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Netfirms Reviews (11)

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Reviews

Netfirms Reviews (11)

View 1 Video Reviews
2.8
11 reviews

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MM
Web Developer
Small-Business (50 or fewer emp.)
"Slow and broken hosting provider"
What do you like best about Netfirms?

Customer Support is active. But when you have issues they will also tell you, your site is good when you literally witness the issue on your computer screen. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

When netfirms first launched it was a decent server. Now it has become one of the slowest with many server issues. Once you set up the server you will witness poor server connectivity. Review collected by and hosted on G2.com.

Verified User in Cosmetics
CC
Small-Business (50 or fewer emp.)
"Slow load times with Good uptimes"
What do you like best about Netfirms?

Decent reliability and Uptimes, Unlimited email accounts, decent chat support Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Average load times, shared hosting only, refund policies Review collected by and hosted on G2.com.

Chad B.
CB
Creative Director
Small-Business (50 or fewer emp.)
"Unable to develop using CMS tools because of lag. Server setup confusing to assess issues. We moved."
What do you like best about Netfirms?

Nothing that we can think of, sorry. Please improve your server health. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Unable to develop using CMS tools because of lag. Very slow page loads. Sometimes 10-20 seconds. Server setup confusing to assess issues. We moved. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Small-Business (50 or fewer emp.)
"Great web hosting solution"
What do you like best about Netfirms?

It provides good uptime and free migration of websites and domains Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Difficulty in using the Email system and sometimes the server may be slow Review collected by and hosted on G2.com.

RW
Owner
Small-Business (50 or fewer emp.)
"Netfirms: For low budgets and high patience"
What do you like best about Netfirms?

Netfirms is easy to get started with, and has frequent sales with reduced prices for domain names. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Customer support is outsourced and non-English as a Native Language. They follow the scripts, but do not understand some very basic principles of Customer Care and Business to Business Relationships. Their staff have made some horrible mistakes in handling my account. which have taken days to resolve. Review collected by and hosted on G2.com.

Wes N.
WN
Managing Partner
Small-Business (50 or fewer emp.)
"Netfirms - just don't"
What do you like best about Netfirms?

There isn't much to like other than super cheap hosting and domains Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Terrible support, incredibly low quality wordpress hosting, unreliable email hosting, unreliable DNS Review collected by and hosted on G2.com.

Marianne H.
MH
Founder
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Long time customer - excellent support"
What do you like best about Netfirms?

I like the flexibility offered in the different hosting plans. I usually have only one or two active sites, but register many domains for future plans. I've been with Netfirms for nearly 10 years and have had very few problems, and have in fact recommended it to several clients over the years.

There are many options for add-ons, as well as different software packages and applications that can be integrated with sites residing with Netfirms, most at no additional cost. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

Sometimes there are glitches with domain registrations, but nothing that couldn't be resolved with a support person on the phone, or with their live chat. I've been pretty satisfied overall. There is usually ample notification of any outages or service interruptions.

They are partnered with some WYSIWYG web design platforms, but the cost is usually about the same for no real advantage of purchasing the add-on through Netfirms. Review collected by and hosted on G2.com.

DL
Realtor/IT Manager
Small-Business (50 or fewer emp.)
"Great place to register a .ca address"
What do you like best about Netfirms?

When I signed up for netfirms it was simply to register a .ca domain when it had to be done like that. That was some time ago and since then netfirms has kept up with comparable plans and services to the services that I was using. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

There isn't really a much to dislike about netfirms. Review collected by and hosted on G2.com.

AB
Small-Business (50 or fewer emp.)
"Dislike"
What do you like best about Netfirms?

I like that I receive notifications of a full mailbox. It is helpful to know when I'm running out of space and need to delete older/irrelevant emails. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

The system is clunky overall and I do not find it to be user friendly. I cannot for the life of me figure out how to access the spam folder. Netfirms is not set up intuitively, it is my least favorite email system that I have used to date. If it were up to me, we would switch to something else. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Small-Business (50 or fewer emp.)
"Lower cost domain registrar"
What do you like best about Netfirms?

Have cheap signup promotions for registraring a domain for the first time. Decent control over your domain from their control panel. Review collected by and hosted on G2.com.

What do you dislike about Netfirms?

After the first year, renewal costs start to creep up. Gui look terrible like it was designed in the 90's. Site is pretty slow. Would not use them for hosting or any other services. Review collected by and hosted on G2.com.

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