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At a Glance
Market Segments
Small-Business (79.3% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
Starting at $5.95 per month
No pricing available
HostGator
Star Rating
(255)3.6 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $5.95 per month
Browse all 3 pricing plansNetfirms
Star Rating
(11)2.8 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about NetfirmsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HostGator excels in Ease of Use with a score of 8.1, while Netfirms falls short at 5.6. Reviewers mention that HostGator's user-friendly interface makes it easier for small businesses to manage their websites effectively.
- Reviewers mention that HostGator's Technical Support is rated at 7.5, significantly higher than Netfirms' 5.4. Users on G2 appreciate HostGator's responsive customer service, which is crucial for resolving issues quickly.
- G2 users highlight HostGator's superior Multiple Website Hosting capabilities with a score of 8.7, compared to Netfirms' lackluster performance in this area. Users say this feature is essential for businesses managing several sites under one account.
- Users report that HostGator offers better Backup and Restoration options, scoring 8.4, while Netfirms only manages a score of 6.8. Reviewers mention that reliable backup features are vital for peace of mind in website management.
- Reviewers mention that HostGator shines in Performance with a score of 8.1 for Plugins and Theme Support, while Netfirms struggles with a score of 6.1. Users say that this flexibility allows for better customization and functionality of their websites.
- Users on G2 report that HostGator's Security Tools score of 7.5 outperforms Netfirms' 6.8. Reviewers mention that features like SSL Certificate Provision and Malware Protection are critical for maintaining website integrity and user trust.
Pricing
Entry-Level Pricing
HostGator
WordPress Hosting
Starting at $5.95
per month
2.5X speed, advanced security — and free migrations
- Free hosting
- Drag & drop builder
- Included domain name
Netfirms
No pricing availableFree Trial
HostGator
No trial information availableNetfirms
No trial information availableRatings
Meets Requirements
7.6
220
4.8
9
Ease of Use
8.1
219
5.6
9
Ease of Setup
8.0
106
6.1
6
Ease of Admin
7.6
105
5.8
6
Quality of Support
7.0
217
5.4
8
Has the product been a good partner in doing business?
6.7
103
5.6
6
Product Direction (% positive)
6.1
213
1.3
8
Features by Category
Set Up
7.1
27
Not enough data
7.8
28
Not enough data
7.2
30
Not enough data
Security
7.4
30
Not enough data
7.6
28
Not enough data
6.8
28
Not enough data
7.4
27
Not enough data
Support
7.7
27
Not enough data
7.3
29
Not enough data
6.8
26
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
7.8
19
Not enough data
7.6
19
Not enough data
Security
8.4
20
Not enough data
7.5
19
Not enough data
7.3
17
Not enough data
7.5
18
Not enough data
Free Resources
7.6
20
Not enough data
8.4
21
Not enough data
8.1
21
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
7.9
136
Not enough data
8.0
135
Not enough data
7.7
130
Not enough data
8.1
138
Not enough data
7.5
118
Not enough data
7.5
111
Not enough data
7.7
99
Not enough data
8.1
130
Not enough data
7.4
130
Not enough data
7.6
122
Not enough data
Customizations
8.1
8
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Growth
8.3
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.8
8
Not enough data
Content
8.3
8
Not enough data
8.1
7
Not enough data
7.3
8
Not enough data
8.5
8
Not enough data
Support
8.9
9
Not enough data
Categories
Categories
Shared Categories
HostGator and Netfirms are categorized as Domain Registrars, Shared Hosting, Dedicated Hosting, and Website Builder
Unique Categories
Netfirms has no unique categories
Reviews
Reviewers' Company Size
HostGator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Netfirms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.9%
Marketing and Advertising
13.1%
Computer Software
6.0%
Internet
3.6%
Graphic Design
2.8%
Other
60.6%
Marketing and Advertising
30.0%
Financial Services
20.0%
Religious Institutions
10.0%
Professional Training & Coaching
10.0%
Information Technology and Services
10.0%
Other
20.0%
Discussions
How do i report the refund scam to an authority that is capable of sanctioning them.
1 Comment
MS
Aaron,
There is no scam, your refund is in process, so it's unclear what you would be reporting. Thanks.
Erinn
Customer Advocate at HostGatorRead more
What is HostGator used for?
1 Comment
YG
It is used for web hosting and also provides domain hosting too.Read more
Netfirms has no discussions with answers
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