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Netacea Bot Detection and Bot Management

By Netacea

4.6 out of 5 stars
3 star
0%
2 star
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1 star
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How would you rate your experience with Netacea Bot Detection and Bot Management?

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Netacea Bot Detection and Bot Management Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Netacea's exceptional customer support, highlighting their responsiveness and effectiveness during technical challenges. (5 mentions)
Users rave about the exceptional service quality of Netacea, citing helpful support and effective bot management solutions. (4 mentions)
Users value the advanced detection and mitigation capabilities of Netacea, ensuring website security and efficiency. (3 mentions)
Users value the advanced bot detection capabilities of Netacea, ensuring secure and efficient web applications without incidents. (2 mentions)
Users commend the high detection efficiency of Netacea, effectively minimizing fraudulent activity on their websites. (2 mentions)
Users commend the easy implementation of Netacea, benefiting from prompt support and seamless integration processes. (2 mentions)
Users report detection issues in shared networks, misidentifying bots as regular users, which hampers effectiveness. (1 mentions)
Users face issues with false alarms, as normal users are often misidentified as bots in shared networks. (1 mentions)
Users feel there is limited customization, as the management console lacks additional features for a better experience. (1 mentions)
Users feel the management console has limited features, yet they maintain overall satisfaction with the product. (1 mentions)
Users desire more reporting options in Netacea, although they recognize improvements and responsive feedback since joining. (1 mentions)

Top Pros or Advantages of Netacea Bot Detection and Bot Management

1. Customer Support
Users commend Netacea's exceptional customer support, highlighting their responsiveness and effectiveness during technical challenges.
See 5 mentions

See Related User Reviews

BM

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very effective and hassle-free"

What do you like about Netacea Bot Detection and Bot Management?

Setup and integration requires little time and it's well guided by an helpful tech team. Rules refinement takes longer as they must learn better the

2. Service Quality
Users rave about the exceptional service quality of Netacea, citing helpful support and effective bot management solutions.
See 4 mentions

See Related User Reviews

BM

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very effective and hassle-free"

What do you like about Netacea Bot Detection and Bot Management?

Setup and integration requires little time and it's well guided by an helpful tech team. Rules refinement takes longer as they must learn better the

3. Bot Protection
Users value the advanced detection and mitigation capabilities of Netacea, ensuring website security and efficiency.
See 3 mentions

See Related User Reviews

BM

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Ahmed  K.
AK

Ahmed K.

Small-Business (50 or fewer emp.)

2.5/5

"good"

What do you like about Netacea Bot Detection and Bot Management?

What I appreciate most about Netacea Bot Detection and Bot Management is its advanced ability to accurately detect and mitigate malicious bots, ensuri

4. Bot Detection
Users value the advanced bot detection capabilities of Netacea, ensuring secure and efficient web applications without incidents.
See 2 mentions

See Related User Reviews

Ahmed  K.
AK

Ahmed K.

Small-Business (50 or fewer emp.)

2.5/5

"good"

What do you like about Netacea Bot Detection and Bot Management?

What I appreciate most about Netacea Bot Detection and Bot Management is its advanced ability to accurately detect and mitigate malicious bots, ensuri

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The service is very good, the support too, but it is not cheap"

What do you like about Netacea Bot Detection and Bot Management?

The bot detection algorithm seems to work pretty well, we haven't had any bot-related incidents since using Netacea. The Customer Support is really go

5. Detection Efficiency
Users commend the high detection efficiency of Netacea, effectively minimizing fraudulent activity on their websites.
See 2 mentions

See Related User Reviews

BM

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The service is very good, the support too, but it is not cheap"

What do you like about Netacea Bot Detection and Bot Management?

The bot detection algorithm seems to work pretty well, we haven't had any bot-related incidents since using Netacea. The Customer Support is really go

6. Implementation Ease
Users commend the easy implementation of Netacea, benefiting from prompt support and seamless integration processes.
See 2 mentions

See Related User Reviews

BM

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Jason M.
JM

Jason M.

Mid-Market (51-1000 emp.)

5.0/5

"Lifesaving Addition to our Ecommerce Security Suite"

What do you like about Netacea Bot Detection and Bot Management?

The Netacea team was contact during the midst of a prolonged carding attack on our Ecommerce site. Our payment providers were ready to turn off our ac

Top Cons or Disadvantages of Netacea Bot Detection and Bot Management

1. Detection Issues
Users report detection issues in shared networks, misidentifying bots as regular users, which hampers effectiveness.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The service is very good, the support too, but it is not cheap"

What do you dislike about Netacea Bot Detection and Bot Management?

On networks shared by many users (for example offices) the rules tend to detect bots as normal users.

2. False Alarms
Users face issues with false alarms, as normal users are often misidentified as bots in shared networks.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The service is very good, the support too, but it is not cheap"

What do you dislike about Netacea Bot Detection and Bot Management?

On networks shared by many users (for example offices) the rules tend to detect bots as normal users.

3. Limited Customization
Users feel there is limited customization, as the management console lacks additional features for a better experience.
See 1 mentions

See Related User Reviews

Marco S.
MS

Marco S.

Mid-Market (51-1000 emp.)

4.5/5

"Goodbye bots"

What do you dislike about Netacea Bot Detection and Bot Management?

Right now almost nothing; maybe the management console should offer some more features, but we are fairly satisfied.

4. Limited Features
Users feel the management console has limited features, yet they maintain overall satisfaction with the product.
See 1 mentions

See Related User Reviews

Marco S.
MS

Marco S.

Mid-Market (51-1000 emp.)

4.5/5

"Goodbye bots"

What do you dislike about Netacea Bot Detection and Bot Management?

Right now almost nothing; maybe the management console should offer some more features, but we are fairly satisfied.

5. Limited Reporting
Users desire more reporting options in Netacea, although they recognize improvements and responsive feedback since joining.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great solution to our bot problem"

What do you dislike about Netacea Bot Detection and Bot Management?

A few more options in the the portal for reporting would be great, but we have seen improvements since coming onboard. Feedback is also listened to an

Netacea Bot Detection and Bot Management Reviews (23)

Reviews

Netacea Bot Detection and Bot Management Reviews (23)

4.6
23 reviews
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MB
Head of SRE UK
Enterprise (> 1000 emp.)
"Excellent company - real experts in their field"
What do you like best about Netacea Bot Detection and Bot Management?

Netacea are great to work with - great people who know Bots and Queuing systems, always feels colloborative Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

The dashboard provided could do with richer information Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Enterprise (> 1000 emp.)
"An excellent choice for Anti-BOT"
What do you like best about Netacea Bot Detection and Bot Management?

The solution and the support are both first class. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

The Netacea solution delivered everything we needed Review collected by and hosted on G2.com.

Verified User in Internet
EI
Mid-Market (51-1000 emp.)
"We recommend to all our client"
What do you like best about Netacea Bot Detection and Bot Management?

Netcacea's knowledge and experience of the security and BOT landscape help shape the service our clients receive, giving them a robust layer of protection. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

Only the fact that we need to use BOT management software Review collected by and hosted on G2.com.

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Netacea Bot Detection and Bot Management
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