Netacea Bot Detection and Bot Management Pros and Cons

Netacea Bot Detection and Bot Management Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Netacea's exceptional customer support, highlighting their responsiveness and effectiveness during technical challenges. (5 mentions)

Users rave about the exceptional service quality of Netacea, citing helpful support and effective bot management solutions. (4 mentions)

Users value the advanced detection and mitigation capabilities of Netacea, ensuring website security and efficiency. (3 mentions)

Users value the advanced bot detection capabilities of Netacea, ensuring secure and efficient web applications without incidents. (2 mentions)

Users commend the high detection efficiency of Netacea, effectively minimizing fraudulent activity on their websites. (2 mentions)

Users commend the easy implementation of Netacea, benefiting from prompt support and seamless integration processes. (2 mentions)

Users report detection issues in shared networks, misidentifying bots as regular users, which hampers effectiveness. (1 mentions)

Users face issues with false alarms, as normal users are often misidentified as bots in shared networks. (1 mentions)

Users feel there is limited customization, as the management console lacks additional features for a better experience. (1 mentions)

Users feel the management console has limited features, yet they maintain overall satisfaction with the product. (1 mentions)

Users desire more reporting options in Netacea, although they recognize improvements and responsive feedback since joining. (1 mentions)

Top Pros or Advantages of Netacea Bot Detection and Bot Management

1. Customer Support

Users commend Netacea's exceptional customer support, highlighting their responsiveness and effectiveness during technical challenges.

See 5 mentions

See Related User Reviews

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very effective and hassle-free"

What do you like about Netacea Bot Detection and Bot Management?

Setup and integration requires little time and it's well guided by an helpful tech team. Rules refinement takes longer as they must learn better the

2. Service Quality

Users rave about the exceptional service quality of Netacea, citing helpful support and effective bot management solutions.

See 4 mentions

See Related User Reviews

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very effective and hassle-free"

What do you like about Netacea Bot Detection and Bot Management?

Setup and integration requires little time and it's well guided by an helpful tech team. Rules refinement takes longer as they must learn better the

3. Bot Protection

Users value the advanced detection and mitigation capabilities of Netacea, ensuring website security and efficiency.

See 3 mentions

See Related User Reviews

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Ahmed K.

Small-Business (50 or fewer emp.)

2.5/5

"good"

What do you like about Netacea Bot Detection and Bot Management?

What I appreciate most about Netacea Bot Detection and Bot Management is its advanced ability to accurately detect and mitigate malicious bots, ensuri

4. Bot Detection

Users value the advanced bot detection capabilities of Netacea, ensuring secure and efficient web applications without incidents.

See 2 mentions

See Related User Reviews

Ahmed K.

Small-Business (50 or fewer emp.)

2.5/5

"good"

What do you like about Netacea Bot Detection and Bot Management?

What I appreciate most about Netacea Bot Detection and Bot Management is its advanced ability to accurately detect and mitigate malicious bots, ensuri

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The service is very good, the support too, but it is not cheap"

What do you like about Netacea Bot Detection and Bot Management?

The bot detection algorithm seems to work pretty well, we haven't had any bot-related incidents since using Netacea. The Customer Support is really go

5. Detection Efficiency

Users commend the high detection efficiency of Netacea, effectively minimizing fraudulent activity on their websites.

See 2 mentions

See Related User Reviews

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

What do you like about Netacea Bot Detection and Bot Management?

After a brief training period, their models are extremely effective in mitigating bot activity on our website and is a huge help in ensuring traffic o

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The service is very good, the support too, but it is not cheap"

What do you like about Netacea Bot Detection and Bot Management?

The bot detection algorithm seems to work pretty well, we haven't had any bot-related incidents since using Netacea. The Customer Support is really go

6. Implementation Ease

Users commend the easy implementation of Netacea, benefiting from prompt support and seamless integration processes.

See 2 mentions

See Related User Reviews

Brian M.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough Bot Management Solution with Excellent Customer Service"

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4.8/5

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Netacea Bot Detection and Bot Management Reviews (23)

G2 reviews are authentic and verified.

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/3/2022

"Amazing Team and great product"

5/5

What do you like best about Netacea Bot Detection and Bot Management?

Awesome product that does what it suppose to do!It works! Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

The product works, nothing to dislike about it Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

2/4/2022

"Great product and great service"

4.5/5

What do you like best about Netacea Bot Detection and Bot Management?

Netacea helps us mitigate the risks that malicious bot traffic poses to our users' accounts and helps protect our organisation against the very real threat of sensitive data exposure. Our on-call engineers can now rest easier at night knowing that automated and proactive threat blocking from Netacea is taking action in near real-time against credential stuffing and fake account creation attacks.

Netacea has a great customer success team who support us very well and help us with threat intelligence updates and improvements to our mitigation strategies. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

We don't have any dislikes with the Netacea product or service. Review collected by and hosted on G2.com.

What problems is Netacea Bot Detection and Bot Management solving and how is that benefiting you?

The first problem that is solved is our bot management is now automated and mitigation recommendations and actions are machine-learning driven.

We also have lowered our on-call alert fatigue as engineers no longer need to make manual changes to web application firewalls out of hours. Review collected by and hosted on G2.com.

Andy D.

Technical Operations Manager

Enterprise (> 1000 emp.)

12/16/2021

"Used for protecting our web platform"

4.5/5

What do you like best about Netacea Bot Detection and Bot Management?

Good insight via the web console. Realtime metrics and data is imperative for our decision making. Prompt and efficent support and engineering Team all make a productive partnership. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

I wish there was a way of displaying / embedding the waiting room queues so we can use on our TV screens in the office. Sadly the sessions time out (even read only sessions) so not ideal for shared displays. Small point I know. Review collected by and hosted on G2.com.

What problems is Netacea Bot Detection and Bot Management solving and how is that benefiting you?

Filtering the bad traffic from the good traffic. Its so difficult to understand what traffic is legit with the way bots and scrapers are becoming more advance. We also use the VWR to protect our site from sudden traffic bursts and ensure an informed customer is serviced. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

11/9/2022

"The best bot protection!"

5/5

What do you like best about Netacea Bot Detection and Bot Management?

Agentless in nature, easy to test, and even easier to implement. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

Nothing so far. Everything is working smoothingly. Review collected by and hosted on G2.com.

Chris W.

Director, eCommerce Development

Enterprise (> 1000 emp.)

2/8/2022

"Gets the job done"

4/5

What do you like best about Netacea Bot Detection and Bot Management?

Integration of the service with our existing systems was extremely easy. Customer service is fast and helpful. Service is dependable. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

It works well for our needs, but could accomplish more with more sophisticated rules (e.g., block a given IP only when it shows a given user agent). Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

12/17/2021

"My world is much quieter now !"

5/5

What do you like best about Netacea Bot Detection and Bot Management?

The comprehensiveness of threat detection and mitigation of threats in realtime. The ability of the ML model to adapt to BOT "re-tooling". I have graphs showing it in action ! BOT caught, BOT re-tooled, BOT caught again. BOT gives up for the day ! Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

I actually haven't seen any yet and we've been using them for a year. Review collected by and hosted on G2.com.

Recommendations to others considering Netacea Bot Detection and Bot Management:

Don't think too narrowly about your use cases. It can handle virtually anything. Review collected by and hosted on G2.com.

What problems is Netacea Bot Detection and Bot Management solving and how is that benefiting you?

Vicious, very high volume brute force attacks, widely distributed, from all over the globe. At the same time, low and slow attacks trying to come in under the radar. Quite simply my world has gone quiet. From having regular security incidents to oh, nothings really happening is great. However, looking at the mitigation graphs, lots is happening it's just not getting through ! Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

2/8/2022

"Netacea Bot Management Review"

4.5/5

What do you like best about Netacea Bot Detection and Bot Management?

The staff is well versed and knowledgeable. The date provided is thorough and extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

Netacea is highly regarded to me. The only thing I would say is a negative is the reports. There is a lot of data in the report but can sometimes feel like data overload. Review collected by and hosted on G2.com.

Recommendations to others considering Netacea Bot Detection and Bot Management:

If you need more information to really see your shortcomings, Netacea does not lack in that department. Give them a shot, and see what they can do. Review collected by and hosted on G2.com.

What problems is Netacea Bot Detection and Bot Management solving and how is that benefiting you?

Unfortunately, I am newer to the company, so I am not 100% of the shortcomings of Netacea. Again, the information provided and knowledge of the staff makes our weekly meetings something we look forward to. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

2/28/2022

"Great service, solid product."

4/5

What do you like best about Netacea Bot Detection and Bot Management?

Netacea's bot mitigation models have served us well for years now; the combination of AI and human expertise provides a formiddable defensive front. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

New AI models can take quite some time to develop which can mean living with ongoing attacks for longer than ideal. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

2/10/2022

"Excellent product and great team"

5/5

What do you like best about Netacea Bot Detection and Bot Management?

Amazing bot detection and mitigation capabilities with a very low rate of false positives. Great customer service and support team. Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

Nothing so far but excited about all the improvements Netacea will be doing to the portal. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

1/13/2022

"Great supplier with a very talented team"

4.5/5

What do you like best about Netacea Bot Detection and Bot Management?

The professionalism of the team and company as a whole in delivering an excellent service for us not only day to day but on our key events through traffic management Review collected by and hosted on G2.com.

What do you dislike about Netacea Bot Detection and Bot Management?

Nothing stands out as a dislike, but an improvement would be to launch new products and services other than Bot Management and Traffic Management Review collected by and hosted on G2.com.

Recommendations to others considering Netacea Bot Detection and Bot Management:

We choose this solution after a full review of the market and leading competitors as it really does what it says on the tin Review collected by and hosted on G2.com.

What problems is Netacea Bot Detection and Bot Management solving and how is that benefiting you?

We have been to control the traffic that hits our online sites and protect us from bots scrapping through our offerings Review collected by and hosted on G2.com.