--- title: Navvia Reviews meta\_title: 'Navvia Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how Navvia works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Navvia Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Navvia but has limited features. Are you part of the Navvia team? [Upgrade your plan](https://my.g2.com/navvia/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! The Navvia Process Designer is the easiest and most cost effective way to design and document processes. With features such as prebuilt templates, easy to draw flowcharts, automated document creation, requirements gathering, and on-line collaboration & sharing, the Navvia Process Designer will save you time and money. It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers. * * * Seller [Navvia](https://www.g2.com/sellers/navvia) Discussions [Navvia Community](https://www.g2.com/products/navvia/discuss) Languages Supported English Solution Type All-in-One Overview by David Mainville (Process Optimization | Digital Transformation) Show More ## Pricing Pricing provided by Navvia. ### Free Trial $0.00 ### Enterprise + $22,440.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/navvia/pricing) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Kissflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kissflow") Kissflow 4.3/5(591) ](https://www.g2.com/products/kissflow/reviews) [ ![Process Street](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Process Street") Process Street 4.6/5(463) ](https://www.g2.com/products/process-street/reviews) [ View All Alternatives ](https://www.g2.com/products/navvia/competitors/alternatives) ## User Insights Average based on 109 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ![Jack C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack C.") JC Jack C. Enterprise (\> 1000 emp.) 2/9/2023 "The swiss army knife of process management platforms." 5/5 What do you like best about Navvia? Among my favorite feature, is the fact that all the process details are stored on the same platform as the process flows and the fact that RACIs are created as you go. Review collected by and hosted on G2.com. What do you dislike about Navvia? I have honestly not encountered anything worth noting here. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Lack of transparency into who does what and where. Is there a process I should follow? Or do I have to know someone to get things done. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-7695527/official_response/edit) Thank you for taking the time to review Navvia, Jack! We are pleased to hear that you find our platform to be the "Swiss army knife of process management platforms". Navvia is designed to provide clear and transparent visibility into who is responsible for what and to provide a centralized platform for process management and flow. This helps to ensure that everyone involved in a process has a clear understanding of their role and the steps required to complete the process. We hope you continue to find Navvia helpful in managing your processes efficiently and effectively! 8/13/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 12/15/2022 "Navvia has connected everyone together" 4.5/5 What do you like best about Navvia? I enjoy the connection Navvia brings to my coworkers and their process journey. It is so nice to hear my co-worker say hey, I just placed a process in Navvia can you go in and look at it? It is so convenient that it allows collaboration no matter where we are. Review collected by and hosted on G2.com. What do you dislike about Navvia? The only downside would be your internet connection. This is not a problem related to Navvia, but it definitely works better if you have a higher-performing wi-fi connection. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Navvia is helping our organization centralize our processes so we can work on these collaboratively. This is also helping us with our Quality journey, so we can confidently say our processes are documented and easy to find here. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-7498860/official_response/edit) Thank you for your review! We are so glad to hear that Navvia has been a helpful tool for you and your co-workers. We believe that the ability to collaborate no matter where you are is a major benefit of Navvia, and we are pleased that you have been able to take advantage of it. We look forward to hearing more feedback from you in the future. Have a wonderful day! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.") AD Anthony D. Enterprise (\> 1000 emp.) 2/10/2023 "Navvia makes process development much quicker and easier" 4.5/5 What do you like best about Navvia? Navvia is easy to use, is very powerful at generating reports, and stores many aspects of a process including inputs, outputs, procedures and RASCI information. Review collected by and hosted on G2.com. What do you dislike about Navvia? Not much. All interaction with the tool and the company personnel have been very positive. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Maturing and documenting all processes for technology in one location that will be accessible to all stakeholders. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-7700817/official_response/edit) Hi Anthony! We appreciate you taking the time to share your experience with Navvia. Thank you for letting us know that you have enjoyed working with our tool and staff. Our goal is to provide our customers with the best experience possible. If there is anything we can do to help you further, please let us know. Validated ReviewerIncentivizedSource: Seller invite ![Danielle D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle D.") DD Danielle D. Contract Manager Mid-Market (51-1000 emp.) 11/16/2022 "always a great company to work with!" 5/5 What do you like best about Navvia? Great software option that keeps me organized and streamlines my work. Review collected by and hosted on G2.com. What do you dislike about Navvia? No complaints at all. I am very happy with Navvia overall. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Staying organized and on top of things. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-7375733/official_response/edit) Hi Danielle! Thank you for sharing your thoughts! Wishing you a wonderful rest of your day! Current UserValidated ReviewerIncentivizedSource: Seller invite KM Ken M. Quality Assurance Enterprise (\> 1000 emp.) 8/10/2022 "Process Design" 4/5 What do you like best about Navvia? A Process Designer has been helpful in our team creating visual and logical representations of our internal processes. This allows us to see where we can improve. The tool itself has to be impressive and easy to learn. Review collected by and hosted on G2.com. What do you dislike about Navvia? Have not found much I don't like about process design so far. It is an important tool for improving how we do things by visualizing them. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? The biggest area of improvement we have to tackle is visualizing our processes so we could simply understand them better before even thinking about improving them. The integration between processes is vital to our efforts, to improve them we need to better see them. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-6965476/official_response/edit) Thank you for taking the time to write such an excellent review, Ken! Our team is happy to hear you use Navvia to design and visualize processes and determine where improvements can be made. Have a wonderful day! Validated ReviewerIncentivizedSource: Seller invite ![Angel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel R.") AR Angel R. Director, Engineering Process & Project Management | Master Black Belt Enterprise (\> 1000 emp.) 8/10/2022 "Navvia has streamlined the time it takes to do process mapping/documentation by over 50% for J&J!" 5/5 What do you like best about Navvia? Navvia can standardize the way we do process documentation from high level process maps, sub level process maps, procedures and work instructions. Navvia can enable standardization of templates for our process documentation Review collected by and hosted on G2.com. What do you dislike about Navvia? The learning curve is higher than expected. Also would be great for it to import process maps & RASCI from Powerpoint. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Streamlined the time it takes to do process mapping/documentation and establishing a strong governance/controls. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-6966211/official_response/edit) Thank you for your excellent review, Angel! Thanks for letting us know how Navvia helped you establish a robust governance/control system. I will forward your tip on importing process maps and RASCI charts from PowerPoint to the team. As we're always looking for ways to improve, feel free to share your ideas by hitting help in Navvia and clicking "submit an idea". Have a great day! Current UserValidated ReviewerIncentivizedSource: Seller invite MV Michael V. Senior Business Analyst in Cyber Defense Service Delivery Enterprise (\> 1000 emp.) 2/9/2022 "Exceptional Tool!" 5/5 What do you like best about Navvia? I like the multidimensional design of the tool. I like that it enables the ability to build a process and incorporate some key components (i.e., roles, inputs, outputs, etc.) that can be assigned to each task in the design and displayed in the final document produced. I'm sure I'm not doing this explanation justice but suffice it to say that tool accounts for some integral aspects of process design. Review collected by and hosted on G2.com. What do you dislike about Navvia? A few features are missing from the tool that takes away from the user experience. The absence of links to a subprocess and an Off-page reference are two pain points. Another aggravating thing is the fact that the workflow you're currently working on will revert back to the small size every time you leave that window while still in the process. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? We're solving the problem of having multiple resources work on each component of a project that now be produced and managed in a single location/tool. This solution affords us a reduction in the overall time spent to produce the related artifacts. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-5332122/official_response/edit) Hi Michael! Everyone at Navvia appreciates it when a customer takes the extra time to write such a great review! I’m glad to hear that you’re enjoying your experience with our process designer. Thanks for your feedback on the subprocess and off-page live links. Our team agrees on the importance of the On and Off-page feature and has added this requirement to our roadmap. We are reviewing improvements around the subprocess as well. Lastly, the Navvia team is aware of the issue with the changing screen size and we agree this requires some improvement and is also part of our roadmap. Have a great day! Validated ReviewerIncentivizedSource: Seller invite RA Roberto A. Associate Director ITSM Products Owner Small-Business (50 or fewer emp.) 8/10/2022 "Great tool" 5/5 What do you like best about Navvia? Navvia is easy to use, friendly interface, automatic create your documentation more over connect very nice with ServiceNow. Review collected by and hosted on G2.com. What do you dislike about Navvia? The story creation in ServiceNow is a service a part with extra cost, nothing that disturb the experience with Navvia. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? No strandard way to create process, with Navvia we have a central process repository with everyone can interect with. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-6964847/official_response/edit) Hi Roberto! Thank you for your excellent recommendation! It's great to hear you've had a great experience with our ServiceNow's agile application. You may have also found it useful to use our API to leverage data from your Navvia processes within ServiceNow free of charge. We value your feedback, so thank you again for sharing it with us. Wishing you a wonderful day! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/12/2021 "Navvia Rocks!" 4/5 What do you like best about Navvia? Navvia's support staff is the best! Never have we worked with vendor who is so willing to bend over backwards to assist. The co-founder, Karl Bietsch, has been wonderful to work with. We love how Navvia provides us with documentation straight from the ServiceNow instance that we use. It really takes the guess work out of process documentation for core ITSM processes. Navvia is very cost effective and affordable. Review collected by and hosted on G2.com. What do you dislike about Navvia? We totally dislike like that all documentation is online. We realize that documentation changes, but it would be much more advantageous and efficient for us to be able to print out a point-in-time PDF, especially as we are trying to learn the tool. Honestly, we find the software somewhat cumbersome to use and most of that is related to the fact that we can't print out what we need. For example, if you go to the ServiceNow website, all of their documentation is sectioned out by topic and can be downloaded and printed in a PDF. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? We are trying to use Navvia to standardize our ITSM documentation using ITIL best practices. I say trying because we have not made much progress in the year that we've had the tool. The benefit that we have recognized is that the documentation we're using today is very outdated and needs to be updated. We hope Navvia can eventually help us with that. Review collected by and hosted on G2.com. Show More 1/12/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aqdas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aqdas K.") AK Aqdas K. Computer Systems Manager Enterprise (\> 1000 emp.) 8/17/2022 "Syllabus was comprehensive." 4/5 What do you like best about Navvia? Well-paced course & provided all the details. Review collected by and hosted on G2.com. What do you dislike about Navvia? The absence of any hands-on exercises related to the topic. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Navia is bridging the gap between knowledge and the application of knowledge to improve official activities & business. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-6991850/official_response/edit) Hi Aqdas, thank you for your review! Thank you for the tip, I'll pass it along to our instructor. I hope you have a wonderful rest of your day! Validated ReviewerIncentivizedSource: Seller invite ## Questions about Navvia? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Navvia ](https://www.g2.com/products/navvia/discussions/new) GU Guest User What are the benefits and drawbacks of using Navvia for process design and management? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-navvia-for-process-design-and-management) RR Rob Ratcliffe • Last activity over 4 years ago When will grouping items functionality be available? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-will-grouping-items-functionality-be-available) [ View all Discussions ](https://www.g2.com/products/navvia/discuss) ## Pricing Options Pricing provided by Navvia. ### Free Trial $0.00 ### Enterprise + $22,440.00 Per Year ### Consultant $25,500.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/navvia/pricing) Navvia Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b454bcd5efecaf38cd628fc632127538/nintex-nintex.png "Product Avatar Image") Nintex 4.3/5(1,322) [ Compare Now ](https://www.g2.com/compare/navvia-vs-nintex-nintex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-navvia) ##### ##### Navvia Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Unstructured Processes Process Development Process Routing [ View More Features ](https://www.g2.com/products/navvia/features) ##### Categories on G2 [Business Process Management](https://www.g2.com/categories/business-process-management) ##### Explore More [Which business process management platforms connect multiple systems and keep data flowing automatically between departments?](https://www.g2.com/discussions/which-business-process-management-platforms-connect-multiple-systems-and-keep-data-flowing-automatically-between-departments)[Top-rated content creation platforms for agencies](https://www.g2.com/discussions/which-platform-is-best-for-agencies-needing-fast-polished-visuals-and-content-at-scale)[What's the best virtual desktop infrastructure (VDI) for teams needing both ease of use and enterprise-grade security features?](https://www.g2.com/discussions/what-s-the-best-virtual-desktop-infrastructure-vdi-for-teams-needing-both-ease-of-use-and-enterprise-grade-security-features) [What insurance agency management platforms work best for life and health brokers managing growing client bases?](https://www.g2.com/discussions/what-insurance-agency-management-platforms-work-best-for-life-and-health-brokers-managing-growing-client-bases)[Top-rated platforms for large-scale container monitoring](https://www.g2.com/discussions/top-rated-platforms-for-large-scale-container-monitoring)[Pros and Cons Details](https://www.g2.com/products/navvia/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)