--- title: Navvia Reviews meta\_title: 'Navvia Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how Navvia works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Navvia Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Navvia but has limited features. Are you part of the Navvia team? [Upgrade your plan](https://my.g2.com/navvia/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! The Navvia Process Designer is the easiest and most cost effective way to design and document processes. With features such as prebuilt templates, easy to draw flowcharts, automated document creation, requirements gathering, and on-line collaboration & sharing, the Navvia Process Designer will save you time and money. It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers. * * * Seller [Navvia](https://www.g2.com/sellers/navvia) Discussions [Navvia Community](https://www.g2.com/products/navvia/discuss) Languages Supported English Solution Type All-in-One Overview by David Mainville (Process Optimization | Digital Transformation) Show More ## Pricing Pricing provided by Navvia. ### Free Trial $0.00 ### Enterprise + $22,440.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/navvia/pricing) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Kissflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kissflow") Kissflow 4.3/5(591) ](https://www.g2.com/products/kissflow/reviews) [ ![Process Street](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Process Street") Process Street 4.6/5(463) ](https://www.g2.com/products/process-street/reviews) [ View All Alternatives ](https://www.g2.com/products/navvia/competitors/alternatives) ## User Insights Average based on 109 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ![Ganapathy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganapathy S.") GS Ganapathy S. Operational Excellence & EHSQ Manager Enterprise (\> 1000 emp.) 5/16/2024 "NAVVIA: An administrator's experience" 5/5 What do you like best about Navvia? A 1-stop shop in its could platform for process mapping, documentation, data storage & retrieval. Review collected by and hosted on G2.com. What do you dislike about Navvia? One does need a network connection to work with NAVVIA. The day NAVVIA becomes usabale offline as well, it will be unstoppable. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Process Mapping & Documentation, current & future state process standardization/development. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-9663753/official_response/edit) Hi Ganapathy! Thank you for sharing your experience with the NAVVIA Process Designer! We're thrilled to hear you find it a valuable tool for your needs. Agreed! Navvia's all-in-one design saves time and effort by centralizing process mapping, documentation, data storage, and retrieval in a single platform. No more juggling multiple tools! We understand your interest in offline access. This is a popular request, and our team will be reviewing it as a potential future enhancement. If you have any further questions, please don't hesitate to ask. We're always happy to help. Current UserValidated ReviewerIncentivizedSource: Seller invite JF jeffery f. Enterprise (\> 1000 emp.) 12/19/2023 "Detailed, and well taught. Bring a pad, lots of info." 5/5 What do you like best about Navvia? Having a real-time class structure was crucial to my success. I had a teacher explain the process and answer other participants' questions without fault. The ease of use and support was terrific. Once said and done, the integration was relatively easy and quick. Review collected by and hosted on G2.com. What do you dislike about Navvia? For me, I like being able to touch my classmates. Yes, this is my deal so being in a tele-class was suitable for this program. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Ticket routing and process flow are always challenging. Having a tool that helps to solve these actions is very beneficial. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AS Angelica S. Enterprise (\> 1000 emp.) 12/12/2023 "Always a good option" 5/5 What do you like best about Navvia? The best option to create reports and to work with your information Review collected by and hosted on G2.com. What do you dislike about Navvia? Nothing dislike me about Navvia. But I can say will be good have more free options available Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? I use Navvia to present in a clrearly way my information about the processes, results and issues in my role Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-9000535/official_response/edit) Hi Angelica, thank you for your positive feedback on Navvia! We're glad to hear that you find it to be a great option for creating reports and working with your information. We see that you currently have review-only access to the application, if you are interested in exploring all of Navvia's features, we would be happy to adjust your permissions to enable you to do so. Our team will get in touch with you in the next 24 hours. If you have any further suggestions or questions, please don't hesitate to reach out. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/9/2024 "Needs work innovating the platform for a more friendly GUI, more simple." 2.5/5 What do you like best about Navvia? It is responsive and fast, ,it has plenty of tools for use. Review collected by and hosted on G2.com. What do you dislike about Navvia? Graphic user interface needs work, for a more friendly GUI Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Business Procees Models to understand workflow and solve issues faster when viewing charts and diagrams Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-9217059/official_response/edit) Hi, we appreciate your feedback on Navvia. We're glad to hear that you find Navvia responsive, fast, and well-equipped with various tools. We acknowledge your feedback regarding the user interface (UI). We are actively working on building a new and improved GUI for the process designer. This will prioritize a more user-friendly and intuitive experience to streamline your workflow further. In the meantime, if you have any specific suggestions for UI improvements, please don't hesitate to share them with us. Stay tuned for exciting updates regarding the new UI for the process designer! Very best. Current UserValidated ReviewerIncentivizedSource: Seller invite DC David C. Mid-Market (51-1000 emp.) 8/16/2023 "Great product!" 5/5 What do you like best about Navvia? It's a great tool for capturing our workflows and process requirements. Great interface and very user-friendly. Review collected by and hosted on G2.com. What do you dislike about Navvia? More of a future wish-list item: I only wish the updates history were more detailed. One-click to view all the changes that are made on a patcular items. Otherwise, it's a great tool. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Navvia wil help us to streamline our requirements gathering for catalogs and workflows. I'm looking forward to haveing it fully implemented as our primary requirements gathering tool for our business processes. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-8454776/official_response/edit) Hi David! Thank you for your feedback on our tool. Your positive comments regarding its ability to capture workflows and process requirements are greatly appreciated. It's great to hear that you find the interface to be easy to use. Regarding your future wish-list item, we understand your desire for an easier method to view a history of when updates are made. We take user feedback seriously, and we will consider your suggestion for future updates to our Audit log feature. Our goal is to continually improve and meet the evolving needs of our users. I hope you have a wonderful day. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kumar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kumar J.") KJ Kumar J. Principal Mid-Market (51-1000 emp.) 11/15/2022 "A Powerful and Intuitive tool" 4.5/5 What do you like best about Navvia? What I found most helpful as it structures my thinking and ensures I don't miss any step in the process of designing workflows. It covers all aspects that a good process document needs and guides on best practices. I have used to build new processes, uplift available processes, and detail out basic processes with clients. Review collected by and hosted on G2.com. What do you dislike about Navvia? Being a cloud-based tool, I have lost some changes due to connectivity issues. Visio documents written by consultants or clients without using standard BPMN templates take much time to fix. Document template sharing across deployed teams needs work; While the output document can be used for Process control, it would be good to have the technical design documents in formats that can be presented easily to clients and shared with development teams. For example, a client of ours is using UI Path and another Service Now, there should be an easier way to link the process flows to upstream systems. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? It solves the problem of creating structured processes and policy documents of business workflows. For my clients, it benefits them with version control and monitoring their maturity to target states. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-7363351/official_response/edit) Thanks for your feedback, Kumar! We would love to set up a time with you to discuss your suggestions and perhaps provide some workarounds. We'll have one of our team members reach out. Have a great rest of your day! 2/10/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite RB R B. Small-Business (50 or fewer emp.) 11/21/2023 "Great tool come with pre templates" 4/5 What do you like best about Navvia? It's knowalge about itsm process and pre populated process templates Review collected by and hosted on G2.com. What do you dislike about Navvia? I don't see anything to dislike about it Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? It service management, hardware assset management Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-8909262/official_response/edit) Thank you for your positive review of Navvia! We appreciate your feedback. We are glad to hear that you find our tool to be a great asset, especially with its knowledge of IT Service Management (ITSM) processes and pre-populated process templates. We strive to provide a comprehensive understanding of ITSM and offer templates that save time and effort in process design and implementation. Have a great day! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 11/20/2023 "Product review of Navvia Document management application" 3.5/5 What do you like best about Navvia? Central place for storage of documents and management. Review collected by and hosted on G2.com. What do you dislike about Navvia? Process flow is too cryptic and quite difficult to use and understand. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? Central repository for documents. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-8903514/official_response/edit) We really appreciate your feedback. Using the Navvia designer is a different way of working, one that will provide productivity benefits over time. We'd love to help you make the most out of it and can provide some free advice and guidance on how to do this. Send a note to navvia.com/contact and we can set up a session. [See how Navvia improved](https://navvia.com/contact) 1/11/2024 Validated ReviewerIncentivizedSource: Seller invite ![Christopher A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher A.") CA Christopher A. Sr Training Specialist Mid-Market (51-1000 emp.) 2/9/2023 "Great System for Process Creation" 5/5 What do you like best about Navvia? I like the simple way to create workflows and add details about each step in the workflow. The exported document is also exactly the way that I would like it laid out. Review collected by and hosted on G2.com. What do you dislike about Navvia? I don't think that it is user-friendly. I find that I had to consistently review the instructions and/or reach out to someone via chat to understand how to accomplish what I needed. Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? There is no need to create a process document template as when you export the document the layout is perfect. It helps to make sure that processes have the same look and feel. Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-7696241/official_response/edit) Thank you for your feedback, Christopher! We appreciate the time you have taken to provide us with your thoughts. We understand that the user-friendliness of Navvia can be improved, and I'll let you in on a little secret. Our team is working on a redesign including awesome new UI capabilities as well as several other updates requested by our customers. This exciting new enhancement is scheduled to roll out later this year. Stay tuned to our status messages and emails for more information. Have a great day! Current UserValidated ReviewerIncentivizedSource: Seller invite ![David C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David C.") DC David C. Business Intelligence Manager Enterprise (\> 1000 emp.) 8/15/2023 "friendly and powerful tool for process development" 4.5/5 What do you like best about Navvia? It is cost effective and a good designer tool Review collected by and hosted on G2.com. What do you dislike about Navvia? connectivity issues at times. document sharing can be implemented better Review collected by and hosted on G2.com. What problems is Navvia solving and how is that benefiting you? helps to build the necessary structures and recommended techniques needed to improve the strategy set forth, the process management and helps with automation Review collected by and hosted on G2.com. Show More Response from Katherine Franco Rey of Navvia [Editedit](https://www.g2.com/survey_responses/navvia-review-8479203/official_response/edit) Hi David, our team appreciates your kind words, and we invite you to share any feedback on the document-sharing feature. Our support team will reach out to you for any recommendations you may have. Enjoy the day ahead! Validated ReviewerIncentivizedSource: Seller invite ## Questions about Navvia? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Navvia ](https://www.g2.com/products/navvia/discussions/new) GU Guest User What are the benefits and drawbacks of using Navvia for process design and management? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-navvia-for-process-design-and-management) RR Rob Ratcliffe • Last activity over 4 years ago When will grouping items functionality be available? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-will-grouping-items-functionality-be-available) [ View all Discussions ](https://www.g2.com/products/navvia/discuss) ## Pricing Options Pricing provided by Navvia. ### Free Trial $0.00 ### Enterprise + $22,440.00 Per Year ### Consultant $25,500.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/navvia/pricing) Navvia Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b454bcd5efecaf38cd628fc632127538/nintex-nintex.png "Product Avatar Image") Nintex 4.3/5(1,322) [ Compare Now ](https://www.g2.com/compare/navvia-vs-nintex-nintex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-navvia) ##### ##### Navvia Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Unstructured Processes Process Development Process Routing [ View More Features ](https://www.g2.com/products/navvia/features) ##### Categories on G2 [Business Process Management](https://www.g2.com/categories/business-process-management) ##### Explore More [Which business process management platforms connect multiple systems and keep data flowing automatically between departments?](https://www.g2.com/discussions/which-business-process-management-platforms-connect-multiple-systems-and-keep-data-flowing-automatically-between-departments)[Top-rated content creation platforms for agencies](https://www.g2.com/discussions/which-platform-is-best-for-agencies-needing-fast-polished-visuals-and-content-at-scale)[What's the best virtual desktop infrastructure (VDI) for teams needing both ease of use and enterprise-grade security features?](https://www.g2.com/discussions/what-s-the-best-virtual-desktop-infrastructure-vdi-for-teams-needing-both-ease-of-use-and-enterprise-grade-security-features) [What insurance agency management platforms work best for life and health brokers managing growing client bases?](https://www.g2.com/discussions/what-insurance-agency-management-platforms-work-best-for-life-and-health-brokers-managing-growing-client-bases)[Top-rated platforms for large-scale container monitoring](https://www.g2.com/discussions/top-rated-platforms-for-large-scale-container-monitoring)[Pros and Cons Details](https://www.g2.com/products/navvia/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)