--- title: mysmartautomation Reviews meta_title: 'mysmartautomation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how mysmartautomation works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 25 scale: '5' date_modified: '2026-06-15' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # mysmartautomation Reviews **Vendor:** Humans 4 Help **Category:** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) **Average Rating:** 4.9/5.0 **Total Reviews:** 25 ## About mysmartautomation Mysmartautomation is an end to end solution dedicated to businesses to start smoothly with hyper automation. it includes in one place any business needs to get to start and scale up in automation with an innovative proprietary savings calculator WE CAN FREE UP 80% OF YOUR TIME Do you know how we do that? WE OPTIMIZE AND MONITOR PROCESSES : Process mining is the art of automatically mapping processes to understand where we can gain in efficiency. WE AUTOMATE RECURRING TASKS: Automation is the art of creating virtual assistants that handle low value-added tasks. WE OFFER REAL TIME VISUALIZATIONS : Data visualization is the art of turning data into insights comprehensible by everyone. ## mysmartautomation Reviews ### 1. Automation Processes with Mysmartautomation RPA **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about mysmartautomation?** I've been using Mysmartautomation for a while and I'm growing to enjoy it more and more every day; the community it handles is really helpful, and there's constantly mention of beneficial stuff. I appreciate that it works well with technologies like Citrix, which I use frequently at work; I can also simply link it with SAP and get flawless results. I particularly appreciate its analysis feature, which is quite useful for detecting and correcting mistakes. Mysmartautomation is really intuitive, and it gives you the impression that it is leading you through automations since it employs technology that reduces the possibilities of errors in my code. **What do you dislike about mysmartautomation?** What I don't like about Mysmartautomation is that there are still some flaws in the analyses that aren't identified, and their analyses aren't always accurate. With the advent of updates, though, this has been improving. **What problems is mysmartautomation solving and how is that benefiting you?** I've used this program to deal with Excel, emails, and web pages, and I've never had any issues or complaints. The fact that Mysmartautomation has AI is something I think of as a huge plus. In addition, I recall that once the automations are built, I can track their productivity and make adjustments as needed. ### 2. Easily Achieve your automation tasks with Mysmartautomation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about mysmartautomation?** All of my specified automated chores were accomplished with ease. Bots are simple to make; simply drag and drop action components. There is a really pleasant training staff accessible. We have the ability to learn rapidly. I used this RPA tool to allocate tickets to the next available users based on an email notice as a trigger in our internal ticketing system. And it's running smoothly with no problems. Previously, this work was manual, and we had a lot of difficulties and had to wait a long time for more. Now, everything is automated and worry-free. **What do you dislike about mysmartautomation?** I've been using this tool for over a year. I've only had one issue with this tool thus far. This RPA tool is a nice tool, and there is nothing I don't like about it. **What problems is mysmartautomation solving and how is that benefiting you?** In order to acquire this RPA solution, I collaborated with the management team. For new users, creating processes and bots. New users are being trained and their systems are being configured with bots. ### 3. easy to automate with Mysmartautomation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about mysmartautomation?** When it comes to working, I enjoy how quick Mysmartautomation. it's a piece of software that has simplified my life rather than made it more difficult. Its functionality and programming style appeal to me the most, since it is as simple as dragging and dropping. I appreciate that I can enlist the help of additional individuals to complete a project. This has given us access to the perspectives of various programming professionals when it comes to dealing with and building robots that fulfill the demands. Its interface, without a doubt, is what allows work to flow quickly. **What do you dislike about mysmartautomation?** I wouldn't say I enjoy the error analysis debugging procedure. Although the program goes to great lengths to guarantee that the projects are as safe as possible, it does allow certain mistakes to get into the analyses, which can be improved further. **What problems is mysmartautomation solving and how is that benefiting you?** Mysmartautomation most major feature, in my opinion, is that it is a multipurpose tool. You can design our projects in the same software, and there's no need to buy another application to build and operate them because Mysmartautomation already has everything covered with Visual Studio and the Orchestrator. I can now minimize the time it takes me to do this sort of work by using predesigned templates and adapting them to the requirements I want; this saves me time because I don't have to start from scratch with practically any automation. ### 4. A powerful RPA tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about mysmartautomation?** Mysmartautomation provides nearly every functionality we needed to automate the process. Mysmartautomation tool is simple to use and comprehend. To make bots, simply drag & drop activities. Mysmartautomation community provides excellent training and assistance. Tool has been a fantastic experience for me. **What do you dislike about mysmartautomation?** this program performs admirably, but there is one caveat: if the project file is really huge, it may crash. **What problems is mysmartautomation solving and how is that benefiting you?** I've automated a few procedures, including email and web automation, as well as certain administrative tasks. It saved me a lot of time and work, which was exactly what I needed. Mysmartautomation is a very useful tool. We may also begin creating BOTs without wasting time integrating apps. ### 5. A platform that saves us time **Rating:** 5.0/5.0 stars **Reviewed by:** Ibtissam A. | Sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about mysmartautomation?** Information is a key factor to make decisisons. Mysmartautomation gives us information in real time to do it and has been more than helpful with our management **What do you dislike about mysmartautomation?** The platform is dynamic, no cons for us at the moment **What problems is mysmartautomation solving and how is that benefiting you?** A lot of data isshared in ourcompany, howeverwefeltitwasunderutilized/ unuseful. Wesolved the problem of thisunused data to turnitintosomethinguseful for oursalespeople. ### 6. Use this platform !! **Rating:** 5.0/5.0 stars **Reviewed by:** Margot B. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about mysmartautomation?** The platform helped our university to improve our services for the students and improve efficiency. **What do you dislike about mysmartautomation?** They can improve the support, sometimes i work as well saturday morning and i need someone that can help me when i needed **Recommendations to others considering mysmartautomation:** Choose the platform is very user friendly and easy to manipulate **What problems is mysmartautomation solving and how is that benefiting you?** Efficiency and cost improvements ### 7. Good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Camille P. | Administrative secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about mysmartautomation?** It's easy to manipulate and even the first onbording was fast. **What do you dislike about mysmartautomation?** The support is not available on the weekend **What problems is mysmartautomation solving and how is that benefiting you?** We were able to improve student enrollment. The follow-up of the documents to be provided was fast and 100% automated ### 8. Efficient in every way **Rating:** 5.0/5.0 stars **Reviewed by:** Carla F. | Éditorialiste touristique, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about mysmartautomation?** I like the way the platform was built. Very easy and simple to understand! **What do you dislike about mysmartautomation?** This tool works very well. This tool offers excellent services. I have nothing more to say now **What problems is mysmartautomation solving and how is that benefiting you?** This tool has helped us meet some key challenges. We had huge volumes of data that were underutilized. Thanks to Mysmartautomation, we were able to analyze the data of the operational processes by visualizing in real time. ### 9. Opportunity for efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Fattouhi B. | Consulant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **What do you like best about mysmartautomation?** Technology that provides real-time efficiency and better decision making for all **What do you dislike about mysmartautomation?** Nothing to say, Mysmartautomation is the perfect tool! **What problems is mysmartautomation solving and how is that benefiting you?** We have gained valuable hours for your business which has firstly improve the well-being of employees and secondly, make better decisions by improving the flow of information. ### 10. Very good platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Marketing and communication manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2021 **What do you like best about mysmartautomation?** The design of this platform is really cool and It's easy and simple to use. Moreover, what's interesting about My Smart Automation is to be able to provide different services in one. **What do you dislike about mysmartautomation?** The platform is great, nothing to say about it. **What problems is mysmartautomation solving and how is that benefiting you?** With My smart automation, we can automate our processes, reduce our errors and increase our efficiency. ### 11. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sahar K. | Financial manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about mysmartautomation?** A very unique and interesting plateform. what I prefer the most is the capacity of Humans4help to deliver highly sought-after services in one product MySmart automation. The design is very cool ! **What do you dislike about mysmartautomation?** Everything goes well. The platform is very operational **What problems is mysmartautomation solving and how is that benefiting you?** this platform helps us to: automate our process authenticate and certify the documents of our clients ### 12. Useful tools to map processes **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte L. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2021 **What do you like best about mysmartautomation?** Easy to manage, simple and user-friendly interface and good customer service **What do you dislike about mysmartautomation?** All aspects of MSA are great, a very intuitive platform ! **Recommendations to others considering mysmartautomation:** My Smart Automation is easy to learn. Recommendations : if you're looking to improve the efficiency of your organization !! **What problems is mysmartautomation solving and how is that benefiting you?** Helped us to improve the company's processes. ### 13. It's very good experience **Rating:** 5.0/5.0 stars **Reviewed by:** LEE C. | Technology Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about mysmartautomation?** The user interface is super interactive. **What do you dislike about mysmartautomation?** For me, it has been a pleasure using Mysmartautomation. It offers an effective way of running processes quicker. **What problems is mysmartautomation solving and how is that benefiting you?** We were able to analyze the data related to the execution of our processes in order to identify areas for optimization ### 14. A really essential tool **Rating:** 5.0/5.0 stars **Reviewed by:** Galatée C. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2021 **What do you like best about mysmartautomation?** The design of the platform is really good but especially the team that allows a quick implementation **What do you dislike about mysmartautomation?** Frankly, I couldn't say what I don't like about it. The platform is very easy to understand! **What problems is mysmartautomation solving and how is that benefiting you?** Thanks to the visualization tool, we can see data in real time. ### 15. Several technologies in one! :) **Rating:** 5.0/5.0 stars **Reviewed by:** Allison P. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2021 **What do you like best about mysmartautomation?** I like everything on the platform, especially the value calculator. Simple, efficient and very easy to understand. It also allows you to have several use cases for more information! :) **What do you dislike about mysmartautomation?** I don't know ... I like everything, there are no problems with the mysmartautomation platform yet. **What problems is mysmartautomation solving and how is that benefiting you?** We opted for RPA. We interact with our customers with efficient problem solving and a personalized experience thanks to Mysmartautomation. ### 16. An efficient platform **Rating:** 5.0/5.0 stars **Reviewed by:** Karim P. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2021 **What do you like best about mysmartautomation?** I like everything, the design of the platform. The fluidity, the ergonomics and the user experience you can have. There is a very interesting graphic design ! **What do you dislike about mysmartautomation?** Honestly ? I have nothing to add in this part. **What problems is mysmartautomation solving and how is that benefiting you?** We have gained in productivity, we have reduced our errors thanks to the simplicity of the platform and we check where the problems are. ### 17. A performance Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about mysmartautomation?** A very userfriendly platform, simple and efficient. Also, a listening team and competent in their field **What do you dislike about mysmartautomation?** For the moment nothing to say, the platform is very interesting. **What problems is mysmartautomation solving and how is that benefiting you?** Thanks to process mining, I was able to identify the key activities to be automated. I have : - Eliminate errors - Save time - Increased productivity. ### 18. Good plateforme **Rating:** 5.0/5.0 stars **Reviewed by:** Adeline D. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2021 **What do you like best about mysmartautomation?** Mysmartautomation is a platform that allows us to keep track of everything because it allows us to have several technologies at the same place. **What do you dislike about mysmartautomation?** We have been using this platform for several weeks. We haven't had many problems, the MysmartAutomation team is always available. **What problems is mysmartautomation solving and how is that benefiting you?** We have been able to eliminate errors, save time and significantly improve efficiency. Thank you Mysmartautomation ### 19. The happiness platform **Rating:** 5.0/5.0 stars **Reviewed by:** Anne Sophie A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2021 **What do you like best about mysmartautomation?** Do you know when you're completely lost and don't know anything about technology? Mysmartautomation is here to help you :) **What do you dislike about mysmartautomation?** I love, I love I love everything ! It's an exceptional platform **What problems is mysmartautomation solving and how is that benefiting you?** More and more reception of e-mails ... RPA has transformed the way my company interacts with our customers through efficient problem handling and a personalized experience. ### 20. Very useful dashboards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about mysmartautomation?** The dashboards show where the processes fail so we can monitor the robots. We can change the execution time of the robot when there are problems in our infrastructure or we are busy. **What do you dislike about mysmartautomation?** I ll come back to update my review when i ll have something **What problems is mysmartautomation solving and how is that benefiting you?** Adressing automation to cut costs and reduce errors. with the plateform, i monitor the performance of the robot and check where problems are to modify the robot. ### 21. Good platform to improve efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Shaina M. | photo artist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about mysmartautomation?** I really like the design of the application but especially the simplicity of use. Then, the value calculator is very well done. **What do you dislike about mysmartautomation?** Why this question? For the moment I have 0 complaints on the platform :) **What problems is mysmartautomation solving and how is that benefiting you?** I've just started so I'll come back later to add my comment. :) ### 22. Useful Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2021 **What do you like best about mysmartautomation?** - Easy to use - Business oriented - Powerful **What do you dislike about mysmartautomation?** Nothing. Can't wait for the next features **What problems is mysmartautomation solving and how is that benefiting you?** Automatization of long and useless tasks in my team. A huge productivity improvment. ### 23. Useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about mysmartautomation?** I find this platform very useful because it allows us to quickly understand our pain point and what solution allows us to have a maximum ROI **What do you dislike about mysmartautomation?** I appreciate every aspects of this excellent platform **What problems is mysmartautomation solving and how is that benefiting you?** It helped me to automate time-consuming tasks so my team could focus on higher value-added missions and tasks. ### 24. operational efficiency solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nizar B. | chief executive officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2021 **What do you like best about mysmartautomation?** Operational efficiency impact, easy to implement solution **What do you dislike about mysmartautomation?** We can improve the user experience but the core value proposition is very impactful **What problems is mysmartautomation solving and how is that benefiting you?** automatisation of back-office tasks, reliability ### 25. Save Time with dashboards **Rating:** 5.0/5.0 stars **Reviewed by:** Lou T. | secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about mysmartautomation?** What I like is to see in time the processes that doesn't work **What do you dislike about mysmartautomation?** Anything to report now because it's the beginning **What problems is mysmartautomation solving and how is that benefiting you?** We free up our teams' time for high value-added tasks and reduce our costs! ## mysmartautomation Discussions - [What is mysmartautomation used for?](https://www.g2.com/discussions/what-is-mysmartautomation-used-for) - [View mysmartautomation pricing details and edition comparison](https://www.g2.com/products/mysmartautomation/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+18%3A45%3A15+-0500&secure%5Bsession_id%5D=4952e1ab-ce8a-436f-bac5-05676a89a117&secure%5Btoken%5D=092dbe49e1f7ed5418c0902957fcd3541a6fb7d12ef3de3f853e4e734175d999&format=llm_user) ## mysmartautomation Features **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Automation** - RPA Integration - Application Development **Intelligent Automation** - OCR - Machine Learning - NLP **Generative AI** - AI Text Summarization **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top mysmartautomation Alternatives - [Celonis](https://www.g2.com/products/celonis/reviews) - 4.5/5.0 (286 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,109 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,040 reviews)