Compare Celonis and mysmartautomation 
Featured Products
At a Glance
Market Segments
Enterprise (63.8% of reviews)
Mid-Market (52.0% of reviews)
Entry-Level Pricing
No pricing available
3500 euros/month unlimited process ( excluding build)
Celonis
Star Rating
(321)4.5 out of 5
Market Segments
Enterprise (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Celonismysmartautomation
Star Rating
(25)4.9 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
3500 euros/month unlimited process ( excluding build)
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Celonis excels in providing end-to-end process transparency, allowing users to easily identify bottlenecks and compliance gaps in their operational data. This feature is highlighted as transformational for organizations looking to visualize their actual process flows.
- Users say that mysmartautomation stands out for its user-friendly interface and the simplicity of creating automation bots. Reviewers appreciate the drag-and-drop functionality, which makes it easy to set up automated tasks without extensive technical knowledge.
- According to verified reviews, Celonis has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many users commend the proactive support team that offers suggestions and best practices to optimize usage.
- Reviewers mention that mysmartautomation provides excellent real-time information for decision-making, which has been particularly beneficial for management tasks. Users feel that this capability enhances their operational efficiency and responsiveness.
- G2 reviewers highlight that while Celonis has a robust feature set, some users find it challenging to configure the software to meet their specific workflow needs. This indicates that there may be a learning curve for new users trying to tailor the platform to their requirements.
- Users report that mysmartautomation's community support is a significant advantage, with many finding the training staff helpful and the community actively sharing beneficial resources. This collaborative environment fosters a sense of belonging and accelerates the learning process for new users.
Pricing
Entry-Level Pricing
Celonis
No pricing availablemysmartautomation
end to end runtime 24/7
3500 euros/month
unlimited process ( excluding build)
end to end 24/7 automation a service ( agnostic on technology) with supervision, small evolutions <3 days, extranet, SLA and engagement on scalability
Free Trial
Celonis
Free Trial is available
mysmartautomation
Free Trial is available
Ratings
Meets Requirements
8.6
210
9.2
13
Ease of Use
8.7
213
9.7
13
Ease of Setup
8.1
155
Not enough data
Ease of Admin
8.1
121
Not enough data
Quality of Support
8.3
208
9.9
13
Has the product been a good partner in doing business?
8.8
121
Not enough data
Product Direction (% positive)
9.0
203
Not enough data
Features by Category
Data Management
Feature Not Available
Not enough data
8.7
38
Not enough data
8.6
39
Not enough data
Reporting Structure
8.2
37
Not enough data
8.2
37
Not enough data
8.3
37
Not enough data
Standard Analytics
8.6
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.8
36
Not enough data
Custom Analytics
9.0
40
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.4
17
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
7.8
29
Not enough data
Feature Not Available
Not enough data
7.8
30
Not enough data
Invoice Processing
8.2
31
Not enough data
8.2
31
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
Analytics
8.6
35
Not enough data
8.5
32
Not enough data
8.6
35
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
33
Not enough data
Risk
8.5
36
Not enough data
8.3
34
Not enough data
8.3
31
Not enough data
Recovery
7.5
27
Not enough data
8.5
31
Not enough data
Audit
8.1
31
Not enough data
8.0
27
Not enough data
7.6
28
Not enough data
8.2
34
Not enough data
Fraud
7.8
31
Not enough data
8.0
32
Not enough data
8.5
33
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot Management & Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligent Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
Not enough data
7.9
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
100
Not enough data
8.4
90
Not enough data
8.1
106
Not enough data
8.5
109
Not enough data
Process Analysis
8.6
106
Not enough data
8.1
103
Not enough data
8.6
109
Not enough data
Automation
7.8
92
Not enough data
8.2
91
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Process Mining
7.8
17
Not enough data
7.8
16
Not enough data
7.9
17
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.1
17
Not enough data
Reporting
8.2
12
Not enough data
8.2
13
Not enough data
8.6
15
Not enough data
Integrations
8.5
13
Not enough data
8.8
14
Not enough data
7.2
12
Not enough data
Transactions
7.5
14
Not enough data
7.7
17
Not enough data
7.4
17
Not enough data
Workflows
7.4
13
Not enough data
7.2
12
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Celonis and mysmartautomation are categorized as Process Mining
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
mysmartautomation is categorized as Robotic Process Automation (RPA)
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mysmartautomation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.1%
Pharmaceuticals
6.7%
Automotive
6.0%
Electrical/Electronic Manufacturing
4.6%
Other
64.9%
Information Technology and Services
12.0%
Financial Services
8.0%
Education Management
8.0%
Consumer Goods
8.0%
Accounting
8.0%
Other
56.0%
Alternatives
Discussions
What is SAP Celonis?
2 Comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
mysmartautomation has no discussions with answers
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