# Celonis vs mysmartautomation Comparison --- ## AI Generated Summary - **G2 reviewers report** that Celonis excels in providing **end-to-end process transparency** , allowing users to easily identify bottlenecks and compliance gaps in their operational data. This feature is highlighted as transformational for organizations looking to visualize their actual process flows. - **Users say** that mysmartautomation stands out for its **user-friendly interface** and the simplicity of creating automation bots. Reviewers appreciate the drag-and-drop functionality, which makes it easy to set up automated tasks without extensive technical knowledge. - **According to verified reviews** , Celonis has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many users commend the **proactive support team** that offers suggestions and best practices to optimize usage. - **Reviewers mention** that mysmartautomation provides excellent **real-time information** for decision-making, which has been particularly beneficial for management tasks. Users feel that this capability enhances their operational efficiency and responsiveness. - **G2 reviewers highlight** that while Celonis has a robust feature set, some users find it challenging to configure the software to meet their specific workflow needs. This indicates that there may be a learning curve for new users trying to tailor the platform to their requirements. - **Users report** that mysmartautomation's community support is a significant advantage, with many finding the **training staff helpful** and the community actively sharing beneficial resources. This collaborative environment fosters a sense of belonging and accelerates the learning process for new users. | | Celonis | mysmartautomation | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.9 out of 5 | | **Total Reviews** | 322 | 25 | | **Largest Market Segment** | Enterprise (63.6% of reviews) | Mid-Market (52.0% of reviews) | | **Entry Level Price** | No pricing available | 3500 euros/month unlimited process ( excluding build) | --- ## Top Pros & Cons ### Celonis Pros: - Ease of Use (23 reviews) - Efficiency (17 reviews) Cons: - Learning Curve (15 reviews) - Complexity (13 reviews) ### mysmartautomation **Not enough data** --- ## Ratings Comparison | Rating | Celonis | mysmartautomation | |---|---|---| | **Meets Requirements** | 8.6 (211 reviews) | 9.2 (13 reviews) | | **Ease of Use** | 8.7 (214 reviews) | 9.7 (13 reviews) | | **Ease of Setup** | 8.1 (157 reviews) | Not enough data | | **Ease of Admin** | 8.1 (121 reviews) | Not enough data | | **Quality of Support** | 8.3 (209 reviews) | 9.9 (13 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (121 reviews) | Not enough data | | **Product Direction (% positive)** | 9.0 (204 reviews) | Not enough data | --- ## Pricing ### Celonis #### Entry-Level Pricing No pricing available #### Free Trial Yes ### mysmartautomation #### Entry-Level Pricing Plan: end to end runtime 24/7 Price: 3500 euros/month unlimited process ( excluding build) Description: end to end 24/7 automation a service ( agnostic on technology) with supervision, small evolutions <3 days, extranet, SLA and engagement on scalability [Browse all 2 editions](https://www.g2.com/products/mysmartautomation/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Financial Analysis | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.6/10 | 46 | | **mysmartautomation** | N/A | N/A | #### Data Management | Feature | Celonis | mysmartautomation | |---|---|---| | **Data Import** | Feature Not Available | Not enough data | | **Data Consolidation** | 8.7 (38 reviews) | Not enough data | | **Data Validation** | 8.6 (39 reviews) | Not enough data | #### Reporting Structure | Feature | Celonis | mysmartautomation | |---|---|---| | **Reporting Hierarchy** | 8.2 (37 reviews) | Not enough data | | **Report Templates** | 8.2 (37 reviews) | Not enough data | | **Report Types** | 8.3 (37 reviews) | Not enough data | #### Standard Analytics | Feature | Celonis | mysmartautomation | |---|---|---| | **Standard KPIs** | 8.6 (38 reviews) | Not enough data | | **Standard Reports** | 8.5 (37 reviews) | Not enough data | | **Financial Statements** | Feature Not Available | Not enough data | | **Drill Down** | 8.8 (36 reviews) | Not enough data | #### Custom Analytics | Feature | Celonis | mysmartautomation | |---|---|---| | **Dashboards** | 9.0 (40 reviews) | Not enough data | | **Custom KPIs** | 8.9 (38 reviews) | Not enough data | | **Custom Reports** | 8.5 (37 reviews) | Not enough data | | **Self Service** | Feature Not Available | Not enough data | | **Multiple Entities** | 8.4 (17 reviews) | Not enough data | #### Agentic AI - Financial Analysis | Feature | Celonis | mysmartautomation | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### AP Automation | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.2/10 | 43 | | **mysmartautomation** | N/A | N/A | #### Invoice Management | Feature | Celonis | mysmartautomation | |---|---|---| | **Capture** | 7.8 (29 reviews) | Not enough data | | **Supplier Portal** | Feature Not Available | Not enough data | | **Repository** | 7.8 (30 reviews) | Not enough data | #### Invoice Processing | Feature | Celonis | mysmartautomation | |---|---|---| | **Matching** | 8.2 (31 reviews) | Not enough data | | **Payments** | 8.2 (31 reviews) | Not enough data | | **Workflows** | Feature Not Available | Not enough data | | **Tax Compliance** | 8.2 (29 reviews) | Not enough data | #### Analytics | Feature | Celonis | mysmartautomation | |---|---|---| | **Due Dates** | 8.6 (35 reviews) | Not enough data | | **Benchmarking** | 8.5 (32 reviews) | Not enough data | | **KPIs** | 8.6 (35 reviews) | Not enough data | #### Integration | Feature | Celonis | mysmartautomation | |---|---|---| | **Accounting** | Feature Not Available | Not enough data | | **Payment Integration** | Feature Not Available | Not enough data | | **ERP** | 8.2 (33 reviews) | Not enough data | #### Risk | Feature | Celonis | mysmartautomation | |---|---|---| | **Analysis** | 8.5 (36 reviews) | Not enough data | | **Identification** | 8.3 (34 reviews) | Not enough data | | **Scoring** | 8.3 (31 reviews) | Not enough data | #### Recovery | Feature | Celonis | mysmartautomation | |---|---|---| | **Recoup** | 7.5 (27 reviews) | Not enough data | | **Reporting** | 8.5 (31 reviews) | Not enough data | #### Audit | Feature | Celonis | mysmartautomation | |---|---|---| | **Filters** | 8.1 (31 reviews) | Not enough data | | **Post Audits** | 8.0 (27 reviews) | Not enough data | | **Overpayments** | 7.6 (28 reviews) | Not enough data | | **Duplicates** | 8.2 (34 reviews) | Not enough data | #### Fraud | Feature | Celonis | mysmartautomation | |---|---|---| | **Vendor Checks** | 7.8 (31 reviews) | Not enough data | | **Data Generation** | 8.0 (32 reviews) | Not enough data | | **Monitoring** | 8.5 (33 reviews) | Not enough data | #### Agentic AI - AP Automation | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Robotic Process Automation (RPA) | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **mysmartautomation** | N/A | N/A | #### Automation Building | Feature | Celonis | mysmartautomation | |---|---|---| | **Visual Editor** | Not enough data | Not enough data | | **Workflow Recording** | Not enough data | Not enough data | | **Pre-Built Templates** | Not enough data | Not enough data | | **Custom Automation** | Not enough data | Not enough data | | **Collaboration** | Not enough data | Not enough data | | **Ease of Bot Creation** | Not enough data | Not enough data | #### Bot Management & Execution | Feature | Celonis | mysmartautomation | |---|---|---| | **Bot Scheduling** | Not enough data | Not enough data | | **Attended Automation** | Not enough data | Not enough data | | **Unattended Automation** | Not enough data | Not enough data | | **Bot Performance Analytics** | Not enough data | Not enough data | | **Data and Product Security** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | #### Intelligent Automation | Feature | Celonis | mysmartautomation | |---|---|---| | **OCR** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **NLP** | Not enough data | Not enough data | #### Agentic AI - Robotic Process Automation (RPA) | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.2/10 | 14 | | **mysmartautomation** | N/A | N/A | #### ServiceNow Apps | Feature | Celonis | mysmartautomation | |---|---|---| | **ServiceNow Integration** | 8.3 (7 reviews) | Not enough data | | **Value** | 7.9 (7 reviews) | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Process Mining | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.0/10 | 126 | | **mysmartautomation** | N/A | N/A | #### Process Management | Feature | Celonis | mysmartautomation | |---|---|---| | **Process Library** | 8.2 (100 reviews) | Not enough data | | **Collaboration** | 8.4 (90 reviews) | Not enough data | | **Integrations** | 8.1 (106 reviews) | Not enough data | | **Execution Management** | 8.5 (110 reviews) | Not enough data | #### Process Analysis | Feature | Celonis | mysmartautomation | |---|---|---| | **Real-Time Process Analysis** | 8.6 (106 reviews) | Not enough data | | **Process Notation** | 8.1 (103 reviews) | Not enough data | | **Process Mapping** | 8.6 (109 reviews) | Not enough data | #### Automation | Feature | Celonis | mysmartautomation | |---|---|---| | **RPA Integration** | 7.8 (92 reviews) | Not enough data | | **Application Development** | 8.2 (91 reviews) | Not enough data | #### Generative AI | Feature | Celonis | mysmartautomation | |---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - Process Mining | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | 7.8 (17 reviews) | Not enough data | | **Multi-step Planning** | 7.8 (16 reviews) | Not enough data | | **Cross-system Integration** | 7.9 (17 reviews) | Not enough data | | **Adaptive Learning** | 7.9 (16 reviews) | Not enough data | | **Natural Language Interaction** | 7.2 (16 reviews) | Not enough data | | **Proactive Assistance** | 7.5 (16 reviews) | Not enough data | | **Decision Making** | 8.1 (17 reviews) | Not enough data | ### Accounts Receivable | Product | Score | Reviews | |---|---|---| | **Celonis** | 7.9/10 | 19 | | **mysmartautomation** | N/A | N/A | #### Reporting | Feature | Celonis | mysmartautomation | |---|---|---| | **Status** | 8.2 (12 reviews) | Not enough data | | **Customer Credit** | 8.2 (13 reviews) | Not enough data | | **History** | 8.6 (15 reviews) | Not enough data | #### Integrations | Feature | Celonis | mysmartautomation | |---|---|---| | **Accounting** | 8.5 (13 reviews) | Not enough data | | **ERP** | 8.8 (14 reviews) | Not enough data | | **CPM** | 7.2 (12 reviews) | Not enough data | #### Transactions | Feature | Celonis | mysmartautomation | |---|---|---| | **Credits** | 7.5 (14 reviews) | Not enough data | | **Invoices** | 7.7 (17 reviews) | Not enough data | | **Payments** | 7.4 (17 reviews) | Not enough data | #### Workflows | Feature | Celonis | mysmartautomation | |---|---|---| | **Approvals** | 7.4 (13 reviews) | Not enough data | | **Reconciliation** | 7.2 (12 reviews) | Not enough data | #### Agentic AI - Accounts Receivable Automation | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### AI - Accounts Receivable | Feature | Celonis | mysmartautomation | |---|---|---| | **Generative** | Not enough data | Not enough data | | **Responses** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **mysmartautomation** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.3/10 | 20 | | **mysmartautomation** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Celonis | mysmartautomation | |---|---|---| | **Data Sourcing** | 8.4 (18 reviews) | Not enough data | | **Exporting & Sharing Data** | 8.2 (16 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.8 (16 reviews) | Not enough data | | **Interactive Dashboards** | 8.8 (18 reviews) | Not enough data | | **Data Segmentation** | 8.8 (16 reviews) | Not enough data | #### Predictive Analytics | Feature | Celonis | mysmartautomation | |---|---|---| | **Lead Scoring** | 8.0 (16 reviews) | Not enough data | | **Opportunity Scoring** | 7.8 (16 reviews) | Not enough data | | **Risk Analysis** | 7.9 (18 reviews) | Not enough data | | **Live Forecasting** | 7.6 (17 reviews) | Not enough data | #### Sales Management | Feature | Celonis | mysmartautomation | |---|---|---| | **Live Pipeline Management** | 8.3 (17 reviews) | Not enough data | | **Sales Gamification** | 8.0 (15 reviews) | Not enough data | | **Account-Based Analytics** | 9.0 (16 reviews) | Not enough data | | **Activity Tracking** | 8.3 (17 reviews) | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **mysmartautomation** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Celonis | mysmartautomation | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) **Unique to Celonis (6):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable), [Financial Analysis Software](https://www.g2.com/categories/financial-analysis), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store) **Unique to mysmartautomation (1):** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) --- ## Reviewer Demographics ### By Company Size | Segment | Celonis | mysmartautomation | |---|---|---| | **Small-Business** | 21.2% | 48.0% | | **Mid-Market** | 15.2% | 52.0% | | **Enterprise** | 63.6% | 0% | ### By Industry #### Celonis - **Information Technology and Services:** 10.6% - **Oil & Energy:** 7.1% - **Pharmaceuticals:** 6.7% - **Automotive:** 6.0% - **Electrical/Electronic Manufacturing:** 4.6% - **Accounting:** 4.6% - **Retail:** 4.2% - **Computer Software:** 3.9% - **Banking:** 3.5% - **Telecommunications:** 3.2% - **Other:** 45.6% #### mysmartautomation - **Information Technology and Services:** 12.0% - **Accounting:** 8.0% - **Consumer Goods:** 8.0% - **Education Management:** 8.0% - **Financial Services:** 8.0% - **Airlines/Aviation:** 4.0% - **Apparel & Fashion:** 4.0% - **Computer Software:** 4.0% - **Consumer Services:** 4.0% - **Cosmetics:** 4.0% - **Other:** 36.0% --- ## Alternatives ### Alternatives to Celonis - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7576 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1091 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) — 4.5/5 stars (411 reviews) - [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.4/5 stars (170 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1805 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews) - [IBM Process Mining](https://www.g2.com/products/ibm-process-mining/reviews) — 4.7/5 stars (157 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25796 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7058 reviews) ### Alternatives to mysmartautomation - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7576 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1091 reviews) - [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (489 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews) - [Rocketbot](https://www.g2.com/products/rocketbot/reviews) — 4.6/5 stars (517 reviews) - [Tango](https://www.g2.com/products/tango-tango/reviews) — 4.7/5 stars (499 reviews) - [Apify](https://www.g2.com/products/apify/reviews) — 4.7/5 stars (482 reviews) - [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews) — 4.4/5 stars (417 reviews) --- ## Top Discussions ### Celonis - Title: [What is SAP Celonis?](https://www.g2.com/discussions/what-is-sap-celonis) — 2 comments > **Top comment:** "Integration of Celonis process mining tool with SAP source system" - Title: [What is Celonis used for?](https://www.g2.com/discussions/what-is-celonis-used-for) — 1 comment > **Top comment:** "Celonis is a process mining software used to analyze and visualize business processes within an organization. It helps identify inefficiencies, bottlenecks,..." - Title: [How much does Celonis cost?](https://www.g2.com/discussions/how-much-does-celonis-cost) — 1 comment > **Top comment:** "Check their licensing" - Title: [What is Celonis software?](https://www.g2.com/discussions/what-is-celonis-software) — 1 comment > **Top comment:** "Celonis is a SaaS platform for process mining. Process mining is an emerging technology for as-is business process discovery and optimization in an automated..." - Title: [When do I think about the scalability, of the solution?](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) — 1 comment, 1 upvote > **Top comment:** "Hi Balaji, thanks for your question. Celonis comes with a wide range of use cases for departments all across the company. Hence, there are many options..." ### mysmartautomation No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/celonis-vs-mysmartautomation)