---
title: Muni-Link Reviews
meta_title: 'Muni-Link Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Muni-Link works for a business like yours.
date_modified: '2026-09-11'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# Muni-Link Reviews
**Vendor:** Link Computer  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About Muni-Link
Muni-Link is a utility billing for municipalities that supports billing, payments, penalties, interest, notices, liens and backflow.






- [View Muni-Link pricing details and edition comparison](https://www.g2.com/products/muni-link/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-11+14%3A17%3A28+-0500&secure%5Bsession_id%5D=96150ca2-dd47-4bf7-b812-e756734ec445&secure%5Btoken%5D=737cfaccf42884aac80fe6f8e53f8ef1364a0a12b7f72efeb522d9fff0415660&format=llm_user)

## Muni-Link Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

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