Easy to use and it allows us to track conversion funnels, heatmaps, scroll tracking, movement tracking, form abandonment, recorded sessions, and much more. It is a very robust product. It is also easy to get started and easy to integrate onto the website when using GTM. Review collected by and hosted on G2.com.

The WordPress plugin to integrate MF onto a website is over a year old and untested with the current version of WP. It would be nice if they kept the plugin up-to-date. Review collected by and hosted on G2.com.

Simple , easy to use.

Reasonably priced, with flexible plans.

Installation is fast and easy.

Can add multiple websites.

Auto tagging is helpful.

Downloadable sessions. Review collected by and hosted on G2.com.

Advanced tagging features not available

Could use a higher recording limit

It's tricky to set it up to exclude certain pages. Review collected by and hosted on G2.com.

Mouseflow is incredibly easy to use and provides deep insights into user behavior. The heatmaps and session recordings help identify pain points and optimize the user experience. It’s a perfect complement to Google Analytics, offering more granular, visual data. Review collected by and hosted on G2.com.

I haven’t really found anything to dislike. I did have some issues with loading recordings due to dynamic CSS, but Mouseflow’s support team resolved it quickly and efficiently. Review collected by and hosted on G2.com.

Mouseflow allows you to watch the actual video recordings of users visiting your website. You will be able to watch their movements, see where pain points are and drop-offs and much more. Very useful data. Also their heatmaps are useful as well. The platform is an excellent value for the price. Review collected by and hosted on G2.com.

We would like to see better integration with programs like Calendly so we can see how they interact with setting an appointment. iframes can cause issues with Mouseflow showing them. I would also like to see more funnels allowed with the basic package. Only one funnel is really kind of useless (but helpful to see in action). Review collected by and hosted on G2.com.

The data Mouseflow offers helps me to make informed business decisions that leave me feeling confident. Review collected by and hosted on G2.com.

Sometimes the heatmaps don't load my full site, but I'm usually able to still extract the right information. Review collected by and hosted on G2.com.

The interface is very clear and easy to use, there are many options and clear videos explaining step by step what is possible. Used Hotjar in the past and here the service and da support was a lot less. Review collected by and hosted on G2.com.

Setting up the funnels, we work with categories from which you can click through to multiple pages, I would like to see a complete overview of the pages that are clicked through, including any percentages Review collected by and hosted on G2.com.

Mouseflow has allowed us to expand our UX tracking and analysis to support a variety of websites we have designed and now host and maintain, as well as keep a closer watch on our own. It's easy to set up and intuitive to use - and the Mouseflow team has been very helpful when we've had questions or even at proactively making recommendations. Review collected by and hosted on G2.com.

The tracking capabilities and data collection are great, but, does require more manual review. Review collected by and hosted on G2.com.

Mouseflow is a slap of reality about what your visitors do on the web. When you analyze Google Analytics, you only see numbers, but when you watch the recorded sessions in Mouseflow, you see what the visitors do, and that helps you detect design or usability errors. Review collected by and hosted on G2.com.

I would like you to add more sessions to my plan. 5000 go by too quickly. Review collected by and hosted on G2.com.

I enjoy the recordings and heat maps to find pain points of our customers. I love the filters too. My department can see in prettu much real time the results of our a/b testing long before the waiting time is up. The data is so inclusive! Support is very responsive and always ready to help. We review the analytics daily. Review collected by and hosted on G2.com.

Funnels are a bit troublesome and I rarely use them Review collected by and hosted on G2.com.

The best thing is it offers a heatmap which shows where the users click and move their mouse. For example I can see our site visitors like to click the arrow on our support banner. For those important parts where it gets less attention, we would immediately find out, and thus improve it. Review collected by and hosted on G2.com.

It offers only 15,000 sessions for a payment of $128 a month, so we used all the sessions in less than 10 days... The most valuable function to us are the heatmaps. We don't need Mouseflow to record every single user session every day, which could require more webspace on the servers I guess? We definitely are not going to check all 15,000 sessions. We only expect it to offer heatmaps which can summarize the patterns of user on our site. Review collected by and hosted on G2.com.