---
title: MongooseIM Reviews
meta_title: 'MongooseIM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how MongooseIM works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 4
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Confidentiality
  url: https://www.g2.com/categories/confidentiality
---

# MongooseIM Reviews
**Vendor:** Erlang Solutions  
**Category:** [Encryption Software](https://www.g2.com/categories/encryption-software)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 4
## About MongooseIM
MongooseIM is a scalable, reliable and fault-tolerant messaging platform used to build high-volume instant messaging solutions.



## MongooseIM Pros & Cons
**What users like:**

- Users appreciate the **easy integrations** of MongooseIM, simplifying implementation in ongoing projects and enhancing messaging capabilities. (3 reviews)
- Users find MongooseIM&#39;s **ease of use** invaluable, especially for integrating and implementing chat functionality in projects. (2 reviews)
- Users appreciate the **easy integration and scalability** of MongooseIM, making it ideal for large-scale messaging projects. (2 reviews)
- Users appreciate the **implementation ease** of MongooseIM, seamlessly integrating chat functionality into their projects. (2 reviews)
- Users value the **seamless integration** capabilities of MongooseIM, enabling efficient messaging across various modules and platforms. (2 reviews)
- Setup Ease (2 reviews)
- Daily Use (1 reviews)
- Easy Sharing (1 reviews)
- Reliability (1 reviews)
- Simple (1 reviews)

**What users dislike:**

- Users find the **learning curve steep** , especially with audio integration and searching for users in messages. (2 reviews)
- Users find **difficult navigation** in MongooseIM, citing challenges in searching for users within messages. (1 reviews)
- Users experience occasional **performance issues** during heavy loads, affecting message delivery but find overall functionality adequate. (1 reviews)
- Users find the **audio integration complicated** and report occasional delays in messaging, impacting the overall experience. (1 reviews)

## MongooseIM Reviews
  ### 1. Robust quick messaging solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sakshi G. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about MongooseIM?**

It is easy to integrate and implement in ongoing project. It has components that easy to use in frontend for chat messaging functionality. It can easily manage heavy message load on server and provides scalability for large scale projects.

**What do you dislike about MongooseIM?**

The audio integration is complicated and also sometimes audio has delay in messaging that can be improved but overall it nice instant messaging solution.

**What problems is MongooseIM solving and how is that benefiting you?**

It has helped in integrating the instant messaging functionality in crm application with the instant messaging and audio features integrated which has resulted in improved user interactions with app and it performs well under heavy messages load during peak hours. Although audio integration is complicated and sometimes it has delays in communication.

  ### 2. Instant messaging platform for client communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Smeet K. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about MongooseIM?**

It is simple to integrate and implement with different messaging modules. It provides stable and scalable solution for messaging under heavy load. It has ability to deliver high volume instant messages and audio without any delay or communication issues. It provides whole platform integration to search and message all users.

**What do you dislike about MongooseIM?**

Sometimes under heavy load it takes time to deliver messages but overall it work smoothly mainly for audio integration.

**What problems is MongooseIM solving and how is that benefiting you?**

It is a standalone platform for instant messaging needs for project. It has ability to scale up for heavy user workloads and deliver messages seamlessly and instantly with ability to seamlessly share large files among users.

  ### 3. Scalable and efficient chat platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bhumi R. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2024

**What do you like best about MongooseIM?**

It offers client and server side components which has solved development challenges in different scenarios. REST api client library is fast and reliable resulting is easy to use and fast integration.

**What do you dislike about MongooseIM?**

Implementation might take time with React Native. And it is challenging to search users in messages.

**What problems is MongooseIM solving and how is that benefiting you?**

It has provided a robust solution to quickly integrate in application and utilize it for instant messaging which has resulted in increased user interactions inside the application.

  ### 4. Great Way to Reach Students!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2018

**What do you like best about MongooseIM?**

How easy it is to use! It does what you want it to do and even provides snarky comments when you type too much. 

**What do you dislike about MongooseIM?**

That is difficult to search for students and past messages (this was addressed in the most recent update, so I know that they are working on it!)

**What problems is MongooseIM solving and how is that benefiting you?**

Reaching students in a way that they want to be reached, ease of communication


## MongooseIM Discussions
  - [What is MongooseIM used for?](https://www.g2.com/discussions/what-is-mongooseim-used-for)

- [View MongooseIM pricing details and edition comparison](https://www.g2.com/products/mongooseim/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+01%3A17%3A58+-0500&secure%5Bsession_id%5D=72f33408-5a5e-4462-ae90-1c9b889c5812&secure%5Btoken%5D=d227522077ca56dcd1e40e79542a1d0f5b3f8df9d763acfda06df00d19399234&format=llm_user)

## MongooseIM Features
**Encryption**
- Email Encryption
- Messaging Encryption
- File Transfer Encryption
- Data Encryption
- Document Encryption
- Full-Disk Encryption

**Compliance**
- Authentication
- Policy Enforcement
- Access Management

**Management**
- Backup
- Recovery
- File Management
- Anomaly Detection

## Top MongooseIM Alternatives
  - [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) - 4.6/5.0 (1,224 reviews)
  - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (519 reviews)
  - [Signal](https://www.g2.com/products/open-whisper-systems-signal/reviews) - 4.4/5.0 (448 reviews)

