--- title: Microsoft Reviews meta_title: 'Microsoft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Microsoft works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 68 scale: '5' date_modified: '2026-08-04' parent_category: name: Natural Language Processing (NLP) url: https://www.g2.com/categories/natural-language-processing-nlp --- # Microsoft Reviews **Vendor:** Microsoft **Category:** [Natural Language Processing (NLP) Platforms Software](https://www.g2.com/categories/natural-language-processing-nlp-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 68 ## About Microsoft Microsoft Reading Coach is a free, AI-powered application designed to enhance reading fluency through personalized and engaging practice sessions. It offers learners the opportunity to create unique AI-generated stories by selecting characters and settings, ensuring content is age-appropriate and moderated for quality and safety. As users read aloud, the app analyzes their fluency, identifies challenging words, and provides targeted coaching to improve pronunciation and comprehension. Integrated with Immersive Reader, Reading Coach supports diverse learning needs by allowing customization of text display, including adjustments to text size, font, and background color. Additionally, learners can choose from a curated library of leveled passages or input their own content for practice. The app also features gamified elements such as unlocking new story settings and characters, earning badges, and tracking progress through detailed reports, all aimed at motivating learners and fostering consistent reading habits. Key Features and Functionality: - AI-Generated Stories: Learners create personalized narratives by selecting characters and settings, with content moderated for quality and age appropriateness. - Real-Time Feedback: As users read aloud, the app analyzes fluency, identifies challenging words, and provides immediate coaching to improve pronunciation and comprehension. - Immersive Reader Integration: Supports diverse learning needs by allowing customization of text display, including adjustments to text size, font, and background color. - Curated Library and Custom Content: Offers a selection of leveled passages and the option for learners to input their own content for practice. - Gamified Elements: Includes features such as unlocking new story settings and characters, earning badges, and tracking progress through detailed reports to motivate learners. Primary Value and User Benefits: Reading Coach addresses the challenge of improving reading fluency by providing personalized, engaging, and consistent practice opportunities. By leveraging AI to tailor content and feedback to individual learners, it helps users overcome reading difficulties, build confidence, and develop a love for reading. The integration with Immersive Reader ensures accessibility for diverse learning needs, while the gamified elements keep learners motivated and engaged. Educators benefit from the ability to monitor student progress through detailed reports, enabling targeted support and instruction. ## Microsoft Reviews ### 1. Many Applications and they are continuously updating them **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Microsoft?** Many options to create, edit and share documents, presentations, etc. **What do you dislike about Microsoft?** Nothing so far, it has really improved over time. **What problems is Microsoft solving and how is that benefiting you?** N/A ### 2. Windows 10 Feels Familiar, But Windows 11's AI Isn't for Me **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin R. | Field Inspector, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Microsoft?** I liked Windows 7 a lot, and windows 10 was pretty similar to it. **What do you dislike about Microsoft?** I do not like windows 11, the addition of AI doesn't feel good. **What problems is Microsoft solving and how is that benefiting you?** It allows me to play my games, but soon I may be switching to Linux so that I can continue to do so. ### 3. All-Encompassing, Intuitive Suite That Covers Every Need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Microsoft?** the entire suite - it is all encompassing, covering every need. Its intuitive, its easy to use and pick up. Most places use it, so its universal. **What do you dislike about Microsoft?** Its not easy to obtain and maintain as a private user **What problems is Microsoft solving and how is that benefiting you?** I mostly use 9probably like most other pople) word and excel - which between the 2 of thos products, cover most business and personal needs. I liek how its constantly evolving with technology and adding new features and ease fo use. ### 4. Feature-Rich, User-Friendly, and Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Microsoft?** Easy to navigate. Lots of features. Customer support is helpful. I can research what I need help with and find the answer. Since it has a lot of different software, you can complete what you need with a Microsoft product (Excel, PowerPoint, Word, etc.) **What do you dislike about Microsoft?** I have not found anything that I do not like about the product. I guess with Canva coming onto the market, it beats out PowerPoint. **What problems is Microsoft solving and how is that benefiting you?** Microsoft Word is helping with typing documents, completing spellcheck, and formatting. Microsoft Excel is helping with math formulas and sums of numbers. There are many other Microsoft software helping like this. ### 5. Integrated Productivity Suite with Great Security Features **Rating:** 5.0/5.0 stars **Reviewed by:** Lyneta G. | Insurance Broker, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Microsoft?** An integrated suite of productivity tools that are easy to use with great security features. **What do you dislike about Microsoft?** Windows 11 has a lot of bugs, and I’m not a fan of the shift toward subscription-only models. **What problems is Microsoft solving and how is that benefiting you?** Provides multiple programs that enhance productivity and with broad compatibility ### 6. Secure Data and Seamless Email Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Nilda M. | Case Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft?** The data is secured and integrated with other platforms like email **What do you dislike about Microsoft?** The least is the inconvenient updates and lack of consistency **What problems is Microsoft solving and how is that benefiting you?** it solves vulnerabilities and AI ### 7. Keeps My Documents Saved and Perfectly Organized **Rating:** 5.0/5.0 stars **Reviewed by:** May K. | PBX Operator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Microsoft?** It allows me to save documents and put things in order. **What do you dislike about Microsoft?** I love Microsoft. I have not had any issues with it. **What problems is Microsoft solving and how is that benefiting you?** Writing and saving notes and organizing thoughts. ### 8. Reliable, Secure, and Packed with Robust Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil P. | Assistant Manager in Sales, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Microsoft?** For my professional journey Microsoft is best reliable & secure option with robust tools. **What do you dislike about Microsoft?** Search engine option needs to be more update.Need more mobile efficient app **What problems is Microsoft solving and how is that benefiting you?** I want to give some simple example- like Microsoft teams help us for official meeting,Co-pilot is one competitive platform for AI, Excel is game changing ools for DATA ### 9. Easy, Step-by-Step Document Creation with Microsoft.... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft?** Every step is easy, and it’s simple to create a document with Microsoft. **What do you dislike about Microsoft?** It’s expensive for a company, and it doesn’t seem to reach anyone. **What problems is Microsoft solving and how is that benefiting you?** I use it for creating documents, writing text, preparing educational papers, working on a book, and making presentations. ### 10. Outlook and Word Make Email and Letter Writing a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Annmarie W. | personal lines agency support, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Microsoft?** outlook for emails and word to compose a letter **What do you dislike about Microsoft?** Microsoft bundle is expensive to purchase yearly. **What problems is Microsoft solving and how is that benefiting you?** Microsoft is a nice bundle for email and word documents. ### 11. Feature-Rich and User-Friendly—A Productivity Booster **Rating:** 5.0/5.0 stars **Reviewed by:** Irishlyn C. | Admin/Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Microsoft?** easy to use, user friendly and has a lot of features that helps with your work. **What do you dislike about Microsoft?** not be able to get in touch with a customer support team. **What problems is Microsoft solving and how is that benefiting you?** we have no bsiness problem at the moment that microsoft is helping us with, but if we do come across a problem, microsoft is not helping us or benefiting us without being able to get a customer support on the line ### 12. Easy to Use and Friendly for Non-Tech Users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft?** Microsoft is easy to use. For someone like me that's not computer literate, I appreciate Microsoft. **What do you dislike about Microsoft?** I have notice that something now (google devices) require more work **What problems is Microsoft solving and how is that benefiting you?** Microsoft has made it easier for me to create my spreadsheets and schedules. ### 13. User-Friendly Mix of Classic and Modern Microsoft Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft?** I've been using Microsoft products for years, and combination of old and new features are very user friendly. **What do you dislike about Microsoft?** I'm not very fond of Windows apps feature **What problems is Microsoft solving and how is that benefiting you?** It's very user-friendly. ### 14. Microsoft 1 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Microsoft?** The products of Microsoft are easy to use. **What do you dislike about Microsoft?** We do not have complaints about Microsoft. **What problems is Microsoft solving and how is that benefiting you?** With Microsoft we are able to deploy our own product to enable customers to analyze data. ### 15. Microsoft Makes Email and Teams Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Ariley R. | Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft?** I use microsoft for various things such as email and teams **What do you dislike about Microsoft?** i have no issues with the program no complaints **What problems is Microsoft solving and how is that benefiting you?** Email and teams ### 16. Standardized UI and Apps Make This OS Invaluable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Microsoft?** Has been a very useful OS and has very standardized UI and applications. **What do you dislike about Microsoft?** Strong updates and patches, but lengthy and time consuming. Constant updates of UI for app suite is annoying. **What problems is Microsoft solving and how is that benefiting you?** Been a great UI and OS to use for many many years. Can't imagine switching to MacOS or Linux now. ### 17. It has everything that is necessary: all the tools in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Microsoft?** It has everything that is necessary. It has all the tools. **What do you dislike about Microsoft?** I think there is nothing. The only thing is the time to update. **What problems is Microsoft solving and how is that benefiting you?** The operating system is very good and very universal. ### 18. Effortless Integration and Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Microsoft?** Features, ease of use, use daily, integration easy,, customer support always available, easy to implement to group. **What do you dislike about Microsoft?** Just started using, still in the early phase, but no problems at the moment that customer support did not handle quickly. **What problems is Microsoft solving and how is that benefiting you?** Data security and compliance. Multi factor authentication. - [View Microsoft pricing details and edition comparison](https://www.g2.com/products/microsoft-2025-10-29/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+08%3A41%3A07+-0500&secure%5Bsession_id%5D=9204f433-0277-4973-bc29-c8201ae301af&secure%5Btoken%5D=9aab4fe0b348e05727fccbbbe76bd341a33e904cda628ebae067bfa8653bb3f9&format=llm_user) ## Microsoft Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Grammarly](https://www.g2.com/products/grammarly/reviews) - [Mendeley](https://www.g2.com/products/mendeley/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [PowerBI Tiles Pro](https://www.g2.com/products/powerbi-tiles-pro/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Microsoft Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Model Customization - Natural Language Processing (NLP) Platforms** - Domain-Specific Models - Pipeline Customization - Model Fine-Tuning - Pre-Trained Models - Third-Party Library Integration **Scalability and Performance - Natural Language Processing (NLP) Platforms** - Distributed Training - Real-Time Inference - Handling Large Datasets **Integration and Deployment - Natural Language Processing (NLP) Platforms** - CI/CD and MLOps Compatibility - API and SDK Integration - Microservices Deployment **Data Preparation and Labeling - Natural Language Processing (NLP) Platforms** - Preprocessing Tools - Weak Supervision - Data Annotation Tools **Monitoring and Maintenance - Natural Language Processing (NLP) Platforms** - Model Drift Detection - Performance Monitoring **Additional Functionality** - Topic Classification - Sentiment Analysis - AI Copilot - Data Extraction - Generative AI - Optical Character Recognition - Multi-Language - Search/Filter - Text Analysis - Part of Speech Tagging - Speech Recognition - Machine Learning ## Top Microsoft Alternatives - [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) - 4.4/5.0 (370 reviews) - [Datasaur](https://www.g2.com/products/datasaur/reviews) - 4.4/5.0 (52 reviews) - [IBM Watson Natural Language Understanding](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews) - 4.2/5.0 (32 reviews)