Micro Focus ALM Quality Center Reviews & Product Details

Micro Focus ALM Quality Center Overview

What is Micro Focus ALM Quality Center?

Micro Focus ALM Quality Center is a set of software products designed for accelerating the delivery of secure, reliable modern applications

Micro Focus ALM Quality Center Details
Product Description

Micro Focus ALM Quality Center is a set of software products designed for accelerating the delivery of secure, reliable modern applications


Seller Details
Seller
Micro Focus
Ownership
LSE: MCRO
Company Website
Year Founded
1976
HQ Location
Newbury, Berkshire
Total Revenue (USD mm)
$4,754
Twitter
@MicroFocus
40,031 Twitter followers
LinkedIn® Page
www.linkedin.com
9,515 employees on LinkedIn®
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Micro Focus ALM Quality Center Reviews

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Senior Test Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's user friendly test management tool. It has various section for requirements, defects, test labs to execute test cases and test plan to keep test cases. We can add test cycles very efficiently and can add related test cases for execution. Review collected by and hosted on G2.com.

What do you dislike?

As it is only a test management tool, we have to go to a project management tool for other project related works. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It helps us in all possible way for our testing activities so do try it and enjoy it's company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to track and test all our testing related stuffs in it. We upload test cases, requirements, execute test cases and link defects to ur defects and requirements. In this way it helps us in knowing which test cases are executed and what is the status. Review collected by and hosted on G2.com.

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Test Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Setting and Manage test case and test labs are very easy in ALM, you can store results for manual and automated test runs effective for any release. We can also optimize ALM as per our need. Review collected by and hosted on G2.com.

What do you dislike?

I am using it from more than 3 years, nothing as such dislike but few improvement can be possible like integration of ALM with latest test automated tools should be improved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend use of ALM for a simple and straight test management. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a complete Test management solution, we can manage requirements, test cases, test runs, bugs , change request etc easily in this tool. It gives benefits in managing testing life cycle during a project. Review collected by and hosted on G2.com.

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Application Development Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The all in one software to resolve all your project needs. I am into software testing and I have been using this software from the past 4 years and I can say it is just great. It has everything integrated within it for all the needs like test requirements, traceability matrix, test cases, defects dashboard, project dashboard, analytics and many more. It is one stop solution for a testing project. Review collected by and hosted on G2.com.

What do you dislike?

Everything was so well integrated that it doesn't need much changes but I felt that if it can be integrated with non microfocus tools, it will be great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Project management, defect management, test cases creation, test cases execution, analytics Review collected by and hosted on G2.com.

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Quality Assurance Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Good for defect management ... not very user friendly but well know in the industry and used by almost any tester

Automatic reporting for monitoring purposes .

Tool for planning and prepare test cases and good execution tool step by step

Good customization in the defect management process

Automatic integration with excel macro to download data from defect / test case Review collected by and hosted on G2.com.

What do you dislike?

Very old style interface

Not easy to use to design custom query for dashboardrsing porpuses Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are working in agile, maybe it’s not the better tool to use.

Still very simple and configurable defect management Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Handling test executiion and planning

Defect management Review collected by and hosted on G2.com.

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Test engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Useful tool, easy to use and user friendly that makes you save a lot of time. It is also very interesting the way it is presented because it allows to work smoothly and without losing your time. Used 1 month but I was happy with the test and hopefully will work again in a couple of months. Review collected by and hosted on G2.com.

What do you dislike?

Errors some time and the software needs to restart. It only happened a couple of times in this month but maybe was an error of the computer and not directly of the program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

User friendly and easy to link the test cases and review the tests with the team. Review collected by and hosted on G2.com.

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Response from David Shephard of Micro Focus ALM Quality Center

Thank you for taking the time to write this review, we very much appreciate it. Do not hesitate to contact our support team: https://www.microfocus.com/support-and-services/contact-support/ just in case the error you are experiencing is something to do with us.

Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Tracking the history of changes made whenever/whoever or someone modifies a ticket is a big plus for ALM/QC. Review collected by and hosted on G2.com.

What do you dislike?

Licensing behind ALM/QC can pose a problem if many users will be accessing it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Defect/Bug management.

Traceability with requirements, test cases and defects

Defect linking Review collected by and hosted on G2.com.

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II
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Fast lab configuration and good reporting system Review collected by and hosted on G2.com.

What do you dislike?

Sometimes there are too many infos about test cases. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to use a software that is modern and really good to use and watch, this is the software you need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Micro Focus ALM helped us to solve various bugs in our application while published.

It's easy to use and manage. Review collected by and hosted on G2.com.

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CB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Easy to understand interface. Defect tracking is easy. Advanced analytics available to get defect reports Review collected by and hosted on G2.com.

What do you dislike?

Sometimes server can work too slow. User profile updation is not easý. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using for software lifecycle management. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

My organization uses ALM for task tracking and defect logging. It is highly customizable, and includes the tools for powerful reporting. Review collected by and hosted on G2.com.

What do you dislike?

We see frequent outages with ALM. The more we rely on it, the more we suffer when it is slow or down. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great for collaborative task management and in-depth reporting Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This was the first Test Management tool i have used when it was called Quality Centre-Mercury owned, then owned by HP and now MicroFocus. Like the name suggests it is the complete 'Application Life Cyle Management tool' right from release management to bug tracking. Review collected by and hosted on G2.com.

What do you dislike?

1) ALM hangs when we export more test cases to excel and it is slow. We never had good experience with the support.

2) Automation scripts kick off from ALM will be pretty slow when compared to kicking off the script directly from UFT. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

ALM Integrates with UFT for automation and it can be used as an isolated tool also. Customization's within ALM is very handy and useful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1) Since this is a complete test management tool we will not have any audit issues as we maintain all the test articrafts within the tool.

2) Even though we open multiple instances of ALM , it still works and updates the history correctly.

3) Easy to generate customized document reports to share with clients about the test case details.

4) user authentication with LDAP is useful so we get to use single sign on.

5) Dashboard are easily to customize Review collected by and hosted on G2.com.

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Global Director
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This Product has evolved very well over last 20+ years from Test Director Mercury days to Microfocus merging acquired products into the Toolset. Excellent integration with other tools. Good integration to Test Automation and Performance Testing capability Review collected by and hosted on G2.com.

What do you dislike?

Price is on Higher side

Need more flexibility with reporting

Need better seamless Integration to other non micro focus tools. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Primarily use it for Test , Defect and Requirements mgt Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the way it executes test cases in the test lab is very good Review collected by and hosted on G2.com.

What do you dislike?

I did not like the slowness of the product it can be improved Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It solved the problem of bug tracking and regression testing and simplified testing process. Review collected by and hosted on G2.com.

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Response from David Shephard of Micro Focus ALM Quality Center

Thank you for the 5-Star review; but, we'd really like to address the slowness in performance, which can be attributed to many variables. I would like to have one of our Customer Success Managers contact you and review the issues you are experiencing and define what could be causing that. Simply email me: david.shephard@microfocus.com, with your contact details referencing "G2C 1149167" and I will connect you.

CB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Best defect or issue tracking tool in market Review collected by and hosted on G2.com.

What do you dislike?

nothing major to dislike. we use HP QC which is still not upto the mark in terms of user friendly and customization. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

issue and defects tracking Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Exhaustive test lifecycle management and automation integration Review collected by and hosted on G2.com.

What do you dislike?

Integration with CI/CD and Agile tools for connecting statuses and reports Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Build Integration with Agile and Continuous integration tools Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Test Lifecycle Management Review collected by and hosted on G2.com.

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Response from David Shephard of Micro Focus ALM Quality Center

Thank you for the great review for the Micro Focus ALM product. We are very interested to hear about the areas of “integration with Agile and Continuous integration tools" that you dislike, so that we might improve yours and other users experience. As I'm sure you are aware, ALM does integrate with CI/CD tools via ALI capabilities, providing various reports of the entire application lifecycle. In addition there are several ways that ALM can integrate with the Agile tool chain:

1. ALM has synch capabilities with tools like Jira and TFS

2. You can consolidate and import test results directly from CI tools.

3. ALM also has a dedicated Jenkins Plugin that allows additional operations

If you are moving to Agile development, I also recommend trying ALM Octane (https://www.microfocus.com/en-us/products/alm-octane/overview) which is our comprehensive platform for Enterprise Agile teams, bringing visibility cross teams, quality and a good number of report and dashboards.

Thank you again.

Manager, Systems Analysis and Programming
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

An easy to use software to track software bugs and requirements.

Ease of organizing requirements, test cases and issues by projects.

Ability to upload data from Microsoft XL.

Intuitive and good status reports Review collected by and hosted on G2.com.

What do you dislike?

Not very intuitive, needs some learning curve.

Prompts on actions being successful is not very clear, at times does not save!

If you are idol for a while, you get timed out and all changes will be lost.

License cost is very high. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Pretty decent test management tool that could use some UI updates, as well as reduction in licensing costs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were using manual methods to document and track requirements, bugs, test status. This tool was intended to have more efficiency and reduce time spent on manual tasks. Review collected by and hosted on G2.com.

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UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Very easy to use and log issues and data. Earlier excel was used to log all problems and manage quality data points , but after using this it became very easy Review collected by and hosted on G2.com.

What do you dislike?

It is expensive as compared to other tools. Also, a good level of training is required for this Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to log data and manage the issues/problems/concerns and quality assurance Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Seems to be the best software we have used to track defects and implement requirements. Has a long list of features and enables a "one stop shop" for testing, defects, requirements and analytics. Review collected by and hosted on G2.com.

What do you dislike?

Licensing is strict and the software can be glitchy at times. We have had issues with our changes not properly saving when updating an item. Once you get to know the software it can be worked around easily with the proper workflow. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure your organization will need and use all the features it offers. There may be a cheaper alternative if you don't plan on using all the offered features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking our defects from start to finish. Implementing new features with requirements and creating test plans to QA the software. Review collected by and hosted on G2.com.

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CM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The data storage is massive. It can hold thousands of defects for example that are being tracked during a lifecycle of a software. Review collected by and hosted on G2.com.

What do you dislike?

Not user friendly, it's confusing and not always helpful. The audit trail for each defect doesn't do a good job of recording past history and hence, data becomes hard to analyze. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To track defects after a software M&A. Benefits are that it tracks a lifecycle of a problem but it's not efficient nor is it easy to use. Review collected by and hosted on G2.com.

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Software Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The best in market, simplicity and broader ways to integrate other project management tools with it. tool has a good GUI and better test data management mechanism. Notification mechanism and reporting features are also competitive. Review collected by and hosted on G2.com.

What do you dislike?

I dont like the fact that ALM only works well with Internet explorer and because of that it inherits all the performance issues from IE. Its very slow sometimes. there is improvement required in this speed context. look wise GUI is bettter but due Internet explorer thing , it freezes frequently. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have a big team and bug tracking is a bottleneck for you, please use HP ALM. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using ALM as our bug lifecycle management tool. The major benefit of this tool is its ability to integrate with HP's other testing tools which makes it a perfect automated testing framework.

HP has a good team to provide support on proactively. Review collected by and hosted on G2.com.

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Associate Director
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It takes the testing lifecycle from end to end from requirements to testing scenarios to execution. It is very simple to pull reporting and custom reporting as well. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it takes a long time to load test cases for the team Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This was part of existing infrastructure Review collected by and hosted on G2.com.

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Senior System Analyst
Financial Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

You can manage the projects in the beginning to the end with QC and report defects very quickly. Besides that, you can tracking defects in any level. Review collected by and hosted on G2.com.

What do you dislike?

It is difficult to customize because you need to know Visual Basic. The QC could improve capturing tools like video and pictures to add in tests cases. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The great benefit is tracking all cycles during the testing. Review collected by and hosted on G2.com.

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Cloud Integration Developer
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Rich UI with good user experience.

Ease to track an application history.

Reports that can be generated are much appealing to clients.

Options for problem description is much better in terms of UI and work also.

Online platform takes less time to load the screen and this is unique among the tools that provide the same sort of needs.

History section and versioning control section are really feasible in order to getting things done easier.

defect tracking has highlights that can be used for sorting and assigning task in an easier way.

Role based access was easy to get things move on. Review collected by and hosted on G2.com.

What do you dislike?

There was some time lag in response

Desktop Client has some issue in windows platform .

Generation of graphs needs some technical coding as well.

Support to this was limited I felt.

Community help is also lagging interms of help from support and users.

This need some more additional detail with respect to windows application client.

Documentation part needs some improvement.

Some drawbacks when it comes to testing via this application. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good at tracking defects.

Good at generation customized reports. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to track application level defects.

Good to work in Agile methodology

This can also be used in scrum methodology as well. Review collected by and hosted on G2.com.

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Senior Consultant
Information Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

There is nothing what I really like.

It works.

Grid view of bugs is good.

Manual test plan design is quite good. Review collected by and hosted on G2.com.

What do you dislike?

Its thick client in browser. No way how to open another window. Slow, huge.

Everything is defect. Even if its a change

No easy way how to enforce workflow.

Some workflow states are default which are not possible to change from administration.

I cant do links from defect to a lot of entities, but these entities can create link to defect.

No back - forward button.

All dialogs are modal no way how to look somewhere else with opened detail of defect or anything else - impossible to used advantage of two monitors

No way how to limit some possibilities

Requirements manager is not really working as requirements manager. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not even try, there are many more cheaper and better or similarly expensive and much better solutions. Actually there are OS solutions without license cost which will work better then this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bug tracking, manual testing and test management. Only benefit is that testcases are stored and bugs are tracked. Its also quite easy to see requirements coverage. Review collected by and hosted on G2.com.

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Teaching Assistant
Higher Education
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

HP ALM integrates well with other HP products and has all the necessary features required to test code coverage. It also manages test data, thus making it easier to test applications. Excellent bug reporting features and analytics dashboards as well. Review collected by and hosted on G2.com.

What do you dislike?

Learning curve is a bit steep and the application is not intuitive. Missing ability to edit multiple test cases together. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Although it is expensive, it is a complete package. You get what you pay for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a quality engineer, I used HP ALM to keep track of the entire test suite and track progress. It also served as a communication tool with the development team.

ALM help streamline our testing process and organised the test cases and test scripts into manageable suites and releases. Review collected by and hosted on G2.com.

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II
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The categorization and search functions. Review collected by and hosted on G2.com.

What do you dislike?

I don't like the ad hoc report format and often need to copy it over to a more user friendly format Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication tool between analysts developers and testers Review collected by and hosted on G2.com.

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