OpenText Application Quality Management Features
Functionality (3)
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Test Repository
Build, collect, and store all necesary software tests and test cases in one location.
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Integration
Integrates with software testing tools and other development software.
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Test Diversity
Supports multiple testing types (e.g., regression, smoke) and methods (e.g., integration, performance).
Management (3)
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Reporting
Deliver reporting and metrics around test cases, uses, and results.
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Version Control
Retain previous versions of tests and test cases.
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Scaling
Scale to handling thousands or tests, cases, and users without loss of functionality or efficiency.
Bug Reporting (3)
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User Reports & Feedback
Give users in-app method of reporting bugs and leaving general performance feedback.
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Tester Reports & Feedback
Give testers in-app method of reporting bugs and leaving general performance feedback.
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Team Reports & Comments
Give team members method of reporting bugs and leaving comments on bug status.
Bug Monitoring (3)
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Analytics
Provide reproducible, insightful info surrounding bug and crash scenarios.
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Bug History
Track history of bug status by application version, date, etc.
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Data Retention
Store bug tracking data for an appropriate and useful amount of time.
Functionality (4)
Test Feedback
Provides developers with actionable insight after running tests.
Test History
Maintains a thorough history of test logs for future reference and analysis.
Customization
Grants developers granular control to define tests and test parameters.
Test Variety
Allows developers to automate a wide variety of test types according to need.
Automation (3)
Organization
Automatically assigns relevant followup tasks and notifies appropriate team members of status after testing.
Reliability
Runs tests automatically and reliably according to the parameters and frequency defined.
Thoroughness
Tests completely and thoroughly to minimize developer workload.
Core Lifecycle Management - ALM Software (14)
Testing/QA Management
Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
Traceability
Ensures all application changes are tracked and can be rolled back if needed.
Requirements Management
Provides tools to capture, organize, and track evolving project requirements throughout the development cycle.
Release Management
Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
Task Management
Create, manage and track all task activities and progression
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Change Management
Track and monitor efficient handling of all changes/transitions
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Deliverables Management
Workflow Management
Create, design and manage workflows for repetitive tasks
File Management
Create, save, and store files
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Iteration Management
Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Organization - ALM Software (3)
Reporting
Tracks metrics and analytics that provide insights into development velocity, code quality, and release cadence
Collaboration
Facilitates team collaboration and knowledge sharing.
Project Planning
Provides Agile boards, Gantt charts, or Kanban workflows to plan sprints, assign tasks, and monitor progress.
Agentic AI - Automation Testing (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Supports Parallel Execution
Run multiple tests simultaneously in different environments or parts of the code base
Agentic AI - Software Testing (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Bug Tracking (5)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Assignment Management
Assign issues and tasks based on availability or required skills
Prioritization
Arrange tasks based on the level of priority or urgency
Agentic AI - AWS Marketplace (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Additional Functionality (152)
Assessment Management
Creation, administration, and evaluation of assessments or tests
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Security Testing
Uncovers vulnerabilities of the system and determines whether system data and resources are protected from possible intruders
Parameterized Testing
Allows developers to run the same test over and over again using different values
Data Visualization
Graphical representation of data
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Unicode Compliance
Consistent way of encoding multilingual text that enables the exchange of text data internationally
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Real-Time Reporting
Active reporting of data and metrics
Issue Tracking
Record and follow the progress of every issue
Performance Testing
Allows developers to check if their applications/web browsers are running as expected.
Bug Tracking
Monitor and track bugs and issues in the system.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Move & Copy
Copy and paste test cases in order to use the same tests in different suites and plans
Requirements Management
Enables creation, management, and tracking of product requirements & features during product production/development
Hierarchical View
Organize test cases into hierarchical test plans
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Software Testing Management
Model-Based Testing
Technique where run time behavior of software under test is checked against predictions made by a model
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Quality Assurance
Systematic evaluation of various aspects of a project or service to prevent defects or issues
Version Control
Track revisions and updates made to files and navigate between different versions
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Static Analysis
Software testing technique by which we can check the defects in software without actually executing it
Requirements-Based Testing
Assess the performance and functionality of software by testing against predefined requirements and specifications
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Customizable Reports
Alter the layout and content of reports
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Action-Word Testing
Scripting technique that uses data files to contain the keywords related to the application being tested
Test Script Reviews
Ability to create, review and approve test scripts
Data Storage Management
Manage and store data in a database
Workflow Management
Create, design and manage workflows for repetitive tasks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Projections
Estimate or forecast of a future scenario based on the study of present trends
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Ticket Management
Track, manage, or resolve user requests and IT incidents/issues
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Status Tracking
Track the status over time for a request, process, asset, or transaction
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Workflow Management
Create, design and manage workflows for repetitive tasks
Project Time Tracking
Measure time to completion or hours worked for projects
Issue Tracking
Record and follow the progress of every issue
Configurable Workflow
Configure existing workflows to meet your organization's needs
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Agile Methodologies
Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
Customizable Fields
Customize data fields to support various needs and use cases
Backlog Management
The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.
Real-Time Updates
Receive system updates as soon as any changes are made
Single Sign On
Allow users to access multiple services after entering their login credentials once
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Task Scheduling
Track and manage the scheduling of tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Task Management
Create, manage and track all task activities and progression
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Project Planning
Organize and schedule projects
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Code Repository Integration
Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Email Management
Manage, store and organize emails within the system or via third-party apps
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Multiple Projects
Ability to handle several projects simultaneously
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
File Management
Create, save, and store files
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Task Planning
Data Visualization
Graphical representation of data
Bug/Issue Capture
The creation of a bug/issue ticket, submitted by a team member, customer or end user
Bug Tracking
Monitor and track bugs and issues in the system.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Commenting/Notes
Leave comments and notes on documents for others to view
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Task Progress Tracking
Track the status and progress of tasks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Bug Tracking
Monitor and track bugs and issues in the system.
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Test Library Maintenance
Agile Methodologies
Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
Data Import/Export
Import and export data to and from software applications
Prioritization
Arrange tasks based on the level of priority or urgency
Baseline Manager
Define network parameters and threshold settings to monitor network health and take necessary precautions
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Test Run Tracking
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Data
Receive data and information in real time
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Conflict Tracking
Detects conflicts in the latest version when multiple users are editing a file at the same time
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Test Case Tracking
For Developers
For the intention to be used by developers
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Requirements Review
Code Promotion
Version Control
Track revisions and updates made to files and navigate between different versions
Status Tracking
Track the status over time for a request, process, asset, or transaction
Document Storage
Store and organize documents in a centralized system
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Administrator Level Control
Defect Tracking
Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
Automatic Test Generation
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Commenting/Notes
Leave comments and notes on documents for others to view
Approval Workflow
Route documents and other data through one or more stakeholders for review and approval
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Task Management
Create, manage and track all task activities and progression
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Test Case Management
Create, plan, track, organize, and store test cases to ensure that quality and workability requirements are met
Quality Assurance
Systematic evaluation of various aspects of a project or service to prevent defects or issues
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Testing Scripts
Pre-written scripts that simulate situations within each test
Templates
Sample files or documents that could be customized as needed or used as is
Customizable Fields
Customize data fields to support various needs and use cases
Data Import/Export
Import and export data to and from software applications
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Issue Tracking
Record and follow the progress of every issue
Automated Testing
Execution of software tests by leveraging automation tools
Traceability
Track and document the history, application, or location of an item or activity
Prioritization
Arrange tasks based on the level of priority or urgency
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Single Sign On
Allow users to access multiple services after entering their login credentials once
Milestone Tracking
Monitor task progress and planned accomplishments to better manage project status
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Repository Management
Review, track, and manage various types of local and remote repositories
Multiple Test Types
Supports multiple types of tests such as exploratory, behavior-driven development (BDD), and more.
Requirements Management
Enables creation, management, and tracking of product requirements & features during product production/development
Parameterized Testing
Allows developers to run the same test over and over again using different values
Test Run Tracking
Defect Tracking
Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
Screen Capture
Save a screenshot of your desktop as an image
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