---
title: Message Plane CRM Reviews
meta_title: 'Message Plane CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Message Plane CRM works for a business like yours.
date_modified: '2026-03-10'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Message Plane CRM Reviews
**Vendor:** Message Plane  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About Message Plane CRM
Message Plane CRM is the all-in-one customer relationship management platform purpose-built for auto transport brokers. It combines lead management, integrated calling, texting, and email, dispatch management, automated customer notifications, and reporting into a single platform — eliminating the need for multiple disconnected tools. With over 4,000,000 communications delivered and 5,000+ brokers on the platform, Message Plane helps auto transport brokerages streamline their entire workflow from lead capture to vehicle delivery. Key features include automated lead assignment and pipeline tracking, built-in VoIP calling and SMS with full communication logging, dispatch order creation and carrier management, automated customer status updates at every transport stage, load board integration, and performance analytics dashboards. Starting at $59/user/month with a $250/month base fee, all core features are included with no per-minute or per-message charges.






- [View Message Plane CRM pricing details and edition comparison](https://www.g2.com/products/message-plane-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-09+08%3A22%3A39+-0500&secure%5Bsession_id%5D=d815dd2c-36fd-4d9d-8094-d9a3e2316c98&secure%5Btoken%5D=f3e333712b4df0f812d527d80e161cb273feb892cc029c104f4b368da6e82c30&format=llm_user)

## Message Plane CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Message Plane CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,653 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,166 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,257 reviews)