Describe the project or task the product helped with
Mercury Development took over a project that was poorly executed by our previous vendor. The project involved customizing a brand website for our company as well as a separate ecommerce store. The site also needed to be mobile responsive. Mercury worked with us to design a userfriendly, sales-focused site, resulting in a 46% increase sales post launch.
What do you like best?
We've worked with several outsourcing companies and Mercury's greatest strength is their project management expertise. Their designers are excellent, and their developers are creative problem solvers, but project managers who know how to communicate with us, keep a team on track, and keep us on budget are very difficult to find. They consistently exceed my expectations and never miss deadlines. I don't have to chase them. The team regularly offers suggestions to improve our design or execution that we would not have thought of. Their QA team also does an excellent job of catching glitches so that we don't have to worry about disruptions.
What do you dislike?
Having worked with several outsourcing companies before, we are thrilled with Mercury Development's work ethic and communication. I can't really think of anything that we would complain about at this time.
Recommendations to others considering the product
Don't hesitate. Their level of professionalism and skill is hard to find.