MediaHQ Reviews (78)

Reviews

MediaHQ Reviews (78)

4.6
78 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and up-to-date media contacts, which streamline the process of managing press releases and reaching the right journalists. The intuitive interface and responsive customer support enhance the overall experience, making it a valuable tool for PR professionals. However, some users note that the platform can be limited in international coverage and has occasional formatting issues.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
MD
Miriam D.
Communications Consultant
Small-Business (50 or fewer emp.)
"MediaHQ is a vital investment for any PR practioner based in Ireland and with links to the UK"
5/5
What do you like best about MediaHQ?

It provides up-to-date contacts for all media outlets print, broadcast and online, ensuring that my press releases are reaching the right journalists and opportunities wont be missed Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

There is very little I dislike bout MediaHQ. One thing - because the media landscape in Ireland is fast moving with lots of constant change and movement of people, sometimes a contact might be late getting updated. Review collected by and hosted on G2.com.

Sara T.
ST
Sara T.
Marketing and Communications Manager
Small-Business (50 or fewer emp.)
"MediaHQ: Easy-to-Use, Time-Saving PR Platform with an Incredibly Helpful Team"
5/5
What do you like best about MediaHQ?

Where do I even start! MediaHQ is so easy to use; their press release creator works perfectly and makes the whole process so smooth. The database is frequently updated, which saves so much time and takes away the worry of emails bouncing back. Contacts are tagged, which allows you to reach journalists most likely interested in the topic you're communicating. I just love this platform so much; it saved us a tremendous amount of money by moving PR in-house. I'd recommend it to any communications & PR professionals! Also, just to add - their team is extremely helpful and wants you to succeed, which only adds to the excellence of this product. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

There's nothing that popped up so far - the whole process is very smooth, and works perfectly. Review collected by and hosted on G2.com.

Karen F.
KF
Karen F.
PR & Sponsorship Manager Very Ireland (formerly Littlewoods Ireland)
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform for Managing Press Lists, Campaigns, and Distribution"
4.5/5
What do you like best about MediaHQ?

Ease of use of the platform, for managing press lists, campaigns and press release distribution. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

No cons. The only thing I’d mention is that I feel like I miss updates on the dashboard. It would be great if updates could be filtered, or if I could receive notifications related to my area of interest. Review collected by and hosted on G2.com.

Verified User in Performing Arts
UP
Verified User in Performing Arts
Mid-Market (51-1000 emp.)
"Great, useful service overall"
3.5/5
What do you like best about MediaHQ?

The support team are amazing and very quick to come back when I have questions or queries. I enjoy using the list manager too and I like that duplicates are always filtered out when sending releases. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

I find the searchability on the dashboard quite glitchy sometimes- sometimes it's quite easy to find media contacts and other times, less so. Very inconsistent. I also dislike how glitchy the formatting on press releases can be when drafting - fonts, spacing, etc. Review collected by and hosted on G2.com.

TN
Teresa N.
Communications Director
Small-Business (50 or fewer emp.)
"All-in-One PR Hub That’s Simple to Use and Tracks Audience Reach"
4.5/5
What do you like best about MediaHQ?

All your PR requirements are in the one place, saving you time. The system is simply to use and you can easily see if your message is reaching its audience. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

I honestly can think of any downsides. They are always finding new ways to improve the system which is good as it does not allow it to become static. Review collected by and hosted on G2.com.

Kevin C.
KC
Kevin C.
Deputy Director of Communications
Enterprise (> 1000 emp.)
"Why MediaHQ is a vital tool for daa Communications"
5/5
What do you like best about MediaHQ?

MediaHQ has become an essential tool in my role as Deputy Director of Communications at daa, the operator of Dublin and Cork airports because it takes the complexity out of media engagement. Its constantly updated database gives instant access to accurate journalist contacts, complete with bios and social media insights, so I can target the right people with confidence. The distribution process is very straightforward, saving time and reducing stress. Built-in analytics turn guesswork into clarity by showing who opened, clicked, or bounced, helping me refine our approach. Knowing the platform is fully GDPR compliant provides peace of mind, while the responsive customer service team ensures you always feel supported. Combined with flexible list options and the ability to pivot quickly during changing circumstances, MediaHQ delivers reliability, speed, and insight that make communications more effective and efficient. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

MediaHQ is a great tool overall but there are a few things I'd love to see tweaked. For scheduled deliveries of releases they can sometimes go 5 minutes after the allocated time which is annoying. Also the search facility could offer more filters and specialisms. It’s brilliant for Ireland and the UK, but when I’m working on campaigns with an international angle, the coverage outside these regions is limited. Uploading my own lists is awkward, having to add them individually. The press release editor could be smoother too. Copying from Word doesn’t always keep the formatting clean. Mobile access isn’t ideal and is very cumbersome, which makes it harder in a crisis when I’m on the move. Finally, there’s no built-in media monitoring beyond distribution and analytics, which means I need to use other tools for full campaign insight. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy Scheduling Platform with Helpful Support and a Strong Journalist Database"
5/5
What do you like best about MediaHQ?

Easy to use platform. Really helpful for scheduling. The team behind the scenes are also really helpful with any issues. It's also really useful for looking up journalists etc in the database. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

The only issue we've had is that if I make notes on my account, my colleagues don't seem to be able to see these notes. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Easy-to-Use Media HQ with Accurate Database and Outstanding Support"
5/5
What do you like best about MediaHQ?

I like Media HQ because it is easy to use and gives me immediate access to information I frequently need for my daily/weekly media relations activities. The journalists data base is accurate, up to date and offers fast, in-depth list building, while press release distribution is straight forward and hassle free. On top of that, their customer support is excellent - from onboarding to ongoing queries - with quick and easy communication. A special shoutout to Pauline, who always goes above and beyond to look after us. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

Occasionally adding more advanced filtering that could make targeting even quicker. That said, it's a minor trade-off given how strong the platform is overall. Review collected by and hosted on G2.com.

HP
Holly P.
Senior Communications Executive
Small-Business (50 or fewer emp.)
"Effortless to Use with Always Up-to-Date Data"
4.5/5
What do you like best about MediaHQ?

Everything is there for you in one place, It's easy to use and the database of contacts is always up to date. The customer service is also very quick and helpful. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

It can time you out quite quickly some times but it's not a huge issue! Review collected by and hosted on G2.com.

KO
Kiera O.
Corporate Communications Executive
Mid-Market (51-1000 emp.)
"Amazing Platform that has made Press Releases easy"
5/5
What do you like best about MediaHQ?

MediaHQ has been a game-changer for our communications workflow. Creating press releases is incredibly straightforward, even for new users. The platform’s intuitive design made it easy to get started from day one.

One standout feature is the AI-powered headline generator, which helps craft compelling and relevant titles for press releases—saving time and boosting creativity.

The support team is responsive and helpful, offering guidance whenever needed, which adds to the overall ease of use.

Managing media lists is seamless. You can quickly create custom lists and even browse MediaHQ’s extensive database to add relevant contacts directly—making outreach more efficient and targeted.

Overall, MediaHQ combines simplicity, smart tools, and strong support to deliver a powerful platform for PR professionals. Review collected by and hosted on G2.com.

What do you dislike about MediaHQ?

One area for improvement is the 300-journalist send limit, which can be restrictive for larger campaigns. However, the overall functionality and smart features—like the copy tool—help offset this and keep the workflow smooth. Review collected by and hosted on G2.com.