MD Clarity Reviews & Product Details

MD Clarity’s software platform helps provider groups accelerate cash flow and identify missed revenue opportunities through estimates of care, payer performance benchmarking, and proactive identification of underpayments. We empower organizations to reduce revenue leakage, get the most out of their managed care agreements, and reduce bad debt from unpaid patient responsibility – all while providing a smooth and transparent financial experience for patients.

Seller

MD Clarity

Discussions

MD Clarity Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Rex Huxford

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User Insights

Average based on 32 real user reviews.

MD Clarity Integrations

(10)

Integration information sourced from real user reviews.

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Verified User in Medical Practice

Enterprise (> 1000 emp.)

2/12/2025

"It works well and fast."

5/5

What do you like best about MD Clarity?

The upsides are verifying insurance quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

The least helpful thing would be when there is a communication error. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Enterprise (> 1000 emp.)

2/12/2025

"MD is easy to use, the support team is fast to reply to requests and fix any issues."

4.5/5

What do you like best about MD Clarity?

Estimates are easy to create. And that it pulls insurance for you. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

Only downside is that it does not offer every insurance contract that my company uses. Review collected by and hosted on G2.com.

Fynah R.

Systems Administrator

Medical Practice

Small-Business (50 or fewer emp.)

1/16/2024

"Increase your healthcare transparency with automated workflow"

5/5

What do you like best about MD Clarity?

It is very easy to use since it is installed for patients' welfare. Its main purpose is to enable up-front deposits and payment plan elections online directly from their individual estimates. Implementation is also fast, thus does not consume any time. The features are tailored to ensure that patients' experience is improved, there is automated manual benefits for workflows and to reduce bad debt, reduce cost-to-collect & accounts receivable days. It easily integrates with other tools used in the day-to-day running of a medical facility such as Greenway, NextGen, Epic, MEDITECH, and many more. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

Projecting out-of-pocket costs at a high level of accuracy and giving patients the confidence to make up-front deposits could not be any better without this app. In addition, it aids in auto-sending Good Faith Estimates through text, letter, or email, complying with the No Surprises Act. In other words, the app instills transparency for both healthcare staff and patients, thereby improving the overall service offered. Review collected by and hosted on G2.com.

What problems is MD Clarity solving and how is that benefiting you?

For the healthcare provider, it: Assigns investigation to staff and establishes task status all in one place. It also spots underpayment trends by an insurance company. Helps ensure that you set your chargemaster optimally. For the patients: It compares performance across payer contracts and renegotiates terms from a position of strength. It helps to understand how your insurance contract is performing as a patient and a healthcare provider. It also projects impacts of cash flow in contract changes. Review collected by and hosted on G2.com.

Jon D.

Enterprise (> 1000 emp.)

9/6/2023

"MD Clarity provides quality driven outcomes and high-level professional support."

5/5

What do you like best about MD Clarity?

MD Clarity provides valuable resources to help identify underpayment claim opportunities/reports, benchmarking capabilities, and professional support through weekly liaison meetings/calls to strategize solutions. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

MD Clarity experienced what many organizations did around staffing shortages and employee turnover. During this time, there were slight delays in the implementation of some projects. Now that things have leveled out, all projects have been completed and we are working on our report submission phase. Still satisfied overall and happy with how things were handled. Review collected by and hosted on G2.com.

What problems is MD Clarity solving and how is that benefiting you?

The MD Clarity system allows us to identify select affiliate Groups or ASCs underpayments and generate meaningful reports to showcase charges, collections, expected reimbursement, and what "opportunity" or variance of underpayment is owed by the insurance Payor. Through these efforts, I'm able to make Chargemaster edits based on highlighting underbilling. Additional benefits of utilizing the system allow for comparison of Medicare benchmarking and how well current contract rate exhibits are performing. This creates prioritization process of targeting select Payor agreements for renegotiation or efforts with underpayment/payment methodology. Added resource included weekly call with staff to strategize through report outliers and discussion on approaching solutions. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

8/9/2023

"My number one product that I cannot live without"

5/5

What do you like best about MD Clarity?

Having as much information in one place as possible. This saves time, allows our team to maximize our efficiency and creates a one-stop shop before and after services. I must include that having a team at MD Clarity who will help build reports and takes feedback seriously allows the one-stop show to continue growing while making our jobs more effective. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

The area of downfall is as much my company's issue as MD Clarity, and sometimes more. There are times where the overnight batches do not process or our servers have communication issues. We rely on MD Clarity SO much, that any downtime is felt in a significant manner. Review collected by and hosted on G2.com.

What problems is MD Clarity solving and how is that benefiting you?

We are able to be ahead of many companies in providing Good Faith Estimates. Our accuracy is built into MC Clarity by having our contracts loaded, having the ability to search for active benefits, and having the API connection between our systems. We have increased our upfront collections and patient education without adding staff. As times are changing with insurance companies no longer having the largest percent of payment, that has transferred the payment responsibility to patients. The "Pay Now" feature in addition to the previously mentioned contracts being loaded, has given patients more flexibility for how and when they make their pre-service payments. Discussing medical care and financial health before a patient has been surprised by a potentially large bill is much more successful than attempting to collect after services have been rendered. Review collected by and hosted on G2.com.

Emily L.

Mid-Market (51-1000 emp.)

9/18/2023

"Great product, responsive support, easy to work with!"

4.5/5

What do you like best about MD Clarity?

MD Clarity enabled our organization to be fully compliant with the No Surprises Act without having to build a solution. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

I have been using MD Clarity for 7 months now and I have yet to find something I don't like. Review collected by and hosted on G2.com.

What problems is MD Clarity solving and how is that benefiting you?

In order to be compliant with the No Surprises Act, our organization is required to send a good faith estimate to self-pay patients. MD Clarity was the perfect solution for us. We ran into issues while trying to build a solution and hiring staff to perform this task manually was not ideal. Luckily, MD Clarity has a fully functional solution and they are even working with us to import the GFE letters back into our billing system in order to maintain a full medical record in one location. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/25/2024

"Recover revenue with an exceptional product and partner!"

5/5

What do you like best about MD Clarity?

It is hard to select just one aspect I like best. Implementation was the most streamlined of any platform I have integrated. MD Clarity's team possesses the necessary expertise and are consistently collaborative and responsive. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

Nothing - it is an amazing tool and a valued partner. Review collected by and hosted on G2.com.

Carol V.

Mid-Market (51-1000 emp.)

9/19/2023

"Meeting patient needs / exceeding expectations"

5/5

What do you like best about MD Clarity?

Being 2-3 weeks ahead of date of service with eligibility information and patient responsibility. Along with a great group of folks to work with who all take pride in service excellence. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

The fact that my company did not come up with it first. Seriously the program and support are awesome. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

8/22/2023

"Love it to keep the payers honest!!!"

5/5

What do you like best about MD Clarity?

I work primarily with the contract management and payer auditing functions. I love how easy it is to review payments from our contracted payers to make sure claims are paid based on our contract rates Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

If something doesn't seem to work right the staff at MD Clarity are quick to remedy the situation!!! Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

Originally submitted 9/6/2023

"Excellent product and outstanding support"

5/5

What do you like best about MD Clarity?

MD Clarity's eagerness to engage with my team to ensure there is a seamless workflow for end users. Their receptivity to feedback and outstanding support has created a product that fits the needs of my organization. Review collected by and hosted on G2.com.

What do you dislike about MD Clarity?

I have not had a negative experience with MD Clarity. Review collected by and hosted on G2.com.