--- title: Mazrica Sales (formerly Senses) Reviews meta_title: 'Mazrica Sales (formerly Senses) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Mazrica Sales (formerly Senses) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 12 scale: '5' date_modified: '2026-09-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Mazrica Sales (formerly Senses) Reviews **Vendor:** Mazrica **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 12 ## About Mazrica Sales (formerly Senses) A sales support tool that utilizes organization knowledge. In addition to management functions such as customer management and case management, generally called SFA CRM, Senses has a function to analyze success / failure cases from AI algorithm based on accumulated sales information. Senses will support "when", "who", "what", "how" "from past success or failure cases. ## Mazrica Sales (formerly Senses) Reviews ### 1. Easy to Use and Stress-Free, Though the Many Features Can Feel Overwhelming **Rating:** 3.5/5.0 stars **Reviewed by:** Flora P. | Sales Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2026 **What do you like best about Mazrica Sales (formerly Senses)?** What I like most about Mazrica is how easy it is to use. It’s not perfect, but it still does what I need and helps me get things done without any stress. **What do you dislike about Mazrica Sales (formerly Senses)?** Sometimes it feels a bit overloaded there are so many features that it can get confusing to use at times. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** Mazrica Sales solves the problem of disorganized sales data and poor visibility by putting everything—customers, deals, and activities—into one system. For me, it saves time, makes it easier to track progress, and helps me stay more organized and effective in my work. ### 2. Mazrica Sales Delivers Reliable, High-Quality Service and Trusted Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 05, 2026 **What do you like best about Mazrica Sales (formerly Senses)?** What I value most about Mazrica Sales is their commitment to delivering consistent, high-quality service. I appreciate their team’s expertise and professionalism in guiding clients through every step of the process. Sales stands out for their reliability and focus on building strong, long-term client relationships. **What do you dislike about Mazrica Sales (formerly Senses)?** Some users say the platform tries to do a lot, which can make it harder to navigate at times. The abundance of features can “complicate usability” for some users It may take time to learn or fully adopt across a team **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** Mazrica Sales helps solve issues like lack of visibility in the sales pipeline, inefficient manual processes, and disconnected data across teams. Before using it, it was harder to track progress and make data-driven decisions. With Mazrica, everything is centralized, which saves time, improves collaboration, and allows us to make better decisions using real-time data. This has helped increase productivity and lets me focus more on actual selling rather than administrative tasks. ### 3. Review for Senses **Rating:** 5.0/5.0 stars **Reviewed by:** ANISHA D. | Content Writer, Online Media, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 03, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mazrica Sales (formerly Senses)?** Their CRM is one of the best. The process of recruitment has become hassle free. I could have one on one connection with the candidates which helped in swift flow of business. **What do you dislike about Mazrica Sales (formerly Senses)?** As of now I don't dislike anything about the product. Senses has provided me with effective functioning. However, there is always chance of improvement. I wish them luck. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** CRM, AI chat bot and recruiting facility were very smooth. It benefitted me to save time and give me hassle free experience. This site and business has been very beneficial to me. ### 4. Review for Senses **Rating:** 5.0/5.0 stars **Reviewed by:** Anisha D. | Co-Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 03, 2023 **What do you like best about Mazrica Sales (formerly Senses)?** It helped in one on one recruiting best persons without any haste. Being one of the kind, Senses is really a company of future. It helps in automated hassle-free communication. **What do you dislike about Mazrica Sales (formerly Senses)?** As of now, I do not dislike anything about Senses. Their facilities are up to the mark and leave nothing to complain about. I would really like to recommend it to others. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** One on one recruiting help is what one can expect from Senses. It is really a good platform with customer relationship oriented service. Increased connection approach. ### 5. Review for SENSES **Rating:** 5.0/5.0 stars **Reviewed by:** Pooja R. | Sales Executive, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 23, 2022 **What do you like best about Mazrica Sales (formerly Senses)?** Senses are very useful because they are creating a different platform for job seekers and commercial offices also. A platform where people value your every kind of small talent. **What do you dislike about Mazrica Sales (formerly Senses)?** They all are going in the right direction but they just need to be more active on their social media accounts and their websites too. Sometimes they respond very late. **Recommendations to others considering Mazrica Sales (formerly Senses):** You should go for it. Their service is really nice and they value every kind of talent. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** Senses is all over good in every term and condition but what they need to improve is the speed of response. They just need to be a bit more active on their websites and emails. ### 6. An AI supported Sales Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dharamraj s. | Relationship manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 03, 2022 **What do you like best about Mazrica Sales (formerly Senses)?** A new cloud sales support tool helps the entire sales organization maximize our sales and gives you the best customer management services by collecting information such as daily activities and communication in sales and making it an asset of the organization. **What do you dislike about Mazrica Sales (formerly Senses)?** It could have a better User Interface, and sometimes it takes time while saving. It should keep my data up to date in real-time. An update can solve this problem. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** It helps businesses to generate leads and customer data management with customizable reports and dashboards and an easy way of transferring contracts to the customer with effective newsletters and keeps all the activity history in one place. ### 7. The Best CRM out there! **Rating:** 4.5/5.0 stars **Reviewed by:** Prof. G. | Consultant & Advisor (Freelance), Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 23, 2022 **What do you like best about Mazrica Sales (formerly Senses)?** Risk Analysis by Artificial Intelligence is one of the best features of Senses. **What do you dislike about Mazrica Sales (formerly Senses)?** I didn't find anything to dislike in this CRM. **Recommendations to others considering Mazrica Sales (formerly Senses):** Totally customizable and easy to use! **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** We have succeeded in reducing resources, and now we get more time to spend on sales activities. ### 8. Very well managed web site **Rating:** 4.5/5.0 stars **Reviewed by:** Abrar A. | Senior Officer Wholesale at Servis Industries LTD, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 18, 2022 **What do you like best about Mazrica Sales (formerly Senses)?** 1. Quick response 2. Large range of software and innovations 3. Well-managed platform **What do you dislike about Mazrica Sales (formerly Senses)?** Too many features make it difficult to use sometimes, but for business support, they are all required **Recommendations to others considering Mazrica Sales (formerly Senses):** Very friendly to use **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** 1. Customer support to avoid hassles. 2. Create customer history and easily analyze customer behavior. 3. Make customer data more productive. ### 9. User Friendly and Cost Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Namang C. | C, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 22, 2022 **What do you like best about Mazrica Sales (formerly Senses)?** Smooth UI and Cost effective for budget. **What do you dislike about Mazrica Sales (formerly Senses)?** External Integration and Softskills train **Recommendations to others considering Mazrica Sales (formerly Senses):** If you are looking for smooth UI based software for video conferencing, this one is it. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** Video Conferencing and Team Conversation made easy ### 10. My amazing experience in Senses **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel A. | Coordinador Desarrollo Tecnológico e- Learning, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 11, 2021 **What do you like best about Mazrica Sales (formerly Senses)?** The first time that I went to Senses I had a lot of work to do, and I didn't know how to make all the things that I had to do in the little time that I had, but with Senses, I could improve in the way that I administrate my time. I started using it on any work that I had, and I watched that my project became better and better, and I recommended it to all my friends and workmates, they use it and they saw the same as me, their work became better, even one received a promotion, I was so excited. **What do you dislike about Mazrica Sales (formerly Senses)?** If I have to say just a word I will say: nothing. I mean, this app helps me to improve in my strengths, and makes me realize the mistakes in my job, I can find other people who work in the same area, which is incredible because you learn a lot from people all around the world who know the answers to all your questions, I have made a lot of friends with Senses. **Recommendations to others considering Mazrica Sales (formerly Senses):** If you are going to use Senses I am sure that your life is going to change. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** As I said before, I think that Senses has helped me with the administration of my time, my schedule was a complete disaster when I found Senses. Now I have enough time to do everything that I have to do, and I have time to go out with my friends too, it's kind of amazing. I can rest and I can enjoy doing my job. ### 11. Senses Bes CRM for you **Rating:** 5.0/5.0 stars **Reviewed by:** Megha G. | Advocate & Notary Govt. Of India, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 27, 2021 **What do you like best about Mazrica Sales (formerly Senses)?** CRM, including smart dashboards, is a key for the success of Senses. This can help you to make better decisions in front of the management. **What do you dislike about Mazrica Sales (formerly Senses)?** The multi-language support is not there, which can be an asset for the senses. **Recommendations to others considering Mazrica Sales (formerly Senses):** I definitely recommend senses for the mid-size organizations for their better prospects. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** Decision-making through intelligent dashboards can be made with the help of senses & I am glad to use this in my consulting organizations. ### 12. Senses raises your business Sence **Rating:** 4.0/5.0 stars **Reviewed by:** Kailash K. | Founder & CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 22, 2021 **What do you like best about Mazrica Sales (formerly Senses)?** The GUI & the quick functionality gives the time-saving decision-making ability, which is incredible. **What do you dislike about Mazrica Sales (formerly Senses)?** at some points, people may required subtitles in English that's what i feel. **What problems is Mazrica Sales (formerly Senses) solving and how is that benefiting you?** the sales tracking cycle was minimized with this software & i am helpful for them. ## Mazrica Sales (formerly Senses) Discussions - [What is Senses used for?](https://www.g2.com/discussions/what-is-senses-used-for) - [How do we integrate some external plug ins?](https://www.g2.com/discussions/how-do-we-integrate-some-external-plug-ins) - 1 upvote - [Is the product negotiable?](https://www.g2.com/discussions/is-the-product-negotiable) - 1 upvote - [Can we use it for a very large scale](https://www.g2.com/discussions/can-we-use-it-for-a-very-large-scale) - 1 upvote - [View Mazrica Sales (formerly Senses) pricing details and edition comparison](https://www.g2.com/products/mazrica-sales-formerly-senses/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+21%3A05%3A07+-0500&secure%5Bsession_id%5D=32b3847b-a210-402a-a7be-72f09448d1f7&secure%5Btoken%5D=cda35e1bfd132252499e915a9b4d7b683a73ab49127a16a7494cbe478bc0bd3e&format=llm_user) ## Mazrica Sales (formerly Senses) Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Mazrica Sales (formerly Senses) Alternatives - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - 4.5/5.0 (1,709 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,132 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,263 reviews)