I love that the ARR rollforward is accurate and realtime. If you set it up correctly, you can slice and dice it anyway you need. For a SMB SaaS company, ARR is your life blood and they nailed it.

They also have great support.

The auto billing feature saved us a ton of time. Review collected by and hosted on G2.com.

For some reason the reports are slower to load. The stuff they bought through acquisitions isn't fully integrated either. Review collected by and hosted on G2.com.

Maxio is an essential component of my accounting and sales process tech stack. It's relatively easy to use and it integrates well with all of my other applications. Review collected by and hosted on G2.com.

I think it's a little more expensive than it should be. Review collected by and hosted on G2.com.

I have been a Maxio user for over 7 years in some capacity. I love the ability for customers to have a billing portal to update their information and grab invoices as needed, as well as the KPI tracking for important SaaS Metrics. Review collected by and hosted on G2.com.

Implementation with Maxio can be a heavy lift depending on the systems you are coming from, but it tends to pay off in the long run for diligence/audit requests. Review collected by and hosted on G2.com.

Maxio offers a reliable and intuitive platform for managing subscriptions and eInvoicing. The core features work smoothly, making it a valuable tool for recurring billing needs. Additionally, the customer support team is quick to respond, providing helpful initial assistance. Review collected by and hosted on G2.com.

The platform struggles with payment processing outside its core eInvoicing system, which can complicate workflows. There are also sync issues with our accounting system, requiring manual workarounds. Furthermore, while support replies promptly, the time to resolution can be lengthy, which is a drawback when addressing problems. Review collected by and hosted on G2.com.

Easy interface and clear fields. Once you understand how things are laid out it is fairly easy Review collected by and hosted on G2.com.

Limited reports and hard to refine searches Review collected by and hosted on G2.com.

The way that we can have multiple views and concentrate all customer info in one place Review collected by and hosted on G2.com.

The maximum number of characters in the "email" field is too low — sometimes I need to include many email addresses and I can’t. Review collected by and hosted on G2.com.

The Maxio platform is easy to use and I love the import process. The imports allows me to make corrections to transactions, invoices, and invoice line, something that is not always available on other platforms. Review collected by and hosted on G2.com.

I wish Maxio was available/approved in other countries. Review collected by and hosted on G2.com.

Solid reporting, credit card payments, collections tools Review collected by and hosted on G2.com.

The split between Core + AB is confusing, wish we could bulk send invoices to customers ( and allow them to bulk pay without signing up for portal), easier mass-email collections notices within AB would be helpful. Review collected by and hosted on G2.com.

As a SaaS company, managing subscriptions, billing cycles, and revenue recognition can be incredibly complex, but Maxio has made this process straightforward. It gives us a detailed ARR by customer, by product. Review collected by and hosted on G2.com.

I wish dashboards were easier to setup and reports quicker to run. Review collected by and hosted on G2.com.

the option to look for transactions directly and per contract Review collected by and hosted on G2.com.

the issues with the import process and the delays that sometimes this presents. Review collected by and hosted on G2.com.