--- title: Maxio Reviews meta\_title: 'Maxio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 830 reviews by the users' company size, role or industry to find out how Maxio works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 830 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Maxio Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Maxio, simplifying invoice processing and enhancing revenue tracking significantly. [(130 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205183&qs=pros-and-cons#reviews) Users value the **efficient billing management** of Maxio, streamlining invoicing and integrating payments from multiple platforms. [(88 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204608&qs=pros-and-cons#reviews) Users value the **seamless integrations** of Maxio, enhancing billing, reporting, and overall revenue management efficiency. [(66 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204660&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of Maxio, highlighting quick responses and helpful assistance. [(62 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204871&qs=pros-and-cons#reviews) Users value the **easy navigation and automation** of Maxio's invoicing, making transactions seamless and efficient. [(62 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205056&qs=pros-and-cons#reviews) Users struggle with **poor reporting** , requiring manual exports and facing limitations in customization and flexibility. [(44 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1206673&qs=pros-and-cons#reviews) Users find the **missing features** in Maxio frustrating, particularly bulk invoicing and email collection capabilities. [(31 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204758&qs=pros-and-cons#reviews) Users face **integration issues** between Maxio and other tools, affecting functionality and requiring improvements in support and documentation. [(30 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205034&qs=pros-and-cons#reviews) Users experience **invoicing issues** due to clunky integrations and complex syncing processes between platforms like SFDC and QuickBooks. [(30 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1207131&qs=pros-and-cons#reviews) Users face **sync delays and support inconsistencies** with Maxio, along with limited testing options and invoicing issues. [(30 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205478&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Maxio ##### 1. Ease of Use Users appreciate the **ease of use** of Maxio, simplifying invoice processing and enhancing revenue tracking significantly. [ See 130 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205183&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Jeff P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff P.") JP Jeff P. Mid-Market (51-1000 emp.) 4.5/5 "Very reliable and effective" What do you like about Maxio? Accounts are easy to find as there are many ways to search for them. Either by the transaction details or by just the invoice number. ##### 2. Billing Management Users value the **efficient billing management** of Maxio, streamlining invoicing and integrating payments from multiple platforms. [ See 88 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204608&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Jeff P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff P.") JP Jeff P. Mid-Market (51-1000 emp.) 4.5/5 "Very reliable and effective" What do you like about Maxio? Accounts are easy to find as there are many ways to search for them. Either by the transaction details or by just the invoice number. ##### 3. Integrations Users value the **seamless integrations** of Maxio, enhancing billing, reporting, and overall revenue management efficiency. [ See 66 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204660&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Oksana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oksana M.") OM Oksana M. Mid-Market (51-1000 emp.) 4.0/5 "Takes a Little Adjusting, but Worth It" What do you like about Maxio? very functional, easy billing, many reports ##### 4. Customer Support Users praise the **excellent customer support** of Maxio, highlighting quick responses and helpful assistance. [ See 62 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204871&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Granular Invoicing and Easy Navigation, But Room for Improvement" What do you like about Maxio? You can get pretty granular with the invoicing and collection cadences. Structurally as well it's very easy to navigate and pull reporting out. Help a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Fast Support and Great Integrations, But QBO Sync and Bad Debt Setup Need Work" What do you like about Maxio? I like how quick the support team is. I haven't waited longer than 24 hours to hear back. I also like that it integrates with HubSpot, QBO, and AvaT ##### 5. Invoicing Users value the **easy navigation and automation** of Maxio's invoicing, making transactions seamless and efficient. [ See 62 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205056&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Jeff P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff P.") JP Jeff P. Mid-Market (51-1000 emp.) 4.5/5 "Very reliable and effective" What do you like about Maxio? Accounts are easy to find as there are many ways to search for them. Either by the transaction details or by just the invoice number. ### 5 Cons or Disadvantages of Maxio ##### 1. Poor Reporting Users struggle with **poor reporting** , requiring manual exports and facing limitations in customization and flexibility. [ See 44 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1206673&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Robust Contract Billing, but Reporting Could be more User-Friendly" What do you dislike about Maxio? reporting is robust but not very user friendly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Granular Invoicing and Easy Navigation, But Room for Improvement" What do you dislike about Maxio? When needing to make a change to existing transactions already set up, I feel like the process can get complicated to get everything reporting correct ##### 2. Missing Features Users find the **missing features** in Maxio frustrating, particularly bulk invoicing and email collection capabilities. [ See 31 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204758&qs=pros-and-cons#reviews) See Related User Reviews ![Hugo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo C.") HC Hugo C. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Data Organization and Navigation" What do you dislike about Maxio? The Integration with Maxio Payments isn't as seamless as it should/could be. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Reporting & Payments, But SaaS Optics + Chargify integration is still difficult to manage" What do you dislike about Maxio? The split between Core + AB is confusing, wish we could bulk send invoices to customers ( and allow them to bulk pay without signing up for portal), e ##### 3. Integration Issues Users face **integration issues** between Maxio and other tools, affecting functionality and requiring improvements in support and documentation. [ See 30 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205034&qs=pros-and-cons#reviews) See Related User Reviews ![Hugo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo C.") HC Hugo C. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Data Organization and Navigation" What do you dislike about Maxio? The Integration with Maxio Payments isn't as seamless as it should/could be. ![Marc C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc C.") MC Marc C. Mid-Market (51-1000 emp.) 4.5/5 "Exceptionally Flexible Billing Solution with Complexity Trade-Offs" What do you dislike about Maxio? Maxio has some really good features in Advanced Billing (formerly Chargify) and Maxio Core (formerly Saasoptics) but when you want to launch both a B2 ##### 4. Invoicing Issues Users experience **invoicing issues** due to clunky integrations and complex syncing processes between platforms like SFDC and QuickBooks. [ See 30 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1207131&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly Interface, But Invoicing Needs Improvement" What do you dislike about Maxio? Lack of itemized invoice in the way our company uses the platform. I am lead to believe that although we can export this data it is difficult (and may ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Reporting & Payments, But SaaS Optics + Chargify integration is still difficult to manage" What do you dislike about Maxio? The split between Core + AB is confusing, wish we could bulk send invoices to customers ( and allow them to bulk pay without signing up for portal), e ##### 5. Limitations Users face **sync delays and support inconsistencies** with Maxio, along with limited testing options and invoicing issues. [ See 30 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205478&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Unreliable Experience, But Support Tries to Help. Things get stuck in limbo" What do you dislike about Maxio? Things often get stuck, and I find myself repeatedly having to ask the chat for updates on certain files. Even the chat support sometimes responds wit YZ Yessie Z. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Invoicing, Needs User Guidance" What do you dislike about Maxio? I think one thing that doesn't work well with Maxio is having so many different options. Sometimes I don't know what those options are, and I click on ![Emilia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emilia H.") EH Emilia H. Senior Financial Controller Mid-Market (51-1000 emp.) 10/26/2023 "SAAS software for revenue recognition" 4/5 What do you like best about Maxio? I truly enjoy using this app! It stands out for being fast, efficient, and, most importantly, highly reliable. Among the various apps I've tried, this one is certainly among the best. What I find especially remarkable is how simple it is to manage my funds with it. Review collected by and hosted on G2.com. What do you dislike about Maxio? I find slow customer service quite frustrating. Having to repeatedly follow up just to get issues resolved is not ideal. On top of that, it appears that the various departments do not communicate effectively, as we ended up receiving conflicting information from different representatives we contacted. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio is helping us transition our revenue recognition criteria. Review collected by and hosted on G2.com. Show More 11/3/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/23/2025 "Great user interface and customer service support team" 4/5 What do you like best about Maxio? User interface is very straightforward and intuitive. Also, I once reached out to the support team when I had an urgent issue, and had a very positive experience. The reps I worked with, Judith Sugala and Danielle, were sharp and quick to respond. Review collected by and hosted on G2.com. What do you dislike about Maxio? Unsure of capabilities / ease of use when it comes to using a credit based pricing system Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Ability to quickly check on overdue invoices, ability to issue credits and refunds, ability to quickly pull invoices and send them to clients. Ideally, it would be nice if MAXIO automatically followed up with clients whenever there was an overdue invoice, so that CS reps do not have to manually follow up with each of their clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AL Alison L. Director of Finance Small-Business (50 or fewer emp.) 6/20/2025 "Powerful Metrics, Great Customer Service" 4.5/5 What do you like best about Maxio? Maxio helps us stay on top of customer payments, eliminates a lot of potentual human error in invoicing, and it's extremely easy to export data all kinds of data for further analysis in Google Sheets. The customer support is some of the best in the industry. Review collected by and hosted on G2.com. What do you dislike about Maxio? There is a couple seconds latency whenever you navigate to a different page which can really add up and break your workflow. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio understands the difference between accounting revenue recognition and SaaS ARR, and the built-in reporting removes a lot of manual calculations for us. The invoicing options are sophisticated enough to accommodate custom enterprise billing. It automates a lot of our dunning process. It serves as a single source of truth for customer billing and payment history. Review collected by and hosted on G2.com. Show More Response from Sydney Zaun of Maxio [Editedit](https://www.g2.com/survey_responses/maxio-review-11316180/official_response/edit) Thank you for sharing your experience with Maxio. We're glad to hear that our platform has helped automate your billing processes and provided valuable reporting capabilities. We'll take note of the latency issue and work towards enhancing the user experience. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sonja C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sonja C.") SC Sonja C. Digital Account Success Coordinator Small-Business (50 or fewer emp.) 11/3/2025 "Efficient and User-Friendly, But Too Many Tabs Open" 5/5 What do you like best about Maxio? Maxio helps us keep all of our digital clients and their invoices all in one place making it efficient for our team. It's easy to use and I prefer it over other money handling systems. Review collected by and hosted on G2.com. What do you dislike about Maxio? Every new click opens up a new tab, I look up and I have 20 browsers open. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Streamlining client and money transactions Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KK Krushna K. Accountant Small-Business (50 or fewer emp.) 5/6/2025 "Maxio - Simplified SaaS Billing" 4/5 What do you like best about Maxio? Maxio is easy to understand and learn, it helps maintain accuracy in financial reporting and revenue recognition, streamlining audits and improving financial processes. Being an Accountant for SaaS companies this is very important factor that I liked about them. Also they are consistently improving their offerings. Review collected by and hosted on G2.com. What do you dislike about Maxio? Maxio has little onboarding process, Also there have been instances syncing not working with clould accounting software's Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? My client's charge their end customers on a different subscription model. Customers purchase the SaaS online Product or services for a specific period like Weekly or monthly, as soon the service is purchase Maxio allow us to charge the customer and it has robust API which is connected to the website so customers can see the points added in their account to use the product/services and they can pay instantly and Maxio takes care of the invoicing and bookkeeping for the client's. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ethan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan C.") EC Ethan C. VP of Finance Small-Business (50 or fewer emp.) 5/22/2025 "Solid potential hindered by a rough UI/UX" 3/5 What do you like best about Maxio? Maxio has helped automate the sending of invoices, which was the primary problem we were trying to solve as a small company. The onboarding process was thorough, but implementation required a lot of manual work and took significantly longer than we'd anticipated. Review collected by and hosted on G2.com. What do you dislike about Maxio? The tool itself is not very user friendly, and trying to navigate around it can be frustrating. Managing customer transactions/contracts is complicated. I worry that if our Maxio admin were to leave the business, it would be very difficult to get someone else up to speed in a reasonable amount of time. This introduces risk to the business. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? We were previously using a legacy tool for SaaS billing, and it wasn't scaling with our business. Maxio is built to thrive in the SaaS billing world, and it's made the invoicing process much more automated. Review collected by and hosted on G2.com. Show More Response from Sydney Zaun of Maxio [Editedit](https://www.g2.com/survey_responses/maxio-review-11208751/official_response/edit) Thank you for highlighting the benefits of using Maxio for automating your invoicing process. We acknowledge your concerns about the complexity of managing customer transactions/contracts and the potential risk to the business. We are actively working to make the tool more intuitive and user-friendly to mitigate these challenges. Current UserValidated ReviewerIncentivizedSource: Seller invite JO John O. CFO Mid-Market (51-1000 emp.) 11/12/2024 "Positive organizational impact" 4/5 What do you like best about Maxio? Automation and integration of deferred revenue management. Allowed us to move away from complex spreadsheets. Built in checks to ensure billing confinuity. Simplifies SaaS reporting. Review collected by and hosted on G2.com. What do you dislike about Maxio? A few quirks in the system that could still be ironed out, particularly in managing VAR billing relationships Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Move away from spreadsheets that were prone to error Review collected by and hosted on G2.com. Show More Response from Sydney Zaun of Maxio [Editedit](https://www.g2.com/survey_responses/maxio-review-10494758/official_response/edit) It's great to hear that Maxio has helped you move away from error-prone spreadsheets and streamline your billing processes. 11/5/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 2/9/2026 "Robust Contract Billing, but Reporting Could be more User-Friendly" 3.5/5 What do you like best about Maxio? robust billing capabilities when it comes to billing contracts Review collected by and hosted on G2.com. What do you dislike about Maxio? reporting is robust but not very user friendly Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? automating billing and collections. SFDC integration makes it seamless to receive and enter contract info saving time on data entry Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Warren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Warren B.") WB Warren B. VP of Finance Mid-Market (51-1000 emp.) 10/29/2025 "Easy to Use and Accurate, But Long-Term Deferred Revenue Needs Improvement" 5/5 What do you like best about Maxio? Very easy to use, provides accurate data, and customer service responds quickly. Review collected by and hosted on G2.com. What do you dislike about Maxio? Long -term deferred revenue issues associated with credit memos and no phone number to call customer service. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio provides our company with revenue recognition data to support ASC-606. They also solve how we invoice customers. Review collected by and hosted on G2.com. Show More Response from Sydney Zaun of Maxio [Editedit](https://www.g2.com/survey_responses/maxio-review-11880502/official_response/edit) We're glad to hear that you find Maxio easy to use and that it provides accurate data. We apologize for any inconvenience caused by the long-term deferred revenue issues and the lack of a phone number for customer service. We are continuously working to improve our system and customer support, and we appreciate your feedback. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 6/11/2025 "Don't look under this rock, it will bite you in the end." 0/5 What do you like best about Maxio? So far, there is nothing positive I can say about Maxio. And this is 2 years+ as a customer. Why I am still a customer, you may ask? A lot of resources went into the implementation and integration so leaving and turning on a new service isn't just something that happens overnight. Review collected by and hosted on G2.com. What do you dislike about Maxio? So far, pretty much everything. My team and I are daily users. The product is unreliable. There are daily miscues with invoicing, there are daily posting errors to QBO. The features don't perform as expected i.e. we have had a fair amount of issue with multi-frequency billing and client onboarding. The support is non-existent (not dramatizing this). And if you are lucky enough to get someone they "send it to a Senior Product Manager" who never does anything nor gets back to you. I now have 4-6 tickets for basic issues / bugs that are going on 6 months old. GO ELSEWHERE, for your sake! We waste countless hours chasing our tails with Maxio. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio isn't solving problems for our team these days, but rather creating issues for us which never get any attention and thus never get fixed. Review collected by and hosted on G2.com. 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