--- title: Maxio Reviews meta\_title: 'Maxio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 831 reviews by the users' company size, role or industry to find out how Maxio works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 831 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Maxio Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Maxio, simplifying invoice processing and enhancing revenue tracking significantly. [(130 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205183&qs=pros-and-cons#reviews) Users value the **efficient billing management** of Maxio, streamlining invoicing and integrating payments from multiple platforms. [(88 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204608&qs=pros-and-cons#reviews) Users value the **seamless integrations** of Maxio, enhancing billing, reporting, and overall revenue management efficiency. [(66 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204660&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of Maxio, highlighting quick responses and helpful assistance. [(62 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204871&qs=pros-and-cons#reviews) Users value the **easy navigation and automation** of Maxio's invoicing, making transactions seamless and efficient. [(62 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205056&qs=pros-and-cons#reviews) Users struggle with **poor reporting** , requiring manual exports and facing limitations in customization and flexibility. [(44 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1206673&qs=pros-and-cons#reviews) Users find the **missing features** in Maxio frustrating, particularly bulk invoicing and email collection capabilities. [(31 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204758&qs=pros-and-cons#reviews) Users face **integration issues** between Maxio and other tools, affecting functionality and requiring improvements in support and documentation. [(30 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205034&qs=pros-and-cons#reviews) Users experience **invoicing issues** due to clunky integrations and complex syncing processes between platforms like SFDC and QuickBooks. [(30 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1207131&qs=pros-and-cons#reviews) Users face **sync delays and support inconsistencies** with Maxio, along with limited testing options and invoicing issues. [(30 mentions)](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205478&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Maxio ##### 1. Ease of Use Users appreciate the **ease of use** of Maxio, simplifying invoice processing and enhancing revenue tracking significantly. [ See 130 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205183&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Jeff P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff P.") JP Jeff P. Mid-Market (51-1000 emp.) 4.5/5 "Very reliable and effective" What do you like about Maxio? Accounts are easy to find as there are many ways to search for them. Either by the transaction details or by just the invoice number. ##### 2. Billing Management Users value the **efficient billing management** of Maxio, streamlining invoicing and integrating payments from multiple platforms. [ See 88 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204608&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Jeff P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff P.") JP Jeff P. Mid-Market (51-1000 emp.) 4.5/5 "Very reliable and effective" What do you like about Maxio? Accounts are easy to find as there are many ways to search for them. Either by the transaction details or by just the invoice number. ##### 3. Integrations Users value the **seamless integrations** of Maxio, enhancing billing, reporting, and overall revenue management efficiency. [ See 66 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204660&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Oksana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oksana M.") OM Oksana M. Mid-Market (51-1000 emp.) 4.0/5 "Takes a Little Adjusting, but Worth It" What do you like about Maxio? very functional, easy billing, many reports ##### 4. Customer Support Users praise the **excellent customer support** of Maxio, highlighting quick responses and helpful assistance. [ See 62 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204871&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Granular Invoicing and Easy Navigation, But Room for Improvement" What do you like about Maxio? You can get pretty granular with the invoicing and collection cadences. Structurally as well it's very easy to navigate and pull reporting out. Help a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Fast Support and Great Integrations, But QBO Sync and Bad Debt Setup Need Work" What do you like about Maxio? I like how quick the support team is. I haven't waited longer than 24 hours to hear back. I also like that it integrates with HubSpot, QBO, and AvaT ##### 5. Invoicing Users value the **easy navigation and automation** of Maxio's invoicing, making transactions seamless and efficient. [ See 62 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205056&qs=pros-and-cons#reviews) See Related User Reviews ![Bev L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bev L.") BL Bev L. Mid-Market (51-1000 emp.) 5.0/5 "Perfect for our business" What do you like about Maxio? Maxio integration with QBO, Salesforce and Avalara is a huge time saver. I've never been more confident that billing is rock solid and we aren't missi ![Jeff P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff P.") JP Jeff P. Mid-Market (51-1000 emp.) 4.5/5 "Very reliable and effective" What do you like about Maxio? Accounts are easy to find as there are many ways to search for them. Either by the transaction details or by just the invoice number. ### 5 Cons or Disadvantages of Maxio ##### 1. Poor Reporting Users struggle with **poor reporting** , requiring manual exports and facing limitations in customization and flexibility. [ See 44 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1206673&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Robust Contract Billing, but Reporting Could be more User-Friendly" What do you dislike about Maxio? reporting is robust but not very user friendly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Granular Invoicing and Easy Navigation, But Room for Improvement" What do you dislike about Maxio? When needing to make a change to existing transactions already set up, I feel like the process can get complicated to get everything reporting correct ##### 2. Missing Features Users find the **missing features** in Maxio frustrating, particularly bulk invoicing and email collection capabilities. [ See 31 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1204758&qs=pros-and-cons#reviews) See Related User Reviews ![Hugo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo C.") HC Hugo C. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Data Organization and Navigation" What do you dislike about Maxio? The Integration with Maxio Payments isn't as seamless as it should/could be. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Reporting & Payments, But SaaS Optics + Chargify integration is still difficult to manage" What do you dislike about Maxio? The split between Core + AB is confusing, wish we could bulk send invoices to customers ( and allow them to bulk pay without signing up for portal), e ##### 3. Integration Issues Users face **integration issues** between Maxio and other tools, affecting functionality and requiring improvements in support and documentation. [ See 30 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205034&qs=pros-and-cons#reviews) See Related User Reviews ![Hugo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo C.") HC Hugo C. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Data Organization and Navigation" What do you dislike about Maxio? The Integration with Maxio Payments isn't as seamless as it should/could be. ![Marc C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc C.") MC Marc C. Mid-Market (51-1000 emp.) 4.5/5 "Exceptionally Flexible Billing Solution with Complexity Trade-Offs" What do you dislike about Maxio? Maxio has some really good features in Advanced Billing (formerly Chargify) and Maxio Core (formerly Saasoptics) but when you want to launch both a B2 ##### 4. Invoicing Issues Users experience **invoicing issues** due to clunky integrations and complex syncing processes between platforms like SFDC and QuickBooks. [ See 30 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1207131&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly Interface, But Invoicing Needs Improvement" What do you dislike about Maxio? Lack of itemized invoice in the way our company uses the platform. I am lead to believe that although we can export this data it is difficult (and may ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Reporting & Payments, But SaaS Optics + Chargify integration is still difficult to manage" What do you dislike about Maxio? The split between Core + AB is confusing, wish we could bulk send invoices to customers ( and allow them to bulk pay without signing up for portal), e ##### 5. Limitations Users face **sync delays and support inconsistencies** with Maxio, along with limited testing options and invoicing issues. [ See 30 mentions ](https://www.g2.com/products/maxio/reviews?filters%5Bsentiment_snippet%5D=1205478&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Unreliable Experience, But Support Tries to Help. Things get stuck in limbo" What do you dislike about Maxio? Things often get stuck, and I find myself repeatedly having to ask the chat for updates on certain files. Even the chat support sometimes responds wit YZ Yessie Z. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Invoicing, Needs User Guidance" What do you dislike about Maxio? I think one thing that doesn't work well with Maxio is having so many different options. Sometimes I don't know what those options are, and I click on ![Michelle M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle M.") MM Michelle M. Senior Technical Account Advisor Computer Software Small-Business (50 or fewer emp.) 10/21/2025 "Reliable Subscription Billing with Easy Integration" 5/5 What do you like best about Maxio? I have been using Chargeify since February 2017 and transitioning to Maxio in the past eighteen months has been beneficial for handling subscription billing in our SaaS company. I appreciate that it's easier to capture subscription-based billing compared to our previous system, Xero, allowing for more efficient billing processes. The platform was familiar since some of our colleagues had used it before, which made the transition smoother. I am very happy with the subscription-based billing capabilities of Maxio, which include streamlined revenue recognition reporting and an easy setup for SaaS subscription billing. The subscription billing and dunning processes are particularly useful and are used extensively. Additionally, I like that Maxio is integrated smoothly with our Salesforce instance. This integration enriches our workflow without requiring additional billing software. Maxio's ease of use and efficient billing system are compelling factors that would encourage me to repurchase the platform. On a recommendation scale of 1 to 10, I would rate Maxio a solid 10, as it significantly benefits our operations. Review collected by and hosted on G2.com. What do you dislike about Maxio? The setup of Maxio is quite challenging and requires a significant level of effort. This is especially true if data migration is involved. Ensuring clean data is crucial, and it seems like a time-consuming process upfront. Additionally, I find the tracking of contractions and expansions for accounts to be an area that could use improvement, as it might enhance the overall experience and functionality. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio streamlines revenue recognition reporting and simplifies subscription-based billing, making them easily reportable and manageable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite GS Greg S. 10/23/2025 "Organized Software with Room for a Friendlier Interface" 4.5/5 What do you like best about Maxio? I appreciate how well-organized Maxio is, and it produces good summary tables and spreadsheets that really benefit my work in accounting. The ability to print out spreadsheets and tables is particularly useful, as well as searching for customer information and handling invoices efficiently. Once I got the training, the setup was fine, which demonstrates the effectiveness of their training in making the software manageable. I rate the product a nine out of ten for recommendation, indicating my high satisfaction with its features and performance. Review collected by and hosted on G2.com. What do you dislike about Maxio? I feel that the interface of Maxio (formerly SaaSOptics and Chargify) could be more user-friendly. I would appreciate some buttons that give a basic explanation of what is needed. The setup required a little bit of training, which might be a challenge for some users initially. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? I use Maxio for customer research, invoicing, and accounting, offering organized data and producing useful summary tables and spreadsheets. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite EF Emilly F. Chief Financial Officer Small-Business (50 or fewer emp.) 8/12/2025 "Maxio is key to our everyday financial processes" 4/5 What do you like best about Maxio? Maxio is a comprehensive system that allows us to seamlessly invoice and track all revenue requirements including ARR. The integrations between Quickbooks and Hubspot are key to ensuring we have accurate information across all systems. We use Maxio daily and it is a key piece of our accounting processes. Once you understand the system it is easy to follow but can be tricky to wrap your head around in the beginning. Mitchell was our onboarding specialist and I still remember his patience and professionalism. Review collected by and hosted on G2.com. What do you dislike about Maxio? I find myself having to export to excel often and move report around. When selling through partners and the channel it can become difficult to use pre-canned reports and have to do manual work arounds. The product is expensive but am able to justify the spend. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio is making SAAS revenue tracking and invoicing easy and is saving us time and ensuring accuracy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Darin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darin J.") DJ Darin J. Chief Executive Officer Mid-Market (51-1000 emp.) 8/5/2025 "SaaSOptics is a Must Have for SaaS CEOs" 5/5 What do you like best about Maxio? SaaSOptics provides total clarity and insight into your SaaS business. Reports showing Logo, Gross MRR/ARR Churn, Net MRR/ARR Churn, New MRR/ARR, Contraction MRR/ARR, etc. are available and updated in real-time. SaaSOptics will change the way you manage your SaaS business and allow you and your team to focus on the KPIs that matter most to your business. What gets measured, gets managed and SaaSOptics proves this time and time again. This is a great application and a must-have for SaaS CEOs. Review collected by and hosted on G2.com. What do you dislike about Maxio? The UX could be optimized (user path optimization, minimization of clicks, etc.) and the UI needs some TLC / Updating to contemporary SaaS application standards. Minor UX / UI complaints aside, "content is king" and "form follows function" and SaaSOptics understands this. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Previously, we struggled to manually update and report on key SaaS metrics and KPIs. SaaSOptics has automated this process, freed up precious resources and enabled us to more effectively manage retention, churn and growth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/3/2025 "Fast Support and Great Integrations, But QBO Sync and Bad Debt Setup Need Work" 4/5 What do you like best about Maxio? I like how quick the support team is. I haven't waited longer than 24 hours to hear back. I also like that it integrates with HubSpot, QBO, and AvaTax. Review collected by and hosted on G2.com. What do you dislike about Maxio? I dislike how long the QBO sync takes. One other thing I have struggled with is understanding how bad debt should be used. I had issues figuring it out and got different responses for different support tickets. I finally understand how to enter bad debt transactions, but it took a couple different support tickets to get there. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio is solving the problem of sending out invoice reminders. I love that we can have an automated email cadence that sends out reminders. Maxio is also solving the problem of entering new transactions each renewal. Having the option to automatically renew a subscription at the end of the contract term is extremely helpful and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Carlos B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos B.") CB Carlos B. Onboarding Specialist Mid-Market (51-1000 emp.) 8/1/2025 "Reliable financial automation for growing SaaS companies." 5/5 What do you like best about Maxio? What I value most about Maxio is the ease with which it manages subscription-based billing and financial reporting. The integration allows for the consolidation of recurring revenue, key SaaS metrics, and accounting automation without complications. The platform is robust and easy to use. Review collected by and hosted on G2.com. What do you dislike about Maxio? At the beginning, the learning curve, especially when setting up complex products or revenue recognition rules. The interface can seem rigid if you are used to more visual tools, and some customizations require technical support. It would also be useful to have more native integrations, for example with tools like Power BI or regional CRMs. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Before using Maxio, we had difficulties consolidating key SaaS metrics and properly managing revenue recognition, especially with multiple subscription plans and customers in different currencies. Maxio solved these challenges by automating billing, centralizing reports, and facilitating audits with ASC 606 compliant reports. This has saved us valuable time, reduced manual errors, and improved the financial visibility of the business. Review collected by and hosted on G2.com. Show More Response from Sydney Zaun of Maxio [Editedit](https://www.g2.com/survey_responses/maxio-review-11466367/official_response/edit) We're glad to hear that you find Maxio easy to use and robust for managing subscription-based billing and financial reporting. We strive to provide a seamless experience for our customers. Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated DA DAWN A. ACCOUNTANT Mid-Market (51-1000 emp.) 10/23/2025 "Supportive Team and User-Friendly" 4/5 What do you like best about Maxio? I’ve been using Maxio for a few months, and it’s been quite a journey! The platform is easy to navigate but takes some time to really master. Thankfully, the Maxio team has always been there to help me out whenever I hit a tricky spot. They don’t just give generic answers — they really take the time to understand my questions and offer tailored solutions. Huge thanks to Maria and Anthony for always being so supportive and helpful! Review collected by and hosted on G2.com. What do you dislike about Maxio? It takes some time to load when I am processing deals/ Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Revenue recognition for annual charges (Advanced ARR Reports) serves as a checkpoint before syncing data to Xero. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/26/2025 "Granular Invoicing and Easy Navigation, But Room for Improvement" 3.5/5 What do you like best about Maxio? You can get pretty granular with the invoicing and collection cadences. Structurally as well it's very easy to navigate and pull reporting out. Help articles are fairly detailed so when issues come up I can often resolve them myself. Review collected by and hosted on G2.com. What do you dislike about Maxio? When needing to make a change to existing transactions already set up, I feel like the process can get complicated to get everything reporting correctly/in a way that's easy to follow when reviewing on the back end. It could also be a bit better with multicurrency invoicing and reporting. Some reports take a long time to load. A few are not exportable at all either and I've had to copy paste the data. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? It's a pretty great invoicing tool and integrates well with Salesforce Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MG Myroslava G. Financial Controller Mid-Market (51-1000 emp.) 10/30/2025 "Just try it - you won't be able to leave it!" 5/5 What do you like best about Maxio? The most easy way to connect all your sources of financial and billing information. Always upgrading, adding new features and providing excellent support. Review collected by and hosted on G2.com. What do you dislike about Maxio? Frankly speaking, when it comes to pricing, your manager may claim it's too much for Business Operations, but trust me - it is worth every dollar! Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Maxio helps to connect all our systems together, automate the whole billing process starting from the deal closing by Account Executive - we just have few clicks to transfer the closed deal into the invoice, revenue recognized, analytics by product/customer etc. That is very helpful and all in one! Review collected by and hosted on G2.com. Show More Response from Sydney Zaun of Maxio [Editedit](https://www.g2.com/survey_responses/maxio-review-11883925/official_response/edit) Thank you for your positive review! We understand the importance of providing excellent support and are glad to hear that you have had a great experience with Maxio! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Charles Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles Z.") CZ Charles Z. Co-Founder & Managing Partner Mid-Market (51-1000 emp.) 7/3/2025 "Absolutely Unacceptable – Broken Product with Zero Support" 0/5 What do you like best about Maxio? Literally there is nothign good about this product, so many bugs left and right. The product does not do what sales people say it deos. Review collected by and hosted on G2.com. What do you dislike about Maxio? Our company has been using this billing software and it is actively preventing us from collecting on outstanding invoices, putting the very viability of our business at risk. The software is riddled with critical issues that block payments and disrupt cash flow and worst of all, there is no real customer support to speak of. There is no phone number to call. Emails and tickets go unanswered. When we do manage to reach someone, all we get is finger-pointing and blame shifting no ownership, no resolution, and no accountability. It’s a never-ending game of hot potato, with no one stepping up to fix the problems they caused. This is not just frustrating, it’s irresponsible and dangerous. If a billing platform prevents its users from collecting money and offers no path to resolution, it’s not just a bad product, it’s a liability. We’ve wasted countless hours and lost significant revenue due to this broken system. Unless the company behind this software makes immediate and drastic changes, I cannot recommend this product to any business that relies on cash flow and basic support. Stay away. Your business depends on it. Review collected by and hosted on G2.com. What problems is Maxio solving and how is that benefiting you? Absolutely unacceptable. This billing software is actively preventing us from collecting on outstanding invoices, putting the viability of our business at risk. The product is full of issues that block payments and disrupt our ability to bring in cash. Worst of all, there is no real customer support. There is no phone number to call. Emails and tickets are ignored. When someone does respond, they pass the issue around without taking responsibility. Nobody takes ownership, and no one actually fixes the problem. It’s a constant game of hot potato, and we’re left holding the bag. This is more than just a frustrating experience—it’s reckless. A billing platform that blocks payments and offers no working support is not just unreliable, it’s dangerous to any business depending on timely cash collection. We’ve lost valuable time and revenue because of this system. Unless major changes are made immediately, I would strongly warn any business to stay away from this product. Your cash flow and operations depend on something far more reliable than what this company delivers. Review collected by and hosted on G2.com. Show More Response from Sydney Zaun of Maxio [Editedit](https://www.g2.com/survey_responses/maxio-review-11361758/official_response/edit) We apologize for the negative experience you've had with our billing software and the impact it's had on your business. What you’ve described is unacceptable, and we understand the urgency and seriousness of the issues you’ve raised. We appreciate you taking the time to speak with our Director of Support, Sebastian, to work on resolving your issues. We've escalated your concerns to the highest level and are committed to resolving this quickly. We value the opportunity to make this right and hope to restore your trust in the platform. Thank you again for bringing this to our attention. 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