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Mastercard Identity Review 360 Reviews & Product Details

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Mastercard Identity Review 360 Reviews (70)

Reviews

Mastercard Identity Review 360 Reviews (70)

4.6
70 reviews

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AB
Antonio B.
Risk and Dev Mgr
Enterprise (> 1000 emp.)
"Advanced yet simple to understand insights"
5/5
What do you like best about Mastercard Identity Review 360?

We heavily rely on the score given by Ekata, has allowed us to reduce our review rate, false positives and catch bad actors faster and easier. The insight on emails, addresses is very comprehensive. Integrating with their API is easy and intuitive, even with other third party fraud vendors. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

IP address data is basic, I know they are working on improving this and look forward to seeing great features in the near future. Coverage in Latin American markets is increasing, not full yet but really looking forward to it. Review collected by and hosted on G2.com.

AM
Andrew M.
Fraud Supervisor
Mid-Market (51-1000 emp.)
"Ekata greatly expedites manual review process"
5/5
What do you like best about Mastercard Identity Review 360?

We use Ekata's Identity Review tool in two ways.

1. Our analysts will use the tool during their manual review process. Ekata presents the data in an easily digestible yet insightful way that allows my team to make informed decisions in an efficient manner while minimizing risk to the business and our customers.

2. We use Identity Review in our highest-risk profile within our rule-based engine to determine an accept/review response. The tool is fantastic for making sure that our review queue is as fraud-rich as possible. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Honestly, I do not have anything negative to say about Ekata. The tool is immensely useful to our analysts and the Ekata staff has always been incredibly responsive and receptive to feedback. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"A more than competent people search engine for North America"
4/5
What do you like best about Mastercard Identity Review 360?

Easy to use interface and full functionality. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Information isn't always up to date and there is no real way of knowing if it is - other than calling. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great Product/Service"
5/5
What do you like best about Mastercard Identity Review 360?

I love that it assigns a number score and provides color to support it for visual effect. So many great features for fraud prevention I do not even know where I would begin. The product is superior to other competitors. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Nothing to dislike about this product, everything works great and helps us. Review collected by and hosted on G2.com.

RB
Richard B.
Director, Fraud Operations
Enterprise (> 1000 emp.)
"New Name, Same Great Product"
4/5
What do you like best about Mastercard Identity Review 360?

Ekata, formerly WhitePages Pro, gives my team a "one screen" view of additional verification about a given order, allowing them to both make decisions more quickly, and to make more accurate decisions. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

International coverage could be improved, although I am aware Ekata is limited by what data sources are available. Review collected by and hosted on G2.com.

RD
Roberta D.
Sr. Program Manager, e-Commerce Risk
Enterprise (> 1000 emp.)
"A "must-have" in the online fraud prevention toolkit"
5/5
What do you like best about Mastercard Identity Review 360?

User friendly tool, with a wealth of data to assist fraud prevention users with authentication and analysis. Comprehensive results on email/ip/address/phone/name and more, with the ability to expand the search of all data points and link more data to them. Great customer assistance program with exceptional receptivity to feedback, which produces consistent product improvement. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Nothing so far. My overall experience with the tool and team has been positive. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great to validate customers"
4.5/5
What do you like best about Mastercard Identity Review 360?

The team treats you as a partner and provides great data to make decisions. The team is also working to always provide a great product and increase their validation rates across the globe. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Limited data in some non-US locations, but the team is always trying to improve. Review collected by and hosted on G2.com.

Prashant R.
PR
Prashant R.
Vice President, Data Product Strategy
International Affairs
Mid-Market (51-1000 emp.)
"Excellent end-to-end solution"
5/5
What do you like best about Mastercard Identity Review 360?

Sophisticated API; quick response time; excellent data quality Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Not enough data elements, global reverse lookups would be great. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Decrease False Positives!"
5/5
What do you like best about Mastercard Identity Review 360?

Ekata’s intel assists with making sense of those grey orders! Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Not much to dislike - however there’s definitely room for improvement with Canadian content. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Effective basic identity review and transaction insights"
4/5
What do you like best about Mastercard Identity Review 360?

Network insights for volume of transactions connected to order info. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Business related transactions frequently appear as false positives. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity 3 days ago

What is Ekata used for?

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