Mastercard Identity Review 360 Reviews & Product Details

Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate the identities of their customers. With Ekata, businesses can confidently onboard new customers, prevent fraud, and ensure compliance with regulations. Ekata's Pro Insight is a comprehensive data analytics platform that empowers businesses to gain a deeper understanding of their customers' identities, behaviors, and preferences. With advanced analytics tools, including dashboards, visualizations, and reports, businesses can uncover key insights from their customer data and optimize their acquisition and retention strategies. With the Ekata Identity Engine, data from various sources is combined to create a unified view of each customer, while advanced machine learning and data modeling capabilities enable businesses to build predictive models for informed decision-making. In addition to Pro Insight, Ekata offers a suite of powerful APIs designed to help businesses verify and authenticate customer identities and mitigate fraud. These APIs include: • Account Opening API - Verifies new account applicants' identities, determines fraud risk and reduces onboarding friction, leading to improved customer acquisition rates, mitigating promotion abuse, and maintaining the businesses reputation. • Transaction Risk API - Detects potential fraud in real-time during transactions, decreasing chargebacks and losses, preventing fraudulent transactions and reducing false declines. • Address Risk API - Helps businesses validate and assess the risk associated with an address, reducing the chances of fraudulent activities related to fake or high-risk addresses while identifying low risk geographic zones to streamline the checkout process. • Phone Intelligence API - Provides real-time access to data on a phone number, enabling businesses to verify the phone number's owner and assess the risk associated with it, deterring fraudulent transactions, expediting low-risk sign-ups and simplifying sign-up flows. With Ekata, businesses can access high-quality, global identity data and verification solutions to help them drive growth, reduce fraud, and comply with regulatory requirements. Ekata's products are trusted by businesses around the world, from startups to Fortune 500 companies, and are backed by a team of experienced data scientists and customer support specialists.

Seller

Mastercard

Discussions

Mastercard Identity Review 360 Community

Languages Supported

German, English, French, Italian, Spanish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Justin Hom

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 70 real user reviews.

Perceived Cost

$$$$$

Mastercard Identity Review 360 Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Rochelle M.

risk investigator

Mid-Market (51-1000 emp.)

3/23/2024

"Ekata is useful"

5/5

What do you like best about Mastercard Identity Review 360?

It gives more information related to the customers identity Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Some are not specific. some are generilized. Review collected by and hosted on G2.com.

Pranami K.

Mid-Market (51-1000 emp.)

4/22/2023

"Insufficient or outdated information"

2/5

What do you like best about Mastercard Identity Review 360?

Basic information match to verify customers' identities Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Exact match is not provided and credential search become complicated with address and email search Review collected by and hosted on G2.com.

Varun K.

Senior Fraud Investigator

Enterprise (> 1000 emp.)

4/27/2023

"Adequate support"

2.5/5

What do you like best about Mastercard Identity Review 360?

Ekata helps in general verification of Personal Identifiable Information Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

User experience is sub par. Verification match is not deep. Review collected by and hosted on G2.com.

Galyna B.

Developer

Small-Business (50 or fewer emp.)

8/2/2022

"Good software"

4/5

What do you like best about Mastercard Identity Review 360?

Easy to use and navigate. Great for email verification Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Don't have any cons. Software is awesome, informative and very useful Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

12/7/2021

"Great tool for email, address and ip validation"

5/5

What do you like best about Mastercard Identity Review 360?

Risk score gives a comprehensive view of different parameters and mismatches that helps to determine whether the account or transaction is safe and to which level of risk Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Should expand address/phone information to other countries..currently its available for english speaking countries Review collected by and hosted on G2.com.

Recommendations to others considering Mastercard Identity Review 360:

Have been using it for several years..greatly pleased with the accuracy of results Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

Age of email, address linking. Risk score.ip information and type of phone number. This helps productivity as its a one stop solution to analyse basic parameters and risk Review collected by and hosted on G2.com.

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

Originally submitted 2/8/2019

"Find people easily"

3.5/5

What do you like best about Mastercard Identity Review 360?

I love the feature of being able to start typing a name and it navigating to where you need to be immediately. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Sometimes it lags and takes a bit before it catches up and loads the information. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

12/16/2020

"Accuracy using Ekata"

5/5

What do you like best about Mastercard Identity Review 360?

I started using Ekata when it was called WPP (White Pages Pro). With one click I can verify the information matches the order I'm reviewing for possible fraudulent activity. It gives information on the phone number, address and verifies if the email is valid. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

It's accurate only 70% of the time. I've been able to find the info I need utilizing free tools sometimes. Review collected by and hosted on G2.com.

Recommendations to others considering Mastercard Identity Review 360:

It's easy to use and fairly accurate when compared to other tools. It saves time because it's a one stop shop. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

I've been able to review orders, checking for fraudulent activity and ensuring that the information used is valid and matches the order. Review collected by and hosted on G2.com.

Vincent C.

Risk Management Analyst

Small-Business (50 or fewer emp.)

6/23/2020

"Beneficial in researching Address Verification"

5/5

What do you like best about Mastercard Identity Review 360?

Identity Review - Most helpful at looking at all angles of customer/address verification. Using the Identity search has been very useful tool as opposed to search by individual field, ie: address, phone or person, business. International searches have also improved. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Would like to see more consistent information from Canada and Mexico. Most of the information will show up as a valid address or location but there is not enough information about the address: who is listed there whether it be a person or business. Still limited information on international searches. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

One of the biggest issues I see is with visibility on customer emails. The email search is has the most consistent information I have seen compared to other research tools. Very helpful in narrowing down which customers to contact via email and how much I can trust the contact. Review collected by and hosted on G2.com.

Leanna M.

Small-Business (50 or fewer emp.)

2/26/2020

"Great Product For E-commerce Businesses"

5/5

What do you like best about Mastercard Identity Review 360?

I love the easy to read score. It gives at-a-glance Green Yellow Red zones that can help you decide if you need to investigate further. So much information is provided with links to see street views of addresses. IP address location, how long an email has been in service and who it is registered to. I love the new volatility information at the bottom of the page as well. If you are having a hard time determining the information this tool can offer some further clarification. The scores can be easily understood Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

There isn't anything I dislike. This product is so user friendly and easy to understand. This tool makes fraud determination so easy. We don't have to worry and guess as much as we were previously. I cannot think of one downside. The benefit we receive from Ekata in preventing fraud loss more than pays for the product itself. I would say one thing is perhaps provide multiple seat discounts on pricing. This could help drive more people to provide seats for their entire team. Review collected by and hosted on G2.com.

Recommendations to others considering Mastercard Identity Review 360:

It is so easy to use. Your team will not have to be expert data analysts to understand the information being presented. Review collected by and hosted on G2.com.

What problems is Mastercard Identity Review 360 solving and how is that benefiting you?

This is a huge tool to help us determine fraud orders. It has helped us cut our fraudulent orders down by quite a bit. We use it several times a day. Fraud is a huge issue with ECommerce companies. This tool clearly outlines a fraud score and shows a volatility rating at the bottom. It eliminates guess work and gives stats as to why you should or should not ship that order. Review collected by and hosted on G2.com.

Matt K.

Mid-Market (51-1000 emp.)

6/24/2020

"Easy to navigate, returns great information"

4/5

What do you like best about Mastercard Identity Review 360?

I like the new connections feature recently added to Ekata. I also like the email and phone location compared to the primary address feature. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Not much actually. Maybe the inability to search international phone searches Review collected by and hosted on G2.com.