# Maqpie Reviews **Vendor:** Maqpie **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.4/5.0 **Total Reviews:** 23 ## About Maqpie Maqpie is a real-time messaging solution that brings a chat between users to any SaaS without development at all. ## Maqpie Pros & Cons **What users like:** - Users appreciate the **ease of use** of Maqpie, benefiting from streamlined communication and a user-friendly setup. (3 reviews) - Users value the **seamless communication** in Maqpie, appreciating its integration and user-friendly mobile features. (2 reviews) - Users appreciate the **setup ease** of Maqpie, finding it straightforward and user-friendly for quick onboarding. (2 reviews) - Users appreciate the **unity in team communication** with Maqpie, simplifying messaging and file sharing in one platform. (2 reviews) - Users value the **easy integrations** of Maqpie, simplifying communication and enhancing functionality with various tools seamlessly. (1 reviews) - File Sharing (1 reviews) - Integrations (1 reviews) - Organization (1 reviews) - Project Management (1 reviews) - Simple (1 reviews) **What users dislike:** - Users feel the **limited features** of Maqpie restrict flexibility in customization and collaboration options. (2 reviews) - Users express frustration over **limited customization** , seeking more control over dashboard layout and flexible automation options. (1 reviews) - Users feel the **missing features** restrict customization options and limit overall flexibility for their workflows. (1 reviews) ## Maqpie Reviews ### 1. AI-Driven Workflow Automation in a Clean, Intuitive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Maqpie?** Maqpie's best thing is that it combines the AI-driven insights and workflow automation, combining into a clean and intuitive platform interface. This platform also lets us connect multiple tools and automate processes without much technical expertise. This platform also gives us the capability to trigger the workflows based on real-time data and also to integrate AI features into these workflows, which makes it more modern and powerful, to scale operations efficiently. **What do you dislike about Maqpie?** Though this platform is very powerful, its range of integration is a bit limited compared to other similar tools in this space. Some advanced workflows need a bit of trial and error to get the best configuration possible. Their documentation and onboarding of its resources can be more detailed for non-tech users. **What problems is Maqpie solving and how is that benefiting you?** Maqpie helps me eliminate repetitive manual tasks by helping us to implement automating workflows across different applications. This platform improves overall operational efficiency and reduces dependency on manual coordination. This platform also helps me to make faster decision-making by leveraging AI to act and process the data within the workflows. ### 2. Streamlined Team Communication with GDPR Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Randol B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Maqpie?** I like how Maqpie is lean, focused, and free from distractions, which perfectly suits our B2B team in Germany. It excels in team messaging and quick collaboration without being bloated with unnecessary features. The fact that it's GDPR-compliant by design is a big plus, as data stays within Europe and the privacy settings are clear. We don't have to worry about compliance risks while communicating internally. I also find the clean and intuitive interface great because everyone on the team started using it right away with almost no training. Additionally, the initial setup was straightforward and fast, simpler than other team tools we've tried. **What do you dislike about Maqpie?** While Maqpie is great for quick, lightweight team communication, it does have some limitations for our B2B workflow. The biggest one is that collaboration features are fairly basic—there’s no strong built-in task management, file versioning, or threaded conversations for deeper discussions. When a chat turns into a longer project, we often have to switch to other tools to keep track of action items. **What problems is Maqpie solving and how is that benefiting you?** Maqpie keeps our team communication focused, reducing reliance on long emails and meetings. It cuts response times, reduces misunderstandings, and keeps us aligned without the noise of bigger tools. We stay GDPR-compliant, all while managing urgent communication and quick feedback efficiently. ### 3. Simplified Dashboard, Yet Needs More Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Donald P. **Reviewed Date:** February 01, 2026 **What do you like best about Maqpie?** I like Maqpie's simple dashboard which lets me see key activities and manage things from one place, reducing the need to jump between tools. This is valuable to me because it saves my time and makes my workload feel more organized and less stressful. It was also easy to set up and manage. **What do you dislike about Maqpie?** Some features are limited and a few things still need more customization. For customization, I'd like more control over the dashboard layout, what widget I see and how they are arranged. Some features also feel limited in terms of setting, like automation rules and reporting options, which could be made more flexible to fit different needs workflow. **What problems is Maqpie solving and how is that benefiting you?** I use Maqpie to reduce manual work, keep things structured, and manage everything from a simple dashboard, saving time and reducing stress. ### 4. Maqpie review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Maqpie?** I really like how Maqpie looks inside my app. It doesn't look like some cheap plugin; it actually feels like part of the software. It’s also super light, so it doesn't slow everything down **What do you dislike about Maqpie?** it’s a bit too simple sometimes. If you want to do some complicated automation or connect it to a bunch of other apps, you might get stuck. Also, the help guides are okay, but sometimes I feel like I'm just clicking around to figure out how the advanced settings work. **What problems is Maqpie solving and how is that benefiting you?** Maqpie stops users from leaving your app by putting the chat and file sharing directly inside your interface, which keeps them focused and makes support much faster ### 5. Unifies Communication, Easy Setup, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Paul J. **Reviewed Date:** February 02, 2026 **What do you like best about Maqpie?** I love that Maqpie unifies team communication, so I don't have to rely on multiple apps for business messaging and file sharing. It effectively solves the problem of fragmented communication and information overload. The integration with various tools and software is smooth, enhancing functionality, especially with cloud sharing and project management tools. The initial setup was straightforward and user-friendly. **What do you dislike about Maqpie?** There's nothing I dislike at the moment about Maqpie. **What problems is Maqpie solving and how is that benefiting you?** I use Maqpie for business messaging and file sharing. It unifies team communication, so I don't have to rely on multiple apps and it solves the problem of fragmented communication and information overload. ### 6. Excellent messaging solution for team conversations at same time. **Rating:** 5.0/5.0 stars **Reviewed by:** Suchika D. | Accounts Assistant , Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Maqpie?** Right now, I have using only the messaging part of this company. At a same time we can do conversation with our teams and it is easy to use. Mobile messenger part is also good and efficient. **What do you dislike about Maqpie?** Least helpful is providing limited members to do conversations through chat at a same time. **What problems is Maqpie solving and how is that benefiting you?** Through mobile messaging we can connect with customers worldwide. Messaging someone is nice with fun and different emojis. Overall company providing easy messaging solutions for business with hassle-free. ### 7. Office Messaging with a Focus on Security and Privacy **Rating:** 5.0/5.0 stars **Reviewed by:** shweta m. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2020 **What do you like best about Maqpie?** Ideal for office settings, this chat option stands out with its user-friendly interface and straightforward chat room setup. It provides a lightweight and practical chatting experience that's sure to appeal to every company. With professional-grade features and strong security akin to Microsoft Teams or Skype, it's highly recommended. **What do you dislike about Maqpie?** Maqpie's main drawbacks include minimal customization and a restricted feature set. While it's easy to navigate, it falls short in allowing users to customize workflows or manage more sophisticated tasks. **Recommendations to others considering Maqpie:** Your office chat is secured by the Maqpie and you should go with this. **What problems is Maqpie solving and how is that benefiting you?** Maqpie is a customer service platform that empowers businesses to elevate customer support, reduce service expenditures, and enhance satisfaction. It streamlines ticket management, expedites issue resolution, and efficiently monitors feedback. Through AI-powered automation and self-service capabilities, Maqpie enriches service efficiency and customer interaction. ### 8. Zero hustle service **Rating:** 4.0/5.0 stars **Reviewed by:** Joshuva J. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Maqpie?** The realtime messaging service provider has proven efficient and convinent for SaaS and user interface. The realtime interactive interface has proven to be an helpful tool. **What do you dislike about Maqpie?** The limited customisation feature makes it limited to shape it to the project or task in hand and make it progress accordingly. **What problems is Maqpie solving and how is that benefiting you?** It helps eliminate the time spend in manual mailing via external sources of interbusiness communication. ### 9. "A Fun, Engaging Way to Learn About Math - Maqpie is a Winner!" **Rating:** 4.0/5.0 stars **Reviewed by:** Ruchit S. | UI/UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Maqpie?** The best thing about Maqpie is its ease of use. Maqpie is designed to be user-friendly and intuitive, so even those without technical experience can quickly learn how to use its features. It also has a wide range of features that allow users to manage their customer service teams and customer relationships in a very organized way. This includes automated workflows, real-time analytics, and customer segmentation. Additionally, Maqpie offers customer support services for businesses that need more personalized help. **What do you dislike about Maqpie?** Some of the main drawbacks of using Maqpie are the lack of customization and limited features. Maqpie is relatively simple to use, but it lacks the ability to customize your workflow and create more complex tasks. **What problems is Maqpie solving and how is that benefiting you?** Maqpie is a customer service platform that helps businesses improve customer service, reduce customer service costs, and increase customer satisfaction. It enables businesses to easily manage customer support tickets, quickly resolve customer inquiries, and efficiently track customer feedback. It also provides an automated customer service experience that includes self-service options and AI-driven customer support. This helps businesses to save time, reduce costs, and improve their customer service experience. Additionally, Maqpie offers data insights to help businesses understand customer needs and preferences, as well as analyze customer feedback. This helps businesses to better understand their customer base, identify opportunities for improvement, and tailor their customer service strategy. ### 10. Review on Maqpie on how efficient it was for myself and out team **Rating:** 4.5/5.0 stars **Reviewed by:** Alan B. | Sales assistant, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Maqpie?** Maqpie was very easy to set up and then very easy to use and get new members or existing employees connected. The messages were instant and made communication internally so much better. It also kept managemnet in close contact with all of their team members and also in touch with their peers this helped get jobs completed quicker and stopped the need for tickets being created. **What do you dislike about Maqpie?** There wasn't much to dislike with Maqpie i suppose the only thing was that he was a bit slow loading up sometimes and also logged some people out each day rather than just keep you logged in but we flagged this to their IT team and was in the pipeline to be fixed. **Recommendations to others considering Maqpie:** A very good software I would recommend trying. **What problems is Maqpie solving and how is that benefiting you?** Solving communications between staff and managers and C level directors. Email isnt always the fastest way to communicate and this really improved or communication and also cut down on the amount of tickets raised. ### 11. So easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2021 **What do you like best about Maqpie?** The thing I like best about maqpie is that it is so simple to use, and the employees seem to really enjoy using it as well. I personally have only used one other work chat, but this one has been my favorite. **What do you dislike about Maqpie?** I personally have not experienced anything to dislike with maqpie. I know however that if corporate ever wanted to change something they filed a complaint with IT and it was always fixed. **Recommendations to others considering Maqpie:** Super easy and affordable! **What problems is Maqpie solving and how is that benefiting you?** Communication in the workplace has all in all been a lot better since we started using this. We're able to receive more immediate feedback and it seems like people check it more frequently than emails ### 12. Excellent Network Tool For Trace **Rating:** 4.5/5.0 stars **Reviewed by:** Safeer C. | Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Maqpie?** Best think i like with magpie that it provides the end to end connectivity from network standpoint and all relevant details such as ip, speed etc **What do you dislike about Maqpie?** I don't have anything as of now to dislike the product Magpie **What problems is Maqpie solving and how is that benefiting you?** To perform end to end trace , ping test for network connectivity ### 13. Maqpie : A perfect Messenger **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Maqpie?** The chat widget is the best part of this App. **What do you dislike about Maqpie?** Full-screen inbox messenger can be made easier to screen. **Recommendations to others considering Maqpie:** Full-screen inbox messenger can be made easier to screen. **What problems is Maqpie solving and how is that benefiting you?** I handle all my business-related messages and documents with this software. ### 14. Maqpie is one of the best business communication software that I have tested **Rating:** 4.0/5.0 stars **Reviewed by:** malcom c. | Associate Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2020 **What do you like best about Maqpie?** Maqpie is one of the best business communication software that I have tested since first it is very easy to install and use the learning curve is very low so it helps everyone in the company since you do not need a tutorial or follow-up on staff for its use its interface is very light and without many complications another point in its favor maqpie also offers us a live chat which helps us to interact in real time with all our employees and offer solutions in real time and also serves us for seminars or information about our company **What do you dislike about Maqpie?** Actually we have not had problems with maqpie since it is very efficient and meets all the expectations it promises if you had to comment on something that you are not very happy with it is that sometimes like all software it crashes and you have to go out and log in again it is something minimal but they should improve a little that of the rest we recommend a thousand percent to maqpie for small and large companies **What problems is Maqpie solving and how is that benefiting you?** Maqpie currently helps us with internal communication throughout the company, facilitating communication among all our employees and providing an immediate response to all business problems. ### 15. Much productive with video conferencing **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2020 **What do you like best about Maqpie?** Its very easy to create an account and use it. Great with very high and clear videos with video conferencing. Screen sharing capabilities makes easy to train users at different locations. **What do you dislike about Maqpie?** Good software for video conferencing and screen sharing **Recommendations to others considering Maqpie:** Yes it's have incredible support team and it's not expensive. **What problems is Maqpie solving and how is that benefiting you?** I like the quality of videos calls that Maqpie has. It's not expensive. Their customer service is very friendly and responsive. ### 16. Maqpie: New Cloud Massaging service **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan Hundre S. | Cloud Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Maqpie?** Maqpie is newly develop Massaging service in the Saas Infrastructure. It is very easy to user and user friendly. Cost-Saving. Provide the better security. **What do you dislike about Maqpie?** Need to work on application Performance. it is stuck on sometimes. **Recommendations to others considering Maqpie:** Yes, It is very nice application of use your orgranization. **What problems is Maqpie solving and how is that benefiting you?** I am recently working started in maqpie so communication is efficient for our employee staff and clients. ### 17. very safe and reliable chat **Rating:** 3.5/5.0 stars **Reviewed by:** Peter J. | Senior Software Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Maqpie?** maqpie is very easy to use and to integrate in addition its chat widget makes its great system to communicate also has a free version that we decided to use for the first time to know a little more about maqpie before buying it since its chat is very safe **What do you dislike about Maqpie?** so far, the only inconvenience we have had with maqpie is that sometimes the application freezes and I have to go out and log in again what is annoying **What problems is Maqpie solving and how is that benefiting you?** maqpie helps us to have a more fluid, direct and real-time communication channel with our clients and in our company, increasing our production and efficiency ### 18. excellent reliable and fast chat **Rating:** 4.0/5.0 stars **Reviewed by:** Miranda P. | Ingeniero en sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2019 **What do you like best about Maqpie?** Maqpie is a very easy to use and reliable chat widget right now we are using it so that our customers can use it directly from the application and has increased our efficiency by allowing a fluid communication between users. So far a perfect application has been maintained **What do you dislike about Maqpie?** We have no complaints with maqpie meets our expectations **What problems is Maqpie solving and how is that benefiting you?** Now we have an efficient communication channel between our clients and also our staff can communicate efficiently without distractions ### 19. A Must-Use Live Chat Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Juwon B. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Maqpie?** Maqpie provides website with live chat that allows us to interact with them and they with each other easily. We have been able to resolve several customer challenges related to our services using Maqpie as our chat tool. It is very easy to integrate into your website. They also make themselves available to answer queries from us whenever we have questions about the product. It is a must-use for every website **What do you dislike about Maqpie?** There is nothing to be critical about. It works seamlessly on our website and our customers are happy as we can engage them in real-time **Recommendations to others considering Maqpie:** If you are looking for a tool that allows you to engage your clients and customers in real-time, try Maqpie. It works **What problems is Maqpie solving and how is that benefiting you?** Maqpie makes it possible to engage our customers in real-time and proffer solutions to the problems they have which are related to our services. It is really great because we have been able to close several deals through it ### 20. Easy Coommunication **Rating:** 4.5/5.0 stars **Reviewed by:** Williams J. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Maqpie?** We experienced a perfecty integration process while integrating it to our app. Their team helped us got through it and our platform wwas ready to use on time. Good customer support, that could help us through the integration process. It fully functional and useful to get users to communicate with themselves on your app, and also communicate securely with you. **What do you dislike about Maqpie?** This is the most satisfactory software that we have used in recent time. No dislikes. **Recommendations to others considering Maqpie:** This is headed in the right direction. **What problems is Maqpie solving and how is that benefiting you?** We achieved a smooth integration into our app. And with the communication widget in place, we have better interactions with our users. That has brought us more profits. ### 21. I got the best of Chat Widgets **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2019 **What do you like best about Maqpie?** I got the best of Chat Widgets on our applications and platforms using maqpie. A nice thing about it is that it supports branding and customizing your chats widget to suit a particular brand of yours. It is absolutely an awesome communication system that brings in better communication line with you and your users, and can also work as a chat tool among your users. **What do you dislike about Maqpie?** I couldn't ascertain that there is any setback. It is really smooth and perfect for me **Recommendations to others considering Maqpie:** Maqpie is something I would recommend for you **What problems is Maqpie solving and how is that benefiting you?** Got it into our platforms and it gave a wonderful chat function with our users. They can chat with us instantly anytime they have issues to discuss. ### 22. Maqpie Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about Maqpie?** Magpie offer interesting projects with good, friendly, agile professionals. Developers are very good at working in teams, paring, and sharing information. Some good in-house training sessions in the past. **What do you dislike about Maqpie?** It is subjected to rapid business cycles - lots of work hire, lack of work let go. **Recommendations to others considering Maqpie:** Its an important platform that every company needs **What problems is Maqpie solving and how is that benefiting you?** Company hasn't completely recovered from the merge/unmerge with Green Energy Corp. As a result, they are subject to rapid business cycles - lots of work hire, lack of work let go. ### 23. Simple and easy chatting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2018 **What do you like best about Maqpie?** I like how user-friendly this application is. I only started using it a few months ago but I found that it is a lot easier than other apps such as skype. **What do you dislike about Maqpie?** The only thing I really dislike is that the program does freeze occassionally which means I have to sign in to it often which is a pain **What problems is Maqpie solving and how is that benefiting you?** I have the ability to speak in a more personable way with coworkers that are not in the office. This has really helped improve business relationships ## Maqpie Discussions - [What is Maqpie used for?](https://www.g2.com/discussions/what-is-maqpie-used-for) - [Does it allow third party integration?](https://www.g2.com/discussions/13233-does-it-allow-third-party-integration) - 1 upvote - [View Maqpie pricing details and edition comparison](https://www.g2.com/products/maqpie/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A38%3A51+-0500&secure%5Bsession_id%5D=b395c071-f772-4bcd-842d-399c54b4f4ca&secure%5Btoken%5D=054e11d03952eeba9a6ad3dcb023cef04741962e44f2652f68a7a41e9e58356a&format=llm_user) ## Maqpie Features **Business Instant Messaging** - File Sharing - Notifications - Search **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Generative AI - Business Instant Messaging** - Text Summarization **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction ## Top Maqpie Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,194 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,644 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,365 reviews)