--- title: Maplytics Reviews meta_title: 'Maplytics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Maplytics works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 19 scale: '5' date_modified: '2026-10-23' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence ---

Maplytics Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the excellent customer support from Maplytics, noting fast responses and effective solutions to their inquiries. (6 mentions)
Users value the route optimization feature in Maplytics, enhancing trip planning and customer visit efficiency. (2 mentions)
Users value the design quality of Maplytics, enhancing their efficiency in mapping and navigation tasks. (1 mentions)
Users value the free services of Maplytics, enhancing their experience with prompt and supportive assistance from the team. (1 mentions)
Users appreciate the ease of implementation of Maplytics, benefiting from one-on-one setup and training support. (1 mentions)
Users find the inaccurate geolocation in Maplytics frustrating, wishing for a more intuitive drag-and-drop feature. (1 mentions)
Users find the lack of intuitive map interactions in Maplytics frustrating, hindering efficient management of locations. (1 mentions)
Users feel that the training and documentation are lacking, hindering their ability to effectively use Maplytics. (1 mentions)

Top Pros or Advantages of Maplytics

Top Cons or Disadvantages of Maplytics

Maplytics Reviews (19)

Reviews

Maplytics Reviews (19)

4.7
19 reviews
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Jason K.
JK
Jason K.
Small-Business (50 or fewer emp.)
"Effortless CRM Integration with Maplytics"
5/5
What do you like best about Maplytics?

I really like that Maplytics is very easy to use. It integrates well with CRM Dynamics, which was a key reason we chose it. The setup was very easy too, which was a big plus. Maplytics helps us plan our trips efficiently, allowing us to visit customers face to face by showing us their locations on a map. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

None Review collected by and hosted on G2.com.

Ed B.
EB
Ed B.
Email Project Coordinator
Mid-Market (51-1000 emp.)
"Best CRM Mapping Tool!"
5/5
What do you like best about Maplytics?

Mapping our Dynamics CRM System Views is super helpful. It allows us to quickly see where our distributors are located, and it also allows us to plot a radius around a specific location to pinpoint the closest distributor. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

So far, I haven’t found anything I dislike about the program. It works perfectly for our needs and does exactly what we were looking for. Review collected by and hosted on G2.com.

MJ
Michael J.
Mid-Market (51-1000 emp.)
"Easy Route Planning and Seamless CRM Integration with Maplytics"
5/5
What do you like best about Maplytics?

Maplytics is easy to use with many different tools. It makes it easy to plan routes to make customer visits as efficient as possible. The Maplytics team is very knowledgeable and was able to help us integrate their solution with our CRM in no time. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

So far we have not found anything we do not like about Maplytics. Review collected by and hosted on G2.com.

VS
Vincent S.
Group IT Manager
Small-Business (50 or fewer emp.)
"Mapping Technology To Enhance Territory Management & Development"
4.5/5
What do you like best about Maplytics?

The team at Maplytics have been terrific in assisting us to implement Maplytics into Pope’s USA operations, particularly with the setup and startup of the Territory Management module. Quoting Pope’s USA National Sales and Manager Chri Sipola, “the tech staff at Maplytics are highly capable, illustrate and explain the technology and tools in a clear, practical way and are very responsive to questions and problems – a wonderful technology partner!”.

Vincent Schroen

Pope Group IT Manager Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

There are no dislikes regarding Maplytics to date. Review collected by and hosted on G2.com.

Larch M.
LM
Larch M.
Support Services Architect
Small-Business (50 or fewer emp.)
"Effortless Route Planning & Seamless CRM Integration"
5/5
What do you like best about Maplytics?

I really like how Maplytics integrates with our Dynamics CRM environment. My favorite feature is the ability to create routes ahead of time and save them for future dates. It's been very helpful, especially since we've struggled to pinpoint where our customers are and plan trips for our salesmen. Now we can plan a trip, save it, and take it later. The setup was made very easy by the team, who provided one-on-one setup and training, which was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Nothing Review collected by and hosted on G2.com.

Jessica S.
JS
Jessica S.
CRM Solutions Lead
"Game-Changer for Sales Routing with Fantastic Support"
5/5
What do you like best about Maplytics?

I really appreciate the ability of Maplytics to create different PINs for different records, as it enhances my efficiency in mapping and navigation tasks. The ease with which I can route to these records further simplifies my workflow, making it a highly effective tool for my sales organization. Additionally, the quality of support provided by Maplytics is commendable, as they have consistently been responsive and helpful in addressing any issues or questions I might have. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

I don’t like the lack of a Google Maps-like click-to-drag experience in Maplytics. I would prefer if I could click and drag the current PIN to a different location using the screen, which would make managing map points more intuitive. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Best Maplytics Solution for Dynamics 365 CRM—Bar None"
5/5
What do you like best about Maplytics?

It is the best Maplytics solution for Dynamics 365 CRM - bar none. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Not sure there is anything I can point to. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Automatic territory assignment and Area of Service: strong functions"
4.5/5
What do you like best about Maplytics?

Automatic territory assignment via rules and the Area of Service function Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Very extensive and partly unclear in the documentation explained. One needs human support. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
CM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Solid mapping tool for Dynamics 365 with good support"
4.5/5
What do you like best about Maplytics?

Maplytics integrates well into Dynamics 365 and is largely intuitive to use. The map-based visualization of CRM data adds genuine value for territory planning and customer analysis. The support team was responsive and helpful when we had questions during setup. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Documentation could be more detailed in certain areas, but overall it is manageable. Review collected by and hosted on G2.com.

Verified User in Consumer Services
CC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Easy to Use, Well-Connected to D365, and Backed by Great Support!"
5/5
What do you like best about Maplytics?

Ease of use, connection with CE, configuration, and support. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Little slower at times and doesn't accept large shp files for upload. Review collected by and hosted on G2.com.