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Maplytics Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the excellent customer support from Maplytics, noting fast responses and effective solutions to their inquiries. (6 mentions)
Users value the route optimization feature in Maplytics, enhancing trip planning and customer visit efficiency. (2 mentions)
Users value the design quality of Maplytics, enhancing their efficiency in mapping and navigation tasks. (1 mentions)
Users value the free services of Maplytics, enhancing their experience with prompt and supportive assistance from the team. (1 mentions)
Users appreciate the ease of implementation of Maplytics, benefiting from one-on-one setup and training support. (1 mentions)
Users find the inaccurate geolocation in Maplytics frustrating, wishing for a more intuitive drag-and-drop feature. (1 mentions)
Users find the lack of intuitive map interactions in Maplytics frustrating, hindering efficient management of locations. (1 mentions)
Users feel that the training and documentation are lacking, hindering their ability to effectively use Maplytics. (1 mentions)

Top Pros or Advantages of Maplytics

1. Customer Support
Users praise the excellent customer support from Maplytics, noting fast responses and effective solutions to their inquiries.
See 6 mentions

See Related User Reviews

Larch M.
LM

Larch M.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Route Planning & Seamless CRM Integration"

What do you like about Maplytics?

I really like how Maplytics integrates with our Dynamics CRM environment. My favorite feature is the ability to create routes ahead of time and save t

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Inogic Support: Fast Responses and Quick Resolutions"

What do you like about Maplytics?

The support we have received from the team at Inogic has been excellent - fast response times and quick resolutions.

2. Route Optimization
Users value the route optimization feature in Maplytics, enhancing trip planning and customer visit efficiency.
See 2 mentions

See Related User Reviews

Larch M.
LM

Larch M.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Route Planning & Seamless CRM Integration"

What do you like about Maplytics?

I really like how Maplytics integrates with our Dynamics CRM environment. My favorite feature is the ability to create routes ahead of time and save t

ale h.
AH

ale h.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful tool with amazing product support!"

What do you like about Maplytics?

Powerful tool that enables our sales organization to visualize their D365 records to effectively plan visits and create routes in a few clicks. The su

3. Design Quality
Users value the design quality of Maplytics, enhancing their efficiency in mapping and navigation tasks.
See 1 mentions

See Related User Reviews

Jessica S.
JS

Jessica S.

5.0/5

"Game-Changer for Sales Routing with Fantastic Support"

What do you like about Maplytics?

I really appreciate the ability of Maplytics to create different PINs for different records, as it enhances my efficiency in mapping and navigation ta

4. Free Services
Users value the free services of Maplytics, enhancing their experience with prompt and supportive assistance from the team.
See 1 mentions

See Related User Reviews

ale h.
AH

ale h.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful tool with amazing product support!"

What do you like about Maplytics?

Powerful tool that enables our sales organization to visualize their D365 records to effectively plan visits and create routes in a few clicks. The su

5. Implementation Ease
Users appreciate the ease of implementation of Maplytics, benefiting from one-on-one setup and training support.
See 1 mentions

See Related User Reviews

Larch M.
LM

Larch M.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Route Planning & Seamless CRM Integration"

What do you like about Maplytics?

I really like how Maplytics integrates with our Dynamics CRM environment. My favorite feature is the ability to create routes ahead of time and save t

Top Cons or Disadvantages of Maplytics

1. Inaccurate Geolocation
Users find the inaccurate geolocation in Maplytics frustrating, wishing for a more intuitive drag-and-drop feature.
See 1 mentions

See Related User Reviews

Jessica S.
JS

Jessica S.

5.0/5

"Game-Changer for Sales Routing with Fantastic Support"

What do you dislike about Maplytics?

I don’t like the lack of a Google Maps-like click-to-drag experience in Maplytics. I would prefer if I could click and drag the current PIN to a diffe

2. Not Intuitive
Users find the lack of intuitive map interactions in Maplytics frustrating, hindering efficient management of locations.
See 1 mentions

See Related User Reviews

Jessica S.
JS

Jessica S.

5.0/5

"Game-Changer for Sales Routing with Fantastic Support"

What do you dislike about Maplytics?

I don’t like the lack of a Google Maps-like click-to-drag experience in Maplytics. I would prefer if I could click and drag the current PIN to a diffe

3. Training Deficiency
Users feel that the training and documentation are lacking, hindering their ability to effectively use Maplytics.
See 1 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional geo-based tool. Great for visualization and analytics. Excellent Customer Service."

What do you dislike about Maplytics?

- Better UI navigation and instructions - Training and documentation could use some updates or refinements

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Maplytics Reviews (19)

Reviews

Maplytics Reviews (19)

4.7
19 reviews
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SG2 N.
SN
SG2 N.
Vice President CRM - Application Development team
Small-Business (50 or fewer emp.)
"Absolutely Loved the Product - Maplytics from Inogic and Assistance"
5/5
What do you like best about Maplytics?

I knew Maplytics product in my previous company and how useful it was. So I proposed same product at Antares and Maplytics turn out to the expectation. It made Sales Trip more productive and Geographic analytics seamless.

Maplytics Sales Team experience was very smooth and Inogic Sales and Support team are very cooperative and help in every step of the journey. Appreciate all the hard work from Inogic team. Thank you. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Mapytics Product does excellent job and Team do review our feedback and resolve any new requested features quickly. Review collected by and hosted on G2.com.

Verified User in Textiles
AT
Verified User in Textiles
Mid-Market (51-1000 emp.)
"Fornitore top"
4.5/5
What do you like best about Maplytics?

very useful for managing maps on Dynamics 365 Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

the system is fine as it is, it doesn't need anything else Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent Inogic Support: Fast Responses and Quick Resolutions"
5/5
What do you like best about Maplytics?

The support we have received from the team at Inogic has been excellent - fast response times and quick resolutions. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

We are new users to Maplytics, but so far so good. No complaints. Review collected by and hosted on G2.com.

Verified User in Manufacturing
CM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Exceptional geo-based tool. Great for visualization and analytics. Excellent Customer Service."
5/5
What do you like best about Maplytics?

- Product features

- Fairly extensive documentation

- Amazing customer support Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

- Better UI navigation and instructions

- Training and documentation could use some updates or refinements Review collected by and hosted on G2.com.

ale h.
AH
ale h.
CRM Business Analyst
Mid-Market (51-1000 emp.)
"Powerful tool with amazing product support!"
5/5
What do you like best about Maplytics?

Powerful tool that enables our sales organization to visualize their D365 records to effectively plan visits and create routes in a few clicks. The support from Inogic team has been amazing by answering questions promptly and addressing issues as they arise within 24 hours. Highly recommend the tool and very thankful for the outstanding support through the process. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

creating effective training materials to share with users. Review collected by and hosted on G2.com.

Lakshman M.
LM
Lakshman M.
Technical Lead
Mid-Market (51-1000 emp.)
"Intelligence that simplifies the location positioning"
4/5
What do you like best about Maplytics?

The best & preferable solutions of Microsoft Dynamics 365 CRM with high-end features like heat maps, geo analysis, auto-scheduling and many other unique features Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

There are no dislikes with Maplytics as it offers really unique features in the market. The best feature is routing & offering the best route for the users to optimize the routes Review collected by and hosted on G2.com.

José B.
JB
José B.
Consultor de sostenibilidad
Small-Business (50 or fewer emp.)
"A very powerful tool to locate leads with great potential"
5/5
What do you like best about Maplytics?

The great variety of being able to have feasible and fast data to generate high-potential leads Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

For now, I have nothing negative to comment on. Review collected by and hosted on G2.com.

Ishan N.
IN
Ishan N.
Senior Research Fellow
Small-Business (50 or fewer emp.)
"basically a visualisation and mapping tool to integrate with"
4/5
What do you like best about Maplytics?

With optimized routing and visualization, automated scheduling, radius search, data visualization, Geo targetting etc. and the user can create multiple instances at one go. Advanced analytics and in-depth location feature as well. Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Integrates bing maps with Microsoft 365 crm; geospatial integration cannot be tested on unstructured environments. only email support and no call support as of now. no support for debian. Review collected by and hosted on G2.com.

Sudin T.
ST
Sudin T.
L1/L2 System Administrator
Small-Business (50 or fewer emp.)
"Good analytical skills"
3.5/5
What do you like best about Maplytics?

Easy to use

Advance tools

Customer support Review collected by and hosted on G2.com.

What do you dislike about Maplytics?

Not easy to use for the beginners and also heavy tools Review collected by and hosted on G2.com.
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