# MantisBT Reviews **Vendor:** MantisBT **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.0/5.0 **Total Reviews:** 80 ## About MantisBT Mantis Bug Tracker (MantisBT) is a free, open-source, web-based issue tracking system designed to help teams manage and track software defects and project tasks efficiently. Developed in PHP, MantisBT supports multiple database backends, including MySQL, MS SQL, and PostgreSQL, and is compatible with various operating systems such as Windows, Linux, and macOS. Its user-friendly interface and customizable workflows make it suitable for both small teams and large organizations. Key Features and Functionality: - Issue Tracking System: Allows users to report and monitor bugs and issues throughout the software development lifecycle. - Project Management: Supports management of multiple projects and sub-projects with distinct access controls. - Customizable Workflow: Enables teams to tailor issue handling processes to match their specific workflow requirements. - User Access Control: Administrators can define user roles and permissions, ensuring appropriate access levels within the system. - Email Notification System: Sends automatic notifications to keep team members informed about issue updates and changes. - Custom Fields: Allows the addition of custom fields to issues, providing flexibility to capture project-specific information. - Time Tracking: Facilitates monitoring of time spent on issues, aiding in resource management and project planning. - Roadmap and Changelog: Enables creation of roadmaps for future versions and changelogs for completed work, enhancing project transparency. - Attachments: Supports file attachments to issues, allowing for comprehensive documentation and context. - Search and Filter: Provides robust search and filtering capabilities to quickly locate and manage issues. - Reporting and Analytics: Includes built-in reporting tools to offer insights into project status and performance. - Plugin System: Offers an event-driven plugin system for extending functionality through both official and third-party plugins. - Mobile Access: Ensures accessibility on mobile devices, allowing team members to manage issues on the go. - Localization: Supports multiple languages, making it accessible to a global user base. - User Management: Facilitates efficient management of user accounts and roles within the system. - Role-Based Permissions: Allows assignment of specific permissions based on user roles, enhancing security and control. - Audit Trail: Maintains a history of changes and updates to issues, ensuring accountability and traceability. - REST API: Provides a RESTful API for integration with other tools and systems. - Integration with Version Control Systems: Supports integration with various version control systems, streamlining development workflows. - Two-Factor Authentication: Enhances security by supporting two-factor authentication for user accounts. - Task Management: Facilitates assignment and tracking of tasks within projects. - Workflow Management: Allows customization and management of workflows to suit project needs. Primary Value and User Solutions: MantisBT provides a comprehensive solution for teams seeking an efficient and customizable platform to track issues and manage projects. Its intuitive interface and flexible features enable seamless collaboration among developers, project managers, and stakeholders. By offering customizable workflows, robust access controls, and integration capabilities, MantisBT helps organizations streamline their development processes, improve communication, and deliver high-quality software products. ## MantisBT Pros & Cons **What users like:** - Users value the **customization options** of MantisBT, making it ideal for startups to tailor to their needs. (1 reviews) - Users value the **flexibility** of MantisBT, particularly for startups seeking customization and open-source solutions. (1 reviews) - Users value the **open source and customizable nature** of MantisBT, making it ideal for start-ups. (1 reviews) **What users dislike:** - Users notice the **outdated interface** of MantisBT, though many feel it's not a significant concern. (1 reviews) ## MantisBT Reviews ### 1. Good bug tracker if you have a tight budget **Rating:** 3.5/5.0 stars **Reviewed by:** Kristel A. | Lead Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about MantisBT?** It is open source and customizable so it's great for start-ups **What do you dislike about MantisBT?** The interface is a bit outdated but this is not an issue **What problems is MantisBT solving and how is that benefiting you?** Bug tracking and provided insights about the bugs, the reporters and the developers like resolution time, number of reported bugs per month so it can help us have visibility about recurring bugs and the evolution of our product ### 2. Mantis(BT) - A web based application for bug tracking and project management **Rating:** 2.0/5.0 stars **Reviewed by:** Ashish J. | Software Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about MantisBT?** Mantis BT is open source and we can Modify the software as per our needs, the design is very user-friendly and easy to use. **What do you dislike about MantisBT?** Mantis does not have workflow management or test cases management. It has limited support for reports thus sometimes it's not very useful. **What problems is MantisBT solving and how is that benefiting you?** Mantis BT is helping us with bug tracking, bug resolution, and project management thus helping the team track project milestones, set project goals and deadlines, and manage project resources. ### 3. Developer friendly defect tracking system for collaborating Dev and QA **Rating:** 5.0/5.0 stars **Reviewed by:** Chamal Ayesh W. | Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about MantisBT?** Mantis supports all types of document uploading that will give developers or QA to verify and identify any reported defect very quickly. The email notification function in Mantis is handy and make thing easier. Mantis is free and open-source. Using Mantis, I can track every stage in the software testing cycle. Mantis is well tested and maintained beautifully by the creators. Mantis is a widely used defect tracking tool all over the world. The main features I like most are user management, summary, mail notification, and exporting part. **What do you dislike about MantisBT?** Since it is based on PHP, it inherits some slowness, and sometimes it is hard to set up email notifications depending on the different server environments. **Recommendations to others considering MantisBT:** Mantis is the best tool in the market for defect tracking. I highly recommend it to anyone who is looking for an open-source good quality bug tracking tool. **What problems is MantisBT solving and how is that benefiting you?** I am using Mantis for defect tracking. It is straightforward to use and well organized. ### 4. MantisBT - Open-Source Tracking Software Ideal for Small Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about MantisBT?** MantisBT is very intuitive and straightforward if your team does not have much need for customization or integrations with other software. MantisBT is a solid, reliable database for tracking bugs and issues. **What do you dislike about MantisBT?** Let's get the obvious out of the way - the interface is dated. Usually this isn't an issue, but when you're working intensively with a specific software, aesthetics are an unexpected yet appreciated aspect. Additionally, my team has found that when needing more flexibility (integrations, workflows, etc) MantisBT requires much more technical acumen to implement the desired changes. **What problems is MantisBT solving and how is that benefiting you?** Mantis BT is a reliable bug tracking software for teams that desire simplicity. The Dashboard provides all of your relevant information (assigned tickets, created tickets, monitored tickets, etc) streamlining the development and management process. ### 5. Good Requirements Tracker Product **Rating:** 3.5/5.0 stars **Reviewed by:** Ariel V. | Lider tecnico, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about MantisBT?** It is very versatile and configurable, useful for traditional methodologies, easy to share with end users, giving them different permissions and the ability to hide comments. **What do you dislike about MantisBT?** It does NOT work well for Agile methodologies, this should be reviewed. Since it is not possible to have easier and more agile searches, and there are no ways for card processes or sprint planning. **What problems is MantisBT solving and how is that benefiting you?** We are working on a project where we use the tool to be able to talk with the client and keep a record of the hours spent on their requirements. ### 6. Great ticketing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel S. | Consultant e-learning content, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about MantisBT?** It is a tool that allows efficient management of corrections and evolutions for our HR software. Everyone can easily follow the resolution. **What do you dislike about MantisBT?** The interface seems to be from another time. This point should be improved to make the user experience more pleasant. **What problems is MantisBT solving and how is that benefiting you?** We have better management of bugs. Indeed, this tool has improved the coordination between the different teams (user assistance, developer, project management and business). ### 7. My View to MantisBT **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about MantisBT?** 1. Easy to find issues by the search and sorting. 2. Easy to manager. 3. Email notification. **What do you dislike about MantisBT?** 1. No fancy statistic diagram on dashboard, only table with figures. (The boss loves diagrams) 2. No columns for issues on timeline, like "testing phase", "pilot-run phase", to group them. 3. No columns for issues on source, for example, the system allows the administrator to upload a function list and every issue will be related to specified function. 4. No auto-reply robot and online chat messenger to deal with critical issues for my client. **What problems is MantisBT solving and how is that benefiting you?** All issues manage well. ### 8. EASY TO USE PROJECT AND TASK MANAGEMENT SYSTEM **Rating:** 4.0/5.0 stars **Reviewed by:** Diane R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about MantisBT?** I am able to manage all my projects and tasks for each project in one place. I use the system as an archive of all past projects and current projects. I'm able to easily sort and search by topic/project and am able to easily added notes and new information. Because I have a large team, I'm also able to transfer projects based on volume in or to redistribute work loads. It woks well for me. **What do you dislike about MantisBT?** I don't have any complaints on the product. It does it's job. **Recommendations to others considering MantisBT:** Easy to use and easy to train others to you. A simple, straight forward tool to manage projects, tasks and people. **What problems is MantisBT solving and how is that benefiting you?** The ability to keep all projects and IT tasks in a central place. I'm able to track down valuable information on any past or present project or task. I can easily evaluate work load by employee and shift projects if needed. The ability to add endless notes on a project and have them all dated. All notes and updates are shared with the members on that project. One point of entry and contact. ### 9. monotoring **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | N.A, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2021 **What do you like best about MantisBT?** Can organize you work and monitor deffects **What do you dislike about MantisBT?** Some bugs within the software can make it difficult **What problems is MantisBT solving and how is that benefiting you?** monitoring defects on the mobile banking app ### 10. Our team used MantisHub for testing and managing tickets on a large website development project **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2020 **What do you like best about MantisBT?** The user interface was easy to use and allowed us to communicate and address issues effectively with a number of team members on the client's end. This resulted in the launch of the website going smoothly and efficiently. **What do you dislike about MantisBT?** Our team did not find anything we disliked about using MantisHub. **Recommendations to others considering MantisBT:** If you require an easy to use platform for testing and managing tickets, this is the software I would recommend. **What problems is MantisBT solving and how is that benefiting you?** We were able to address all issues in a range of areas that required our attention, ranging from design glitches to issues with URL's and coding adjustments. ### 11. Easy to implement **Rating:** 4.0/5.0 stars **Reviewed by:** Hassan S. | Manager Team Lead Quality Assurance, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2019 ### 12. Mantis BT review **Rating:** 4.5/5.0 stars **Reviewed by:** Viral D. | Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about MantisBT?** Easy for tester to distribute the error among the different developer and resoved it from them **What do you dislike about MantisBT?** For every new error same procedure need to follow to assign the task **Recommendations to others considering MantisBT:** Easy to use as we have track of each and every error and its status from developer wheather it fix or not **What problems is MantisBT solving and how is that benefiting you?** Rather than to track error on mail for every person,it is easy to use with mantis for divide the task and get them fix ### 13. MantisBT review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about MantisBT?** MantisBT is more usefull to raise bugs and make a track of all issues. **What do you dislike about MantisBT?** There is no downsides of mantisbt and we can easily use this product. **Recommendations to others considering MantisBT:** Go with mantisBT we can make good track of our work and we can share or assign issues which we found while doing testing and there is an option to attach image files like screenshots etc. **What problems is MantisBT solving and how is that benefiting you?** MantisBT is more helpfull for manual testing purpose and it is used to raise bugs and it is also has an option assign to particular developer to resolve the issues and we can make a track of all issues which are raised and we can generate a excel sheet of all those issues and we can maintain a track several projects with one user. ### 14. very practical tool **Rating:** 4.0/5.0 stars **Reviewed by:** Anne P. | IT MANAGER , Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about MantisBT?** We deployed Mantis ourselves. We had no problem, it was very easy to do. Mantis is easy to use. It allows us to manage perfectly the monitoring of bugs and developments. **What do you dislike about MantisBT?** There's nothing I don't like! It is a very functional and easy to use ! **What problems is MantisBT solving and how is that benefiting you?** We needed to track all our development projects in one place. Before the deployment of Mantis, we all work on Excel files on our side. We lacked structure in the management of our developments. ### 15. very convenient for tracking bugs **Rating:** 4.0/5.0 stars **Reviewed by:** Mary J. | Test lead , Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about MantisBT?** it is a tool without superfluous functionalities. They are all useful and very well thought out. I particularly appreciate the filters that are very practical. **What do you dislike about MantisBT?** The only thing I don’t like is the interface. It could be improved to make the use of the tool more enjoyable for users. **What problems is MantisBT solving and how is that benefiting you?** Before we didn’t have tools common to developers and test teams. We missed a lot of things, such as bugs fixed but not tested or bugs identified but not fixed... Since we’ve been using Mantis, we don’t have any more problems like this. ### 16. MantisBT, exactly what we need for our development activity **Rating:** 4.0/5.0 stars **Reviewed by:** Pierre D. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about MantisBT?** I use the "Synthesis" tab a lot. As a project manager, he offers me an overview of many aspects such as the number of Mantis open per project, number of open Mantis, number of fixed Mantis, statistics by developers ... **What do you dislike about MantisBT?** The "Synthesis" tab does not have a filter. I just have statistics on the whole since the tool was put in place. It might be useful to add a filter by date. That would allow me to have more reliable statistics. **What problems is MantisBT solving and how is that benefiting you?** The deployment of this tool has enables us to : -        improve collaboration between developers  -        Collect data on development activity -        Increase efficiency ### 17. Very happy user **Rating:** 4.5/5.0 stars **Reviewed by:** Patty J. | Developer , Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about MantisBT?** Mantis is very simple to use. it allows to easily follow several projects, especially thanks to filters that are very well thought out. **What do you dislike about MantisBT?** Mantis is not easy to understand especially for the non-technical person. For example, the concept of child class and parent class is not obvious to understand. **What problems is MantisBT solving and how is that benefiting you?** We needed to ensure better tracking of our IT developments and bug fixes. We have a better vision of the work to be done on each project and we are better tracking our progress. ### 18. Simple bug tracker but complete **Rating:** 3.5/5.0 stars **Reviewed by:** Tony B. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about MantisBT?** Mantis is an excellent bug tracking tool. It is simple to use and has many features like the insertion of a bug and details about it, assignment, filter system ... and it is free ! **What do you dislike about MantisBT?** I do not like the filter system. There are often bugs and the result is not coherent with what I asked. I often have to repeat the process several times. **What problems is MantisBT solving and how is that benefiting you?** We set up Mantis to have a better vision of our development activity. It is rather a success. Before we develop each of our side without knowing what was happening for other developers. ### 19. MantisBT is the best tool for software project **Rating:** 4.0/5.0 stars **Reviewed by:** Alain D. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2019 **What do you like best about MantisBT?** MantisBT allows us to structure our different projects. Each team has its own dedicated space on MantisBT and manages it in its own way. It is also a good analytical tool that allows us to see what we have done right and wrong. **What do you dislike about MantisBT?** The search with filters is not perfect. There are often bugs and the results are sometimes strange... **What problems is MantisBT solving and how is that benefiting you?** Main problems I am solving with MantisGT is follow the developments of my team. I can easily identify sprints where we are behind schedule and also those that are problematic for us. ### 20. Simple but very goog for bug tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Esther V. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2019 **What do you like best about MantisBT?** MantisGT is a simple tool with the necessary functionalities to follow developments.There are no unnecessary features. **What do you dislike about MantisBT?** The user interface (UI) is not intuitive and looks older. It's written in lowercase. The colors are not nice.The UI is not user-friendly. I think a non-technical person might have difficulty using it.. **What problems is MantisBT solving and how is that benefiting you?** MantisGT has made the monitoring of the development activity easier and more efficient. We have indicators, we know what is being processed, what it is not.. ### 21. mantis help to create tasks for IT departmant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about MantisBT?** I like Mantic Bug tracker. Mantis Bug Tracker is a free and open source, web-based bug tracking system. The most common use of MantisBT in our company is to track software defects. It is easy to create task, easy to control and review and the best thing that you got all update to email so no need to check the site **What do you dislike about MantisBT?** some settings features are hard to change, the process is a little bit complecated **What problems is MantisBT solving and how is that benefiting you?** IT software defects and problem reports. it is much easy to assess IT department and create tasks. it is very beneficial for us ### 22. Mantis Hub staff saved our butts! **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | President & CEO, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about MantisBT?** We've been using Mantis BT to create and assign development tasks for about 5 years hosted on a local server. We have over 15,000 issues and related images and 35 developers and product managers actively adding and managing tickets. On a Saturday morning a few weeks ago or server s#$%t the bed and I had 24 hours to get things running again. I had a backup as of that Friday. I contacted the Mantis Hub staff that morning to see if they could help. Long story short they had us up and running on Mantis Hub by Sunday afternoon with all issues and all staff accounts intact - I sent out the new URL and we were business as usual on Monday morning and now I don't have to manage another server in-house - should have moved over to Mantis Hub years ago. If I could give the Mantis support people a 20 above, I would happily do it. Great work! **What do you dislike about MantisBT?** Nothing to complain about - meets all our development needs and has for many years. **Recommendations to others considering MantisBT:** The product itself is exactly what we have needed for our uses. Having managed our own local install for 5 plus years, I would highly recommend moving to Mantis Hub - takes one more headache off my plate and works flawlessly. **What problems is MantisBT solving and how is that benefiting you?** We have an enterprise level software package which is the provides the back bone for associations and other education providers to manage their online and live education via a web interface. We have used Mantis BT from the beginning of our development to create and manage our entire development process. From time to time we look at other more complicated systems, and always return to Mantis - it's simple and straightforward and meets all our needs. ### 23. Bugs understand each other **Rating:** 4.5/5.0 stars **Reviewed by:** Stefano S. | Delivery Centers QA & Tools, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about MantisBT?** Mantis is my main work tool, I use it to track quality in the software development projects I work on. It is easy to implement, its interface is very visual in organizing issues according to their status, and it links correctly with Testlink to provide a much more explicit traceability. It has user roles according to responsibilities, which allows tracking the entire team. Mantis is an efficient solution if you work in QA. **What do you dislike about MantisBT?** The interface at this point already feels a bit outdated. The module for exporting incidents is very poor, it exports in a plain document without any kind of formatting. **Recommendations to others considering MantisBT:** Tool for efficient incident management, open source, easy to implement and maintain. **What problems is MantisBT solving and how is that benefiting you?** It is possible to track the status of incidents in real time, the team stays informed at all times about the statuses or assigned incidents because notifications arrive. The work becomes much more fluid and controlled. ### 24. Very good incident management **Rating:** 4.0/5.0 stars **Reviewed by:** Juan C. | Sir, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about MantisBT?** allows to manage in an orderly manner the incidents in the development process helping the software quality and streamlining processes. **What do you dislike about MantisBT?** the configuration of the application is not very friendly, it is necessary to have a technical knowledge of the components of Mantis for the creation of new profiles. **What problems is MantisBT solving and how is that benefiting you?** the management of software development incidents ### 25. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Sahil T. | Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about MantisBT?** This is best bug tracking tool right now with open source. you can manage all the QA team on there by tracking they bugs. **What do you dislike about MantisBT?** If you using this is first time than it is tough on beginning after you feel great to use this. **What problems is MantisBT solving and how is that benefiting you?** We are solving the problems by tracking the bugs on mantis. ### 26. Awesome tool for bug tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2019 **What do you like best about MantisBT?** 1) It is a open source bug tracking tool. 2) Best thing which I like most is: it is easy to use and easily understandable. 3) It's in-built feature of reports helps us to get effective reports for specific issues. 3) It also support database testing which is also a great feature. **What do you dislike about MantisBT?** I didn't find any bug while working on it but Configuration of application is complex; requires some technical knowledge to configure it. **What problems is MantisBT solving and how is that benefiting you?** 1) Reporting feature is very helpful to prepare a issue specific report. 2) I do database testing and this tool helps me a lot to do that. ### 27. Very happy Mantis Hub customer **Rating:** 5.0/5.0 stars **Reviewed by:** Mike P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2018 **What do you like best about MantisBT?** We use Mantis Hub which is a SaaS product utilising Mantis Bug Tracker. We chose Mantis Hub because it has a very simple and clean user interface but has all the functionality we need from our issue management tool. For us, it was the best issue management tool in terms of user experience - the navigation is very intuitive, raising an issue is quick, and its general look and feel makes the product stand out from the alternatives we trialled. From an administrative perspective, it's very quick and easy to create new projects, as well as bulk loading new users. This is very handy when we need to create a project for a new client coming onto our service. The support service from Mantis Hub is fantastic and has removed any headaches relating to hosting and maintenance. On the rare occasion we've raised an issue, the response and resolution from the support team have been very prompt and helpful. **What do you dislike about MantisBT?** Not a lot! It would be nice to have more integrations with other SaaS products (mainly test and project management tools) but this hasn't impacted us. They have published APIs so - if required - we could integrate with other tools. **What problems is MantisBT solving and how is that benefiting you?** We implemented Mantis Hub just under 12 months ago as part of an overhaul in our issue management process. We were previously managing issues via emails which was very inefficient, often led to issues being missed and didn't provide our clients with a view of the progress for each issue raised. Using Mantis Hub has resolved all of the administrative problems we had with emails, freeing up resource to focus on resolving the issues being raised by clients. We're also able to quickly assign issues to the various internal teams within the business, rather than waiting for a long email chain to eventually reach the right person who can fix the problem. This has led to shorter resolution times. Client relationships are healthier because they're getting regular feedback through the tool and are able to prioritise any issues significantly impacting their business. SLA reporting is now much easier and we can quickly identify any issues where we're likely to miss our SLAs, allowing us to focus on them before we're in breach. Overall, Mantis Hub has given us the opportunity to significantly improve the service we provide to our clients, whilst also increasing our operational efficiency. ### 28. Mantis Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2018 **What do you like best about MantisBT?** I like how you can search for a project by its project number or name and it will narrow down all of the submitted issues to just the information related to that project. It helps to see what tickets are open or closed for a particular project. **What do you dislike about MantisBT?** Sometimes when I submit a report, it says I forgot to fill in one of the required parts and to select the back button to make the change. I select the back button and it does not go back to the report (like it should), but instead it completely deletes it and goes to the "My View" then I have to redo the entire ticket. That is very frustrating. **Recommendations to others considering MantisBT:** The department I work in uses it to keep our numerous daily project tasks in order. We use it primarily for issues for our projects because it offers a great interactive interface that displays the issue sent it and keeps track of all the users who have commented/are working on the issue to get it fixed. I recommend it for company's/departments that need a ticketing software to help keep track of issues and people involved with that particular project. **What problems is MantisBT solving and how is that benefiting you?** It helps us keep the flow of projects organized and to help see who is assigned to what, the status of the project, and what tickets are open/closed for each project. ### 29. MantisBT - Bug Tracking tool with lots of funtionality **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2019 **What do you like best about MantisBT?** Bug tracking now easy with different colors for different states, MantisBT is open source for customization. It stores a permanent record of performance, Time spent on the project. **What do you dislike about MantisBT?** Subscription Price needs to review. Need to include more features for project management. **What problems is MantisBT solving and how is that benefiting you?** Activity Tracking helps the current status of the issued bug, which is useful to resolve bugs. ### 30. Makes Work Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2018 **What do you like best about MantisBT?** I like that it can keep and sort all issues found with a project. Then, once the testing is complete, I am able to go back and sort to see exactly what was changed for a single project. Keeps the number of Post-It notes to a minimum and keeps thing organized. **What do you dislike about MantisBT?** Entering an issue into Mantis takes a while. There are several fields to fill out and that can take some time. That being said, the benefits far outweigh the cost of time. **Recommendations to others considering MantisBT:** It works. As long as you are willing to provide the information, it will come in handy when looking back for possible future changes. **What problems is MantisBT solving and how is that benefiting you?** Multiple users are able to consult on an issue and provide feedback and answers in a very timely manner. ### 31. Pretty good for the price. **Rating:** 4.0/5.0 stars **Reviewed by:** Josh R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2018 **What do you like best about MantisBT?** Used as a simple issue tracker with straight forward 1 to 1 workflow and activity history, it's great. **What do you dislike about MantisBT?** It's very no frills, so it has kind of a dated homemade look to it. **Recommendations to others considering MantisBT:** Mantis it bare bones, but very easy to set up and use, and you can't beat the price. **What problems is MantisBT solving and how is that benefiting you?** accountability. everything in its place and easily searchable and properly assigned. no more 'not my job' or 'didn't realize you were waiting on me' or 'must've accidentally deleted the email.' ### 32. Lightweight but efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2018 **What do you like best about MantisBT?** MantisBT is a very good bug tracking software. We've deployed it in our own server and worked perfectly. The best thing is that it is open source, so we forked it and brought it to our needs. Very nice UI, simple and efficient. **What do you dislike about MantisBT?** If I can compare it to Jira which I also used, it doesn't provide the same support for the teams. Actually, in the latest version of Mantis that I used, there were no teams available, which is difficult for many small teams **Recommendations to others considering MantisBT:** As I said in my initial comment, it provides a lightweight software. Suitable for smaller companies. **What problems is MantisBT solving and how is that benefiting you?** Stands well for a basic bug tracking software. It's open source and it's maintained. ### 33. good project manager, very improvable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2018 **What do you like best about MantisBT?** It is very good for project management, for tracking and assigning tasks. It offers comprehensive statistics on many different aspects. Additionally, it is very intuitive and the interface is very simple. **What do you dislike about MantisBT?** the simplicity of the interface is perhaps the biggest problem, it looks like a web application from the 90s, let's say that in certain aspects it could be improved a lot. Visually a bit outdated, and in terms of functionality, at times it is a bit tedious despite being so simple and intuitive. **Recommendations to others considering MantisBT:** none **What problems is MantisBT solving and how is that benefiting you?** in the organization it has represented a progress and an improvement in allowing the technical departments and project managers to have greater control over the time and workload of the components of the different teams. ### 34. MantisBT: good and user friendly bug tracking tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2018 **What do you like best about MantisBT?** First of all its free so no need to buy any license. Its faster and the UI is easy to understand. We can handle multiple projects there is no limit. We have a mobile versions for Android, window and IPhone devices. **What do you dislike about MantisBT?** UI is not much attractive. No warning or notifications for tickets or issue that has near future end dates. We just go in and check one by one manually. **What problems is MantisBT solving and how is that benefiting you?** For managing the bug life cylce and sprints or releases. ### 35. Good tool to track and resolve issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2018 **What do you like best about MantisBT?** Easy to collaborate on and track issues with teammates/ other departments. **What do you dislike about MantisBT?** Time-out issues cause some re-typing which can be obnoxious (it doesn't always take too long, can be by the time you're done typing up an issue). I tend to keep an email open or blank doc and copy/paste as I go so I don't have to try to remember from scratch what I had in the fields. **What problems is MantisBT solving and how is that benefiting you?** Mostly web-based collaborative solutions. We are able to track issues and resolve them; assigning based on severity and type. ### 36. Looks a bit dated, but customizable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about MantisBT?** The filtering on the view issues tab is great to see where a current issue or project stands. **What do you dislike about MantisBT?** The overall look of the program feels cluttered and not easily navigable. **Recommendations to others considering MantisBT:** As long as you have someone knowledgeable enough to customize and maintain Mantis according to your business needs, it is great. **What problems is MantisBT solving and how is that benefiting you?** We used to use email to report bugs for our website and sometimes those would get lost and never resolved. This program makes it much easier to track those issues. ### 37. Mantis Bug Tracking tool is Excellent tool for bug tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2018 **What do you like best about MantisBT?** 1. Detailed features 2. Amount of metadata about bug 3. Option for status with customisation 4. Simplicity and Easy to Use **What do you dislike about MantisBT?** There is not major dislike for this tool. **Recommendations to others considering MantisBT:** I highly recommend Mantis to any company looking for bug tracking software. Now it is also allowing cloud based option so you can go for that also. **What problems is MantisBT solving and how is that benefiting you?** It solve our issue of managing testing and bug fixing process. Now we have multiple product and versions with various bug and we can easy see dashboard of current open bug, fixed bugs and its status. ### 38. MantisHub hosted service review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2018 **What do you like best about MantisBT?** I was able to start using it essentially immediately, -- learning curve was zero. **What do you dislike about MantisBT?** A minor detail -- the field that enables linking issues to other issues requires the issue number -- perhaps having an issue selected could have been easier. **Recommendations to others considering MantisBT:** If you need a straight forward and easy to use issue tracking tool, then MantisBT is a great choice. **What problems is MantisBT solving and how is that benefiting you?** Tracking of requirements and issues during a new software product development. Keeping track of progress, and what needs to be done next. So far i used words and excel for it -- but, i got to the point where I needed a real tracking system ### 39. Easy to use, free, configable, and stabl. We use it everyday **Rating:** 5.0/5.0 stars **Reviewed by:** Xin S. | Architect, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about MantisBT?** Easy install on our server. Not need other resouses. We can take full contral of it. Builtin roles make it easy to finish our bug track process. **What do you dislike about MantisBT?** We want show others bug pictures, but it is not easy to do so. We must upload the screenshot as upload files. And not easy to show them. **What problems is MantisBT solving and how is that benefiting you?** In our developement department, we use it daily to fix bugs. Testing team submit bugs report and developer solved them. ### 40. A bit cumbersome, but its free and has lots of features. **Rating:** 4.0/5.0 stars **Reviewed by:** Mehdi S. | Software Analyst, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about MantisBT?** Free and lots of features and highly configurable. **What do you dislike about MantisBT?** It has a steep learning curve and can be a bit overwhelming **Recommendations to others considering MantisBT:** Its free and full featured and with additional plugins can become quite a powerful tool for use in software development **What problems is MantisBT solving and how is that benefiting you?** Bug tracking ### 41. Not a lightweight bugtracker, not user friendly. **Rating:** 2.5/5.0 stars **Reviewed by:** Pratik P. | Officer, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about MantisBT?** Only best thing is the tagging system which could help tracking tickets by it's tags and user friendly easy columns management for reports exporting. **What do you dislike about MantisBT?** Heavy and slow UI, it is also not so user friendly Ui which creates loading issues and session timeout issues when posting tickets. **What problems is MantisBT solving and how is that benefiting you?** NOt as expected, UI is slow , tracking tickets is very exhausting for users, searching from specific strings is hard, best thing is it has parent issue tagging and custom tagging. ### 42. Easy to use and simple bug tracking software. **Rating:** 4.0/5.0 stars **Reviewed by:** Khara P. | Account Manager (Crowdfunding Internal), Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2017 **What do you like best about MantisBT?** MantisBT is simple and easy to use, tracks issues and bugs directly. **What do you dislike about MantisBT?** It doesn't have as nice of a format, a little old looking, but does the basics. **Recommendations to others considering MantisBT:** It's a simple but has limited usage as far as functionality goes, it does a good job of easy tracking. **What problems is MantisBT solving and how is that benefiting you?** Tracking and recording bugs, things that need to be fixed. Helps keep track of where you are and what is outstanding. ### 43. Simple, no-nonsense, gets the job done **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan P. | Product Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2017 **What do you like best about MantisBT?** I set MantisBT up and configured it for my team in about an hour and a half. What I like the best is how the program is so straightforward to use, from start to finish. Anyone can jump in, get the information they need, and then get on with their day. There's no slick UI to deal with, it's all simple text. **What do you dislike about MantisBT?** The only thing I'm really not a fan of is how attachments are treated in the tickets. In some other bug trackers I've used, it's possible to slot images in-line with text information. With MantisBT, you have to attach images and there's no way to reference them except for their file name. We type a lot of "see Figure 001" in our tickets, and that seems a little silly. **Recommendations to others considering MantisBT:** MantisBT is a cheap, no-frills platform, but it certainly delivers more than it asks of you. If you aren't hung up about fancy UI, and need something right away, this is definitely a program you should look into. I implemented it as a temporary workaround to a problem while researching a "real" solution and discovered this was plenty "real" enough. **What problems is MantisBT solving and how is that benefiting you?** MantisBT has solved a serious communication problem we were having between our Support and Development departments. Support is now able to review existing bugs and log new ones on their own without trying to keep track of everything via email. Development is able to prioritize bugs as they come in, and all interested parties are notified whenever there are updates or resolution has been reached. ### 44. Helps communication with tech team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2017 **What do you like best about MantisBT?** We use MantisBT as a way for the tech team to catalog issues they are working on and it is helpful to refer to so that we are not reporting duplicate issues and check the status of issues. **What do you dislike about MantisBT?** I wish the status updates were added chronologically from most recent so you didn't have to scroll down to get to the current information. **Recommendations to others considering MantisBT:** Coordinate with your team on how you are defining priority issues. **What problems is MantisBT solving and how is that benefiting you?** Time management ### 45. great tool for tickets and issues **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo R. | SSII Business Relationship Managment Corporation, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2017 **What do you like best about MantisBT?** i use during 3 years every day. is use to create tickets, requeriments, issues, bugs, etc. i use reports. is easy to use, and is free. this last point is a very important point, but the big companies may be want tools with support. **What do you dislike about MantisBT?** the look & feel is the point more low, and the support. **Recommendations to others considering MantisBT:** yes i recommend if you dont want expense money. **What problems is MantisBT solving and how is that benefiting you?** easy to admin free i can manage all my tickets ### 46. Mantis Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2017 **What do you like best about MantisBT?** Logging of issues - assignments to staff. Ease of use - no real need to be super savvy **What do you dislike about MantisBT?** Interface could be more appealing and easy to use. Only complaint. **What problems is MantisBT solving and how is that benefiting you?** Communication between staff across the globe. Benefits are huge in term of assigning tasks and getting realtime responses. ### 47. Simple but efficient to use issue tracker **Rating:** 3.5/5.0 stars **Reviewed by:** Razvan B. | Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about MantisBT?** It is free to install locally, it is stable, and you have total control You can add relations between issues You can customize fields for a issue You can create change-logs based on the issue tracking You can install useful plugins to integrate with other services like svn **What do you dislike about MantisBT?** The interface is not modern The filters can be cumbersome It is not easy to configure it if you work in agile environment **What problems is MantisBT solving and how is that benefiting you?** Issue tracking from features to bugs. Benefits are you have in one place the possibility to search or link to a specific feature. ### 48. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Brandi F. | Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2017 **What do you like best about MantisBT?** Efficiency at it's finest and very easy to navigate. **What do you dislike about MantisBT?** Dislike the cost of the program, financial mainly. **What problems is MantisBT solving and how is that benefiting you?** I have solved several issues with Mantisbt. I feel that the benefits of this program are uncountable. ### 49. teamwork **Rating:** 5.0/5.0 stars **Reviewed by:** alex b. | Ingeniero profesional, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about MantisBT?** It is an OpenSource application made with php and mysql that stands out for its ease and flexibility to install and configure. **What do you dislike about MantisBT?** Nothing seems a good alternative when working as a team **Recommendations to others considering MantisBT:** Which is a tool that if you know how to handle could save time and provide a quality of service **What problems is MantisBT solving and how is that benefiting you?** Allow greater control over the time that technicians include in a service order Decrease requests entries by phone line ### 50. Great Software but can cause a huge backlog **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2017 **What do you like best about MantisBT?** You can really define the tags that you want. **What do you dislike about MantisBT?** The backlog it can create is huge. We have over 10 years of bugs and it is hard to find the one that are still relevant. The search can have trouble when using multiple words. **What problems is MantisBT solving and how is that benefiting you?** This really helps the communication between the Application Engineers team and the development to store all information's about a particular bug at the same place. Benefits are improved communication between teams and better understanding of old issue through the search. ## MantisBT Discussions - [What is the use of Mantis Bug Tracker?](https://www.g2.com/discussions/what-is-the-use-of-mantis-bug-tracker) - 1 comment - [View MantisBT pricing details and edition comparison](https://www.g2.com/products/mantisbt/reviews?source=search§ion=pricing&secure%5Bexpires_at%5D=2026-06-01+01%3A41%3A50+-0500&secure%5Bsession_id%5D=ddceafe7-4b5e-4532-b907-9d85b6db59c6&secure%5Btoken%5D=30959950ab448ce2c90dfac357cc655668c2271283f0f4eae421b1a99e470992&format=llm_user) ## MantisBT Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Bug Monitoring** - Analytics - Bug History - Data Retention **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top MantisBT Alternatives - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,478 reviews) - [Bugzilla](https://www.g2.com/products/bugzilla/reviews) - 3.9/5.0 (102 reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - 4.5/5.0 (876 reviews)