ManageEngine Patch Manager Plus Reviews & Product Details

Our company has been utilizing the demo of Patch Manager Plus, and we are so thrilled with how simple it was to setup and get patches rolling to our test servers. The PMP demo team also reach out and answered all of our questions to our liking. Via the demo we had a few questions with support and they were prompt in their response and technical expertise. We are very happy so far with our experience with PMP. Review collected by and hosted on G2.com.

The layout of teh Admin UI seems busy, however since we are using this product for the primary scope of patching our server enivornment - it could be that for us there is more that is needed, and may be suitable for other customers. Review collected by and hosted on G2.com.

I would like to write this review to spread the benefits and share the experience of using the X program, this program allowed me to try managing the devices connected to the server make the necessary updates and know the technical details in a very smooth and easy way, I plan to acquire an annual license from this program for sure. Review collected by and hosted on G2.com.

that sum features are not clear to me like the remote connection I can't figure out how to use. Review collected by and hosted on G2.com.

Ease of agent installation and asset management. Review collected by and hosted on G2.com.

So far I haven't found any negative points. Review collected by and hosted on G2.com.

Manage Engines Patch Manager Plus is an automated multi-OS patch management system that can be deployed on-premises or in the cloud according on our requirements. It's convenient to get a fast overview of each endpoint's patch installation process. I could also display a limited set of results by using a filter. Review collected by and hosted on G2.com.

Too many fresh builds were made available in too short a time. It takes too long, and you also have to update the linked endpoints. Users who work remotely may wait to get updates until they are in person at the workplace. Learning the vast feature set could take some time. Review collected by and hosted on G2.com.

i don't need to worry about updates anymore

it updates, reboot and do it with a great interface Review collected by and hosted on G2.com.

as you speak, i haven't found any problems Review collected by and hosted on G2.com.

ManageEngine Patch Manager Plus is an amazing software for patch deployment. It patch devices even when they are disconnected from corporate network which eventually helps us in closing security gaps. Later on, it can generate detailed report on patch deployment status and overall system health Review collected by and hosted on G2.com.

Nothing much as it was working flawlessly Review collected by and hosted on G2.com.

ManageEngine PMP has saved us a lot of time and resources. We would definitely recommend it for any company looking to streamline the patching process! Review collected by and hosted on G2.com.

Not able to add in 3rd part software to patch that's not already on PMP list Review collected by and hosted on G2.com.

We looked for a new patch management solution and ManageEngine Patch Manager Plus ticked all the boxes for us. It allowed us to setup and on-premise deployment with features that a lot of other vendors don't offer. When patching it saved us so much time. We don't have to log into servers manually to fix issues, savings us hours when patching our whole server estate each month. The customer support is great as well, they respond to you within minutes.

Set up was easy and we've had no issues when implementing. Review collected by and hosted on G2.com.

The only limitation we've encoundered is when patches are over 3 months old they're removed from the patch database but apart from that it's ticked all our boxes. Review collected by and hosted on G2.com.

It's easy to configure automated and manual patch tasks. I like being able to have better control over which patches I want installed, as Windows Update typically has you install everything aside from a few optional updates when patching. Given that I work for a large organization where we cannot restart servers during work hours, I apprecaite that the software has the capability for admins to schedule restarts. Review collected by and hosted on G2.com.

The support team -- most times I contact them, I feel like I'm asked to provide irrelevant information, even when I provide specifics that should point to very specific systems/areas where their support engineers should be checking. It has taken nearly 2-4 weeks for every case I've opened with them to finally get resolved or they try to point to other software applications or services claiming they are the likely cause of issues until you can provide them evidence otherwise. I have had to escalate nearly every case I've opened because otherwise I'd be asked to keep providing irrelevant information and my case would take even longer to be looked at by engineers.

We've also recently started encountering issues with the software itself -- most recently, we began using the scheduled shutdowns functionality had had a problem with two scheduled reboot tasks set to run on the 3rd and 4th weeks every month. While it ran as expected for the first month, for some reason, the system decided to run both tasks the FIRST week of the following month without any visible reason/cause -- the schedule still showed the tasks as monthly tasks falling on the correct weeks, but also showed that it ran the task the first week of the month (this was also confirmed due to some end user reports that servers/services were down). This is very concerning because we obviously cannot trust a product that decides to take action we haven't scheduled it to perform -- we currently have an active support case open with them on this issue and at least two of their support agents so far have already checked and confirmed we have everything configured correctly. Beyond this, since using this software to patch servers, we've also found that we're experiencing unplanned reboots/shutdowns on servers managed by the software that we weren't experiencing the same problems prior, so we've actually paused use of the software across our organization until we receive a cause and fix for at least the issue with scheduled reboot tasks being run on weeks they're not supposed to. Review collected by and hosted on G2.com.

The Dashboard was very helpfull it allows us to look at everything at a blance. We Use it everyday! Setup was very easy! Review collected by and hosted on G2.com.

Deployment was like with all things a little hard on some systesm. Review collected by and hosted on G2.com.