Malbek Reviews & Product Details

I like how Malbek strikes a good balance between structure and customizability. The system has an out-of-the box structure without being rigid, which I appreciate. It allows me to work within a framework (rather than having to build from a blank canvas every time I would like to add a new workflow or facet). Even if a function or a service isn't immediately apparent on the screen, with a little thought, I always find what I'm looking for. The structured intake is definitely a big win for us. The AI review feature helps me review contracts faster and turn around redlines quicker. Although the initial implementation was a little overwhelming, we were able to establish a good rhythm very quickly once we got into the habit. Review collected by and hosted on G2.com.

It feels like sometimes in the system, there are legacy functions that hinder the system. For example, the agreement header form seems to just be deadweight and can be confusing to users. Review collected by and hosted on G2.com.

I really like the fact that it's very easy to create a business workflow and an approval flow in Malbek. I can create a new one easily, but it's even easier to copy an existing business workflow or approval workflow to a template. It's very helpful for me as the administrator because using other platforms was a bit more complicated to create new workflows. Malbek makes adjustments quicker and allows me to create separate workflows for specific templates. I also appreciate how easy it is to get acclimated as a new user. I started with the company five months ago, and I can already create workflows, new templates, configure contract documents to auto-populate, and create conditional language and clauses. It's easier than other platforms I've used. Review collected by and hosted on G2.com.

I think a little bit of improvement in the reporting process. Some of the functions in the reporting, like the facet 'waiting for approval from', I would love to be able to filter by that, but it's not available to be filtered. I can display it, but I can't filter it out, so I can't have customized reports that immediately show what's waiting on specific approvers. Also, as a CLM administrator, I would love to be able to create reports and actually share them out to people without waiting for them to subscribe to the reports. And, I'd like to be able to clone a report instead of having to create a new report every time. Review collected by and hosted on G2.com.

I like that Malbek is quite user-friendly, allowing me to become the administrator without any prior knowledge and without needing an external third party for support. I'm able to create new templates and business flows easily. The solution center is very comprehensive, which helps me understand whether a specific functionality exists and how it impacts other areas within Malbek. Review collected by and hosted on G2.com.

The permissions aren't very clear. As an administrator, it was very unclear about the type of roles and permissions, and it took us a long time to assign appropriate roles to users. Review collected by and hosted on G2.com.

I like the interface and connection to SFDC. Review collected by and hosted on G2.com.

Some of our processes are different for vendors, contractors, customers and the UI can't be changed for each one. Review collected by and hosted on G2.com.

It's an "opinionated" CLM that nudges users toward best-practices, but it is also highly customizable for when we want to do things differently. Its AI is integrated within the core system, rather than a wrapper around existing legacy systems. Their UI/UX is by far the best we've seen, with an intuitive interface. Their onboarding team is eager to turn us into "raving fans" of the system, which we intend to become. Review collected by and hosted on G2.com.

Some of the more advanced features are add-on, rather than included in the base price. They also place limits on the number of documents that can be analyzed using AI. Review collected by and hosted on G2.com.

I use Malbek more frequently than I did previously. I really appreciate being able to add contacts in for signatures and Legal can manage the process from there. Review collected by and hosted on G2.com.

Still kind of clunky! It can be difficult to find contracts and know exactly what needs to be updating before selling a customer a new product. Review collected by and hosted on G2.com.

I like the user interface of Malbek and appreciate that it's easily customizable and configurable without needing any coding. I also like that we have visibility into our contracts and where they are in the process. The customizability and configurability allow us to make changes quickly without any core development, which is incredibly helpful. The visibility into contracts is beneficial for our users who need to know what's happening with their contracts and where they are in the process. Malbek provides that flexibility and visibility we need. Review collected by and hosted on G2.com.

1. Reporting could be substantially improved, maybe by adding something like Power BI within the app. 2. When starting in Malbek, you have to be very thoughtful about what you are doing because it may lead to rework, especially around fields you want added or changed. 3. The vendor master/supplier master feel a bit disjointed. 4. Lastly, the initial setup could have been better because we didn't have a foundation to start with, so we didn't know what we were getting into and realized later things we might have done differently. Review collected by and hosted on G2.com.

I really like Malbek for its high configurability. It's not a very rigid solution, so there's always a way to achieve what you're looking for, and you very rarely hit hard stops. This configurability is particularly useful for me because my company is somewhat large and has very unique processes. It's important that Malbek can integrate with our current tools and fit into our existing processes. I also appreciate that it's easy to search and it's a very flexible and useful contract management tool. Additionally, I find Malbek's integration with Salesforce to be beneficial. Review collected by and hosted on G2.com.

I think they can spruce up their user experience a little bit. Review collected by and hosted on G2.com.

The user interface is very user-friendly, which makes training new colleagues much easier. Additionally, the new Malbek AI features, together with the playbooks, are fantastic and have been saving me a lot of time. I absolutely love it. Review collected by and hosted on G2.com.

The dashboards are quite limited and lack a variety of features and filters. In my opinion, Malbek could benefit from making improvements to its dashboards. Review collected by and hosted on G2.com.

I like Malbek's customization ability in the total contract cycle, including customizable approvals. The reporting function is helpful for creating metrics, and I enjoy that they consistently release enhancements, always trying to make the system better for users. I appreciate the ability to manage the approval process at different stages, ensuring the right people are seeing and approving contracts. It's optimal that we can make changes without the help of IT or Malbek support. I also value creating reports based on different template domains or specific criteria that can be scheduled for delivery to individuals. Review collected by and hosted on G2.com.

I would like to see more options to resend approvals in a workflow or the ability to see what documents were sent with approvals. If the email is lost, it's not possible to see what was sent in the original approval workflow. Having the ability to remind a specific person in a complex workflow would help speed up the approval process. The daily or 3-day reminder emails are fine, but most people that are approving contracts have a lot of emails from Malbek, and the reminder just gets lost as well. Review collected by and hosted on G2.com.