Mailgun Features
Administration (8)
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Template Creation
Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.
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Preset Template Availability
Quantity and quality of preset email templates for administrators to construct their own emails.
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Custom Unsubscribe
Able to customize the unsubscribe templates, handler, and tracking.
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Email Segmentation
Able to segment transactional emails based on their purpose.
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Detailed Server Logs
Detailed logs for tracking and debugging mail server activity.
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Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Drip Campaigns
Send automated marketing emails based on user actions over a predetermined period
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Integrations (7)
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Webhooks
Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.)
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Event Tracking API
API used to track the status of emails.
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Mail Send API
API used to send emails (e.g. Web API, SMTP API)
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Spam Filter Testing
Testing to ensure emails do not go to recipient's spam folder.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Tracking
Track and document all activities across devices, networks, and other systems
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Platform (14)
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Custom Tracking Domain
Ability to define a custom domain from which emails are sent.
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Multiple Domains
Able to send emails from multiple domains.
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Dedicated IP
Ability to use a dedicated IP for deliverability.
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Documentation
Availability and quality of documentation for API, code library, implementation, and set up.
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Sender Reputation Management
Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.
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Tracking & Reporting
Tracks emails sent and delivery rates and compiles them into standard reports.
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Enterprise Scalability
Provides features and infrastructure to allow scaling for large organizations.
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Performance and Reliability
Emails are consistently received and software performs reliably.
Workflow Management
Create, design and manage workflows for repetitive tasks
List Management
Manage contacts across multiple mailing lists
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Email Management
Manage, store and organize emails within the system or via third-party apps
Subscription Management
Process of managing customer subscription lifecycle for a recurring service or a product
Click Tracking
Track the amount of clicks on individual products to measure campaign results
Diagnosis (4)
IP Address
IP address quality analysis.
Domains
Sending domain quality analysis.
Content
Email content analysis.
Policy Compliance
Determing email and domain compliance with policies such as DMARC.
Tracking (5)
Processing Time
Measuring of delivery latency/processing time.
Placement
Tracking which folder email appears in.
Open Rate
Tracking open rate across recipients.
Time to Open
Tracking time between delivery and open.
Alerts
Notifications related to placement and opening.
Reporting (4)
Campaign Performance
Measuring overall campaign performance across recipients.
Domain Reputation
Measuring overall reputation related to specific sending domains.
Brand Reputation
Measuring overall reputation of brand based on all email activity.
Blacklist and Whitelist
Tracking recipient tagging of domains for blacklists and whitelists.
Platform Basics (5)
Editing Platform
Contains an editing form for emails or email codes for test submission
Spam Filter Testing
Has a dedicated spam filter testing feature, which tests the rate at which the email is sent through spam filters
A/B Testing
Has a dedicated A/B testing feature, which compares multiple email campaigns
Deliverability Testing
Has a dedicated deliverability testing feature, which tests the end result of a sent email
Design Testing
Has a dedicated design testing feature, which tests email code, formatting, and other design aspects
Platform Data (3)
Performance
Contains tools to visalize campaign performance
Dashboard
Has a centralized dashboard for users to interact with
Analytics
Contains a way to visualize campaign analytics
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Email Deliverability (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Email Testing (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Email Verification (1)
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (76)
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Branding
Add customized logos and colors to align with company branding
Email Monitoring
Ability to oversee and optimize the operations of a mail server
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Mobile Access
Access software remotely via mobile devices
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Real-Time Data
Receive data and information in real time
Unsubscribe Database
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Geolocation
Determines the location of a device using GPS or an IP address
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Simple Mail Transfer Protocol (SMTP)
Internet standard communication protocol to transmit electronic mails
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Campaign Analytics
Track and interpret campaign performance metrics
SMS Messaging
Send messages via SMS
Customizable Forms
Customize contracts and forms to collect specific information
Autoresponders
Create and automatically send premade copy in response to customer messages
Email Marketing
Create and send email blasts/campaigns
Message Personalization
Personalize text messages using templates and custom fields
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Dynamic Content
Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
Customizable Fields
Customize data fields to support various needs and use cases
Campaign Scheduling
Set campaign schedules by selecting start, pause, and end dates
Email Distribution
Email Management
Manage, store and organize emails within the system or via third-party apps
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Fraud Detection
Identify and prevent suspicious activity
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Spam Detection
Detect spam, BOT, or invalid email addresses
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Email Distribution
Disposable Email Detection
Verify legitimate email addresses on sign up forms
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Unsubscribe Database
Syntax Check
Removes improperly formatted email addresses
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Import/Export
Import and export data to and from software applications
Spam Analysis
Analysis and detection of spam-related traffic
Subscription Management
Process of managing customer subscription lifecycle for a recurring service or a product
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Duplicate Detection
Compare new data with existing records to detect duplicate entries
Email Templates
Pre-made examples and templates for emails
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Contact Management
Manage, organize, and store contact information
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Recipient Validation
Verify customer email addresses before sending material
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Email Marketing
Create and send email blasts/campaigns
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Bulk Email Verification
Verify mass email intake
Drip Campaigns
Send automated marketing emails based on user actions over a predetermined period
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Bounce Rate Analysis
Report on email bounce rate statistics
Catch-all Server Detection
Detect multiple emails originating from one source
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Single Email Verification
Verify single emails delivered through system
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Bulk Send
Process of sending a large number of documents, messages or emails to multiple recipients at once
Spam Blocker
Filters used to determine different types of malware threats
Mailing List Management
Email Tracking
Track delivered, received, and opened emails
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
File Transfer
Move files across different systems or networks
Real-Time Data
Receive data and information in real time
Real-Time Analytics
Analyze and gain insights into data in real-time
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
API
Application programming interface that allows for integration with other systems/databases
Domain Check
Verify the domain of an email address
Email Address Extraction
Extract email addresses from multiple data sources
Technology Glossary Features
View definitions of the features and discover new technology terms.
What are webhooks and why are they useful? Our G2 guide can help you understand webhooks and their use cases.
What is dedicated IP and how does it help organizations? Our G2 guide can help you understand dedicated IP and the benefits it offers.
Email segmentation is the process of segregating a contact database to create email segments with shared and similar characteristics. Learn more about email segmentation, best practices, and how email marketers can perform email segmentation.


