# Magnus Box Reviews
**Vendor:** Magnus Box  
**Category:** [Online Backup Software](https://www.g2.com/categories/online-backup)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 60
## About Magnus Box
Magnus Box is a white-label, cloud-based backup platform for protecting and restoring your client data, with amazing support being our #1 priority. Here at Magnus Box, we call our customers our &#39;partners&#39; because it&#39;s not just a business. It&#39;s a close-knit community of people who are passionate about technology. We&#39;re powered by Comet, but we have our own dedicated cloud storage infrastructure stationed in the United States with attentive, timely customer service. With our platform, you can manage all of your backups and restores easily with fully customizable schedules to fit your needs. Magnus Box is channel only, HIPAA certified, GDPR compliant, and supports disk image/bare metal backups as well as Office 365. We have two price plans for different needs and budgets, as well as scalable retention. Visit us at magnusbox.com or reach out to our support team at support@magnusbox.com to learn more.




## Magnus Box Reviews
  ### 1. The Best Backup & Recovery Solution with the BEST Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Magnus Box?**

I love how easy it is to add a new user and get them set up with a storage policy. I love that winning minutes I can have their endpoints and servers deployed in the backend and start encrypting and uploading their data. 

I love how easy it is to restore from a backup and how perfectly the bare metal recovery works.

**What do you dislike about Magnus Box?**

There is nothing I dislike about Magnus Box. The white-labeling looks great; the staff is always friendly and quick to respond; the software just works like it's supposed to.

**What problems is Magnus Box solving and how is that benefiting you?**

We are able to upload infinite amounts of data for Pennie's on the dollar. We have full control over what gets uploaded and when, and we never have to wonder if a backup will fail, because they just work like they're supposed to. We love the reporting system and are eager to stick with Magnus Box for the foreseeable future.

  ### 2. Used everyday for managed backup for our clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanner M. | Network Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Magnus Box?**

Ease of use, GUI, alerts, tracking. The cloud based backup we use works very well for us.

**What do you dislike about Magnus Box?**

Upgrading every client when a new version of the software comes out. Random errors most days that require you to run the backup manually.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus box provides cloud based backup for our clients

  ### 3. Value, Support, and Dependability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Magnus Box?**

The support and customer engagement from the Magnus Box owner and employees has been amazing.  I love the openness that ownership shows with regards to their system and their company growth.  I look forward to growing along side them.

**What do you dislike about Magnus Box?**

As of yet , I have had no negative experiences with Magnus Box.  Their services perform as described.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus Box provides us with a reliable platform for backup and recovery at a pricepoint that fits well into the SMB market.

**Official Response from Kelsey Mehl:**

> Hey there Joe! Thanks so much for the kind review, and we're so glad to have you as a part of our partner community. :) We're looking forward to growing along with you and supporting one another the whole way!

  ### 4. Self-reliance, Affordable and Unlimited Cloud Backup Solution. Best Dedicated Support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter B. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2023

**What do you like best about Magnus Box?**

I love using Magnus Box because they offer per device pricing with unlimited data this means it's much more affordable and easy to take control of all the data easily.
The support team is very user-friendly and dedicated to support us 24/7.
I like the constant updates to add more security features that offers and protect our clients data from any disaster.
It's very much easy to use, for the new users find it so easy to use and setting up everything just take a minute.

**What do you dislike about Magnus Box?**

Having a great support everything is sorted out. So I have no downside at the moment.

**What problems is Magnus Box solving and how is that benefiting you?**

My user experience has been great. Magnus Box is a perfect backup solution with the best price in the market.
The support is top-notch. 
 I use it generally to backup my clients data and my personal information in the cloud where it's easy to access and it's safer in there.

  ### 5. Great Backups that are swift to deploy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel B. | Systems engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2022

**What do you like best about Magnus Box?**

How quickly we can onboard a new client with Magnus Box.

**What do you dislike about Magnus Box?**

Some of the settings are locked and require a ticket to change if possible.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus Box is allowing us to charge the same price for backups that other vendors require a massive commitment in terms of endspoints to achieve.

**Official Response from Kelsey Mehl:**

> Hi Daniel, 
Thanks so much for the great review! We appreciate your feedback and are always looking for ways to improve our services. :) You're awesome!

  ### 6. Real time backup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sienna S. | Senior Enterprise Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2022

**What do you like best about Magnus Box?**

I like that it is a simple platform with various functionality; the backups are detailed and synchronized according to our configuration, and it is highly customizable in this sense. Understanding the use of the tool did not take that long, and as soon as we needed to make a backup, everything was simple; just a few clicks, and we already had our information returned. We believe that the configuration is essential, and we do not need to be behind the platform to do everything well; we trust that iss functionality has always been faithful, and we have liked the results it has given us.

**What do you dislike about Magnus Box?**

The time we have used it has not shown negative particularities; it provides essential information with simple functions representing excellent utility, so I only have positive aspects to highlight for now.

**What problems is Magnus Box solving and how is that benefiting you?**

Since we have implemented it, the benefits have been impressive; we transfer all our information to the platform, ensure everything is safe under ample storage space, and have all our devices. Essential information will be in a protected area and without risk of loss. In the same way, we know that if we require the restoration of our data at any time, everything will interact as we need it.

  ### 7. Large  encrypted backup storage space

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arthur J. |  Principal Process Manager, Continuous Improvement, Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2022

**What do you like best about Magnus Box?**

Magnus Box proposes an easy-to-use interface full of valuable and necessary functions; it makes a process that seems to be daily now something practical in a matter of minutes, and working in the background maintains the backup synchronization of files, keeping the data updated in case any failure occurs, in this way we make sure we always have a backup of everything. The storage is quite extensive, it organizes everything comfortably, and it works in real time; perhaps this is an incredible thing for me; just when I need to restore the data, it will be delivered in a matter of minutes since the last update.

**What do you dislike about Magnus Box?**

We have a short time since we started testing it, but generally, it has worked quite well; it is a solid platform with surprising results. I would like to see a more active and comfortable interface; now, it is a bit bland and detracts from the user experience.

**What problems is Magnus Box solving and how is that benefiting you?**

We count on Magnus Box as our security ticket; sometimes we have had a problem finding a document that we accidentally deleted, and this platform can help us recover it, as well as giving us the security that ALWAYS every piece of information that we store on its platform it will be safe and supported, so we believe that the confidentiality of our data will not be violated and that no matter what happens to the Magnus Box device, it is stored in its cloud protecting it. In the same way, the entire work team uses it, it is not complicated to use at all, and it gives us the security that we have a backup for our daily work.

**Official Response from Kelsey Mehl:**

> Hi Arthur! Thanks so much for the great review. We're glad that you've found Magnus Box to be helpful, secure, and simple to use! You're the best :)

  ### 8. Security of all our information under the cloud

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ingrid  M. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Magnus Box?**

It is quite a broad platform for cloud-based backup, ensuring ample storage and real-time restores. The number of copies is unlimited; it is exact copies of the disk and collaborates with Office 365. Its costs are pretty accessible, and it always has attentive customer support when I have doubts and actively participates in solving problems. The encryption of our data is essential to maintain security and confidentiality.

**What do you dislike about Magnus Box?**

A more dynamic interface would give a better user experience; for now, it is essential. If its functions are undoubtedly simple, I think it could have a more intuitive aspect. We appreciate updates very much; however, sometimes we don't know what it provides differently; being able to evaluate an updated summary would help us to use the platform better.

**What problems is Magnus Box solving and how is that benefiting you?**

In our company, we found problems establishing a place to store and keep copies of our information; no space seemed safe to us, we have been testing Magnus Box, and we adapted pretty quickly; it makes backup copies fast and efficient, leaving everything intact, keeping them in a vast space and protection under encryption, also when we need our information back, restoring it is done with a few steps. This helped us in our workflow and not stop no matter what happens since our knowledge will always be protected and updated.

**Official Response from Kelsey Mehl:**

> Hi! Thanks for the great review, and we're happy to hear that you've had a good experience with our unlimited backup service. :) Thanks for the helpful critique!

  ### 9. Magnus Box is put into operation and in its best version

**Rating:** 5.0/5.0 stars

**Reviewed by:** David R. | IT Software Asset Mangement, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Magnus Box?**

Since I have put Magnus Box to the test in my workplace, it has notably increased the order along with the performance of my work, since together with this program I have the perfect management of what I need to carry out all the administrative processes and carry out to the letter the accounting that remains to me, my responsibility and how I have to handle this aspect with the clients or partners of the company, in conclusion, Magnus Box is one more employee who works one hundred percent to manage and ensure all my give it professionally.

**What do you dislike about Magnus Box?**

There are many options that this program presents and how they are exposed in their best version, that is why you have to have some prior knowledge of programs with functions similar to this one, that is why it can be a bit overwhelming to understand perfectly all the options that Magnus Box presents on its first screen, it has been over time that we have understood the correct handling of how we can get the most out of it, this can be a problem for new users of this program, it would be good to implement a brief guide to fully understand the purpose of this platform.

**What problems is Magnus Box solving and how is that benefiting you?**

There is a comfort and security that this program gives me, at the moment that Magnus Box is put into operation and in its best version, Magnus Box plays a fundamental basis in my work because this is the window that adequately manages each one of the numbers of the company and makes each of the employees benefit from the better control of the capital and the income that is achieved thanks to the new and regular clients that confirm in us and in the great processes that we give thanks to the features of this platform.

  ### 10. Magnus Box in my work activities.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel M. | IT Reporting & Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Magnus Box?**

This program has become a fundamental part that significantly boosts all administrative aspects as well as being the perfect software to take care of all the data on my system. I really like the way in which Magnus Box integrates seamlessly into my work. organic and natural, accounting is something that I can manipulate gratifyingly with all the functions of this program, making my work area a more organized space, thanks to these aspects, Magnus Box is the perfect software to manage my business and all the administrative components of this area.

**What do you dislike about Magnus Box?**

We are aware of the good benefits that are achieved with the installation of this program, although on the other hand there are a couple of inconveniences that annoy the operation of this program, one of them may be the lack of innovations in each of its updates even so with the constants of this software, on the other hand, we are a bit annoyed by the sudden increase in the cost of acquiring Magnus Box on my system, this can be a problem over time.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus Box is a program that offers each of its users to carry out commercial processes in a professional way, exposing all the details and with that it gives the credibility that both parties need in a negotiation, this software all our environment and relationships are happy for the safety and profitability that Magnus Box offers us, it is a virtue that we can have total control of the company's administration, thanks to the number of functional options that this software presents, these are the characteristics that make Magnus Box a fundamental fabe in my work.

  ### 11. Magnus Box was created to help me sustain high quality accounting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ignacio L. | IT Service Management Capabilities & Process Engineer Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about Magnus Box?**

This program stands out for the easy integration it has for your work and how you can manage each one of the aspects that will help to better master the administration of each area, Magnus Box was created to help me maintain high quality accounting and have a level of professionalism in each of the processes, it is without a doubt one of the best software you know that will promote the protection of each of your data and all the components that accompany it.

**What do you dislike about Magnus Box?**

I have noticed that over time in each update that this program undergoes, the cost of acquiring the functions of this program, the cost rises notably, this can mean a problem over time since it can exceed the limit of our budget for the services of this type of programs, this may prompt us to seek to implement our administration with other software similar to this one, on the other hand it may be a bit complicated at the beginning of each user to fully understand the main function and correct development of each of its functions and get the most out of it for our work.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus Box is a program that protects my work with a remarkable storage space and for each of my projects, that is just a small feature where Magnus Box is useful to us, the variety of options that this platform has are necessary to provide a rewarding experience to each of our clients or partners by being frank with each of the data that is handled in the negotiations, Magnus Box is one of the best investments to increase the proactivity and order of your area and work activities in a digital.

  ### 12. Magnus Box is a program that has everything to manage and secure my entire system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose Antonio A. | IT Technical Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about Magnus Box?**

Magnus Box is a program that has everything to manage and secure all my system with an intimacy of people who support you to have the correct balance of all my negotiations with the best possible technology that this software offers me, I really like the experience that I have had in all these years with the support of this platform, an advantage that Magnus Box has is the way it is so easy that you can manage each one of the backups without any problem that slows down these operations.

**What do you dislike about Magnus Box?**

Over time this program has become a main tool to use in my work, and I have to limit myself to always being present on my computer to be able to use it without any inconvenience, it would not hurt to create other platforms that allow me to function for other devices with the same quality and performance that I have with the program normally, I am anxious that in a future update of the program a new proposal will be shown that I can use in its best version.

**Recommendations to others considering Magnus Box:**

This program becomes an enormous advantage for each of its users when it begins to be implemented in their work department, Magnus Box is an incredibly complete digital platform that provides the opportunity to maintain different backups as well as restore each of the data conveniently and immediately cloud-based, it is these features that make Magnus Box a highly recommended program.

**What problems is Magnus Box solving and how is that benefiting you?**

With this program I have the comfort of reserving the time to my preference to run and manage my system, there are many options that Magnus Box presents to enrich my work, but without a doubt this one stands out notably for the quality of security that I have at the moment to protect all my data and provide stable confidence to each of the company's clients, in addition to the large storage capacity that this program has.

**Official Response from Kelsey Mehl:**

> Hi Jose! Thank you so much for the awesome review. We love having you as a member of our community and appreciate your criticisms too, which will help us figure out where to improve! You're the best! :)

  ### 13. Transparent Backup Service for a Growing Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Magnus Box?**

I am one of many trying my hand in the business world of Managed Service Provider startups and I love the fact that Magnus Box is easy, transparent (to both me and the client), fast to respond to my requests for help, and reliable. I do not have to worry about the expense of servers and storage, nor do I have to staff a sysadmin, just to get started. My clients need backup, and both the client and I need the technology to "get out of the way" and let me provide services without hassle. I spend less time staying up at night worrying about technology and I spend more time providing value for my customer thanks to Magnus Box

**What do you dislike about Magnus Box?**

I rarely say this, but I have no complaints.

**What problems is Magnus Box solving and how is that benefiting you?**

I need to provide backup services to my growing list of computer services clients and Magnus Box provides an easy and affordable solution for a growing business like mine.

**Official Response from Kelsey Mehl:**

> Thanks for the great review! We're so glad that you've had a good experience with Magnus Box and that we can make things easier and more convenient for you and your business! You're awesome :)

  ### 14. Big Support Saves The Day! Out-of-the-box Backup Solution For Everyone.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ankita P. | Senior Application Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2022

**What do you like best about Magnus Box?**

Magnus Box is an excellent backup solution that has been very exceptional offering us the backup solution for both my teammates and our clients.
Their Support Team lead by Mr mike is second to none, the consistency of the functionality from the product is the best we can ask for.
With this tool has been very easy to setup and schedule our backups. The best thing about this tool is low maintenance easy to use for all our clients.
If you are Looking for a cost-effective, easy to use and maintain backing up your data then it's Magnus Box you need.

**What do you dislike about Magnus Box?**

What a support team they are there when we need clarification or something need to be sorted, they always have a solution to all our challenges. I can only talk of the benefits fits my organization needs perfectly.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus Box is the most powerful, simple to use and maintain backup solution I have used. I have never lost any data, data are easy to recover. Easy to use for my clients and teammates through the customizable UI.

  ### 15. Incredible backup tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lovleen S. | Project Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about Magnus Box?**

It is very secure and robust tool for back-up. It keeps data secure and encrypted. It protects from system failure. It supports huge data backup without any hassle. It is very cheaper then others backup tool available in the matket. Customer support is also very supportive. We can easily make local and remote backup.

**What do you dislike about Magnus Box?**

Nothing,  Really a great tool for maintaining data and taking backup. It protects our data from system failure.

**What problems is Magnus Box solving and how is that benefiting you?**

Easy to backup huge datausing this wonderful tool. Data recovery is very fast as compared to others tool. It is powerful and reliable tool available in the market. It boostup productivity and data reliability.
Also it saves our data backup in encrypted form also.

**Official Response from Kelsey Mehl:**

> Hi Lovleen, 
Thank you for the awesome review! We're so glad that you've had a good experience with Magnus Box. :)

  ### 16. Magnus Box Just Works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phillip L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about Magnus Box?**

We looked at Magnus box a couple of years ago but decided against it because we couldn't boot our cloud servers via an ISO boot up for bare metal recovery. We have just seen that this is an option and have rolled out Magnus Box on 30 devices. We have tested file-level restores and full bare metal restores. It works 100%. Support is amazing. We like the unlimited fixed pricing base on the per-device billing method. We have also tested the Microsoft 365 backup solution from Magnus Box. We have fully tested the restore of emails and it works and is easy to use.

**What do you dislike about Magnus Box?**

1. We are based in the UK we have to wait for Mike, Seth or Matt to get out of bed to get support :)

2. Magnus Box will become the next Carbonite. Just hope Mike doesn't sell out when he makes his millions

**Recommendations to others considering Magnus Box:**

Only use Magnus Box!

**What problems is Magnus Box solving and how is that benefiting you?**

Fixed Cost backups allow us to sell the product better giving our client unlimited backup space.

**Official Response from Kelsey Mehl:**

> Hi there Phillip! Thanks for the amazing review. We're glad you've found our software easy to use and that you've had great experiences with our support fellas! We're pretty proud of them too ;)

  ### 17. Fixed Pricing And Great After Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Magnus Box?**

Fixed pricing with unlimited storage space. Easy setup. Most important is great after support

**What do you dislike about Magnus Box?**

Being in the UK we have to wait for US support to open if needed. Rare anything goes wrong with Magnus box...

**What problems is Magnus Box solving and how is that benefiting you?**

Reliable backups for our customers. Faster restore of files for our customers when needed.

**Official Response from Kelsey Mehl:**

> Thanks for the great review, Phil! We're so glad you've enjoyed the great support, even if we're a few timezones away! You're awesome :)

  ### 18. Outstanding customer support and Backup Tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vinayak  A. | Senior Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2022

**What do you like best about Magnus Box?**

The ability to store unlimited data is one of the most significant advantages. This is the fastest and easiest way to create backups. I have been very impressed with the support team, which has been extremely helpful.

**What do you dislike about Magnus Box?**

So far, I haven't encountered any problems that would make me dislike anything in this software.

**What problems is Magnus Box solving and how is that benefiting you?**

It provides my clients with the best data recovery solution; Magnus Box has offered its customers excellent backup services with unlimited capacity and affordable costs.

**Official Response from Kelsey Mehl:**

> Hi Vinayak! Thanks so much for the great review, and we're so glad you've enjoyed our support and unlimited service! Thanks for being a part of our awesome Magnus Box community :)

  ### 19. Magnus Box Is Perfect!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anurag B. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Magnus Box?**

It is an efficient solution for managing and recovering data for enterprises. The customer service is always helpful and swift to respond, and The cost of this software is entirely reasonable.

**What do you dislike about Magnus Box?**

There is nothing wrong with the software; it functions flawlessly. Very courteous and excellent customer service.

**What problems is Magnus Box solving and how is that benefiting you?**

With this help, we can't lose any data, and getting them back is simple. My clients and teammates can easily use it because of the customized user interface. Unrestricted storage is a significant benefit.

**Official Response from Kelsey Mehl:**

> Hi there Anurag, Thanks so much for the great review! We're glad to have you as a part of our awesome Magnus Box community :)

  ### 20. Helpful, innovative support team, Award-winning secure cloud backup platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patel G. | Full Stack Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2022

**What do you like best about Magnus Box?**

When I think of Magnus Box I think of how helpful it has been in my organization. It has transformed my experience when it comes to backup our secure client datain the unlimited cloud where it's safe and easy to access.
The support team has been second to none, very user-friendly and supportive.
The price offered by this tool is absolutely fair.

**What do you dislike about Magnus Box?**

how helpful is Magnus Box? More than you can imagine it's an excellent tool more than a backup solution for me and my clients.
Absolutely the amazing support team has done it all. At the moment I have no dislike.

**What problems is Magnus Box solving and how is that benefiting you?**

One thing I Love about Magnus Box is how supportive it can be to my business and clients. Absolutely is the most brilliant backup solution I've used to date. Unparalleled support team.

**Official Response from Kelsey Mehl:**

> Thank you for the kind review, Patel! We take great pride in our awesome support team and we always love to hear that our partners love it too. You are awesome!

  ### 21. If you’re in need of a cloud backup service, contact Magnus Box!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deana M. | Senior Software Application Engineer, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about Magnus Box?**

Backup has never been so easy. Magnus Box reminds your clients to back up their data, backs up the data automatically and unifies everything in one place for you. With Magnus, you never have to worry about an unhappy client because you couldn't recover their data because of a lost hard drive or outdated backup software.

**What do you dislike about Magnus Box?**

I am a technology expert and I use Magnus Box to back up files, photos, etc. It is a great backup solution for my clients and makes it easy for me to manage their data. I feel like they have competitive pricing too.

**Recommendations to others considering Magnus Box:**

Magnus Box offers a simple and affordable solution for backing up your data. Our unlimited storage plans make it easy to manage your data and recovery needs. You don't have to worry about large monthly fees and long-term contracts.  A warm and gentle smile can spread joy to everyone in an office, by just being there, wordlessly. It specializes in deploying the latest backup #solution for your company. #Cloud Infrastructure Solutions for Greater Data Persistence - Everyday Tech Support. A brand with a heart, offers a reliable backup solution for our clients, ensuring they can meet their data storage needs while always keeping their memories safe.⁣

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus Box is a simple backup solution for a variety of devices, data, and scenarios. With unlimited storage and competitive prices, it's an easy way to grow revenue. Magnus Box is a simple backup solution for backing up your data. Magnus Box has been providing outstanding backup service to its clients with unlimited storage, and competitive prices. Magnus Box is the best solution for managing the data and recovery needs of my clients. Magnus Box is an easy-to-use backup system for our company. They are a dependable data management provider with reasonable prices and limitless storage. Our backup and recovery services have been servicing our customers for years.

**Official Response from Kelsey Mehl:**

> Hi Deana! Thank you so much for the terrific review. We're so happy you've had a good experience with Magnus Box and we're glad to hear that it's been easy and convenient for you! You're the best :)

  ### 22. Backup has never been so easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** David J. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about Magnus Box?**

This solution is a simple backup solution for small businesses to manage and backup their data. We offer unlimited storage and the ability to back up your data at any time. The pricing is competitive and affordable. I've been managing data for a long time. And, I know that I have a difficult job when it comes to backups and recovery. With Magnus Box, I can feel confident that my client's data is safe and secure. There's no more worrying about how much storage they need or how complex the system is--because this solution has everything they could ever want and full control and access to data via the portal that's accessible anytime and anywhere.

**What do you dislike about Magnus Box?**

I've been using Magnus Box for my clients and it's been so helpful!  You can do an unlimited backup, update the software when it needs to be, and any support issues are dealt with quickly.

**Recommendations to others considering Magnus Box:**

With the advent of data breaches and ransomware attacks, more and more businesses are looking for a way to secure their data. But many struggles with the necessary time and funds to allocate for a backup solution. That's where we come in. Our backup solution is easy on your budget- we offer unlimited storage with our business account at just a few $/month. And it's fast and easy to use- upload your files with just one click, or let us do the work for you! We'll help. Automatic backup for your clients in minutes. Unlimited storage. Easy to set up, right from the portal.

**What problems is Magnus Box solving and how is that benefiting you?**

When my clients need a backup solution that is easy to manage and offers unlimited storage, the first thing I recommend is Magnus Box. It's so easy to use and there's unlimited storage for my clients. There are also great backup solutions for my clients who have thousands of megabytes of data on their computers too.  Unlimited storage is a huge plus. Setting up backups has never been this quick and easy.

**Official Response from Kelsey Mehl:**

> Hi David! Thank you for the great review! We're so glad you've been enjoying the ease of Magnus Box and that we satisfy everything that you need. You're awesome! :)

  ### 23. The on boarding experience was awesome.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2022

**What do you like best about Magnus Box?**

I like the simple pricing plan, the WYSIWYG interface.

**What do you dislike about Magnus Box?**

I would like to be able to give the end user the ability to recover data aspect to be a little better.

**What problems is Magnus Box solving and how is that benefiting you?**

A straight forward, an easy-to-understand backup solution that does not try to up sale you on something that you don't need or will use.

**Official Response from Kelsey Mehl:**

> Hi Danny, Thanks so much for the great review! We're glad that you've had a good experience with Magnus Box and we appreciate your critique as well. You're awesome! :)

  ### 24. Effectively Protect Our Clients Data from Disaster. Dedicated Support. Backup easily.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lui S. | Senior Software Quality Assurance Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Magnus Box?**

I like the availability of the dedicated Support that is readily available in time of need.
I like the Magnus Box team is HIPPA trained and certified. Makes sure all our data is encrypted, with Zero personal information exposure.
With this tool is easy to setup and schedule our backups easily with low maintenance functionalities.

**What do you dislike about Magnus Box?**

I like the support team is very user-friendly, and responsive when reaching out to them they are quick and helpful.
I haven't encountered much if challenges, because the support team is great.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus is magical and checks all boxes, we've been able to replicate all of our backups, back up our clients data and receive reports status about the backup effortlessly. We schedule and edit them easily.
I like the compatibility with major OS that create phenomenal user experience.

  ### 25. Magnus Box is the best backup service I have ever used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric K. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2022

**What do you like best about Magnus Box?**

Support is awesome and prompt to help. We have very few issues with the backups but when we email or call support they help take care of the issue not just tell us what to do.

**What do you dislike about Magnus Box?**

It's not free to use so I do half to pay monthly for it. :) I really don't have any dislikes as the price is great for what you get and the level of service I receive.

**Recommendations to others considering Magnus Box:**

I would recommend setting up a trial and talking with Mike and you will not regret it at all.

**What problems is Magnus Box solving and how is that benefiting you?**

Backups for an affordable price. Because the backups are affordable to the partners it makes it really easy to resell at a competitive price to our clients. You cant go wrong with unlimited backups.

**Official Response from Kelsey Mehl:**

> Hi Erik! Thanks so much for the awesome review. :) We're happy that you're having a great experience and that you appreciate our support, and we always love working with you too! 

  ### 26. Backup services made amazing with magnus box!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tyler. P. | Senior information security engineer , Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about Magnus Box?**

It has helped us to handle all our accounts under one platform.
With it we are able to back up multi platforms.
It's pricing is affordable.
It's easy to implement.

**What do you dislike about Magnus Box?**

Sometimes it's difficult to restore large backups.

**What problems is Magnus Box solving and how is that benefiting you?**

We can store backups on various storage devices such as disks or the cloud.
We can't loose any data with it since it's easy to recover data while working with it.

  ### 27. Great Cloud Backup Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Plastics | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Magnus Box?**

I like that you have unlimited storage in your server. There are many different types of backups and their pricing is manageable. You pay per device rather than paying per TB. You have the ability to white-label your server, for an extra fee, and your clients would see your logo and personal colors of your choosing.

**What do you dislike about Magnus Box?**

Currently, there is nothing that I dislike about the company. I can not say for sure on if there will ever be something that I will dislike, but at this very moment there isnt.

**What problems is Magnus Box solving and how is that benefiting you?**

Cloud Backup Solutions. There are a lot of different cloud backup solutions out there. This one really fits an MSP like us. We are able to quickly setup and install the service and begin the backup process fairly quickly.

**Official Response from Kelsey Mehl:**

> Thanks for the wonderful review! We're glad you've been enjoying our unlimited service. We take a lot of pride in being able to offer that to our customers. :) You are awesome!

  ### 28. Great option for Clients of Any Size!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew S. | IT Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Magnus Box?**

Mike, and the team at Magnus Box are just absolutely excellent! I love the ability to centrally configure policies, and they are really helpful when issues arise.

**What do you dislike about Magnus Box?**

Being fully transparent here, they are a smaller group, but they are growing. They've hired on several new employees, and the support team are always responsive in the event I have to submit any tickets. Not many companies where you'll get the actual owner of the company to jump in and tackle tickets alongside his team. As for what I dislike? honestly? This isn't really a dislike... It may be a downside that they're still growing, but they really truly put their customers first, and always have integrity. If there's an issue, they own up to it.

**Recommendations to others considering Magnus Box:**

Mike and the Team at Magnus Box are awesome. Enjoy using this awesome product, and know your data is kept safe and secure.

**What problems is Magnus Box solving and how is that benefiting you?**

Well, I was trialing them to deploy to my MSP clients, but I've recently decided to go another direction in my company, and am now focusing solely on sales of quality solutions, and I am outsourcing the MSP stuff to a very reputable MSP that uses a different backup solution. However, on my website (when I finally redesign it), I will be offering MagnusBox as a one-off non-bundled subscription. That's the beauty of MB. it's flexible in how I can offer different backup solutions.

**Official Response from Kelsey Mehl:**

> Thanks so much for the kind words, Andrew! We love being able to have such a close connection with our partners, despite the fact that we're a small group. :)

  ### 29. The best we've found!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan B. | president, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

Magnus Box checks all the boxes.  We've been able to replicate all of the backup features we've been providing to our customers for years, but our support is far superior, and we can make adjustments to the settings, even on the fly.  In fact, they have backup types we haven't seen before that we're delighted to see.  We couldn't be happier with our choice to switch to Magnus Box!

**What do you dislike about Magnus Box?**

We haven't found much to dislike about Magnus Box.  The UI doesn't have all of the polish that some other products have, but that's not what counts in a backup tool.  They've got it in spades in all the critical areas.

**Recommendations to others considering Magnus Box:**

Give them a try.  You'll be very glad you did.

**What problems is Magnus Box solving and how is that benefiting you?**

We haven't had a single problem to date with any of our client sites.  We love the ability to see the schedule and edit backup settings, even if the client's computer is not on.  The last backup tool we used prevented changes when the client's PC was off, which was counterproductive.

**Official Response from Kelsey Mehl:**

> Thank you for such a kind review, Dan! We're delighted that you've had such a good experience with Magnus Box. :)

  ### 30. Great product slow start but runs strong. One of the best backups I have used in a long time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andres Q. | President  CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

Set it and forget it. And email notification when something is not successful, this is good info. I also like the option to remotely start the backup if the Device is on.

 The white glove custom logo and stuff is nice too ! I like that the windows antivirus is friendly not like but defender. I actually got rid of BITDEFENDER so I can use huntress instead.

**What do you dislike about Magnus Box?**

The error details can be a little more clearer.
I feel that the discription is not clear enough  especially that external drives. 

There are also A LOT of option (not as many as bit defender but still a lot. Not sure if hit a wrong or conflicting check box. Just afraid to hit more buttons since not sure what they are for sometimes. But seems it works like it should.

**Recommendations to others considering Magnus Box:**

need a pop up notification for clients so they dont shut down on the middle of a backup.
I would like to make sure the client gets full backup and have them be conscientious  about it.

**What problems is Magnus Box solving and how is that benefiting you?**

Backup only this is one of the few backups I have used that seems Simple and effective I like the fact I can use the backup in case of a bad hard drive this a great tool to restore. Never had to do a restore but if I do, 

I know i would have help when I need it. Won't know when it happens but that's the point in backup.  With other people understood this.

**Official Response from Kelsey Mehl:**

> Thanks so much for the kind review, Andres! We're happy to hear that you've enjoyed Magnus Box so far and we thank you for the great feedback on how we can improve. :)

  ### 31. Magnus Box delivers a consistent, white-labeled backup experience for an incredibly reasonable rate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron H. | Owner / Operator, Computer Networking, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

Magnus Box's interface is easy to use, compatible with all major OSs at the time of this review (Mac, Linux, Windows) and creates a consistent experience across all of those platforms. Some apps (backup or otherwise) really struggle to maintain a consistent user experience across different platforms, but Magnus Box handles this well. Further, almost all of their settings can be configured via online portal, which reduces downtime experienced by my end-users when I need to adjust their backup settings. Support is also beyond exceptional and very responsive.

**What do you dislike about Magnus Box?**

I find the online portal to be kind of hit or miss in terms of user-friendliness. Some of the buttons aren't intuitive, and it can be hard to tell if you're adjusting policies for the right device. Magnus Box is branded as an MSP backup solution (to be re-sold) but fails to provide the proper tools needed to organize clients' devices into sensible groups easily. We have organizations with multiple computers and there is not an easy way to group these computers together under a virtual 'folder' for quick browsing and management. MB could definitely grow in this regard.

**What problems is Magnus Box solving and how is that benefiting you?**

Backups are now completed and viewable within a single pane of glass. Interface is fresher and more up to date than some of the competitors, making using the program much more tolerable. We are able to confidentially back up client data and receive reports about the status of those backups with no great effort on our part. Less work = more profit.

**Official Response from Kelsey Mehl:**

> Thank you so much for the amazing review, Aaron! We're happy that you've found so much you like about Magnus Box and our support team is definitely our pride and joy. Thank you also for the feedback - we're constantly looking for ways to make Magnus Box better every year. :)

  ### 32. Experience great backup with Magnus box!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caterina C. | Software engineer , Automotive, Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Magnus Box?**

It's easy to use with best backup for my clients.
With it you can easily restore files.
I like how it offers exceptional support to it's user's.
Has easy to use interface.

**What do you dislike about Magnus Box?**

I didn't experience any difficulties while using it since it support team was great!

**What problems is Magnus Box solving and how is that benefiting you?**

Has reliable backup and restore.

**Official Response from Kelsey Mehl:**

> Hi Caterina, Thanks so much for the great review! I'm glad you've enjoyed your time with Magnus Box and that our support staff has been helpful to you. :)

  ### 33. Awesome Partner Only Backup Company with GREAT Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin R. | Owner/Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about Magnus Box?**

Mike and his team are very transparent about what is going on in the company. The support is very responsive and helpful, they never dissappoint.

**What do you dislike about Magnus Box?**

I don't like the amount of downtime they have had in the past for some data centers. They are very open about it and work hard to get it resolved. They also migrated to a new data center to alleviate these issues with a specific one that went down frequently.

**Recommendations to others considering Magnus Box:**

Ask questions and read the KB, make sure you get the most of it.
TRY and TRUST the support!

**What problems is Magnus Box solving and how is that benefiting you?**

Easy data backup and recovery for me and my clients. The software is intuitive and easy to use.

**Official Response from Kelsey Mehl:**

> Hi Kevin! Thanks so much for the great review and feedback. We're so glad so many people love our close-knit support. :) 

  ### 34. Fantastic Partner in the MSP World

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason S. | Systems Analyst / Project Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2022

**What do you like best about Magnus Box?**

The support and the consistency of functionality from the product is favored. The pricing to what is offered is more than fair. Best part is how easy it is to restore files.

**What do you dislike about Magnus Box?**

There is very little dislike between very personal support and a product that works as advertised. I'd say that with the backup software, some of the troubleshooting or errors that do happen are strange.

**Recommendations to others considering Magnus Box:**

Magnus box doesn't look fancy or try to do anything they aren't good at. It's straight forward offerings and a solid backup software with no thrills. Expect great communication and little down-time and always great support.

**What problems is Magnus Box solving and how is that benefiting you?**

The problems we are solving is having an easy product to sell clients that works fast and is stable. We've experienced slow restore and downloads from other solutions. Not the case here.

**Official Response from Kelsey Mehl:**

> Thank you for the great review, Jason! We're happy that you've had a good experience with Magnus Box and that it's been an easy solution for you. We're always proud of our support team. :) And we also appreciate the critique, as it helps us find where to improve every year!

  ### 35. Cloud Backup System for All

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allison K. | Program Associate, Museums and Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2022

**What do you like best about Magnus Box?**

How it enhance privacy on data by encrypting data in one spot is the best aspect.

**What do you dislike about Magnus Box?**

Wasn't offering creatable usb recover wizard on the old version.

**What problems is Magnus Box solving and how is that benefiting you?**

Control and manage endpoint backups in a central program remotely.

  ### 36. MagnusBox is more that just a great product, they're an awesome partner to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian L. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2022

**What do you like best about Magnus Box?**

They offer exceptional support for every partner.  From the on-boarding to continued technical support, I can't speak highly enough of the true partner they are in helping my company successfully provide a high-quality and reliable backup solution for my clients.

**What do you dislike about Magnus Box?**

Honestly, I can't find something to disklike.  I could say price, but their service is very reasonably priced for the service they provide.

**Recommendations to others considering Magnus Box:**

Take a demo / test drive and see how easy backup management can be for your MSP!

**What problems is Magnus Box solving and how is that benefiting you?**

Worry-free, reliable backups, that run when they're supposed to.  They have an un-clutter dashboard that provides all the critical information at a glance.  This has allowed me to focus on other aspects of my business to grow revenue.

**Official Response from Kelsey Mehl:**

> Thank you for the great review, Brian! We're so happy you've had a good experience with us and we absolutely love this tight-knit community we've got. :)

  ### 37. Magnus Box is fantastic.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory Q. | Owner/Tech, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about Magnus Box?**

Reliable backup and restore.  The very best customer service.

**What do you dislike about Magnus Box?**

There is nothing about Magnus Box I dislike.

**What problems is Magnus Box solving and how is that benefiting you?**

Reliable backup and restore.

**Official Response from Kelsey Mehl:**

> Hi Gregory, 
Thanks so much for the kind review! We're so glad that you appreciate our customer support. :) You're awesome!

  ### 38. Great product, fantastic service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

I like the fact that they are easy to talk to (facebook group, email or phone).  They are always super helpful and take care of their customer.

**What do you dislike about Magnus Box?**

When setting up a clone/image backup, I would like to extract single/portions of the data from the backup.  Unfortunately, at this time we have to recover the entire image on a bench machine, then extract the file/data we're looking for.   This can be time-consuming, and the recommended solution is to do two backups, one image and one just selected data.  That results in two backup service charges for one computer.  

I know they are working on a solution for this, but for now it is a hassle.

**Recommendations to others considering Magnus Box:**

I believe in supporting small businesses that also support my company.  For that reason I'm happy that I found Magnus Box

**What problems is Magnus Box solving and how is that benefiting you?**

I like having a managed backup white-label solution for backup for my clients.  It is affordable, works! and is stable.

**Official Response from Kelsey Mehl:**

> Thank you for the wonderful review! We always like getting feedback of where we can improve our platform. :)

  ### 39. Excellent backup product and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

Magnus Box makes backups easy to manage. They provide excellent support if you have any issues and are upfront with any improvements or changes. They also love to reach out to their community and ask what we like, dislike, or requests for improvements or features.

**What do you dislike about Magnus Box?**

Honestly? Nothing. We had things misconfigured in the beginning, and they reached out because they saw the issues on their end, and they took care of it. They let me know what changes they were making. Talk about making things easy for their users.

**Recommendations to others considering Magnus Box:**

Just reach out to the Magnus Box team for a trial. They aren't pushy, and they don't need to be. We did a trial and didn't follow up for a couple of months afterward because of projects we were working on. No pressure or calls and emails from them asking us to convert our trial.

**What problems is Magnus Box solving and how is that benefiting you?**

We have used three other backup solutions previously and had some issues with each. We now benefit from not having problems and providing excellent services to our clients.

**Official Response from Kelsey Mehl:**

> Thank you for the great review! We're happy you've had such a great experience with Magnus Box, and we love the relationship we have with our partner group. :)

  ### 40. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dillon C. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2022

**What do you like best about Magnus Box?**

Easy to use interface as well as great customer

**What do you dislike about Magnus Box?**

The only thing I dislike is some missing features such as success/error messages, confusion

**Recommendations to others considering Magnus Box:**

If you want good customer service and quick response, go with this company.

**What problems is Magnus Box solving and how is that benefiting you?**

It is solving our huge liability of backing up our customers.

**Official Response from Kelsey Mehl:**

> Thanks for the great review, Dillon! We're glad you've had a good experience with our customer service and we appreciate the critique as well - we're always looking for ways to improve what we do. :)

  ### 41. Amazing experience, I had to restore a server and the experienced couldn't have been better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carl H. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

How helpful their support is. When reaching out to them for anything they are quick and helpful. The team come from a customer first approach, I love it.

**What do you dislike about Magnus Box?**

Not customisable myself, although support are super helpful it would of been nice to self upload the branding and other parts that shouldn't need support for the modern day.

**What problems is Magnus Box solving and how is that benefiting you?**

Having a working backup solution that is quick to restore and will not put my customers data at risk, at a reasonable price. I run an MSP so having this as another branch of the stack is much more helpful.

**Official Response from Kelsey Mehl:**

> Thanks for the kind review, Carl! We're glad you've had such a good experience with our support team and we appreciate he feedback. We're always looking to change and improve :)

  ### 42. Small MSP in Oklahoma

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert D. | Owner/Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about Magnus Box?**

So far, what I have liked the most is the central control area for all my customer backups. The second thing that I have liked about it is the exclusive MSP model.

**What do you dislike about Magnus Box?**

I have had no issues so far that would cause me to have dislikes.

**What problems is Magnus Box solving and how is that benefiting you?**

The main problem I needed to solve was that many affordable backups do so by eliminating TXT files or config files. When you need a backup you need all of it for a restore. Carbonite and Crashplan lack this and have not been good.
Having a support team that I can reach out to who knows me, helps too.

**Official Response from Kelsey Mehl:**

> Hi Robert! Thanks for the great review and we're so glad you've had a great experience so far. :)

  ### 43. Needs Work

**Rating:** 1.5/5.0 stars

**Reviewed by:** Austin D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

Pricing and the fact that you don't sell to my customers

**What do you dislike about Magnus Box?**

The interface isn't great and having to manually select what to back up kind of sucks.  It's also not great that there are so many errors when backing up the application data folder.  I was hoping for a solution more like Backblaze.  Minimal setup and nothing to really worry about - it just backs everything up.

**What problems is Magnus Box solving and how is that benefiting you?**

Cloud backup is important to my clients.  They like being able to restore files on their own.

**Official Response from Mike Slodowski:**

> Hi Austin, I want to apologize for the issues you had with backing up the application folder. Please let me know if you ever need any help or would like to give us another shot. Our team is always ready and happy to help!

  ### 44. Best customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

From my trial to setting up my account, MagnusBox has some of the best customer service you can expect. I did goof up a couple times setting up client accounts and saving them in place of my account in my password manager. The team was more than helpful in resetting my password.

**What do you dislike about Magnus Box?**

There is nothing to dislike. They have always been forthcoming on potential cluster issues and customer service is quick. There is really nothing to dislike. They are fair, responsive, and have a great product.

**What problems is Magnus Box solving and how is that benefiting you?**

Magnus Box has allowed me to not worry about data usage for client who have never had a backup before. The easy pricing makes for an easy sell and less worry about line item disputes.

**Official Response from Kelsey Mehl:**

> Thank you for the wonderful review, Jon! We're so happy that you've had a good experience with Magnus Box and that our support team has been there for you when needed. :)

  ### 45. Great Backup Solution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve A. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

Easy to deploy and manage with flexible backup types, a lot of support of various systems. The team is highly responsive and supportive.

**What do you dislike about Magnus Box?**

I would like to have a better digest of status updates. The navigation of the product could be improved. Image level restores would be nice to have.

**What problems is Magnus Box solving and how is that benefiting you?**

I'm backing up full client servers with this product. I'm also using it as a hybrid backup product with a different backup solution for a customer.

**Official Response from Kelsey Mehl:**

> Thanks for the great review, Steve! We're happy you've had such a good experience with our support team. :) And as always, we love the feedback!

  ### 46. Techs that love their work!

**Rating:** 5.0/5.0 stars

**Reviewed by:** DJ G. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Magnus Box?**

Voice communication, so you don't have to sit around waiting for an email to solve your problem.

**What do you dislike about Magnus Box?**

I am happy with the service I am getting from Magnus Box

**What problems is Magnus Box solving and how is that benefiting you?**

Most backup programs are invoice by the GB, Magnus Box does not. This is huge,  that I don't have to hit up my customer every year for more money to cover their data backup. 
Also, unlimited time period for storage is such a big feature!

**Official Response from Kelsey Mehl:**

> Glad to hear you've been having a great experience so far, DJ! We're very proud of our quick support team. :)

  ### 47. A 'set it and forget it' backup service with top tier support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian M. | Founder and Owner - Wizard, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

With Magnus Box, it is easy to setup and schedule your backups. It's low maintenance and an easy sell to my clients.

**What do you dislike about Magnus Box?**

Like all rapidly growing companies, they have their server hiccups, though I've never lost any data.

**What problems is Magnus Box solving and how is that benefiting you?**

My clients have peace of mind knowing their data is regularly backed up and they can recover if someone accidentally deletes a file or database, or the worst happens and we have a hurricane destroying hardware.

**Official Response from Kelsey Mehl:**

> Thank you for the kind review, Brian! We're glad that you enjoy Magnus Box' low maintenance activity and we're always proud of our support team for their hard work. :)

  ### 48. Easy Backups, Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gerrell S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Magnus Box?**

One of the most helpful things is the unlimited data backup for a flat rate. And support is incredible: responsive, competent, and even friendly!

**What do you dislike about Magnus Box?**

I wish there was an integration with my RMM, but they have their own backup software, so I get why there isn't one.

**What problems is Magnus Box solving and how is that benefiting you?**

I'm able to offer an easy, robust backup solution to my clients at a fixed, predictable rate. This allows me to qoute and sell incredibly easily.

**Official Response from Kelsey Mehl:**

> Thank you for the great review, Gerrell! We're delighted that you've had a good experience with Magnus Box so far and we appreciate the feedback. We're always looking for new ways to improve to meet all our partners' needs. :)

  ### 49. I started using Magnus Box when it first came out. We have all our MSP clients on it Love it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barry A. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Magnus Box?**

Support is awesome, the restore process is seamless and easy to go through. They are always working on making the service better. I am truly happy with how it works.

**What do you dislike about Magnus Box?**

I wish you could browse for files in an image without having to download an entire image to get what you need off of it. Other than that, it is a powerful solution.

**What problems is Magnus Box solving and how is that benefiting you?**

BDR. it gives us the ability to better support our clients with there daily computing needs. If a user deletes a file it nice to be able to restore it hassle-free.

**Official Response from Kelsey Mehl:**

> Thanks for the kind words, Barry! And thank you for sticking with us for so long, you are a rockstar :) We always appreciate feedback and tips to make ourselves better.

  ### 50. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff W. | O, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2022

**What do you like best about Magnus Box?**

The best part of the product is the support that's provided for any issues that might arise.

**What do you dislike about Magnus Box?**

The interface could really use an upgrade.  It's stuck in the early 2000's

**What problems is Magnus Box solving and how is that benefiting you?**

The software makes the backup process very painless.  You can just set it and forget it and it reliably takes care of the work.

**Official Response from Kelsey Mehl:**

> Hi Jeff!
Thanks so much for the kind review. We're so glad that you've had a painless backup experience and we appreciate your feedback! We're always happy to get some opinions on how to better our software for the future :) You're the best!


## Magnus Box Discussions
  - [What is Magnus Box used for?](https://www.g2.com/discussions/what-is-magnus-box-used-for)

- [View Magnus Box pricing details and edition comparison](https://www.g2.com/products/magnus-box/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+14%3A53%3A58+-0500&secure%5Bsession_id%5D=c0049b82-c82d-445e-b5cd-5175e60b23bf&secure%5Btoken%5D=a4bcbaf5b5a1bb67016f289288ea312028c0e917b723fa0250d2b0f6d65f2ed8&format=llm_user)

## Magnus Box Features
**Functionality**
- Storage Capacity
- Remote Backup
- Versioning

**Management**
- Disaster Recovery
- Remote Backup
- Scheduled Backups
- On-Demand Restoration

**Compatibility **
- Disk Backup
- Local Backup

**Reporting**
- Activity Monitoring
- Alerts/Notifications

**Management**
- Encrypted Storage

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Magnus Box Alternatives
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,268 reviews)
  - [NAKIVO Backup &amp; Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (322 reviews)

