---
title: Lua CRM Reviews
meta_title: 'Lua CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Lua CRM works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# Lua CRM Reviews
**Vendor:** Lua CRM  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)
## About Lua CRM
Lua CRM is an AI-powered CRM and ERP platform designed for small and medium-sized service businesses. It helps companies manage customer relationships, automate workflows, and control operations in one unified system. The platform combines CRM functionality with ERP capabilities, allowing businesses to manage clients, tasks, financial processes, and internal operations from a single dashboard. With built-in AI (Lua AI), companies can customize workflows, automate repetitive tasks, and adapt the system to their specific business needs without complex development. Lua CRM is commonly used by service companies such as logistics firms, dental clinics, consulting agencies, and training centers that require flexible automation and centralized data management. Key capabilities include workflow automation, customer management, reporting and analytics, customizable modules, and AI-powered business process optimization.






- [View Lua CRM pricing details and edition comparison](https://www.g2.com/products/lua-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-16+16%3A59%3A03+-0500&secure%5Bsession_id%5D=5a3a0531-345f-4acb-8f95-f8bac4086ef1&secure%5Btoken%5D=5e96330fa753d03c2fe9167db32ffab6e132339e38ab97639c46cfe81a049d9f&format=llm_user)

## Lua CRM Features
**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - ERP Systems**
- Decision Making

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

## Top Lua CRM Alternatives
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,764 reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (4,085 reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,920 reviews)