LS Retail Reviews (87)

Reviews

LS Retail Reviews (87)

4.4
87 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the flexibility and customization options of LS Retail, which allow businesses to tailor the software to their specific needs. Many appreciate its user-friendly interface and robust functionality, making it suitable for various retail environments. However, some users note that the documentation could be improved, as it is often seen as outdated.
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Joydas H.
JH
Joydas H.
Restaurant Waiter cum cashier
Small-Business (50 or fewer emp.)
"Comprehensive Retail Management with a Learning Curve"
4.5/5
What do you like best about LS Retail?

I have used LS Retail in my business operations and found it to be a useful solution for retail management. It brings sales, inventory, billing, and reporting into a single system, which makes daily operations much more efficient. The real-time data and reporting features help in better decision-making. Once you get used to the interface, it becomes very easy to manage store activities smoothly. The system helps in managing sales, inventory, and daily transactions in a structured way. The all-in-one functionality eliminates the need to use multiple systems for different tasks, saving time and reducing errors. The real-time data feature is especially valuable because it allows me to track stock levels, monitor sales performance, and make quick decisions without delays, which improves overall store efficiency and customer satisfaction. Integrating LS Retail with accounting systems helps streamline financial management, and additional reporting or analytics tools provide deeper insights into sales and performance. It's a powerful and comprehensive solution that has significantly improved our operations. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

There's a learning curve for new users, as some features and workflows aren't very intuitive at first. The interface is functional but can feel a bit complex, taking time to navigate efficiently. Certain processes could also be faster or more streamlined, especially when handling large amounts of data. It would be great if the system could be more user-friendly. Review collected by and hosted on G2.com.

Marko P.
MP
Marko P.
System Administrator
Enterprise (> 1000 emp.)
"Hassle-Free Backups and Optimization with a Much Better SaaS Experience"
4.5/5
What do you like best about LS Retail?

From my point of view as a system administrator, I am more than happy not to have to think about backups, database optimization, and everything else. Since we switched to the SAAS model, everything has been significantly better. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Sometimes it happens that resource scaling is slower than it should be. It would be easier if we could choose and purchase our own resources on SAAS.. Review collected by and hosted on G2.com.

Pál G.
PG
Pál G.
MS AX/D365 solution consultant
Small-Business (50 or fewer emp.)
"Essential Retail Functions with Easy Setup"
5/5
What do you like best about LS Retail?

I really like the retail functionalities that LS Retail offers. Most of the standard functionalities cover the basic requirements for retail stores, like POS capabilities, cash-register functions, and shelves handling. The store operations feature supports daily store activities such as product handling, cash management, and operational control to keep everything running smoothly. Also, setting up LS Retail was really easy thanks to the help provided. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

LS analytics sometimes has logs that can be improved. Review collected by and hosted on G2.com.

Stephanie M.
SM
Stephanie M.
Director of Sales
Small-Business (50 or fewer emp.)
"Easy to Use, Reliable, and Backed by Helpful Support"
5/5
What do you like best about LS Retail?

LS Retail has been a solid solution for our business. Easy to use, reliable, and backed by a helpful support team. It’s made managing our operations much more efficient. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

While LS Retail is a strong platform overall, the system can feel a bit complex at times, especially for new users. Some features require additional training to fully understand, and customization can take longer than expected depending on the setup. Review collected by and hosted on G2.com.

CS
Carolina S.
Administrative assistant
Small-Business (50 or fewer emp.)
"A Big Help for Small Businesses: Product & Customer Management Made Easy"
4.5/5
What do you like best about LS Retail?

It is beneficial with small business it helps out with product management, and customer management. It is cost effective for the meets our needs. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The setup and configuration process can be complex, especially for non-technical staff, and may require training to understand the features and all what it does and operate it. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
CA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Excellent ROI and Offline POS, but Prepare for Complex Onboarding"
4/5
What do you like best about LS Retail?

I appreciate the software's speedy and reliable offline performance, ensuring daily operations never halt. Its integrations unify financial, loyalty, and inventory data, providing an excellent ROI by keeping everything in one centralized system. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The initial setup is complex, and the UI/UX isn't the most intuitive for beginners. Onboarding non-technical staff requires patience and dedicated training sessions. While customer support is helpful, customizing the interface to fit specific operational workflows can take longer than expected. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Feature-Rich Retail Platform for Modern Businesses"
5/5
What do you like best about LS Retail?

What I like most about LS Retail is that it gives retailers one central system to manage their entire business, making operations more efficient and data more reliable. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

One challenge with LS Retail is that the system can be quite complex during initial setup and configuration. Because it’s a very feature-rich platform built on Microsoft Dynamics, it sometimes requires specialized knowledge and training. However, once it is properly implemented, the system becomes very powerful and scalable for retail operations. Review collected by and hosted on G2.com.

Erin C.
EC
Erin C.
Staffing specialist
Small-Business (50 or fewer emp.)
"All-in-One Platform, but System Correlation Needs Work"
2/5
What do you like best about LS Retail?

It combines POS, inventory, sales, customer data, and reporting in a single platform. so you are not just juggling a bunch of different systems that dont corelate Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I would say that there is a steep learning curve and it is not very beginner friendly. Training can take time and or trial/error. Getting everything customized isnt quick Review collected by and hosted on G2.com.

Muhammad Hussnain S.
MS
Muhammad Hussnain S.
Logistics Assistant
Small-Business (50 or fewer emp.)
"Reliable POS with Stellar Customer Commitment"
5/5
What do you like best about LS Retail?

I use LS Retail for its point of sale functionality, and I find it very easy to access. I like the company's commitment to ensuring customers have the best experience possible. The help center is another aspect I enjoy. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I think the website design could be improved. It could use more features that are enjoyable for young people. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Truly Unified Commerce in Microsoft Dynamics 365"
5/5
What do you like best about LS Retail?

What I like most about LS is the truly unified commerce experience. Having the POS, back-office financials, and inventory management all living within the same Microsoft Dynamics 365 environment is a game changer. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The main downside is the step learning curve. Because it is so featurerich and sits on top of Business Central, it can be overwhelming for new users who aren't familiar with the Microsoft ecosystem Review collected by and hosted on G2.com.