We recently onboarded with Loop Communications. The customer service throughout the process was amazing and they were highly efficient with providing information. Review collected by and hosted on G2.com.

It would be nice to have an app that we could use, as we had one previously, but we have no dislikes for Loop Communications right now. Review collected by and hosted on G2.com.

Every time I have called for support, my calls have been answered by a human and they are knowledgeable, respectful and work thru to resolution Review collected by and hosted on G2.com.

I do not have anything to dislike about my experiences Review collected by and hosted on G2.com.

I love that I can call or email any time and there are actual people there ready to assist me! Review collected by and hosted on G2.com.

There are some limitations to our portal system that make it a little more difficult to navigate our office. Review collected by and hosted on G2.com.

Great customer service from staff and company Review collected by and hosted on G2.com.

I was very satisfied with service from staff Review collected by and hosted on G2.com.

Ease of doing business. Working from home now and Loop quickly set up my work phone to use at home. Review collected by and hosted on G2.com.

I have no dislikes or complainants with Loop Review collected by and hosted on G2.com.

The customer service experience and how helpful the employees are. Review collected by and hosted on G2.com.

I do not have any issues when using this company. Review collected by and hosted on G2.com.

I like the control panel that shows who is on the phone and the availability to download a conversation to my agency management system. Review collected by and hosted on G2.com.

My least favorite thing about Loop is that I sometimes get static on the line when speaking with customers and a few times the call was lost in a transfer. Review collected by and hosted on G2.com.

My ability to work from home and not have any connectivity issues Review collected by and hosted on G2.com.

Sometimes the call flow feels "off". I'll get a very quick ring, and then before I can answer it goes away. That will happen 2 or 3 times with the same call before I am able to answer. Review collected by and hosted on G2.com.

Loop's service is fantastic. Their people are always friendly and so helpful and willing to take care of any request right away. Review collected by and hosted on G2.com.

At this point I can't think of any downside I have ran across. Review collected by and hosted on G2.com.

The response time has been great, fast turn around on help desk tickets Review collected by and hosted on G2.com.

There is nothing I don't like about this company Review collected by and hosted on G2.com.