They are always super efficient and helpful when making changes or resolving issues. Review collected by and hosted on G2.com.

I can’t think of anything that I currently dislike about the company. Review collected by and hosted on G2.com.

Loop Communications is effective in getting issues resolved quickly and efficiently. They are very professional as well. Review collected by and hosted on G2.com.

That certain things require a managers approval. I have been with my company for over a year now and I wanted to update our phone system so that if someone wants to call in and speak to me or Accounting, that my name is in the system to search and they stated they need my managers approval. With our small company, my boss is always busy so I never got it done. Review collected by and hosted on G2.com.

The reps are always available with little to no wait time, and work hard to fix any issues and make changes as we need them. Review collected by and hosted on G2.com.

We have had no problems with Loop at all. Review collected by and hosted on G2.com.

The ease of communication. I can call in any time of the day even on the weekend and get answers to my questions and support if need be. Review collected by and hosted on G2.com.

I have yet to run into anything that would be considered a negative. Review collected by and hosted on G2.com.

It is convenient and user friendly. The support team provides immediate service from their end. They are patient, knowledgeable, and friendly. For someone who is not technically savvy, the instructions are well written and concise. Review collected by and hosted on G2.com.

I havent found a downside yet but we are a new company. I would think that any disruption in internet service or power could be an issue. Review collected by and hosted on G2.com.

They are always available and you get someone on the phone when you call, not an automated service. They troubleshoot over the phone with patience and help educate as they help the problem. Review collected by and hosted on G2.com.

I had no bad experiences with Loop. There was nothing I disliked. Review collected by and hosted on G2.com.

Helpful. Patient. Quickness of service. Review collected by and hosted on G2.com.

There really isn't anything we dislike at this time. Review collected by and hosted on G2.com.

We reached out needing some help with call forwarding and inclement weather notifications. The customer service personnel were incredible and so polite. They answered out questions and helped us every step of the way. Review collected by and hosted on G2.com.

We have not noticed any downsides to using Loop Review collected by and hosted on G2.com.

I really appreciate how responsive the staff is to request for service. Review collected by and hosted on G2.com.

I have not had a negative experience to date. Review collected by and hosted on G2.com.

Brandon helped me understand the software by taking me through step by step. He answered any questions promptly and updated many of the changes efficiently. It is an easy to navigate software system and will be useful for collecting statistics for our team. Review collected by and hosted on G2.com.

I would prefer the software to allow managers to edit the system rather than going through Loop Communication. Review collected by and hosted on G2.com.